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All 353 San Antonio hotels

Hilton San Antonio Airport

3.5 of 5 Hotel   |   611 NW Loop 410, San Antonio, TX 78216 (North Central)
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Ranked #175 of 353 Hotels in San Antonio
A recent review
5 of 5 stars reviewed 3 days ago
Mr H San Antonio, Texas
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395 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

It had been awhile since I was at this Hotel and they are under renovation and it looks great. The front desk and lobby area look wonderful. The front desk staff were extremely helpful, when I checked in. my room was very nice and clean. I'll be back to the hotel in December and I hope to see all the... More

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San Diego, California
1 review
5 of 5 stars Reviewed 3 days ago NEW

I checked to the hotel and the front desk people were very helpful. I've stayed here before on business and my stay was great. I was surprised to see that the hotel is being renovated and it looks awesome the lobby looks much more like a Hilton Hotel should look. After getting to my room I was surprised how nice... More

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Bristol, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice Hilton. Clean and comfortable. Well equipped fitness room. Helpful staff. A lot of work underway in Hotel at present and although we had booked and paid for a suite on executive floor with executive lounge access, this was not available when we arrived, due to the ongoing works/renovations ! To compensate for this, we were given vouchers for one... More

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Home City, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Hilton ensured that I was cared for, valued and respected. Rooms were excellent, clean and orderly. Staff was extremely friendly and willing to help and ensure my stay was pleasant. I was treated as though I was a member of the Hilton Family. Thank you

Review collected in partnership with Hilton Hotels & Resorts

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Warren, Michigan, USA
Top Contributor
74 reviews 74 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

not what I would expect form a Hilton branded hotel, yurt I say this as it is under major construction and remodeling so I can only assume that when it is down it will look great and be modern. I only hope that the service level improves with the remodel as with fellow reviewers I had to wait over 30... More

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San Antonio, United States
1 review
2 of 5 stars Reviewed 1 week ago

This hotel seems chronically understaffed! Any attempt an called the front desk, for any reason, took at least 20 minutes to get an answer. It took me 20 minutes to get someone to answer the phone when I was calling from the airport to have the shuttle come get me, and it took well over 30 minutes to place a... More

Review collected in partnership with Hilton Hotels & Resorts

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Philadelphia, Pennsylvania
1 review
2 of 5 stars Reviewed 1 week ago

Had made a reservation ahead of time for a room with two beds for my 11 year old son and myself, no such rooms available. We arrived at midnight, there was no one at the desk, we buzzed and when he appeard, shirttails out, and laying across the desk as he looked at the computer system. It took the desk... More

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houston tx, United States
1 review
3 of 5 stars Reviewed 1 week ago

I was looking for top of the line but it was motel quality, clean but not the look maybe not all Hiltons look like this but this one was not what I expected. I was upgraded to a king size room because this was a double bed room and I was by myself. no refrigerator, coffee pot got half cup... More

Review collected in partnership with Hilton Hotels & Resorts

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Tampa, Florida
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like this hotel because it is a hilton and close to the airport, but it always seemed both lobby and rooms to be stuck in the 80s. However, they are doing a complete renovation and I am looking forward to the final results. The lobby so far looks great, but waiting on the rooms. My room was still the... More

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Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Smackie13, Thank you for your wonderful four star review! We strive on a daily basis to exceed guest expectations and we are thrilled to see that we were so successful during your stay! I am thrilled you love our hotel and our location. Yes, we are very excited about our $13 million dollar renovation. Once completed on December 23rd,... More

BEAUMONT, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

THIS HOTEL HAD RENOVATIONS EVERY WHERE AND WAS OVER PRICED WITH LITTLE ACCOMMODATIONS. AND THEY CAUSED ME TO GO INTO OVERDRAFT. the staff was including managers are all liars. they are in a good location surrounded by great things to do. service was okay, room was not the cleanesrt. we ad them come to clean it while we were present.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Cynthia J., Thank you for taking time to share your experience. I am truly sorry for the confusion and the inconvenience caused by our authorizing your card for the amount of your stay and incidentals. Please accept my apologies. I am also sorry for any inconvenience caused by our $13 million dollar renovation. I am pleased that you found... More

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Additional Information about Hilton San Antonio Airport

Address: 611 NW Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Uptown Loop
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton San Antonio Airport 3.5*
Number of rooms: 384
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Also Known As:
Hilton San Antonio Airport Hotel San Antonio
Hilton Hotel San Antonio
San Antonio Hilton

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