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All 353 San Antonio hotels

DoubleTree Hotel San Antonio Airport

3.5 of 5 Hotel   |   37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
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Ranked #134 of 353 Hotels in San Antonio
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Patrick T Columbus, United States
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503 reviews from our community

Traveler rating
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141
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

They were very good...a little impersonal at the front desk, but they were efficient. The rooms are a little dated but they are very nice and clean. The staff really try to do everything they can to make your stay enjoyable. I had a little delay in checking in, but it was a clerical error on the part of the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Patrick T, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. We are happy to read that you enjoyed your stay overall even with a few minor issues that arose. I am sorry you felt our front desk staff seemed impersonal, but please know we... More

conroe, United States
1 review
2 of 5 stars Reviewed 1 week ago

we stayed at this hotel was awakened by noise call the front desk to ask for help and was told they would send security 30 minutes later and now 2 children awake we call again same thing but nothing happens we dealt with the noise from 1130 till after 3 am and then when we were going to check out... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Stacy M, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. I am disappointed to read that of the issues you experienced with us regarding the noise and then the incorrect billing. I would welcome an opportunity to speak with you about this at your... More

Mexico City, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

It is the best located Hotel in San Antonio. Near everything! All the personal are very efficient! At the front desk Robert, Crystal, Sierra. And Nathan, as personal assistance Invited to return!! The Cookis are grate!!!

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Dulce F, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. We are so happy to see you enjoyed your stay with us. We are so fortunate to have Robert, Crystal, Sierra and Nathan as a part of our team and we are thrilled to... More

Mexico City, Mexico
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel has a great location if you are going shopping, they have shuttle van to take you around, if Nathan is the driver you get also tips of where to eat or dine. We had a very pleasent stay. We are going back soon.

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello 123carlos2014, Thank you for taking the time to write a review on TripAdvisor after your recent stay. We greatly appreciate your feedback. We are so happy to see you enjoyed your stay with us and thank you for complimenting Nathan. He is a great team member and we are fortunate to have him on our team. If you can... More

Laredo, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Too much noise outside of the room while on a detail to stay in San Antonio,Tx. I had to wake up super early the next morning and did't get much sleep. My job is very dangerous and I can't afford to fall asleep on the job because I was escorting prisoners on a commercial flight. Maybe because it still was... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Roberto R, Thank you for taking the time to write a review on TripAdvisor after your recent stay. We greatly appreciate your feedback. I am disappointed to learn about the noise issues you had while staying with us and I am sorry that was your experience. Please be assured we will follow up with our security personnel and ensure... More

San Francisco, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Warm gooey cookie when I first walked in: awesome and delicious. Friendly and helpful front desk staff. The negative: food in hotel cafe mediocre. Breakfast staff repeatedly forgot to seat me with a menu, and I think it's b/c they would prefer I go for the mediocre buffet for a higher price. Would I return? Possibly.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Taylor F, Thank you for taking the time to write a review on TripAdvisor after your recent stay. We greatly appreciate your feedback. We are so glad to see you enjoyed your stay with the exception of the issues you encountered with the breakfast food. I am sorry you had such an experience, but please be assured we will... More

Ludowici, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very impressed with front desk staff, especially Sierra. She was extremely professional, dedicated and the exact type of person I would want representing my company. She took care of all my needs and provided a memorable hotel experience. In addition to Sierra, I was equally impressed with the shuttle bus driver Nathan. He drove me to lunch every afternoon and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Jason G, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback. We are so happy you enjoyed our stay with us and thank you for pointing out Sierra and Nathan. We are fortunate to have them working with us and we'll be sure to pass on... More

Tulsa, OK
Reviewer
4 reviews 4 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is close to many shopping areas, and restaurants. We stay here when we come to watch my son play college football. Downtown is only 10 minutes away, and this property has free parking unlike many downtown hotels. We will stay here again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Travel4U2C, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback. We thank you for your very nice review on our hotel and we appreciate your nice comments. We've always been fortunate with our location being so close to many things and I am happy to know... More

Los Angeles, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

A very nice hotel located near airport. Easy access to freeways and centrally located. Friendly and helpful staff. Clean comfortable room. Nice Gym. Parking seems to be an issue at times... especially if you come back late at night. Had to drive around for looking for a parking space, no big deal.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Servando G, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback. Overall it looks as though you enjoyed your stay with us and I am sorry that you had issues with finding parking at our hotel. I am hoping to learn what we could have done... More

Round Rock TX, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

A great stay with top notch service and hospitality. Can't say enough about how pleased we were with this stay. Used the pool and hot tub. Staff super friendly and accommodating. When we dined out the Front Desk provided a number of great local options and even offered a ride to get there if we needed it. Again Thanks much.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Patrick C, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. We are so happy you enjoyed your stay with us and the team will be excited to read your comments on them. We truly are fortunate to have such a great team who works... More

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Additional Information about DoubleTree Hotel San Antonio Airport

Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Hotel San Antonio Airport 3.5*
Number of rooms: 291
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree

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