We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 347 San Antonio hotels

Hilton San Antonio Airport

3.5 of 5 Hotel   |   611 NW Loop 410, San Antonio, TX 78216 (North Central)
Hotel deals
Hotel website
Hotel amenities
Special Offer
HHonors Weekend
Save Saved
You added Hilton San Antonio Airport to your Saves list
Hilton San Antonio Airport
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
51%
Ranked #153 of 347 hotels in San Antonio
A recent review
3 of 5 stars reviewed 1 week ago
Billy P Hampton, Virginia
Write a Review

304 people have reviewed this hotel

Traveler rating
    71
    77
    88
    40
    28
See reviews for
58
33
28
153
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Hampton, Virginia
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

or perhaps just a lack of upkeep. I usually expect nicer facilities from Hilton. I came for a training session held at the hotel. The room was not very clean, the sheets were dingy, and there was a brownish-black mystery glob on the wall next to the elevator on my floor which stayed there the entire time. It's close to... More

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

I am very sorry you did not have a great experience while staying with us. After reading your comments, I can assure you this is not the normal mode of service or offerings. I hope you brought this to our immediate attention so we could make it right for you. I truly hope you will return and give us a... More

Miramar Beach, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I am a huge Hilton fan, but my experience at this location was not up to the Hilton standard I am accustomed to. My reservation was incorrect on 2 levels: I made a reservation with one of their packages that was not honored because it was not in season. Also, my departure date was a day earlier than request so... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

I am very sorry we failed to deliver the very best experience during your stay. I have spoken with my Director of Front Office to ensure our front line team is consistently verifying guest stay information. I also apologize the package was not available. I do appreciate your feedback as it will allow us to improve our shortcomings. Again, please... More

Summerfield, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel needs to upgrade everything. Beds, bathroom, carpet needs to be upgrade. They also need new furniture in the room. They also need to improve their food choices that are available in hotel. I do not want to say anything else about the hotel and hope they will get a sleep number bed for all room and add some insulation... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Thanks for your response. Just over 15 months ago, this hotel was purchased by new owners and was introduced to a new management company. First priority is renovation. Designers were brought on board and plans were developed and presented to Hilton for approval. Then everything had to be ordered. NOW....I am very excited to say, May 12th our renovations begin... More

Houston, Texas
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
52 helpful votes 52 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I reserved a junior suite. It was hardly a suite, just a wall separating the bed with barely any room around it. The furniture was worn, faded, tired and dated-- like you went to your elderly grandmother's house. It was also banged up. The website says the junior suites have access to the executive floor/lounge with breakfast, cocktails and hors... More

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

I am sorry you did not enjoy your stay with us. I wasn't able to find on our Hilton website where it talks about an executive floor or access to an executive lounge. I would really like to know what website you booked through so I can ensure that information is correct. To your comments about the overall decor, I... More

2 reviews
3 of 5 stars Reviewed 2 weeks ago

The accommodations were OK, not really what I'd expect from a Hilton, but for the price the room was fine. The airport shuttle service was very disappointing. After three phone calls to the hotel and waiting more than 30 minutes I finally walked to the taxi line and grabbed a cab to the hotel, which cost about $10. Since I... More

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Please accept my apologies for the inconvenience you experienced with our shuttle. Being an airport property, I can assure you this is not the norm. So the next time you are in town, I can assure you will experience the great shuttle service our guest rave about. Also, depending on when you return, we will have an entirely new look.... More

Oklahoma City, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel lobby is really nice, but rooms and hallways definitely need upgrading. Renovations are planned for this year. I would stay again after renovations are complete. The breakfast was pretty good, except the eggs tasted like powdered eggs, not very good. The food in the grill is very good though, recommend eating there.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Thank you for choosing the Hilton San Antonio Airport. I am pleased you had the opportunity to see our design boards illustrating our upcoming $11+Million dollar renovation which begins on May 12th! There are a lot of exciting changes getting ready to happen at the hotel! I am certain you will appreciate the new look. Please accept my apologies for... More

Houston, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Me and my sister showed up around 9 PM for check-in. There were two guests ahead of me in the front desk but the wait time was around 2-3 minutes. I was checked-in by the night manager. He was really nice. The room was located in front of the elevator doors, which left this unusual feeling of people being in... More

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Thanks for taking time to share your experience. I am pleased you both enjoyed your stay with us! Yes, staying with us you get the best of both, with free covered parking and minutes from downtown, Six Flags, North Star Mall, and a lot more! I hope you will have the opportunity to return and see the end results of... More

Senior Contributor
40 reviews 40 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I've stayed here before and know what to expect. I get the renovation is coming but the food should not reflect that. It's terrible. I travel every week and only stay at Hilton properties. Flew here from Miami after two great nights at that airport Hilton. This hotel has to have poor management. I can't understand how food quality could... More

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Thanks for your feedback. Yes, it is time for renovations and in some cases long overdue. Renovations will begin May 12th. I would like to apologize for the experience you had while dining with us. I am very puzzled as we get rave reviews from our guests regarding our food. Unfortunately, you did not list what you had to eat... More

SAn Antonio, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

Although the hotel staff tried, the noise level was way off the charts, The hotel is undergoing a "make over" this was years overdue as the carpets are filthy and the décor need some upgrading. I understand "spring break" but parents and hotel staff need to clamp down on the running, yelling and banging on doors. Maybe a floor designated... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as it relates to creating a "Quiet Zone" floor as we continually work to improve our guest experience. We hope you will consider staying... More

Navasota TX
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I don't get to choose my hotels when I travel for work. For any future visits to San Antonio I have specifically requested to not be booked at this location. The upcoming renovations for this place are coming just a bit too late in my opinion. If the current level of care is given to the newly renovated rooms I... More

Was this review helpful? Yes 3
Anthony S, General Manager at Hilton San Antonio Airport, responded to this review

Thank you for taking time to share your experience. Good, bad or indifferent, guest feedback is invaluable and lets me know areas we need to improve in and areas we are doing well in. Our goal is to ensure every guest feels cared for, valued and respected and has a great experience. After reviewing your comments it appears we did... More

Been to Hilton San Antonio Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton San Antonio Airport

Also Known As:
Hilton San Antonio Airport Hotel San Antonio
Hilton San Antonio Airport Hotel
Hilton Hotel San Antonio
Hilton San Antonio
San Antonio Hilton
Address: 611 NW Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Uptown Loop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#153 Top resorts Hotel in San Antonio
#153 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton San Antonio Airport 3.5*
Official Description (provided by the hotel):
Stay at the Hilton San Antonio Airport hotel for easy access to San Antonio International Airport, just under two miles away. Travel for only eight miles to reach the vibrant city of San Antonio, full of culture and attractions. Shop, dine, and be entertained right by our San Antonio Airport hotel at the North Star Mall and Park North entertainment center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Priceline, Booking.com, Travelocity, Tingo, HotelsClick, TripOnline SA, Asiatravel.com Holdings, Hotels.com, Agoda, Venere and Otel so you can book your Hilton San Antonio Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton San Antonio Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.