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San Antonio Marriott Rivercenter

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101 Bowie Street, San Antonio, TX 78205
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1 room 1 guest
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San Antonio Marriott Rivercenter
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1,050 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Baytown, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

I went as a birthday day getaway for a friend as my first time in San Antonio this hotel was a Great location on the river walk and the hotel people were very friendly the room was very clean I would definitely visit again

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Longview, Texas
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel,attached to river center, rooms are pleasant and cared for correctly. Food service for meeting by hotel and staff was awesome! We were severed a lunch and breakfast and both very good! If you are visiting a great hotel to stay and enjoy. I will return.

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Mark V, Front Office Manager at San Antonio Marriott Rivercenter, responded to this review

Dear T H, Thank you for sharing your views of your recent visit with us. I’m glad you had an overall great visit. Our chef will be delighted to know you really enjoyed the food at your meeting. We appreciate your recommendation and we very much look forward to your return visit. All the best, More 

Charlotte, North Carolina
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel for a conference, and it was great. The hotel was nice, and the cleaning of our rooms was the best I've ever experienced. The bathroom was spotless with no mildew anywhere!!! i loved that the hotel was attached to the rivercenter mall and the riverwalk. A lot sightseeing and shopping was done on this trip!!... More 

Was this review helpful? Yes
Mark V, Front Office Manager at San Antonio Marriott Rivercenter, responded to this review

Dear Libbie67, Thank you for your great review. I’m very happy you liked your clean and spotless room and to know it was the best you’ve experienced! I appreciate you saying that. I’m glad you were able to take in some shopping and sightseeing during your business trip; there is so much to see and do. We’re also a great... More 

USA
Level Contributor
74 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a one night stay for a friends birthday. We wanted a good time on the San Antonio Riverwalk without having to drive after. We picked a great location. Check in was a breeze with very caring staff. The room was neat and we spent a good amount of time next to the pool. The location was perfect for... More 

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Mark V, Front Office Manager at San Antonio Marriott Rivercenter, responded to this review

Dear VanessaKUSA Thanks for choosing the Marriott Rivercenter to help celebrate your friend’s birthday. Our hotel is conveniently close to many fun spots. Thank you for letting me know how easy check in was; it very perceptive of you to recognize that they really do care to make the best impression. We’d love to help you and your friends celebrate... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment we arrived, Karen at the Front Desk made our stay exceptional. Delivered to our room was Champagne and chocolate strawberries compliments of the Staff. We were given King Executive room 2816 directly over the River. Fantastic views and very nice balcony with chairs & table. Our room was a large size with plenty of room. In room... More 

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Mark V, Front Office Manager at San Antonio Marriott Rivercenter, responded to this review

Dear Lainie2 Congratulations! Thank you for allowing us to serve as your host as you celebrated your anniversary. Anniversaries are a very special indeed. I will be sure to let Karen know how much you appreciated all her efforts in helping to make your celebration so special. I also appreciate your menu recommendations; I will be sure to let our... More 

Denton, Texas
Level Contributor
206 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Marriotts on the River Walk are huge hotels but they treat you like you are their only guest with great service and friendly helpful attitudes. I had a standard room on a high floor which means I a great bed and a terrific view to the west. We enjoyed cocktails and appetizers in the lobby bar (try the tortilla... More 

Was this review helpful? Yes
Mark V, Front Office Manager at San Antonio Marriott Rivercenter, responded to this review

Dear Triaero, Thank you for letting me know about the great service you received from our staff. They thrive on creating the best hotel experience possible. I’m also happy to know you were pleased with your accommodations. I will be sure to let our chef know how much you liked the tortilla soup. We realize you have many choices for... More 

A TripAdvisor Member
2 of 5 stars Reviewed 2 weeks ago

Came here for a conference. They were not prepared for the large group - even though they should be since they host the conference every year. Waited in line on the street just to pull in - they said no time to valet park so everyone had to self park. Had to carry all my luggage in by myself. Dragging... More 

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Mark V, Front Office Manager at San Antonio Marriott Rivercenter, responded to this review

Dear Guest, We appreciate your candid comments. On behalf of the entire staff, we sincerely apologize for the lack of service. We pride ourselves in creating an outstanding hotel experience, but we didn’t come close to that. In fact, in reading your comments, I couldn’t help but feel embarrassed about your experience. That is not the kind of service we... More 

Houston
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a King Suite for a week. It is good size room. We used the mobile check in app and when we arrived were immediately given a key to our room. We arrived during the busy check in/ out time on a Sunday at the beginning of our conference. I had several friends that had not checked in via... More 

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Mark V, Front Office Manager at San Antonio Marriott Rivercenter, responded to this review

Dear president_charley, Thank you for taking the time to post your comments. I’m glad you and your family were able to make the most of the visit while you were attending your conference. Kevin will be especially pleased to hear you appreciated his hospitality as well as our efficient maintenance staff. Thank you for allowing us the pleasure of your... More 

New Orleans, Louisiana
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I visited the rivercenter during a convention so all of the hotels in the area were packed. The beds were full sized instead of queen so that was a little disappointing but the hotel staff did everything in their power to make my stay more comfortable. My check out date was scheduled to be very busy and the staff handled... More 

Was this review helpful? Yes
Mark V, Front Office Manager at San Antonio Marriott Rivercenter, responded to this review

Dear memexandra, Thank you for your post. I’m sorry you were initially disappointed in your accommodations but quickly recognized our staff had your complete satisfaction in mind. They truly are amazing and care to create an experience that will keep you coming back again and again. I hope we have the pleasure of your company when your travels call for... More 

Level Contributor
10 reviews
2 of 5 stars Reviewed 3 weeks ago

Large, noisy, unfriendly, low room quality, expensive. I'll stay elsewhere next time. Check-in horribly slow. Room key difficult to operate, then quit working after couple days. Hallway smelled like dormitory. Cleaning service arrived only once each afternoon when I happened to be in room. It happened on consecutive days. Room uncleaned during 3 day stay. A/C system awkward - blew... More 

Was this review helpful? Yes
Mark V, Front Office Manager at San Antonio Marriott Rivercenter, responded to this review

Dear chinoduke, We appreciate your candid comments, but disappointed we fell so short of your expectations. In falling short of your expectations, we have also fallen short of ours and for that we sincerely apologize. We would like to discuss with you in more detail your disappointments to enable us to learn and make improvements. We are deeply committed to... More 

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