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Marriott Plaza San Antonio

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555 South Alamo Street, San Antonio, TX 78205
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Marriott Plaza San Antonio
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633 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed at the Marriott Plaza for the week end of 1/30. The hotels location is very convenient for the River Walk, but also if you are driving in it is super easy to get to from I-37. The lobby is very nice and welcoming. There is a fantastic fire pit outside, which is the perfect place to enjoy a cocktail... More 

Helpful?
Thank Alwaystraveling78
Plano, Texas, USA
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here and the Grand Hyatt (you can read my other review for them). I found the Marriott Plaza to be an amazing gem in an area flooded with hotels. Each room had a balcony that overlooked either the city or the gardens. The gardens were nice, with a fountain and peacocks (I'll bet small children would love that!). The... More 

Helpful?
Thank TheKraaken
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear TheKraaken, I am so thrilled that you enjoyed your stay with us and sharing it on TripAdvisor. It is exciting to see that you know some history about our property and take advantage of the area. I will be sure to share your positive accolades with the entire team. We value each and every guest and your comments, we... More 

Washington, DC
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here with family for an event at La Villita. The hotel is very conveniently located for King William and the riverwalk area. The grounds are lovely and the lobby is attractive. My daughter loved seeing the peacock family and exploring the outdoor areas. We had brunch in the on site restaurant one morning and had a positive experience... More 

Helpful?
Thank DC_diva_10
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear MsKellye, We want to thank you for taking time to write a review on TripAdvisor, and are very glad you like our property. We see your daughter loved "Rhett" our most colorful peacock and the rest of his family, Scarlett the female and the newest addition, the son. I want to apologize for your experience at our pool. We... More 

Wooldridge, Missouri
Level Contributor
17 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Our room had a balcony overlooking the fire pit and a beautiful live oak tree. The room was clean, modern, and generally very comfortable. Good bar with knowledgeable bartender. Our only complaint was they charged us $170 extra for our dogs, for one night. Thought that was a bit much.

Helpful?
Thank KPick100
Abilene, Texas
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was lucky to book rooms for the TCU bowl game and the rooms here were the only ones I could find. The lobby was very nice and for a brief moment I thought it was going to be okay, but upon checking into our room you could see the lumps in our mattress. The room was clean but very... More 

Helpful?
Thank MsKellye
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear MsKellye, Thank you for taking the time to share your review. We strive to exceed all guest expectations and appreciate all the feedback we can get. We have sent your feedback to the appropriate team to note. We are happy to read that the service you encountered was wonderful. We want every guest to feel welcome. It is our... More 

Scotland, United Kingdom
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

We stayed for a couple of nights late December. This hotel is in a great location just a few minutes walk from the Riverwalk, across the road from Hemisphere Park, 5 mins walk to restaurants and bars in trendy Southtown, close to the King William historic district which is definitely worth a walk around if you have cooler weather. Can't... More 

Helpful?
1 Thank MumintheSun21
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear MumintheSun21, Thank you for sharing your feedback on TripAdvisor. You are absolutely correct about our location being close to the Riverwalk and Southtown. I want to sincerely apologize about the service you experienced. We have contacted the executive for food and beverage to assure this will not happen to anyone else. Thank you again for comment and while we... More 

El Paso, Texas
Level Contributor
499 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
5 of 5 stars Reviewed December 20, 2015 via mobile

The hotel is great. There is a nice protected plaza within the property with a pool and hot tub. Breakfast is $18 or free if you are gold or platinum. They had salmon and locks. Our room was spacious but a bit dated in the bathroom. The curtain rod was falling down. Also, there appear to be thin walls because... More 

Helpful?
1 Thank Hsphoser36
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Greetings Mr. Hsphoser, Thank you for your review on TripAdvisor and taking time to give us your feedback about our property. I apologize for the hot chocolate machine and curtain rod. It is our goal to maintain the best service possible. We have reported this to the proper departments and have since fixed the machine and curtain rod. We have... More 

Dripping Springs, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 19, 2015

This was our second stay at the Marriott Plaza San Antonio and we will be back again - it feels like home. The room was spacious, comfortable and clean. The balcony overlooking the garden was a special treat. The garden is an oasis in the city, providing peace and quiet away from the hustle and bustle of the River Walk.... More 

Helpful?
1 Thank DSTechie
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear DSTechie, Thank you for such a wonderful review. We are so glad that you feel at home with us and it is our goal to provide exceptional service. I like that we are in the middle of a quiet and historical area, as well as close enough to the main events. We hope to see you soon. Always at... More 

Brownsville, Texas
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 19, 2015 via mobile

The wife and I drove down to San Antonio on Wednesday for her work dealer meeting. She checked in at Marriott Plaza for a 2 day stay.($119 a night) Check-in was very smooth and she was charged $70 for parking. ($25 a night and a $20 fee for incidental which is refunded) They do have valet which is $30. Parking... More 

Helpful?
1 Thank Shadowstang
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Dear Shadowstang, We are so thrilled that you and your wife enjoyed your time with us. Our property is on 6.5 acres and right in the middle for enjoyment of the River walk and South town. Thank you for your recommendations and we hope you two can visit us again soon. Always at your service, More 

Bengaluru (Bangalore), India
Level Contributor
145 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed December 14, 2015

I was at San Antonio for an annual December meeting and wanted a hotel close to the Henry B Gonzales convention centre, of course the convention centre is sorrounded by several hotels. This one is about 7 -10 minutes of easy walk from the centre. I reached late afternoon . San Antonio is a nice convenient city in the US.... More 

Helpful?
1 Thank govindbabu
Dianniella S, Assistant Front Office Manager at Marriott Plaza San Antonio, responded to this review

Good afternoon Mr. govindbabu, I want to thank you for taking the time to give us your feedback. We do sit on 6.5 acres, and our peacocks (Rhett and Scarlett) have been part of our property since the 1970's. Thank you again for staying with us and it was our pleasure to be of service to you. Always at your... More 

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