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Marriott Plaza San Antonio

3.5 of 5 555 South Alamo Street, San Antonio, TX 78205
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Certificate of Excellence 2014
Marriott Plaza San Antonio
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Marriott Plaza San Antonio
Marriott Plaza San Antonio
Marriott Plaza San Antonio
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543 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
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Senior Contributor
28 reviews 28 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars NEW

I stayed here for three nights and was a bit disappointed with this Marriott property. The ceiling around the air conditioning vent was water damaged and moldy. The first floor rooms have a "dungeon-y" feel to them as they are quite dark despite the garden view balcony doors. One of the lights in my bathroom was burnt out after the... More 

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Chicago, United States
20 reviews 20 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel is very comfortable and welcoming! I attended a conference here and we were not piled on top of one another - - more than enough space. The conference center well laid out and easy to navigate. The staff LaToya(front Desk), Mary, Ignacio & Norma(wait staff), Virginia(housekeeping) were key to my comfort and feeling welcomed. The room was spacious,... More 

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Corpus Christi, TX
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The Check In- I arrived very early (12pm) at the Plaza property fully not expecting a room to be ready. Note, Check In time at this hotel is 4pm. At the front desk for early check in, we presented our State Tax Exemption forms. I paid for my room and parking at that time in cash. My luggage we tagged... More 

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Rory P, General Manager at Marriott Plaza San Antonio, responded to this review

Dear McStew, Thank you for taking the time to share your feedback on your recent stay. Thank you for returning and I am so very disappointed you had issues during your stay with check in and the billing issues. The conference in town is one of the largest we have every year and the entire city does fill. We absolutely... More 

Wichita Falls, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I travel extensively and stay at many properties, and this hotel far exceeds any hotel I have stayed in. The staff is so welcoming and goes above and beyond to make this hotel experience a good one. The beds are very comfortable and the grounds are beautifully kept. The restaurant has excellent food, and are waiter was exceptional. At check... More 

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Wichita Falls, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

Literally EVERYTHING about my stay at the Marriott Plaza was impeccable. Checking in was a breeze, took less than 5 minutes. (I had made a reservation.) The only hiccup was when we got to our room-- the air wasn't working properly. But within 5 minutes of a call to the front desk, a maintenance person was there to make an... More 

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Big Lake, Texas
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here 3 times & will most likely stay again! : )) Hotel is gorgeous! Rooms are very nice! Staff was incredible! They had great cucumber melon water in the lobby! YUM! No complaints at all for this hotel! It was absolutely wonderful and just a short walk from the RiverWalk! : ))

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Amarillo, Texas, United States
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a meeting and the facilities were very nice. The staff was extremely helpful and friendly throughout our stay and were attentive to our needs. We were able to walk to the Riverwalk to enjoy the town (you will need a good pair of walking shoes). The room was clean and the bed was comfortable. The prices... More 

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Houston, Texas, United States
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My daughters and i stayed here for only one night. We really only slept there so i cannot review the pool area but was told by the desk clerk that they offer smores by the pool and there are real peacocks roaming the area. Our room was beautiful, quiet and comfortable. it had a balcony with a really nice city... More 

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Miami, FL
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 24, 2015

We stayed at the Marriott Plaza for a getaway over a long weekend. The grounds were pretty, and the room was nice (standard Marriott quality). They have a restaurant and bar (we didn’t try them though) and a nice pool area. My only complaint about the building/grounds are the slow ancient elevators…not a huge deal though. The concierge lounge for... More 

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Dallas, Texas
Top Contributor
60 reviews 60 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 8, 2015

The location is excellent for riverwalk, just about 2-3 blocks to access to stairs to riverwalk. Parking is easy in the lot right next door, just a few steps from lobby entrance. We were there during Christmas and staff was absolutely wonderful from check in to breakfast the next morning. We had drinks at the bar area then went out... More 

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Additional Information about Marriott Plaza San Antonio

Address: 555 South Alamo Street, San Antonio, TX 78205
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Plaza San Antonio 3.5*
Number of rooms: 252
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Also Known As:
Marriott Plaza San Antonio Hotel San Antonio
Marriott San Antonio
San Antonio Marriott
Hotel Style:
#32 Family Hotel in San Antonio
#34 Romantic Hotel in San Antonio
#47 Business Hotel in San Antonio

349 photos of this hotel

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Room/suite (14)
Bathroom (10)
Pool/beach area (11)
Hotel & grounds (27)
View from room (14)
Family/play areas (1)
Other (23)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (218)
Amenities (43)
King Room - City View (37)
Pool (17)
Presidential Parlor (41)
Restaurants and Bars (11)
The Hotel (40)
Two Double Beds Room - Courtyard View (29)

Management photos: Courtesy of the property manager

All management photos (31)
Pool/beach area (2)
Room/suite (4)
Hotel & grounds (2)
View from room (1)
Business center/function rooms (2)
Dining (3)
Bathroom (1)
Other (16)
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