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Hilton San Antonio Airport

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611 NW Loop 410, San Antonio, TX 78216
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Hilton San Antonio Airport
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Hilton San Antonio Airport
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51 reviews from our community

Traveler rating
    30
    15
    4
    0
    2
See reviews for
9
4
Solo
0
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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St Louis, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

It was the first time that I stayed at this location. Quick check in, great staff, nice rooms. The Architects went a bit wild making the hotel pretty, but maybe you like that. The restaurant provided delicious food.

Review collected in partnership with Hilton Hotels & Resorts

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Mineral Wells
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

Our stay at the San Antonio Airport Hilton was fabulous! Upon arrival, Charles provided us with the utmost customer service. He went above & beyond to accommodate us. Our room was on the 9th floor, overlooking the swimming pool. It was clean & very nicely furnished. The housekeepers were very friendly & are truly a great asset to the hotel.... More 

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San Antonio, Texas
1 review
5 of 5 stars Reviewed 6 days ago NEW

Theresa Lucas was simply outstanding in taking care of our program from the time we booked to the time of the event. All staff including Alex McCann, Ruby, Ricky, Phil, Jose and Daniel were very friendly, courteous and flexible. It was a wonderful team work We had 300 guests and all of them were taking care of very well. I... More 

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California
Top Contributor
51 reviews 51 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed 3 nights to visit friends who lives 20 miles away. I chose this hotel as we were arriving very late and did not want to navigate unfamiliar roads at midnight. The hotel is situated in a business area with many restaurants and shops close by. Our room on the 6th floor had a view of the freeway and... More 

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Tulsa, Oklahoma
1 review
5 of 5 stars Reviewed 1 week ago

Had a layover in San Antonio and stayed at this Hilton Hotel. The Hotel was really close to the airport, which was good because I was exhausted and needed a good nights sleep. The hotel was very clean. The Asado Lounge was really nice and trendy, I had a couple drinks and an appetizer and then went to my room.... More 

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Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Steve L., Thanks for choosing the Hilton San Antonio Airport and for sharing your experience on Trip Advisor. Yes, we are conveniently located close to the airport as well as local attractions, North Star Mall and theaters. I am pleased you enjoyed your experience in our new Asado Seafood & Grill. Thanks for recognizing our associate Gloria, I will... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Absolutely enjoyed my stay at the hotel with my fiance. Upon our arrival, the front desk agent, greeted us and made the check in process very quick and easy. That evening, we ate at the hotel's restaurant, Asado. The service and food were exceptional. I would definitely stay here again, and have recommended the hotel to many of my friends... More 

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Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Britney R., Thank you for your wonderful five star review! We strive on a daily basis to exceed guest expectations and we are thrilled to see that we were so successful during your "Great Getaway"! I am pleased you enjoyed your experience in our new Asado Seafood & Grill. We look forward to welcoming you back to the Hilton... More 

Washington DC, District of Columbia
Senior Contributor
33 reviews 33 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

We only had a problem with the hotel stuttle - it took well over an hour from the airport to the hotel. Then the van driver wanted a tip - but mumbled we were in the wrong "spot" at the airport. I heard this - and stated we waited where your staff told us to go. He kept referring that... More 

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Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear ua85, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology for your disappointments with the level of service you received from our shuttle driver/service. Please be assured, your experiences are not the normal high level of service we provide or are known for. I am pleased to hear the... More 

Portland, Oregon
1 review
4 of 5 stars Reviewed 2 weeks ago

while visiting my family in san antonio i had the great pleasure of staying at your hotel. i was picked up at the airport by your shuttle driver Jerry. He was very helpful in giving me recommendations d also called me a cab. At check-in i was welcomed by Sabrina and Myra who were just so pleasnt and professional young... More 

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Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Leslie l., Thank you for your honest review. We appreciate your kind words about Jerry, Myra and Sabrina. I am thrilled you had an enjoyable stay and loved our newly renovated guest rooms and hotel! I always love to hear my guest say they will definitely be back! We look forward to your return visit. Warmest regards, Anthony Spears... More 

Houston, Texas
Top Contributor
112 reviews 112 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was Ok, but not on the return list. The hotel isn't in a great location and is definitely dated, although it has been refurbished not too long ago. Isn't up to Hilton quality. We are at the restaurant for breakfast. The buffet was goOd, but nothing real notable. Service was a bit inattentive.

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Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear AnB_4ever, Thank you for taking the time to post a review of your recent stay. I apologize you didn't find our location to be great one or for the décor package that was chosen by Hilton for the now completed $12 million dollar renovation. If given the opportunity we would love to welcome you back and give you the... More 

Natick, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Hilton Hotel was an excellent choice for our Conference event. First class service all the way. The staff throught my stay ensured ever question of our entire party was attended to in a timely manner. Rooms were always cleaned and maintained daily. Shuttle services offered were timely and drivers were very professional in the performance of their driving duties.

Review collected in partnership with Hilton Hotels & Resorts

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Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Erika G., Thank you for your wonderful five star review! We strive on a daily basis to exceed guest expectations and we are thrilled to see that we were so successful during your conference and stay! I am thrilled you found our shuttle service and location to be excellent! Thank you for giving such great recognition to our team... More 

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