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DoubleTree by Hilton Hotel San Antonio Airport

#130 of 352 Hotels in San Antonio
GreenLeadersBronze level
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37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
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DoubleTree by Hilton Hotel San Antonio Airport
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683 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, United States
2 of 5 stars Reviewed yesterday NEW

Just not a quality hotel anymore. Had aged over the years but now it's best quality is location. Can't believe they actual feel they can charge and want to sell this property as a doubletree quality. Had horrible safety concerns as simple as electric plugs so worn out that cell phone charger would fall out of sockets. Not sure they... More 

Review collected in partnership with DoubleTree by Hilton

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Lawton, United States
1 of 5 stars Reviewed yesterday NEW

A/C terrible , staff acknowleged and never resolved. There's more than one review online confirming this too. Called for room service they didn't answer phone. Late check-in because they were booked to capapcity and they couldn't estimate how long it the wait. Not what I wanted to hear after a 6 hour drive. Internet was off/on the whole conference. Our... More 

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Woodbridge, United States
5 of 5 stars Reviewed 3 days ago NEW

The Double Tree near San Antonio Airport is absolutely the best. I have visited many hotels--this one is hands-down the best!! Very beautiful, clean, and the staff is awesome! Definitely will be back for another stay in the future. Oh, and the warm cookies offered upon check-in---delicious!

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I highly recommend the breakfast to start your day right. There is an airport shuttle and it will also take you to surrounding areas. There is a Mall nearby and great restaurants, Plenty of meeting rooms in all types of sizes. The Wall Street Journal also availed daily.

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Laredo, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very good and professional service. Nice rooms Colonial or Hacienda type of architecture that makes you feel that your at home , nice pool over all my family and I give it a 10. A good location from the airport and several malls and a few miles from Fiesta Texas, and good restaurants.

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Port Aransas, Texas
Level Contributor
32 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I were in SanA to buy a new vehicle; sales location very close to the airport. This DoubleTree is older but has been renovated nicely. I also like that you have an opening to your room and another opening to the outside courtyard which overlooks the swimming pool and nicely done landscaping. Not a 12 story hospital... More 

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Alexandria, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

All-in-all a good hotel. The beds were comfortable and the amenities were more than adequate. Too many mosquitos and the conference rooms were kept way too cold, but otherwise, it was a great hotel at a great location! I would stay there again.

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Beavercreek, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

They treat guests here, very warmly. I'm a Hilton Honors member and I have no qualms about this place. The employees were exceptional, the rooms were clean and quiet! Loved my stay here! You are close to restaurants, and a huge mall!

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Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

hotel is located near airport, easy access to downtown, along main roads. Quiet, peaceful hotel. Super, friendly, helpful staff. Older hotel with beautiful architecture and modernized facilities. Outdoor pool is within the inner courtyard so no traffic or non-residents bothering the pool. Of course, the cookies are delish!

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David H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for taking the time to write a review. After working here, you would think I would be immune to the cookies. Yours in hospitality, Callan H More 

Monterrey, Mexico
1 review
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived the staff made us feel welcome, the check in process was fast and painless the room was clean and in perfect condition. They were doing some maintenance on the elevators and the A/C did not work on them, other than that it was a great experience.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the review and your nice compliments. Yours in hospitality, Callan H More 

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