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All 352 San Antonio hotels

Marriott Plaza San Antonio

3.5 of 5 Hotel   |   555 South Alamo Street, San Antonio, TX 78205
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78%
Ranked #46 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
planotexas1
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501 people have reviewed this hotel

Traveler rating
    208
    179
    54
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
Top Contributor
108 reviews 108 reviews
31 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location 2min walk from the river-walk Friendly service Great rooms Nice pool but floor is very slippery , must do something about it !!! Open till 11pm which is great after long day Random peacock roaming around the garden Self Parking $25 and valet $35, go to the self

Was this review helpful? Yes
Detroit, Michigan
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We traveled to San Antonio for our son's graduation from USAF. Our family members totaled 34, so we decided to rent the Historic Victoria House for our celebration. The service was exceptional, the food was delicious, the price was reasonable, and the environment was picture perfect for memories! We had privacy and intimacy that we could not have had at... More

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Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Bartagrl, Thank you so much for sharing your experience that you and your family had at our hotel. I am delighted that you had a fantastic experience and we are honored to be able to be a host of such a special event. I will be sure to share your accolades to our team and our Chef and his... More

texas
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed at the place probably 20+ times over the many years as we would drive to SAT from our West Texas town. We have seen it deteriorate during the early 2000's and now the staff is making every effort to update/upgrade the business. It remains a very favorite of ours and it is heartening to see such great... More

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Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Texmd, First and foremost, thank you so much for being such a loyal guest. It is wonderful to read that you have stayed with us over 20 times. I am truly grateful for your loyalty and honored to be a small part with the hotel being in memories through out the years. I am so pleased you love all... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

The TV system is horrible. Old fashion system. U cannot rent movies. Takes forever to change channels. No good premium channels. And to make it worse it loses signal at times. Love this place but until they update TVs I am staying elsewhere:(

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Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Joyce, Thank you for taking the time to share your feedback. I was so saddened to read about the trouble with your TV. I sincerely apologize for any inconvenience and frustration with this. I will pass along the suggestion regarding the Pay-Per-View movies and the channel issue. I thank you for sharing so that we can communicate this. I... More

Houston, Texas
Top Contributor
91 reviews 91 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We had a short two night stay at this hotel. My husband and I stayed in a king bedded room and my son and daughter in a two double bedded room. This is a nice hotel. The lobby area is not too large but has iced water and another flavoured water and also serves free coffee in the mornings. The... More

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Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Valued Guest, I am so thrilled that overall you enjoyed your stay. It sounds like you were able to really enjoy San Antonio and all the wonderful attractions and food of the city. I want to apologize for the long wait time you experienced with us during your breakfast. When traveling, I know every moment is precious, and I... More

Alajuela, Costa Rica
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Fist, I want to express my gratitude to the staff of this hotel for the amenity they gave me for my birthday! Thank you very much!...I loved my staying at this hotel, it is a very nice building, the rooms are comfortable, clean, big enough, nice view and I particularly liked its location, near the Riverwalk and just a few... More

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Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear ommp, First off, HAPPY BIRTHDAY MONTH!! I was delighted to read your review. Thank you for sharing your special day at our hotel. It is an honor to be of service to you. I am thrilled you loved your birthday treat. I hope you had an amazing day! Thank you so much for your accolades for the team. I... More

Doha, Qatar
Contributor
13 reviews 13 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here with my family for five nights in August. This is a nice hotel. My young daughters loved the peacocks that roam the grounds. The front desk will even give out food to feed them. The rooms are clean and the service is wonderful. The pool is nice, not huge but large enough for all of the guests.... More

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Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear SurferDavid, Thank you for sharing your experience. I am so happy that your family enjoyed their visit to San Antonio and their stay with our hotel. One thing that makes this hotel so memorable is our peacocks and loved your description. I know they are so spoiled by our wonderful guests and love all the attention and pictures. I... More

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

This is a nice hotel located right across the Hemisfair Plaza. It's close to the Riverwalk and a very cool part of town called Southtown. The hotel has peacocks that roam the courtyard which is very nice and gives this hotel a charming touch. We spent most of our time at the Pool and Jennifer gave us wonderful service. I... More

Was this review helpful? Yes 1
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Amanda K., Thank you for taking the time to share your review on your recent stay. I sincerely apologize for your arrival experience and am very surprised. This is not the norm and I will be sure that we address your concerns. I am very sorry if you experienced anything less then warm and welcoming service. I do hope... More

Edinburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We've traveled around the world & the staff at Marriott Plaza San Antonio may be the nicest we have ever encountered! From the valets, to the front desk, to the food serving staff, to the bar maids & Sue Perkins engineering team, everyone was FABULOUS for us! Great lobby refreshments, location & great pool/outdoor lounging area, as well! Highly recommend-

Was this review helpful? Yes 1
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Kerri R., Thank you so much for sharing your experience and for your wonderful accolades to our team. I am thrilled that you had a wonderful stay and that each person you encountered went above and beyond. That is what we strive to do and we want each guest to feel special and have the most memorable experience while... More

columbia
Top Contributor
64 reviews 64 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a business trip and the hotel was nice and quite. The feel of the hotel was much older than i think it was. Room was large and clean but slightly dated. Staff was friendly and helpful. It ws centrally located and great for downtown exploration.

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Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Smervin, Thank you for taking the time to share your review on your recent business trip. I appreciate your feedback as it greatly helps us continue to improve on our guest’s experience. I will be sure to pass along your comments. I am also very happy to ready that overall your enjoyed your stay and that our staff and... More

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Additional Information about Marriott Plaza San Antonio

Address: 555 South Alamo Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Plaza San Antonio 3.5*
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#25 Family Hotel in San Antonio #40 Romantic Hotel in San Antonio #41 Business Hotel in San Antonio
Hotel Class
Number of rooms
252

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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