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DoubleTree Hotel San Antonio Airport

3.5 of 5 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
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DoubleTree Hotel San Antonio Airport
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DoubleTree Hotel San Antonio Airport
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573 reviews from our community

Traveler rating
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    147
    68
    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Corpus Christi, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

The hotel was beautiful from the outside and pleasant looking from the inside. It was my misfortune to be placed next to a room being remodeled, so the noise was disruptive, as I tried to sleep. I would say, however, that the staff were pleasant and the space very clean.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Matthew L, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback as it will assists us with improving our hotel. As much as we are disappointed to see the three star review, we understand your rating with the renovations that are going at the hotel.... More 

Berkley, Michigan
Contributor
20 reviews 20 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel has seen better days. Not quite shabby, not quite perky, this hotel needs a facelift. Rooms are decent size. Bathrooms small. Neither bothered me. Toilet had to be flushed 2-3 times even to get paper down. It happened to be chilly on this trip (temps in the 30s) and the heat in my room never got above 62.... More 

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Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Therese815, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback as it will assists us with improving our hotel. I am disappointed to read your comments on your stay with us, although I can completely understand your frustration with us on the items you mentioned.... More 

Federal Way, Washington
Top Contributor
152 reviews 152 reviews
44 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here for 5 nights while on business. It was in a good location for what I needed. They were doing a remodel of the lobby area as it is an older hotel. The room was nice but the bathroom was very small. The rooms have two doors one on the inside and the others lead out to an atrium... More 

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Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello chefjeff60, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback as it assists us with improving our hotel. We are happy to know our hotel fit your needs and the room was nice. I can understand your comment regarding the bathrooms being smaller as our... More 

Monterrey, Mexico
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

It was a very enjoyable stay, the service was great, the staff was very helpful and friendly. The rooms are fine, just the bathroom is kind of small. Also, I think that the restaurant lacks of alternatives for vegetarians but besides that, I really liked staying there.

Was this review helpful? Yes 1
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Marce_zatarain, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback as it assists us with improving our hotel. We are happy to read that you enjoyed your stay with us. I am excited to read about the staff being great with their helpfulness and friendliness.... More 

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited this property on business and I was surprised! It doesn't feel like a typical Doubletree with the authentic Spanish style architecture. The property could use a little face lift but generally everything was enjoyable. The lobby was undergoing reno but the staff did everything they could to #makeitright! Thanks for an enjoyable visit.

Was this review helpful? Yes 1
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello prnewman, Thank you for taking the time to write a review on our hotel through TripAdvisor after your recent stay with us. We greatly appreciate your feedback. As someone who travels frequently such as yourself, we are always happy to read reviews as you have seen quite a bit of the good and the bad. We are happy that... More 

Alvin, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I have stayed at many hotels in downtown San Antonio. This hotel is on the outskirts of town but is very comparable to the ones downtown. The staff went above and beyond to make me comfortable. I would give this hotel 5 stars for sure I will be staying here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Jennifer C, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback as it assists us with improving. We are so happy to read that you enjoyed your stay with us and that you felt our staff went above and beyond to make your stay comfortable.... More 

Dallas, Texas
Top Contributor
125 reviews 125 reviews
33 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here on a business trip and I had higher expectations of the name brand "DoubleTree". The best part of this hotel is the friendly, helpful front desk staff. The hotel is under renovation/construction but you don't get any price break for this. Unlike every other supposedly budget hotel in the area they don't provide basic amenities for free... More 

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Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello cherlyn_burton, Thank you for taking the time to write a review on TripAdvisor after your stay with us in January. We greatly appreciate your detailed feedback on your experience. I am happy to read about our friendly, helpful front desk staff. Thank you for pointing them out as they will appreciate your kindness. I am disappointed, however, to read... More 

Cary, North Carolina, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Older hotel is currently in remodeling mode. Staff are extremely helpful and great location. If you need a place that is convenient and a relatively good deal, then stay at this hotel. If you want premium bathrooms and lotions/hair products/soaps--then seek somewhere else.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Trish M, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. I am happy to read about your comments on our staff and location. The team will appreciate you pointing out how well they delivered service to improve your experience. I am sorry that your... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

It is simply awesome to describe how friendly and efficient is the staff of this hotel. I honestly was blown away that the recepcionist took her time out of her busy schedule to inform me of all the amedities offered at the hotel.Mind you that the hotel is under renovation and still they took their time to make me feel... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello 103alejandrom, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. Thank you so much for your kind words on the team and in particular the front desk agent. The team will be excited to read your review and we are fortunate to have such wonderful... More 

San Antonio, Texas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Doubletree by San Antonio airport is a nice hotel. Walking around the location you can tell it's an older hotel; however, it has been beautifully maintained. The rooms are nice and the beds are very comfortable. They also have an airport shuttle that begins running at 4am which is good if you have really early flight like me. And... More 

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello M_Tucker28, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. We are happy to read that you enjoyed your stay and felt our service was phenomenal. The team will really appreciate your great comments on them and the property. I am sorry that you missed... More 

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Additional Information about DoubleTree Hotel San Antonio Airport

Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Hotel San Antonio Airport 3.5*
Number of rooms: 291
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree
Hotel Style:
#7 Green Hotel in San Antonio
#102 Business Hotel in San Antonio

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