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All 352 San Antonio hotels

Marriott San Antonio Riverwalk

4.0 of 5 Hotel   |   889 East Riverwalk, San Antonio, TX 78205 (Downtown)
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Ranked #110 of 352 hotels in San Antonio
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573 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We visited San Antonio for the FGS conference and choose the Marriott for its proximity to the Henry B. Gonzales Conference Center. The staff was very helpful, but the rooms need an update, especially the bathrooms. As a Marriott Silver Elite member, I hope the planned remodel will address these issues. One other issue was the noise of other guests... More

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College Station, Texas
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We are here for a meeting and the hotel is right across the street from the Henry B. Gonzales Conference Center. It also backs up to the river walk and is situated close to the River Center mall, as well as river front restaurants. The staff are engaging and friendly and the rooms are large and clean. The only reason... More

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Patrick M, Resident Manager at Marriott San Antonio Riverwalk, responded to this review

Dear TexasTravelers02 - Thank you for sharing your recent experience with us. We agree, we do have a great location and a very friendly staff. As they told you, we are very excited to begin a multi-million dollar renovation this fall. We hope you will give us another opportunity and we can raise your rating the next time. More

Senior Contributor
38 reviews 38 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Being a Gold Marriot rewards member, I have stayed in so many Marriot hotels across different towns and continents and I must say my recent stay at the Marriot San Antonio River-walk beats them all. From the warm welcome to the friendly staff and being upgraded to a lovely room with a spectacular view, I felt really impressed with the... More

Was this review helpful? Yes 1
Tampa, Florida
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What a great place to stay with proximity to the Riverwalk and a great view. We flew into the airport, took a taxi to the Marriott Riverwalk and did everything by foot using the Marriott as "home base" as far as the San Antonio Market Square The staff at the Marriott was accommodating, but we needed very little and were... More

Was this review helpful? Yes 2
Top Contributor
109 reviews 109 reviews
68 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

What a great location and having a balcony for early AM and after sundown was great! The staff were accommodating, the location, excellent for food-shopping and just relaxing after work. The concierge lounge was well stocked and the staff very friendly and helpful ! Overall the staff works hard to keep the place up, but without droning on, there really... More

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this Marriott for a conference. It's the smaller of the two River Walk Marriotts, and I am grateful that I chose this one. (We had both hotels.) The staff are friendly, courteous and helpful, but the hotel itself is in dire need of updates. You can tell that they've tried to maintain the property, but wear and... More

Was this review helpful? Yes 2
Patrick M, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear Sha820, Thank you for letting us know about your recent experience. Please allow me to apologize for your missed appointments because of the slow elevator. We are working on the modernization of the elevator operations and will see improvement in the near future. We will also be renovating all the guest rooms for a new more modern look and... More

League City, Texas
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Marriott Riverwalk. There are some areas that need improvement. The staff was courteous and professional; however, the property itself needs improvement. We waited over 15 minutes for an elevator at two different times during our stay. I feel this is excessive. Also, there was not a convenient method to checkout. Our bill on the last... More

Was this review helpful? Yes 1
Patrick M, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear KeithES, Thank you for providing us your feedback of your recent stay. I appreciate you letting me know you were pleased with the service you received from the staff. The hotel will begin a rooms renovation in the Fall of 2014 of all the guest rooms. The renovation will give all the rooms a more modern look and feel.... More

Jacksonville, Florida
Top Contributor
469 reviews 469 reviews
130 hotel reviews
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Walking in the lobby was upscale and very nice. The rooms were typical Marriott style and somewhat roomy. The airconditioner works well and you don't have to worry about the hot room at night. The beds are ok and tv is a decent one. The Hotel is also basically attached to a Mall and Macy's. Check in was quick and... More

Was this review helpful? Yes 4
Newark, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was great. Had great view of the Riverwalk and the cathedral. The staff was very accommodating. They upgraded my rooms. This was a problem because it meant that I would not have adjoining rooms. They were very apologetic but I had to go in the hall to go between rooms. they indicated the next day that they had... More

Was this review helpful? Yes 2
Savannah, Georgia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel needs to be cleaned and updated!! The furniture in the rooms is stained. There was an odd "pipe" in the shower - just there - who knows what it is. Why is it not capped off above the ceiling tiles? Makes one wonder?? Not what I was expecting.

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Patrick M, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear Coni S, Thank you for staying with us; we appreciate you taking the time to give us your feedback. You are correct in your assessment that the hotel needs updating. That’s why we will soon begin a renovation of all the guest rooms. We are quite excited about the new and beautiful rooms our guests will experience. The renovation... More

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Additional Information about Marriott San Antonio Riverwalk

Address: 889 East Riverwalk, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott San Antonio Riverwalk 4*
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Also Known As:
Marriott San Antonio Riverwalk Hotel San Antonio
San Antonio Marriott

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