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All 343 San Antonio hotels

DoubleTree Hotel San Antonio Airport

3.5 of 5
37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
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DoubleTree Hotel San Antonio Airport
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Ranked #147 of 343 hotels in San Antonio
Most recent review
4 of 5 stars Reviewed June 17, 2013
JasonDewar London, United Kingdom
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217 reviews from our community

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Traveler rating
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Date Rating
London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2013 NEW

This hotel was ideally situated for my trip, as I didn't need to be in the Downtown area. For the price, it was a very comfortable hotel for my needs. The hotel bar was a great place to grab a beer and catch up on some work (the WiFi extended down there), but the restaurant wasn't so great. Service in... More

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A TripAdvisor Member
3 of 5 stars Reviewed June 16, 2013 NEW

Avg hotel, not great not bad, convent , nice bar this little energy. I stay here as it is a good location to get to my clients. Carpeting is aging, pool is quite a delight. I fail to understand why the chain is so excited about the free chocolate chip cookie. It's good, but not there reason for being or... More

Review collected in partnership with DoubleTree by Hilton

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Julie R, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review
June 18, 2013

Our signature chocolate chip cookies is not to be considered a bribe, but an reward or treat after a long day of travelling. I hope you enjoyed it. I apologize that you found the hotel not to your liking and considered us "mediocre". True, not everyone likes the older style architecture, but my staff and I do our best everyday... More

San Antonio, Texas
1 review
4 of 5 stars Reviewed June 11, 2013 via mobile

I have stayed at this Hotel a couple times now and every time the staff is very friendly and helpful. The Hotel is in a great location, close to the airport, shopping and restaurants. Beds are very comfortable and clean. Best part you get a warm cookie when you check in.

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Leander, United States
1 review
5 of 5 stars Reviewed June 6, 2013

Myself and two friends were in San Antonio to attend the George Strait Concert at the Alamodome. We were treated very well upon arrival and up until we departed the next day. We look forward to staying again at the Doubletree in San Antonio or any other Doubletree in other cities. Thanks for great service

Review collected in partnership with DoubleTree by Hilton

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Columbia, MD
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 6, 2013

I’m not sure what it is with Hilton brand hotels in San Antonio. (See the entry below about the woman at the service desk). I am a Hilton Honors member and my girlfriend and I have stayed at plenty of Hiltons across the country, mostly Hampton Inns, but San Antonio ones have been nothing but trouble for us. This particular... More

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Julie R, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review
June 7, 2013

I'm sorry you had such a hard time checking-in to the hotel. Unfortunantely the 3rd party websites, require us to attach a paper confirmation in order for us to be paid. I'm surprised none of the computers in the Business Center were working, they seemed to functioning on Sunday. On that Saturday we had the longest check-in line we have... More

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 5, 2013

We have stayed at this venerable DoubleTree often in the 16 years we've lived in Texas. It's showing its age around the edges-worn carpet here and there and smaller rooms, especially bathrooms, than newer places but the staff is always helpfull, the prices are reasonable, and the location is great for the night before a flight out of the SA... More

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See 8 more reviews by Msdonnelly for San Antonio
Moreno Valley, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed June 4, 2013

I booked one night at this hotel for my boyfriend and I through Hotwire.com. I've booked several hotels through this third party, and when I arrive at the hotel I've booked at, the concierge already has a reservation waiting. I did have a confirmation e-mail in my phone handy. I'll start by saying that the night we checked in was... More

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Julie R, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review
June 7, 2013

My apologies for the trouble you had checking-in to the hotel. Sad but true, we need a paper confirmation in order for us to receive payment from Hotwire for your room. On Saturday before the concert, ALL of the rooms came to check-in, way before our established time of 4:00pm. As you saw we were not prepared for that volume... More

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5 of 5 stars Reviewed June 4, 2013

We were very satisfied with our visit, alittle disappointed with our TV. When we visit San Antonio we love to stay at this hotel, this is our granddaughters hotel as well, she loves staying here. So every time were in San Antonio we try to stay at this hotel and we have family we could stay with but this hotel... More

Review collected in partnership with DoubleTree by Hilton

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Orlando, Florida
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Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 1, 2013

From our first contact with our shuttle bus driver, to the last contact at the airport on the way back, the customer service was spot on. Our room was clean and organized, as expected, and of the quality we expect from DoubleTree. The bed was comfortable and allowed us to sleep - maybe oversleep a tiny bit. Of course the... More

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Denver, United States
1 review
3 of 5 stars Reviewed May 30, 2013

We were in San Antonio for a family wedding, and this was where we were all staying. The hotel exterior and lobby are lovely, with a Mediterranean or Mexican feel. However, it must be an older building because it felt kind of tired. The room was very small, and two double beds (not queen) were just not enough for my... More

Review collected in partnership with DoubleTree by Hilton

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Julie R, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review
June 3, 2013

Dear Laura Q ~ I'm so sorry you and you family had such a terrible time. That is certainly not what we want to hear from our guests. I also read you review sent directly to us. You are correct, we cannot make our rooms bigger and we are a 30-year old hotel. But we can correct the condition of... More

 
 
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Additional Information about DoubleTree Hotel San Antonio Airport

Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar/Lounge Business Center Fitness Center Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Romantic Hotels in San Antonio
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall, our hotel offers close proximity to the downtown area and many major attractions and business centers. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. ... more   less 
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