We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

DoubleTree by Hilton Hotel San Antonio Airport

#134 of 352 Hotels in San Antonio
GreenLeadersBronze level
Hotel deals
Hotel website
37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Special Offer
North Star Mall Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
DoubleTree by Hilton Hotel San Antonio Airport
Professional photos View all
Browse nearby
DoubleTree by Hilton Hotel San Antonio Airport
Add Photo Write a Review

667 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    191
    186
    163
    85
    42
See reviews for
175
86
48
283
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
  • English first
  • French first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (667)
  • Mar-May only
    (197)
  • Jun-Aug only
    (230)
  • Sep-Nov only
    (128)
  • Dec-Feb only
    (112)
All months
Delray Beach, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

This hotel is old and needs a renovation. Staff was friendly but the rooms were filthy. Walls thin. Parking lot was packed. Rental car was smacked and the hotel had no security cameras on the outside of building to review. Dirty glasses left by coffee maker. Hair left in bathtub. I would not stay here again. Restaurant was awful.

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

It was such a beautiful hotel. I loved the pool area. The only negative is that it is not close to the riverwalk area or sixflags, but it's not too far from there either. Positive is that it is very close to the airport.

Was this review helpful? Yes
Seoul, South Korea
5 of 5 stars Reviewed 2 days ago NEW

The staff were awesome and our stay went very well. This hotel is in a great location and is easy to get around San Antonio. We stayed here while attending my nephew's graduation from USAF basic training at Lackland AFB. We would stay at this hotel again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the compliment. Please thank your nephew for their service. Yours in hospitality, Callan H More 

El Paso, Texas, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Bring bug spray, the lobby is infested but accomadations were nice. Cookies were great. Front desk clerks not very friendly when checking in. Long wait. Pool , hot tub, fitness center nice. food was excellent. Mall, resturants within walking distance. Rooms well care for, had Wi-fi. Housekeeping kept everything nice and clean. Great location for families and couples. Great conference... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for the compliment and we are following up on the mosquito problem. We are investigating our area to insure we eliminate any standing water. We have also called in the professionals and we have already seen a remarkable difference. Please accept my apology and know we will address the issue. Yours in hospitality, Callan H More 

Trophy Club, Tex., United States
2 of 5 stars Reviewed 3 days ago NEW

Very disappointed that we did not receive our wake up call and had to miss breakfast. We have decided we will not stay at the DoubleTree in San Antonio, Texas ever again. Your front desk was polite but didn't follow through with our request for a wake up call.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
CK_of_USA
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A bit of an older hotel that has its quarks. Stayed here Friday night for one night. Requested the top floor in the reservation and received that during check-in with no issue. (Floors 4 & 5 are Honors club member rooms). When we got to the room, we found that only 3 of the 4 bed pillows had a pillow... More 

Was this review helpful? Yes
David H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you for staying with us and the feedback. I would like to know what room you were in to inspect the mattress. I would welcome your phone call at 210-366-2424. Yours in hospitality, Callan H More 

gwynn oak, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at the Double Tree San Antonio (airport) for 7 days and my entire stay was fab.. The courtesy extended was outstanding. Thefront desk staff, drivers, restaurant and housekeeping staff were always polite, genuine and willing to assist. I am keen on quality and feeling valued as a customer, and my stay and treatment while at Doubletree was... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, Thank you very much for the review and the kind words. We appreciate being able to host your stay and we welcome you back at every opportunity. Yours in hospitality, Callan H More 

Bonita, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

When we got into our room, we saw that the bathroom trash had not been emptied. we did not get our water as we are supposed to as hilton honors members. we did not have shampoo. we did not have a shower cap. we did not have a tv guide. I called and told whoever answered the phone. after explaining... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, I truly apologize. I will take full responsibility and I would like the opportunity to speak with you further about your stay. Please feel free to give me a call at your convenience at 210-366-2424. Yours in hospitality, Callan H More 

Austin, United States
1 review
2 of 5 stars Reviewed 1 week ago

For the amount I paid for I expected so much more..You could hear the person talking in the other room. the walls are so thin. Thank goodness I will not ever stay in the Doubletree Hilton hotels again!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, We do appreciate you staying with us and your feedback. I truly apologize and offer our assistance to ask another guest to reduce the noise level. We strive to provide the right environment to relax for all of our guests. Yours in hospitality, Callan H More 

Sherman, United States
1 review
4 of 5 stars Reviewed 1 week ago

Doubletree is a great hotel but for the price that I paid it should have at least included breakfast. My son and I were there for a basketball tournament and had to go out to get food each day. There was no microwave or refrigerator in the room so it made it hard to cut down on the spending while... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David H, General Manager at DoubleTree by Hilton Hotel San Antonio Airport, responded to this review

Dear Guest, We appreciate the compliment about having a great hotel. Although the city was sold out, we strive to be competitive with our rates. We do offer many breakfast options including a full menu, breakfast buffet, and a children's menu. We hope you will come to stay with us again soon. Yours in hospitality, Callan H More 

Questions? Get answers from hotel staff and past guests. Ask a question

140 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (81)
Viewed
Dining (1)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (30)
Viewed
Bathroom (4)
Viewed
View from room (2)
Viewed
Pool/beach area (3)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Hotel & grounds (17)
Viewed
Business center/function rooms (5)
Viewed
Room/suite (17)
Viewed
Dining (5)
Viewed
Pool/beach area (2)
Viewed
Other (13)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these San Antonio hotels
Uptown Loop
Hilton San Antonio Airport
Hilton San Antonio Airport
#46 of 352 in San Antonio
4.5 of 5 stars 135 reviews
North Central
Aloft San Antonio Airport
Aloft San Antonio Airport
#131 of 352 in San Antonio
4.0 of 5 stars 272 reviews
North Central
Hampton Inn & Suites San Antonio - Airport
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay