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All 352 San Antonio hotels

DoubleTree Hotel San Antonio Airport

3.5 of 5 Hotel   |   37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
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Ranked #138 of 352 hotels in San Antonio
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A recent review
4 of 5 stars reviewed yesterday
John C
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489 people have reviewed this hotel

Traveler rating
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    128
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134
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
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English first
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Well maintained older hotel with plenty of old world Mexican charm! The food was excellent as was the staff and service at the hotel. Will stay there again if my travels take me there. Not to far away to visit the famous sites such as The Alamo and the San Antonio Riverwalk.

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Clawson
1 review
5 of 5 stars Reviewed yesterday NEW

Very nice hotel. Awesome cookie at check in!!!! Staff was professional and kind. Enjoyed my stay. Thank you very much. I wish that the review did not have to have 200 characters at a minimum. I liked the hotel, however, would like to submit.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Corpus Christi, Texas
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel had to rekey our room twice. Courtyard door lock did not work properly. Our room was not cleaned after our first night of stay (probably because the maid's key didn't work). The bathroom tub did not drain. Now this only occurred in one room, the second room we rented was good. We were asked to leave the courtyard... More

Review collected in partnership with DoubleTree by Hilton

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Pittsburgh, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Very nice hotel with beautiful amenities. My only negative is that they didn't have coffee in the lobby, I had to purchase it from the restaurant. They did have coffee in the room but it's just not the same.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Kristi K, Thank you for taking the time to write a review after your recent stay with us. We greatly appreciate your feedback. We are happy you had a great experience at our hotel and our team will enjoy reading your survey. I am sorry that we did not have the lobby coffee you desired and we will be... More

Harker Heights, Texas
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is an old property (Originally being the La Mansion Del Norte back in the 70's) - some upgrades have been installed, but it is quite dated. If you like the influence of Mexican hacienda type architecture, it is fine - the open central courtyard is very nice - with a nice pool. Rooms facing the courtyard provide a... More

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Donktex, Thank you for taking the time to write a review after your recent stay with us. We greatly appreciate your feedback. We appreciate your detail experience with us and thank you for describing our hotel with accurate history. I am sorry you felt your experience was average and we certainly work to make experiences better. This will be... More

San Antonio, United States
1 review
3 of 5 stars Reviewed 1 week ago

My room was adequate, but not what I expect from an up-scale hotel chain. Not especially clean or newly updated. I got a handicapped room. I didn't ask for one, but it had not counter space in the bathroom for shaving or grooming stuff. On the way out at 07:00 I asked where the coffee maching was and was told... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Robert H, Thank you for taking the time to write a review after your recent stay with us. We greatly appreciate your feedback. Reading your review is disappointing to us as we are sorry you felt your experience was only average. I realize the room was not ideal and please know our intention was not to make your experience... More

Corona del Mar, California, United States
1 review
3 of 5 stars Reviewed 1 week ago

I would like to commend Nathan who is one of the shuttle drivers. His customer service goes beyond doing what is expected of his job. He is extremely friendly and is a breath of fresh air for us business travelers. He makes his passengers feel comfortable and worry-free. When you step off his shuttle you leave feeling happy and with... More

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Angela L, Thank you for taking the time to write a review after your recent stay with us. We greatly appreciate your feedback. We are so happy to see your interaction with Nathan was so wonderful. We are fortunate to have him working with us and we'll be sure to let him know of his wonderful service he delivered... More

Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Nathan was an awesome driver. He was friendly and really took interest in what you had to say. The overall hotel experience was really good. (The hotel manager even had to be the shuttle driver.) Housekeeping attended to whatever was needed in a timely manner.

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Kema H, Thank you for taking the time to write a review after your recent stay with us. We greatly appreciate your feedback. We are so happy you had a great experience at our hotel and we'll be sure to thank Nathan for a job well done delivering wonderful service to you. All our team members will enjoy reading... More

Florida
Top Contributor
111 reviews 111 reviews
18 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 1 week ago

This older hotel will be good or just adequate depending on what room you get. Our king-bed room was fine. I did miss the fridge and microwave at other Hilton brand properties. Other than that the a/c worked perfectly on a hot day; as did everything else in the room. You can see a bit of wear but it's not... More

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello AdvicePro, Thank you for taking the time to write a review after your recent stay with us. We greatly appreciate your feedback. After reading your comments, it looked as though you enjoyed your stay overall. I would be very interested to find out what we could have done to have you give us a 4 or 5 star review.... More

Edinburg
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago

This property is great when you are traveling on business- close to most business needs and very comfortable bed. I do not recommend for family travel- the elevator can be a long way from the room, the beds in the 2Q rooms aren't very big, and there is no free breakfast option. The property location is great in terms of... More

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Jose B, Thank you for taking the time to write a TripAdvisor review after your recent stay with us. We do appreciate your feedback. We are disappointed on your mixed review of our hotel, but can understand your frustration as our hotel is a busier, larger facility. We are sorry that your experience wasn't that what you expected, but... More

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Additional Information about DoubleTree Hotel San Antonio Airport

Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Hotel San Antonio Airport 3.5*
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Also Known As:
Doubletree San Antonio
San Antonio Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Green Hotel in San Antonio #138 Top resorts Hotel in San Antonio #138 Luxury Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall, our hotel offers close proximity to the downtown area and many major attractions and business centers. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities. From flat-screen televisions to signature bedding, the guestrooms were designed with your comfort in mind. Beyond the guest accommodations, the DoubleTree features fantastic facility amenities including a picturesque courtyard with a pool and the onsite restaurant, Cascabel. ... more   less 
Number of rooms
291

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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