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Hilton San Antonio Airport


Hotel class 3.5 of 5
611 NW Loop 410, San Antonio, TX 78216
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Reviews you can trust

55% Do not recommend
3.0 of 5 stars 35 reviews
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[ Date ] [ Rating ]
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4 of 5 stars
jwmckenna   1 contribution
Hampton VA
Nov 16, 2009 | Trip type: Business New

The HIlton San Antonio AIrport is well located and met all of our conference needs. Travel to and from the Air Port was convenient and timely. The staff even went out of their way to accomodate: parking, WiFi, Shuttle, etc... individuals staying in other hotels. more

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3 of 5 stars
butterf160   11 contributions
Corpus Christi, Texas
Nov 15, 2009 | Trip type: Couples New

Just returned from a 2 night stay here for the San Antonio Marathon. My husband and I checked in on a Friday night, no problems, front desk was very friendly even at 11pm. We were in room 1425 - top floor. The room itself is pretty spacious, but the bathroom is TINY! This is typical of older hotels I have... more

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1 of 5 stars
Skybrit40   1 contribution
Skybrit40
Nov 13, 2009 | Trip type: Business New

I"ll be succinct---had to change rooms because there was no picture on the tv, just sound, the remote control did not work and the a/c control fell off the wall when i touched it. Called front desk continuously for 15 mins but noone here answers the phone. Packed up my stuff and demanded another room. My colleague walked in to... more

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4 of 5 stars
imssc1   2 contributions
houston
Oct 26, 2009 | Trip type: Family

We spent two nights in Oct. 2009, visiting family and friends. The bell-hop stored our luggage in a locked room, while we waited for our room to be readied. We arrived at 2:00. Check-in is at 4. The Front desk person got us a room in 30 minutes. The room was comfortable, but the chair by the bed had a... more

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5 of 5 stars
geo9cook   1 contribution
xxxxx
Oct 11, 2009 | Trip type: Couples

. Although far away location from downtown there is an excellent shuttle to places. Executive lounge with breakfast and evening snacks superior and worth considering. Most considerate and friendly staff. more

Management response from
SAHILTAP, Manager

Dear Recent Guests, Thank you for sharing your comments on this website. We are glad that you had an enjoyable stay and that the shuttle and Executive Lounge were a benefit. Our staff takes pride in their job and will be happy to know you found them considerate and friendly. Thank you again for providing feedback and we hope your...

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2 of 5 stars
EricS76   4 contributions
Texas
Sep 28, 2009 | Trip type: Couples

My wife and I stayed at the Hilton Airport Hotel in San Antonio for a wedding reception we attended at the hotel. The one good thing I will say about this hotel is that when I called for a reservation, the person I talked to gave us a internet special that lowered the price of the room from $130 to... more

Management response from
SAHILTAP, Manager

Dear Sir, Thank you for sharing your comments on this website. We wish that you had experienced a more enjoyable stay. While the Cleanliness and Service ratings were good, we did not deliver the value for the price paid. This is important to us and we will strive to add more value to our hotel. Sincerely, Hilton San Antonio Airport...

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4 of 5 stars
CaptDefeated   1 contribution
Dallas, Texas
Jul 4, 2009 | Trip type: Family
1/1 found this review helpful

I booked our hotel via Priceline so I didn't have a say in the exact hotel with which we ended up. After reading several reviews online I was a little sceptical of what to expect, but I have to say I was pleasantly surprised. I was pleased with the price and proceeded with a positive outlook. The hotel was in... more

Management response from
SAHILTAP, Manager

Thank you for sharing your feedback regarding your recent stay. It is important for us to know where we did well and were we can improve. Although we attempt to honor requests, there are times we are unable to. Being prepared in the event the room type requested was not available is quite impressive. Your understanding and recognition of our...

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3 of 5 stars
holatravel   1 contribution
Rio Grande Valley
May 30, 2009 | Trip type: Couples
1/1 found this review helpful

The room was nice except it was smoking-designated and we could not change it until the second night (since the hotel was full). The comfortable bed is the highlight of the room. Also, because it is a Hilton and not a cheaper chain, you have to pay extra for amenities that would be included elsewhere, like $10/day for parking, $0.50... more

Management response from
SAHILTAP, Manager

Thank you for posting feedback regarding your recent stay. We are glad that consumers are able to take advantage of discounted room rates through Priceline. As a full service hotel, we do have a different pricing structure compared to many other limited service or suite type hotels. We appreciate the positive comments regarding the staff and hotel, and will focus...

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3 of 5 stars
mjhelmkamp   4 contributions
Anchorage, AK
May 21, 2009 | Trip type: Business, Solo travel

Stayed here in conjunction with a conference Service was great -- the workers were all well informed about the areaand were so helpful and pleasant. That said, I have to say I as a bit disapointed. I was here for a week and the room, while pretty small, was comfortable ehough. My group had arranged for free wi-fi (worked great)... more

Management response from
SAHILTAP, Manager

Thank you for your comments regarding your stay at the Hilton San Antonio Airport. The positive feedback, especially on the service and staff, is great to see. Although we are unable to change some of the amenities mentioned (pool, isolation from restaurants), we do continue to focus on improvement and offer solutions possible (our shuttle service will transport guests to...

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2 of 5 stars
iv425   16 contributions
San Francisco
Apr 30, 2009 | Trip type: Solo travel

This hotel is bad for a Hilton. It was very outdated and run down. some of the suites and cheaper places in the airport area are way better than this. I pricelined and got a little bit of a discount but still had to pay for parking. It's ridiculous to have to pay for parking here when every other place... more

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Hilton San Antonio Airport Also Known As

  • Hilton Hotel San Antonio
  • Hilton San Antonio
  • San Antonio Hilton
Address: 611 NW Loop 410, San Antonio, TX 78216
San Antonio Hotels Hilton San Antonio Airport
3.0/5.0
35