We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 351 San Antonio hotels

Hilton San Antonio Airport

3.5 of 5 Hotel   |   611 NW Loop 410, San Antonio, TX 78216 (North Central)
Hotel deals
Hotel website
Hotel amenities
Save Saved
You added Hilton San Antonio Airport to your Saves list
Hilton San Antonio Airport
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
50%
Ranked #161 of 351 hotels in San Antonio
A recent review
3 of 5 stars reviewed 1 week ago
H.C. V Ft Smith, United States
  • Overview
  • Reviews (354)
  • Photos (55)
  • Amenities
  • Q&A
  • Room tips (39)
  • Location
  • More
Write a Review

354 people have reviewed this hotel

Traveler rating
    81
    88
    96
    55
    34
See reviews for
68
40
30
177
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Waynesville, Missouri
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We stayed here for almost 2 weeks due to a conference in the middle of the summer. I will do my best to give both the pros and cons of our visit. Also, i realize that this hotel is under a serious renovation and overhaul... so I hope that will help! The rooms are very small... we were given a... More

Was this review helpful? Yes
Signal Mountain, Tennessee
Top Contributor
209 reviews 209 reviews
89 hotel reviews
118 helpful votes 118 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The hotel is fine...nothing special but adequate for a large airport hotel. However our interaction with staff was execrable. The shuttle took nearly 30 minutes to pick us up at the airport and after a long day in the air that seemed excessive. The worst was the front desk staff person. First of all there was no one at the... More

Was this review helpful? Yes
Kansas City, MO
Top Contributor
140 reviews 140 reviews
21 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Not til you receive confirmation of your reserevation (using Reward Points) do you learn of the $11Million restoration underway. When I arrived, Storage containers block driveways and access from the service road. The Fitness Center is closed, along with the pool. This ancient Hilton has many blemishes... and a coat of paint, some new fixtures and wallpaper don't cut it.... More

Was this review helpful? Yes
Lakeland, Florida, United States
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

Currently in the middle of a complete renovation Unfortunately that is not likely to repair the service. With plenty of staff, I've never seen a bar staff work so hard and get so little done. While waiting for the valet the manager came out of the building and didn't ask or instruct anyone to assist me. Food is poor, service... More

Was this review helpful? Yes
Ft Smith, United States
1 review
3 of 5 stars Reviewed 1 week ago NEW

The hotel staff and rooms were all acceptable but the construction noise in the room during the day was unbearable. Was not notified of construction until after reservations and been made.. The notice indicated that "construction should not interfere with guest activities." Was impossible to stay in the room during the day because of drilling and vibration associate with the... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear H.C.V, Thank you for your feedback. It is our goal is to always ensure our guests are satisfied with their service experience. I appreciate your comments regarding the hotel staff and the guest rooms. We always strive to make our guests’ experience one to remember, however, in your case it appears we failed to meet your expectations, and for... More

Round Rock, Texas
1 review
5 of 5 stars Reviewed 1 week ago

We had two wonderful rooms overlooking the pool and city shyline. The rooms were very clean and the beds and linens were very comfortable. The staff were very friendly and they were very accommodating. We took the shuttle service to North Star Mall so we could go to the Cheese Cake Factory was very punctual. They also have a wonderful... More

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Ed K, Thank you for your wonderful five star review! We strive on a daily basis to exceed guest expectations and we are thrilled to see that we were so successful during your stay! I am thrilled you found our shuttle service and location to be excellent! Thank you for giving such great recognition to our team members for... More

Alice, Texas
Top Contributor
79 reviews 79 reviews
45 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for our annual church convention. Checked in around 5pm, and our group was still being checked in,three front desk people were very busy and when it came my turn they were very riendly and explained everything, answered my questions, all in a very professional manner. I would also like to give the head valet for parking my car... More

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear cds72, Thank you for taking time from your day to share your experince on Trip Advisor. I am pleased to see even though the hotel was very busy checking in the large conference the front desk associates were very friendly and able to answer all your questions in a professional manner. I will share your review with my front... More

Rockford, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Hilton for the VHCMA Reunion the last week of June. I brought my wife and granddaughter. The hotel is currently undergoing a massive renovation. There are pictures in the lobby of what it will look like when finished and all i can say is it is going to be more than nice! The service here is... More

Was this review helpful? Yes 1
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Dear Ben S., Thank you for taking the time to share your review of The Hilton San Antonio Airport Hotel with us here on Trip Advisor. From the service you received to your accommodations, I am thrilled that you found your stay with us to be of “Perfection”. It’s wonderful to hear that you were able to bring your granddaughter... More

Arizona
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am a HiltonHonors member and this was the worse experience I've had in a Hilton Hotel. The hotel was being remodeled, no problem here, just as long as the construction noise ceased in the evenings. Our room wasn't ready, we were suppose to get a room with a refrigerator and microwave...they carted a refrigerator to our room and NO... More

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Thank you for taking the time to share your review. We truly value your feedback. We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for the inconveniences caused to you while staying with us. I will follow up with my team... More

El Paso, Texas
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed with a group but made my own reservation at rack rates to get better room. Room not ready due to ongoing construction, which became frequent excuse for everything that went wrong. OK, but when reservations are months (6 months+) old, you expect some priority with problem resolution and/or explanation/apology. Very little of that. Overall, poor experience and my first... More

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Thank you for writing a review on Trip Advisor. Comments from our guests are very important to our staff. I wanted to personally apologize for your experience that you had while staying with us. I have forwarded this review to all the managers regarding all of the issues you mentioned. I would like you to come back so we can... More

Owners: What's your side of the story?
If you own or manage Hilton San Antonio Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hilton San Antonio Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton San Antonio Airport

Address: 611 NW Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Uptown Loop
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton San Antonio Airport 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Expedia, Booking.com, Priceline, Tingo, Hilton Hotels, HotelsClick, BookingOdigeoWL, Agoda and Hotels.com so you can book your Hilton San Antonio Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Antonio Airport Hotel San Antonio
Hilton Hotel San Antonio
San Antonio Hilton

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Room/suite (15)
Viewed
Hotel & grounds (1)
Viewed
Bathroom (4)
Viewed
Pool/beach area (3)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (1)
Viewed
Room/suite (8)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Other (9)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#161 Luxury Hotel in San Antonio #161 Top resorts Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Stay at the Hilton San Antonio Airport hotel for easy access to San Antonio International Airport, just under two miles away. Travel for only eight miles to reach the vibrant city of San Antonio, full of culture and attractions. Shop, dine, and be entertained right by our San Antonio Airport hotel at the North Star Mall and Park North entertainment center. ... more   less 
Number of rooms
384

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;