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DoubleTree by Hilton Hotel San Antonio Airport

#123 of 353 Hotels in San Antonio
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37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
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1 room 1 adult
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DoubleTree by Hilton Hotel San Antonio Airport
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760 Reviews from our TripAdvisor Community

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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

This was a great place to stay not right on the river walk but not far . Either way it's a bonus they have free shuttle service to all the top spots. Victor was an amazing driver . Everyone was super friendly very clean . Nice place !! Food was great ... Starbucks inside !!! Cookies warm on checkin!!

Helpful?
Thank Dee Dee B
Richardson, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is not up to par with other DoubleTree. Room was not clean (only bed made). Shampoo & Conditioner missing. Coffee missing and had to request sugar & cream. Next day, coffee make not cleaned. Disappointed overall, but the only plus is hotel is close to airport.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 998juliac
San Antonio, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

The overall stay was ok. People wondering the hallways and following you to your room. Requests may not be honored and hope for the best. Water pressure was not good, but the staff was very courtesy, but failed to follow up. Convenient to base, shopping, dinning and airport. I am not sure if I would stay there again alone.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Gloria T
Manosque, France
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I enjoyed staying at this hotel, rooms are clean and nice. The interior patio is very nice, the pool is great. The Northstar is right across the street. I had a great time. Also I ate breakfast and the variety was great. The staff is very friendly and helpful.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 351arnaudd
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much for taking the time to pass along your feedback. We appreciate the great review and hope you will come to see us again. Yours in hospitality, Callan H More 

Brownsville, Texas
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the DoubleTree for a one night stay because I was in San Antonio and I spent many vacations at this hotel when I was a little girl. I thought that the hotel was going to be way too outdated. The staff was very helpful and friendly, the inside patio is still beautiful and well kept. Breakfast was... More 

Helpful?
Thank Brownsville_Traveler
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for reliving some fond old memories. Please come to stay with us again. Yours in hospitality, Callan H More 

Katy, Texas
1 review
3 of 5 stars Reviewed 1 week ago

Stephanie at Casabel was fabulous. Housekeeping never left sugar for coffee and she gave me a stash of it. Very helpful and all around nice lady. Beautiful hotel and convenient for business. It would have been great to have a community kitchen with a refrigerator and microwave for those with rooms without them.

Helpful?
Thank Jenn B
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the nice comments about Stephanie in Cascabel Restaurant. I have passed those along to her. We do offer refrigerators and microwaves but we are not fully set up with full kitchens. We welcome you back at every opportunity and hope to host your next stay in San Antonio. Yours in hospitality, Callan H More 

Forney, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We found ourselves in San Antonio to visit an ailing relative. We just needed a trouble free, comfortable, inexpensive place to sleep. The travel sites indicated quite a few vacancies this particular night. We happen to be a few blocks from the Double Tree. The price was very reasonable for this hotel, so we called the 800 number to book... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank T4296XLrobertl
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your great review. I only wished you worked for us and I could use your wording. Honestly, we appreciate the nice feedback. Yours in hospitality, Callan H More 

colleyville, texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Had a great breakfast, but was charged $26.00. I felt like it should have been included in the room rate as it was a week-end get away. Had I known the week-end get away did not include breakfast, I would have had to think about staying their.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jerry D
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and we appreciate getting to host an important stay for you. We do offer a rate with breakfast which provides a substantial value to our guests if purchased with the room. Yours in hospitality, Callan H More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I only needed the room for a quick one night stay. It was a wonderfully clean room and check in was a smooth process. I had a good nights sleep after a long day of travel. I had no issues and the front desk was friendly and courteous. The location is close to the airport and the shuttle gave me... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vincent Y
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for your feedback. We very much appreciate the nice review as well. Yours in hospitality, Callan H More 

Dallas, Texas
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is at a great location with easy access to Northstar, downtown & the airport. It's been around for years, was a premier establishment for years and in some ways, is like an aging beauty queen. The hotel is pretty, has a very nice lobby & pool area. The rooms are nice size. The bathroom is small but you... More 

Helpful?
Thank water baby g
Callan H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and your review. We do strive to excel with cleanliness and customer service. Please come again, Callan H More 

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