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Marriott Plaza San Antonio

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555 South Alamo Street, San Antonio, TX 78205
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Marriott Plaza San Antonio
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581 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Contributor
41 reviews 41 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed yesterday NEW

I would love to give the San Antonio Plaza a 4 or a 5 star review, but it's an erratic child with a lot of potential and some bad behavior. What's good: a very unique design with a courtyard, beautiful landscaping and a warm decor. The staff, as usual, were top Marriott quality. The concierge lounge is well-stocked and inviting.... More 

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Contributor
11 reviews 11 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Enjoyed the peacocks, pool, most staff were friendly and helpful. Pool was nice. Grounds kept up nicely. Our sink and tub in the room wouldn't drain. Also they really need to do something about the Mosquitos. They were really bad even inside the hotel.

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Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear RheaHead, Thank you so much for sharing your feedback on your recent stay. I sincerely apologize for any issues you experienced with your tub. If you could contact the hotel so we can gather further information to ensure this has been corrected. I apologize about the mosquito's as well. With the higher then normal precipitation levels in San Antonio.... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at this location for business and was extremely pleased. Very nice staff, rooms were nice and clean, plus within walking distance to a lot of San Antonio must-sees. The peacocks openly roaming the courtyard were an awesome bonus! Will being staying again.

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1 review
4 of 5 stars Reviewed 1 week ago

Just a couple of thoughts. Rooms are very well appointed, but cheesy wrapped plastic cups in the room. Please put glass cups back in the room. No ice machines on the floors. So I had to call the front desk to have ice sent up, which was always promptly done. Hallways very hot. Bed very comfortable. Nice balcony with a... More 

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Fort Worth, Texas, USA
Top Contributor
63 reviews 63 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel is ok, outside and location is good as well. Best part is the search for ice. ....each floor has a sign directing you to ice, having stayed there before I thought I remembered where machines were located. Nope....empty area, next floor same. When I went into members lounge was told they had taken all machines out....but had not changed... More 

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Rory P, Guest Relations Manager at Marriott Plaza San Antonio, responded to this review

Dear Daniel, Thank you for your comments. I am happy to hear that you enjoyed our location. We are within walking distance to many area attractions, and I hope you were able to experience some of what San Antonio has to offer. I do apologize for any inconveniences you experienced during your stay with us. The hotel now offers valet... More 

Midland, Texas
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is very nice and the staff exemplary! The resident peacocks are an added attraction. Was there for meetings and the meeting venues were great!! The rooms were nice and clean. Great experience!

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Connecticut
Top Contributor
133 reviews 133 reviews
36 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What's not to love about this Marriott. Great location near the River Walk for dining and shopping. Great property with a wonderful courtyard oasis with a very nice pool. They even have their own peacocks that roam around the courtyard. How fun is that! And of course a great front desk staff that are friendly and helpful. The Marriott Plaza... More 

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Ottawa, Canada
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There on business, Early check in, from the moment we arrived the staff was exceptional, valet smiling, front entrance greeter made you feel at home. Julian at morning brunch is an excellent server. Michael took care of my emails, scanned documents for me, a real time saver. Rooms are being updated, my only draw back mine did not have a... More 

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Top Contributor
112 reviews 112 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Gorgeous and unique property smack dab in the middle of Downtown San Antonio. The masculine lobby, with impeccable wood flooring, is welcoming and warm. Bar was beautiful, and bartender was super friendly. Rooms were immaculate and spacious.

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Knoxville, Tennessee
Contributor
18 reviews 18 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Checking out tomorrow. Been here two nights. Super comfy beds. Very good shower pressure. Clean, clean, clean. It's an older property but has lots of character. Grounds are lush and beautiful! Peacocks seem to enjoy showing off and they are a beautiful sight to see! They do squawk some during the night but it didn't bother me! I slept great... More 

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Dianniella S, Front Office Supervisor at Marriott Plaza San Antonio, responded to this review

Dear ALLVOLS, We appreciate you taking time to write such a wonderful review. We are glad you enjoyed our hospitality from our amazing staff and front desk. Everyone takes all opportunities to host every part of your stay from the minute you approach the property. "Rhedtt" the peacock can show off a bit, it's nice to know you slept well.... More 

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