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All 351 San Antonio hotels

DoubleTree Hotel San Antonio Airport

3.5 of 5 Hotel   |   37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
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57%
Ranked #141 of 351 hotels in San Antonio
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 3 days ago
DallasBchbum Fort Worth, Texas
  • Overview
  • Reviews (445)
  • Photos (91)
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  • Room tips (50)
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445 people have reviewed this hotel

Traveler rating
    130
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    114
    53
    32
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125
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166
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
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  • Any
English first
Fort Worth, Texas
Top Contributor
91 reviews 91 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Wanted something close to SA International & not real expensive. This was both but no more. Looks to have had a former life as a La Quinta and in need updating. The faucets leaked, the fridg did not work. Spots on furniture & carpets. I was told upon check in that I could not change to a king from two... More

Was this review helpful? Yes 1
West Allis, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

After finding your Hilton Honors room on the 5th floor and being told it has a courtyard entrance finding that you roomkey will not work on that entrance. You travel back down to the lobby and find out that you should have gone around to the other entrance. An entrance you did not know existed until this time. You then... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
madison, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

nice courtyard, good service, excellent cookies. enjoyed visit, nice courtyard, good service, excellent cookies. enjoyed visit,nice courtyard, good service, excellent cookies. enjoyed visit, nice courtyard, good service, excellent cookies. enjoyed visit,

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Sandra A, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. Your feedback assists us greatly with improving our hotel. Our team will love your feedback and we can tell you enjoyed our courtyard, cookies and good service. Your review points were well taken, thank you. If you'd like to... More

Clarksville, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel service was ok. I stayed in the hotel for 5 nights for a conference. Upon my arrival I assumed there would be a refrigerator and microwave for people staying for such a long time, I should not have assumed. I asked the staff for three days in a row for accommodations. Each day they wrote my name and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Erika W, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. Your feedback assists us greatly with improving our hotel. After reading your review, I can understand any frustration you had with us regarding the request of the refrigerator. I would certainly be annoyed as well with the lack of... More

Watertown, New York
1 review
4 of 5 stars Reviewed 5 days ago NEW

I stayed at the doubletree hotel for 2 weeks for military training and it was great! The best part in my opinion is the customer service from the staff, hotel drivers, front desk, and management. Don't have transportation- no problem! The hotel provides drivers that take you to your destination and back. Most important is the increased hotel security constantly... More

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Shondra T, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We truly appreciate your feedback. The team will be excited to read your comments on their level of service. Thank you for pointing that out and a big thank you for your service to our country. We are also... More

Brownsville, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Hotel is older but well kept. Front desk crew was very friendly and nice. Problem with our room air conditioner. Tried to call the front desk but our phone was broken. When we finally went down and let them know they sent up a tech. Filter was so full it plugged up the air con. 15 minutes later it was... More

Was this review helpful? Yes 1
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Nina L, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We truly appreciate your feedback. I am disappointed to learn of the AC issues you encountered while staying with us and I am sorry that was your experience. We will need to follow up on this with our team... More

Tea, South Dakota
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

We stayed at this hotel for a few reasons. First I am a gold member with Hilton and Marriott so I only stay within one chain or the other. I ended up at this location because it was close to the airport and I had an early morning flight when I left town. But the main reason I ended up... More

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Dolfan1623, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. Your feedback assists us greatly with improving our hotel. After reading your review, we obviously have some items we need to address with our team. I am sorry for the experience you had with us and I do hope to... More

Lewisville, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Double Tree Hotel for one night (6-27-14). When we checked in the front desk Manager asked us if we were there for a special occasion and we said yes, my wife's nephew's wedding. He sent up two glasses of wine that evening with a card that read: Congratulations to your nephew on his... More

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Phil O, Thank you for taking the time to write a review on TripAdvisor after your stay with us. We appreciate your feedback as it assists us with improving our hotel. I am so delighted to read your comments on our staff, especially our Front Office Manager, Matt. The team takes pride in doing special things such as this... More

waco, United States
1 review
5 of 5 stars Reviewed 1 week ago

The best hotel stay I have had in a long time. Had my one year old grand daughter and the staff in every area were acommodating friendly and genuine. The food was terrific especially the home made breads at breakfast.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Shannon J, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. Your feedback is greatly appreciated. We are so happy to read of your wonderful hotel stay and the staff being so accommodating. Our goal is to deliver a memorable experience and we are glad to know we did so... More

Central Texas
Contributor
19 reviews 19 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This Doubletree is conveniently located for shopping and dining, but it is a short drive to the popular heart of San Antonio or out to the theme parks. The staff is very customer-service oriented and give great service, from the front desk to the housekeepers. The hotel restaurant, Cascabel, serves a great lunch, and the waitstaff is terrific. We ended... More

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello DFrazee, Thank you for taking the time to write a review on TripAdvisor after your stay with us. Your feedback is greatly appreciated. We are happy to read of your wonderful stay with us and the team will appreciate you mentioning their efforts with service. Thank you for your kindness. I can understand, however, the issues with parking when... More

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Additional Information about DoubleTree Hotel San Antonio Airport

Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Hotel San Antonio Airport 3.5*
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree

91 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Green Hotel in San Antonio #26 Best Value Hotel in San Antonio #141 Luxury Hotel in San Antonio #141 Top resorts Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall, our hotel offers close proximity to the downtown area and many major attractions and business centers. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities. From flat-screen televisions to signature bedding, the guestrooms were designed with your comfort in mind. Beyond the guest accommodations, the DoubleTree features fantastic facility amenities including a picturesque courtyard with a pool and the onsite restaurant, Cascabel. ... more   less 
Number of rooms
291

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