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All 353 San Antonio hotels

DoubleTree Hotel San Antonio Airport

3.5 of 5 Hotel   |   37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
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Ranked #134 of 353 Hotels in San Antonio
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 3 days ago
Kevin P Miami, United States
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539 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The room was clean and the courtyard view was quiet and pleasant. There was a small issue with the air and maintenance addressed it promptly. The cookies upon arrival were delicious. The only concern is the 4 hour disparity between check-in and check-out

Review collected in partnership with DoubleTree by Hilton

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El Paso, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Overall, the hotel is a great place to stay. My only complaints would be that the toilet had a difficult time flushing and the A/C did not work properly as it was very hot during the night which made it difficult to sleep.

Review collected in partnership with DoubleTree by Hilton

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Lasagnejoe
Contributor
18 reviews 18 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was there for a conference last week. The room was comfortable but the staff were great. Fron desk personnel were helpful, friendly and attentive. The shuttle to nearby shops and businesses was appreciated as well. Woud consider this hotel for non-business travel as well.

Review collected in partnership with DoubleTree by Hilton

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Detroit
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a brief business trip to San Antonio. Location was convenient from airport and close to the places we needed to visit. The cookies were good, as they always are at Double Tree. The room was clean and up to date. The shower was way too low - I'm not a tall guy and it was awkward for... More

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Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello DHWDetroit, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback. We are happy that you chose to stay with us and for the most part had a good stay. I am disappointed that you had a few issues with our hotel regarding bill being put... More

San Antonio TX, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel in a convenient location in central San Antonio. The room was very clean and quiet. My room faced the courtyard which was an extra treat. Had a minor problem with air conditioning which was fixed within minutes after I reported it. Staff was very helpful and friendly.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Vicki S, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback and choosing to stay with us. We are happy to read that you enjoyed your stay and especially the courtyard view room. I am sorry that you had a minor issue with the heater,... More

Baltimore, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Service was excellent, im not a very needy person to begin with but the hotel had everything I required for my business stay. This included free shuttle service to nearby locations and the airport, helpful hotel staff (Amanda), and a very nice Bar with good food

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Christopher H, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback and choosing to stay with us. We are so glad to read that you enjoyed your stay and felt our service was excellent. Our team will truly enjoy reading that comment. Also, thank you... More

Edinburg, Texas
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Rooms are clean. The beds are comfortable enough. Terrible & expensive breakfast buffet with cold and hard French toast. The potatoes tasted like they were reheated, and my soda was flat. At the cost of $32.00 for two people I expected much better. When a continental breakfast at a LaQuinta or other chain hotels taste better than your breakfast, its... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello ahuerta1979, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback and choosing to stay with us. Overall it looks like you enjoyed your stay with the exception of the breakfast experience. I am sorry our delivery of the food quality and service was not up... More

Washington, DC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I spent two nights at this hotel on a business trip. The room and facilities were clean and the decor was good. While I didn't use it, the outdoor pool in the center of the hotel was large and inviting. Of special note was the staff. They were very cheerful and helpful throughout.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Vincent B, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback and choosing to stay with us. We are excited to read your wonderful review on our hotel and where you felt the team was cheerful and helpful throughout your stay. They will certainly enjoy... More

Denton, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel is clean and the room are nice. The restaurant leaves a lot to be desire, service is very poor, only 7 people in the restaurant and the meal took forever and was not right. The menu selection is very poor as well. the breakfast buffet is OK, eggs taste like powered eggs.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Terry D, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We greatly appreciate your feedback and choosing to stay with us. We are happy to read that you felt our rooms were nice and clean. Thank you for noticing the efforts of our housekeeping staff. I am disappointed to... More

Lehigh Acres, FL, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The staff are always welcoming and have warm cookie in hand. The room was spacious with a comfortable king bed. The restaurant had a great breakfast buffet with excellent staff. We have stayed at Doubletree San Antonio and like their proximity to the airport and roads to anywhere in the city and surrounding area. There many restaurants close by along... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Marshall L, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We do so appreciate your feedback as it assists us with improving our hotel. We are happy to read your comments on our staff and hotel. They will truly enjoy reading those where they are welcoming and the restaurant... More

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Additional Information about DoubleTree Hotel San Antonio Airport

Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Hotel San Antonio Airport 3.5*
Number of rooms: 291
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree

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