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Hilton San Antonio Airport

Certificate of Excellence
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611 NW Loop 410, San Antonio, TX 78216
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Hilton San Antonio Airport
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113 Reviews from our TripAdvisor Community

Traveler rating
    68
    28
    9
    3
    5
See reviews for
22
11
2
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
  • All months
    (113)
  • Mar-May only
    (81)
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  • Dec-Feb only
    (12)
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Top Contributor
91 reviews 91 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed today NEW

First visit since the remodeling project completed. Awesome job! New contemporary decor is very up scale and inviting. Rooms are well equipped, very clean and appealing with an understated classy appeal. Great facilities including wonderful pool, fitness room and business center. Restaurant and bar get top marks for food and service. Management and staff are very efficient, Texas friendly and... More 

Was this review helpful? Yes
Sarasota, Florida
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Rooms are updated. Nice appetizers in hotel bar called Asado. Public areas nicely updated. All in all, a pleasant place to stay. The room is updated and bedding is very comfy. The room is a typical business hotel layout and worked well for our needs.

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1 review
4 of 5 stars Reviewed 4 days ago NEW via mobile

Just wanted to say I was impressed by the staff of the hotel. I watched Gloria in the lobby take special pride for her workplace by disposing of a piece of trash on the floor. And John who worked in the banquets department was so friendly and always asked if our group needed help. And special thanks to the guest... More 

Was this review helpful? Yes 1
Hattiesburg, Mississippi
1 review
5 of 5 stars Reviewed 5 days ago NEW

I am a Hilton Gold member and I LOVE giving this placed my business. I have lived in this Hilton for nearly two months before renovations and visited more renovations are wonderful, but the customer service sets the bar of ALL other hotels and even Hiltons. Their customer service staff is unsurpassed (Phill front desk is 10+, Marie, restaurant Anita,... More 

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Bloomington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I had stayed her a few times in the past before the remodel. Though it was 'tired' and need a facelift the staff was always outstanding so I continued to return. I tried another property a couple times but came back to this hotel and the am blown away at the remodel. Every inch of the guest room was updated,... More 

Review collected in partnership with Hilton Hotels & Resorts

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Austin, Texas
Contributor
17 reviews 17 reviews
8 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

We star here every New Year's Eve to have a worm and comfortable view of all the fireworks in San Antonio. Anthony is a terrific General Manager and every time we have spoken with him he treats us like we are home and he is family.

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McAllen, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I am a Hilton Honors Diamond member, which means I only stay at Hilton brand hotels. I have been a loyal brand member since 1999. Since I travel for a living I get to stay all many hotels across the country and I must admit I how impressed I was at this particular hotel in this particular location. I am... More 

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Del Rio, Texas
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Everything was terrible from the 45 minute check in line at 4 p.m. with two staff members behind the desk. The rude attendant on the executive floor was rude to my family. The room service order was wrong. Then upon check out, I mentioned all the troubles and the front desk manager did nothing about it. Unprofessional and short on... More 

Review collected in partnership with Hilton Hotels & Resorts

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Brownsville
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Gloria at lobby working as housekeeping went over and above on service. We checked in late Terry also was very nice and helped us out with all of our needs Close to mall and renovations very nice Will come back

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed four nights for a conference. The staff is friendly and very accommodating. Gloria V. was the best! She was very helpful and made our stay pleasant.The rooms are very nice and the hotel is centrally located. It's across the street from North Star Mall, about 15 minutes from downtown Alamo and about 25 minutes to Fiesta Texas and Sea... More 

Was this review helpful? Yes 1
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