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Hilton San Antonio Airport

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611 NW Loop 410, San Antonio, TX 78216
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Hilton San Antonio Airport
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Hilton San Antonio Airport
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86 reviews from our community

Traveler rating
    51
    22
    7
    3
    3
See reviews for
16
7
1
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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  • All months
    (86)
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North Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 days ago NEW

Wonderful experience all around. I stay at many hotels but try to stay at Hiltons of some type if I can. This place is a perfect example of why. Front desk was perfect. Easy. No problems. No hassles. Room was clean and comfortable and nice. Lobby was a cool and chill vibe (sat there awhile awaiting some colleagues). Didn't swim... More 

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear George L., Wow, thank you for the wonderful 5 Star review! I am thrilled you had such a wonderful stay with us. I see you were very impressed with your Asado Seafood & Grill experience. After reading your comments, I believe you are referring to Henry. He is one of our super stars! I will share your comments with... More 

Nederland, Texas, United States
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were at a conference in this hotel and the room was spacious and clean. The bathroom was a bit small compared to the size of the room. The hotel has a variety of services, like a pool, a bar and a shuttle service. This helps to plan trips in the surroundings. For tourists, since downtown is too far away,... More 

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Peter K., Thank you for taking time to share your experience on Trip Advisor. I am pleased you found our hotel to be conveniently located to many attractions. Yes, we have all the wonderful amenities to offer, heated pool and whirlpool, Asado Seafood & Grill, Asado Lounge, complete fitness center, complimentary shuttle service within 3 miles. Also, we have... More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I'm staying at the Hilton San Antonio Airport. When I can to the front desk to check in the lady behind the counter by the name of "Marie" greeted me with a friendly smile and was VERY pleasant and cheerful, VERY knowledgeable and here help was the best I've ever had in all the years I've stayed at hotels that... More 

Was this review helpful? Yes 1
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Repman69, Thanks for taking time to "Rave" about Marie! It is music to my ears when my team "WOW's" our guests. I will share this with Marie and the rest of the team. I again want to thank you! We hope to see you again soon. Warm regards, Anthony Spears General Manager More 

Santa Ana, California
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed at this hotel to conduct a weeks worth of business in San Antonio. It is one of the few remaining Hiltons that still has an executive lounge. The food in the lounge (full breakfast and evening snacks/drinks was excellent. My room on the 14th floor was clean and well appointed. The staff was very friendly, particularly at the... More 

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Cerett, Thank you for your wonderful five star review! We strive on a daily basis to exceed guest expectations and we are thrilled to see that we were so successful during your stay! I am thrilled you found our hotel to be the perfect location and our staff so friendly. Yes, our executive lounge located on our 14th floor... More 

Lexington, Kentucky
1 review
5 of 5 stars Reviewed 1 week ago

I'm a speaker and travel the U.S. to conduct seminars. Doing this every week, well, I get a good sense of how well a hotel is managed. And, this hotel is one of the best (if not the best!) I've ever stayed at. The staff is incredible (personally bringing me coffee!!) - attentive, kind, knowledgeable... just a joy to work... More 

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Anne C., Thank you for your wonderful five star review! We strive on a daily basis to exceed guest expectations and we are thrilled to see that we were so successful during your stay! Thank you for giving such great recognition to our team members for their exceptional service! We look forward to welcoming you back to the Hilton... More 

Charlottesville, Virginia
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I decided to burn some HHonors points for this stay, so I was obviously hopeful for a great experience. Though fairly newly-renovated, I'm sad to say this property fell a bit short in several ways, at least compared to other properties nearby. The gym was in a bad way: lots of broken TVs and very hot temperature with no fans;... More 

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Plt981, Thank you for taking the time to share your comments regarding your recent stay. Please accept my sincere apology for your disappointments with our fitness center and for the chip in your bathtub. Please be assured, this is very uncharacteristic for our hotel. I am pleased to hear the service was great during your stay. Our goal is... More 

1 review
5 of 5 stars Reviewed 1 week ago

We have training seminars and luncheons at this hotel. The catering contacts are wonderful to work with, especially Theresa Lucas! She takes really good care of our groups. She even purchased some extension cords and a power strip to keep on hand so we wouldn't have to pay to rent one when we are there! That is what I call... More 

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Tiffani M., Thank you for taking time to share your wonderful experience on Trip Advisor. I greatly appreciate you taking the time to recognize Theresa and her efforts of going above and beyond. We look forward to welcoming you back to our hotel soon! Warmest regards, Anthony Spears General Manager More 

bastrop, United States
1 review
5 of 5 stars Reviewed 1 week ago

My daughter and I had a convention to attend at this hotel and they were very accomadating. We were allowed a Late check out, the staff was very friendly. The restaurant also proved great service and delicious food.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Sarah G., We are delighted to hear your overall stay was an enjoyable one. We will definitely recognize our staff for their hard work in making your stay so memorable. I am pleased you had the opportunity to experience our new restaurant Asado Seafood & Grill. We hope to have the opportunity to welcome you back soon. Warm regards,... More 

San Angelo, United States
1 review
4 of 5 stars Reviewed 1 week ago

This hotel was a nice place to stay. Rooms were nice and bed was comfortable. The air conditioning seemed to struggle a bit but I think it was probably a humidity issue as my clothes felt damp the next morning. I enjoyed the fact that you could close the curtains and have a pretty dark room for sleeping ease. My... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Leslie B., Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for the slow service you experience in our restaurant. I can assure you this... More 

Brownsville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The stay was great. The rooms were clean and furnisher was up to date. The staff was pleasant, friendly and hospitable. Would stay again if I'm in town. The continental breakfast, refreshments throughout the day and o'dorves in the evening were great and helpful when you have a family.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Irma R., Thank you for taking the time to share your experience of the Hilton San Antonio Airport Hotel. I am pleased to hear you enjoyed your experience. I appreciate your feedback regarding our Executive Lounge. We look forward to seeing you again in the near future! Warm regards, Anthony Spears General Manager More 

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