We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 352 San Antonio hotels

DoubleTree Hotel San Antonio Airport

3.5 of 5 Hotel   |   37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Hotel deals
Hotel website
Hotel amenities
Special Offer
2X Points Package
Save Saved
You added DoubleTree Hotel San Antonio Airport to your Saves list
DoubleTree Hotel San Antonio Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
57%
Ranked #136 of 352 hotels in San Antonio
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed 2 days ago
Jerry B Amarillo, Texas, United States
  • Overview
  • Reviews (478)
  • Photos (94)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (55)
  • Location
  • More
Write a Review

478 people have reviewed this hotel

Traveler rating
    135
    129
    122
    58
    34
See reviews for
131
64
38
187
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Amarillo, Texas, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Nathan was an outstanding shuttle driver. He was eager to take our bags and very friendly to talk to. He took us to the airport and picked us after our trip. He was so eager that he offered to get us a water and brought us back several cookies and a water for my husband and me. He then proceeded... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 3 days ago NEW

This was not a good hotel experience despite the friendly staff. I requested a refrig/microwave prior to arriving due to an extended stay. I was not informed that these were assigned to specific rooms. Then I was promised one for three days after arriving, I am still waiting. Locked staircase egress...dangerous. Room temperature too cold or too warm.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello brequet, Thank you for taking the time to write a review on TripAdvisor. We greatly appreciate your feedback. I am sorry your experience with us was not as great as you would expect due to our lack of urgency with your request for a microwave and refrigerator. I am sorry that was your experience with us. If there was... More

Friendswood, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Our room was a long, I mean LONG walk from the nearest elevator. I don't mind walking, but combined with carrying armfuls of luggage and personal belongings and taking into consideration the very hot corridors, it was unpleasant and tiring.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Kemberly K, Thank you for taking the time to write a review on TripAdvisor. We greatly appreciate your feedback. I am disappointed to read your comments on the long walk and warm hallways. I am sorry your experience with us involved that and that our team did not offer assistance to you. This is obviously something we need to... More

Oakdale, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Staff at the Double Tree Airport hotel in San Antonio was excellent! Very nice, service with a smile. The hotel could use some general maintenance. Handles in the elevators were broken. Missing door nob on hallway door going out to the court yard, tub was slow to drain when running the shower.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello William L J, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate you feedback. We are happy to read how much you enjoyed our staff. They will appreciate reading your kind words about them. I am sorry that you experienced us working on the door handles and the... More

brownsville,tx, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

This Hotel should not be branded by Hilton. The restuarant staff was not friendly at all. The folks at the front desk were very attentative. Thats about it. The Hotel is very,very dated.the rugs are very, very, very, dirty.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Sumter, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stay was enjoyable. Hotel is in a good location especially if you don't have a car. Lots to do in the immediate area. Traffic is heavy at times but overall a great stay. Van Driver was most helpful and courteous.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Ernestine R, Thank you for taking the time to write a review on TripAdvisor. We greatly appreciate your feedback. We are happy to read your review on how much you enjoyed your stay with us during the conference you attended. Our van drivers will appreciate reading your comment on them and we'll be sure to thank them for a... More

Mc Gregor
1 review
3 of 5 stars Reviewed 1 week ago

This is the second time I have been at this hotel. As a Hilton Honors member, I was hoping that the hotel would strive to honor the items on my profile but they don't seem to note those preferences. This hotel is not friendly to persons that have mobility diabilities.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Tammy H, Thank you for taking the time to write a review on TripAdvisor. We greatly appreciate your feedback. I am disappointed to read about our lack of friendliness to persons with disabilities. I would certainly like to learn more about what was done and what we could have done to improve this issue that happened. At your convenience,... More

McAllen, United States
1 review
5 of 5 stars Reviewed 1 week ago

Staff was very friendly. Only reason why I gave an "average" rating for cleanliness was because carpet was dirty. My son was wearing white socks and they turned black from the carpet. Everything else was fairly clean. I also appreciated the late checkout the front staff was able to accommodate us with on our last day. I attended a continuing... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Julissa V, Thank you for taking the time to write a review on TripAdvisor. We greatly appreciate your feedback. We are so happy to read your review on how much you enjoyed your stay with your family. The team will appreciate reading your comments. We will also follow up with the room carpet issue and ask that you email... More

Austin, Texas
1 review
3 of 5 stars Reviewed 1 week ago

The inner courtyard with pool and hottub is gorgeous and relatively ritzy, but the lobby is dated, the elevators are ancient and my room was far from clean. The service was only average, with the very notable exception of Nathan, my shuttle driver, who was extremely professional and friendly. He made my stay!

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Mic P, Thank you for taking the time to write a review on TripAdvisor. We greatly appreciate your feedback. I am disappointed to learn that our service was average for you, with the exception of Nathan. We will be sure to thank him for salvaging your stay with us. I am sorry the rest of the stay was not... More

2 reviews
2 of 5 stars Reviewed 1 week ago

The hotel was packed, I was put in a room that the toilet wouldn't flush and there was mold in toilet. Not only that the room was handicap and the shower was really bad as well water was going everywhere when attempting to take a shower, also the dresser that the TV on was cracked on the bottom left hand... More

Was this review helpful? Yes
Kym M, General Manager at DoubleTree Hotel San Antonio Airport, responded to this review

Hello Derrick H, Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. Your feedback is valuable in assisting us to improve. I am disappointed to read your comments about our front desk staff showing a lack of service with regards to the safe as well as the room cleanliness. I am... More

Owners: What's your side of the story?
If you own or manage DoubleTree Hotel San Antonio Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to DoubleTree Hotel San Antonio Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about DoubleTree Hotel San Antonio Airport

Address: 37 NE Loop 410 (at McCullough), at McCullough, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree Hotel San Antonio Airport 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Tingo, Priceline, BookingOdigeoWL, Hotels.com and Venere so you can book your DoubleTree Hotel San Antonio Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree San Antonio
San Antonio Doubletree

94 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
View from room (2)
Viewed
Room/suite (18)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (3)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (37)
Viewed
Hotel & grounds (12)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (10)
Viewed
Dining (4)
Viewed
Pool/beach area (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in San Antonio with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#11 Green Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel San Antonio Airport. Located just minutes from San Antonio International Airport (SAT) on Interstate 410, across from the upscale North Star Shopping Mall, our hotel offers close proximity to the downtown area and many major attractions and business centers. Discover many things to do in San Antonio with our 24-hour shuttle service to the airport and nearby businesses. Enjoy spacious accommodations equipped with a range of thoughtful amenities. From flat-screen televisions to signature bedding, the guestrooms were designed with your comfort in mind. Beyond the guest accommodations, the DoubleTree features fantastic facility amenities including a picturesque courtyard with a pool and the onsite restaurant, Cascabel. ... more   less 
Number of rooms
291

Questions & Answers

Questions? Get answers from DoubleTree Hotel San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer