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Marriott San Antonio Riverwalk

4.0 of 5 889 East Riverwalk, San Antonio, TX 78205
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Marriott San Antonio Riverwalk
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642 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I always have a great time when I stay at this hotel. so close to the river and the mall. Everytime I visit San Antonio I always choose this hotel. If its full then I go for the next best thing the Marriott River Center which is accross the street from the Marriott Riverwalk. The high speed internet is free... More 

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Fort Worth, Texas
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I have stayed here about 5 different times in my travels so the goods definitely outweigh the bad. I do agree that it is a little much for parking but in many major cities with hotels in there downtown areas this is the case but the hotel atmosphere and surrounding area is great. Stayed here as a family and as... More 

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San Antonio, Texas
Top Contributor
66 reviews 66 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First, this hotel charges $27.00 a night to park your car so know that when you are looking at the room rate. Second, this is by far the noisiest hotel we have ever stayed in. We are referring to noise from the outside highway and train station. Know that there are train horn blasts, several in an hour all night... More 

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Mark V, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear TravelinAmigos, We appreciate you taking the time to rate our hotel. I’m pleased the staff took good care of you during your stay, but apologize for the noisy night. Because the hotel is located in a busy, vibrant area, there are many outside influences in close proximity to the hotel. While the parking rates might seem high, we are... More 

Senior Contributor
44 reviews 44 reviews
13 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The overall experience here was very good and we would certainly stay here again. The location is wonderful with easy walks to all the major sites we were interested in. It is what one would expect from a quality Marriott property. Of note here is the renovations. Based on our room the renovations are needed. Our actual room was very... More 

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Spring, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I attended a conference here and found this hotel to be VERY convenient to the Downtown Conference Center and many restaurants & bars. Would recommend to anyone! There are many things to do in this area - something for everyone!

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Mark V, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear l-theiss, Thanks so much for your great post. Indeed, our location lends itself to something for everyone. Please come again soon. More 

Toronto
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel does not exit onto the riverwalk, in case you are looking for that. It's a big, no frills place. If you have the choice and don't care about exiting onto the riverwalk, stay at the Hyatt, right across the street.

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Philly
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Do not stay in this hotel until they finish renovations They start work and the noise makes the room unusable all day long until 6pm. Paid lots of money and could not relax during the day. What a disappointment

Was this review helpful? Yes 3
Mark V, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear Paul L, We do our very best to schedule renovations at times which are least impactful to our guests, but realize there is no perfect time. We apologize for the inconvenience this caused but we respectfully ask for your patience and understanding as we work to bring you a new, beautiful, modern hotel. More 

Pennsylvania
Top Contributor
196 reviews 196 reviews
84 hotel reviews
149 helpful votes 149 helpful votes
2 of 5 stars Reviewed 4 weeks ago

So before arrival I read the reviews and thought I would give it a chance. Bad idea. I had the opportunity to book another hotel and didn't so I'll give the hotel one extra star since I partially blame myself. Check in was not that pleasant. Was told I had "one of the nicest rooms in the hotel" but had... More 

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Mark V, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear veffekt, Thank you for rating our hotel and giving us your honest feedback. It is because of your honesty and candor that we will work harder to improve our service to you and all our guests. From the less than welcoming greeting at check in to the lack of communication from management, we failed you and in doing so,... More 

Alexandria, Virginia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Overall, I found this hotel did not live up to the usual Marriott standards. Noise: My room had windows looking down toward the pool / game area -- which is a really bad idea!! It forced me to keep my drapes closed all the time, and there was noise floating up from the pool area all the time. There was... More 

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Mark V, Guest Relations Manager at Marriott San Antonio Riverwalk, responded to this review

Dear pshaffer, Thank you for taking the time to review our hotel. Our staff takes immense pride in providing only the best possible service to our guests, that’s why I’m troubled at the service you received when trying to check back in. I was also just as troubled to learn of your experience at the buffet line during your conference.... More 

Winston Salem, North Carolina, USA
Top Contributor
181 reviews 181 reviews
33 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is still being remodeled, but I wasn't in my room during the day so noise wasn't an issue. I had one of the newly remodeled rooms...very nice. The walk in shower was a plus. Did not have a desk in my room...my only complaint. The property is on the Riverwalk...what a wonderful asset for this city! Excellent service...one... More 

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Additional Information about Marriott San Antonio Riverwalk

Address: 889 East Riverwalk, San Antonio, TX 78205
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Marriott San Antonio Riverwalk 4*
Number of rooms: 512
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Also Known As:
Marriott San Antonio Riverwalk Hotel San Antonio
San Antonio Marriott
Hotel Style:
#14 Spa Hotel in San Antonio
#16 Luxury Hotel in San Antonio
#68 Romantic Hotel in San Antonio

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