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Marriott Plaza San Antonio

3.5 of 5 555 South Alamo Street, San Antonio, TX 78205
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Certificate of Excellence 2014
Marriott Plaza San Antonio
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Marriott Plaza San Antonio
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510 reviews from our community

Traveler rating
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    53
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Little River, South Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This Marriott property is in the heart of the city, not just the Riverwalk. The courtyard is beautiful with historic buildings, pool, hot tub, fire pit and gorgeous peacocks. It's hard to believe you are in the city. The staff is the best I have experienced. We received bottles of water when we entered tired and hot, great restaurant tips... More

Was this review helpful? Yes 1
Mukwonago, WI
Top Contributor
187 reviews 187 reviews
19 hotel reviews
111 helpful votes 111 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were in San Antonio for a convention, the Marriott Plaza was very convenient for walking to the Convention Center and to lots of good restaurants. The room was comfortable, although we were near the elevator and I was bothered by the noise. (We turned the sound machine on from our phone.) The pool was nice, the restaurant was good,... More

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New York
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My friend had a contract for a block of rooms for his wedding... unfortunately two months before the wedding the hotel decided to void his contract because they 'forgot' there was a more lucrative convention in town. Initially was redirected to The Residence Inn Market District, which was neither close or a comparable hotel, but was charged same price. Later... More

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Dallas, Texas
Top Contributor
55 reviews 55 reviews
54 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I was here after a very long day of travel for work. I was so excited to put my head down on a signature Marriott bed and pass out. Unfortunately, the fates had other things in mind. I went to my room and it was ok. The bed was a bit lacking in terms of a Marriott, but doable. I... More

Was this review helpful? Yes 2
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear ittessot, I was so disappointed in reading your review of your recent stay. As you can see from other reviews this is not the norm for this hotel and I am very concerned you had this experience. It is our goal to ensure each of our guests has a wonderful stay and we do whatever we can to not... More

Leander, Texas
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were pleasantly surprised at this tidy hotel near the river walk. Quiet and attentive staff. Room was very clean and had all the amenities. Breakfast was pricey so plan on eating elsewhere. Lots to chose from on river walk a short walk away. Self park is handy.

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Raleigh, North Carolina
Top Contributor
180 reviews 180 reviews
39 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great first impressions warm, welcoming and continued throughout our stay. Valet parking attendant greeted us with a cheerful welcome; told us a little about the hotel and area and restaurants within walking distance. Lobby was beautiful and inviting; complimentary apples and fusion waters. Front Desk staff greeted us with "welcome, we've been expecting you"; very professional "polished" staff. Any time... More

Was this review helpful? Yes 1
Dallas
Contributor
15 reviews 15 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel beats the Marriott Riverwalk. It has the bedside outlets and bathroom vanity at a normal height. Most noticeably, they do not use the horrible scent machines. The hotel is clean and they don't need to try and hide odors. The kids also loved the peacock.

Was this review helpful? Yes 2
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Jane, Thank you for sharing your experience and I am delighted that you loved the hotel. I will be sure to share your comments with our entire team. We strive to not only meet but exceed our guests expectations. I am so happy to hear your kids loved the peacocks too. They love all the attention they can get... More

Pearsall, Texas
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I've driven by this place a hundred times and it looks nice on the outside but it's the inside that really sells the place. There is a nice bar, restaurant, gift shop, pool and garden area with peacocks roaming around. The rooms are clean and comfortable and the staff is extremely friendly and helpful. The breakfast buffet was really good... More

Was this review helpful? Yes 1
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Kevin L., I am thrilled that you came in to stay with us. The hotel has been completely renovated and I agree, it really sets a wonderful ambiance, while still keeping that San Antonio feel. It has beautiful grounds that is rare to have downtown. The peacocks are always great to see and have been a tradition of this... More

Westfield, New Jersey
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 14, 2014

I searched Trip Advisor for hotels near the Alamo. It's not easy to judge distances, and "near the Riverwalk" is not necessarily "near the Alamo." As it turns out, this hotel is neither near the Riverwalk nor near the Alamo, at least relative to other large hotels in the city. Having said that, though, it is within walking distance of... More

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Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear Mary C., Thank you for taking the time to share your experience. I am pleased that you had a great time. I am delighted to hear the the service you encountered during your stay was excellent. Our goal is to try to always exceed our guests expectations. Thank you again for choosing to stay with us and it was... More

Pensacola, Florida
1 review
4 of 5 stars Reviewed September 10, 2014

We booked the hotel by bidding on Priceline for a River Walk hotel. While not on the River Walk, the hotel was just a short five minute walk to one of the access points. The front desk personnel were welcoming and helpful, and were able to meet our request for a quiet room away from the general traffic flow. We... More

Was this review helpful? Yes
Maria M, General Manager at Marriott Plaza San Antonio, responded to this review

Dear eenusa, I am thrilled that you enjoyed your stay with us and could not be happier that you would return during your next trip to San Antonio. It is truly our pleasure to be able to serve you and I know our team is committed to making each guests stay memorable. I am glad you enjoyed the location. We... More

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Additional Information about Marriott Plaza San Antonio

Address: 555 South Alamo Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Plaza San Antonio 3.5*
Number of rooms: 252
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott

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