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Marriott San Antonio Riverwalk

4.0 of 5 889 East Riverwalk, San Antonio, TX 78205
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Marriott San Antonio Riverwalk
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664 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars NEW

I was booked at this hotel for a business trip. I had to change rooms because the first one I was given was just plain shabby. The furniture was worn to the point that I could see the stuffing in one of the chairs, the carpet was filthy or it was so badly stained that it appeared so. Furthermore, it... More 

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Mark V, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear Fig F, We appreciate letting us know your thoughts regarding your accommodations. Please know that your satisfaction is at the top of our list and our front desk staff displayed that. I have shared your comments with the appropriate hotel team to ensure what you experienced is an isolated incident. Our rooms renovation project is nearing completion so I... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

It was a Beautiful place and everything was perfect but the Manager on duty Kevin was so Arrogant and snobby. Very rude regarding the rate after it was already booked..never had this problem before. But other than that it was Awesome.but I will never go there again because of him.

Was this review helpful? Yes 1
Bettendorf, Iowa
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is in the middle of well-needed renovation. In fact, the renovation should have probably happened about eight years ago. Being a Marriott Rewards Platinum Elite member, enjoy a good property that has two distinct qualities: 1.) Comfortable modern rooms 2.) Hotel staff with personality and sincere desire to serve others. This hotel is lacking in both areas. When... More 

Was this review helpful? Yes 1
Champaign, Illinois
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel and room had been updated. We were upgraded to a balcony room with a great view of downtown. Hotel is right on Riverwalk and across street from Convention Center.There is valet parking only. Staff was very friendly and knowledgeable. There were lots of places to eat and the River Center mall was just across the street. It was close... More 

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Sweeny, Texas
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

The room was beautiful and very comfortable with a fantastic view. So impressed that we tried to extend our stay for another night, but they were sold out. The location right on the river walk and steps from the mall make this lovely hotel one of my favorites in San Antonio.

Was this review helpful? Yes 2
Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is absolutely beautiful and a step above the average. I stayed here in 2011 during a business trip. The room was phenomenal, the bed and sheets is what I remember the most. Softest bed I think I have ever slept on.

Was this review helpful? Yes 1
Hereford, Texas
Top Contributor
64 reviews 64 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For wanting to be down on the River Walk, I do not see how you can beat this location. The hotel is being renovated and we had a renovated room. Congrats to Marriott for design and fixtures in the room. Feels roomy and is roomy. Lots of all kinds of plugs for you electronics. One of the top showers I've... More 

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Rock Rapids, Iowa
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great service, clean room (although slightly older- but refurbishing rooms was in process). The upgrade to the 28th floor with the option of the lounge was excellent. The lounge hostess over the weekend- Gianna, was exceptional in service and cleanliness. The access to the convention center and the riverwalk was perfect.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

First time in San Antonio and we couldn't have had a more incredible room. Newly renovated suite with a view looking straight down the river. Wonderful staff that totally spoiled us. Just a bit out of the craziness of the main river walk, located right in the center of the spur so you also get a little extra peace and... More 

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Rochester, NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This Marriott is convenient to area attractions, and you can walk right out of the hotel onto the riverwalk. The staff are so friendly and helpful. The check-in and check-out process and valet parking were handled so quickly and efficiently. To top it all off, the breakfast was absolutely amazing. I had the Texas egg sandwich and my dining companion... More 

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Mark V, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear greycats, Thanks for your great review. We agree our location is hard to beat and our staff is unbeatable for providing outstanding service. Your satisfaction is our number one goal from check in to check out. I will be sure to pass along your comments regarding your delicious breakfast and the attentive service you received. Thank you again and... More 

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Additional Information about Marriott San Antonio Riverwalk

Address: 889 East Riverwalk, San Antonio, TX 78205
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott San Antonio Riverwalk 4*
Number of rooms: 512
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Also Known As:
Marriott San Antonio Riverwalk Hotel San Antonio
San Antonio Marriott
Hotel Style:
#14 Spa Hotel in San Antonio
#16 Luxury Hotel in San Antonio
#66 Romantic Hotel in San Antonio

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