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All 352 San Antonio hotels

Hyatt Regency San Antonio

4.0 of 5 Hotel   |   123 Losoya Street, San Antonio, TX 78205 (East Side)
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Hyatt Regency San Antonio
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82%
Ranked #37 of 352 hotels in San Antonio
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 4 days ago
K W Salt Lake City, Utah
  • Reviews (1,032)
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1,032 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (277)
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English first
Salt Lake City, Utah
Top Contributor
115 reviews 115 reviews
64 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a nice Hyatt, typically upscale. It is very convenient to the convention center and to the Riverwalk and area restaurants. It is also quite close to the Alamo. The beds are great and the amenities are fine. The staff is very helpful and friendly. The hotel is very attractive, with a large atrium fronting the Riverwalk. And that's... More

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Houston
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

In pretty picky when it comes to hotels. This is a great hotel which is accessible to the river walk and next door to the rainforest cafe. My kids are under 5 and the staff could not have been more accommodating. Our room was great and ready before promised, the bathroom was awesome and the sitting area was great for... More

Was this review helpful? Yes 1
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Thank you for your feedback. We are glad to hear you enjoyed our Riverwalk location, and we look forward to welcoming you to our hotel again during your next trip to San Antonio! More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a conference that was held at this hotel and let me tell you I was highly impressed from the moment I got out of my cab. This was my first time at this hotel but second visit to San Antonio in almost 20 years. The hotel concierge immediately took my bags and walked me to the hotel front... More

Was this review helpful? Yes 1
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed our hotel's Riverwalk location and friendly staff. We appreciate your comments and suggestions and look forward to seeing you again soon! More

Austin, Texas
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here and will definitely be back. Our stay started out with a bang from the second we checked in. Lauren at the front desk made sure everything went as it was supposed to (our company was paying for the room so we wanted to make sure the charges were handled appropriately). She was so helpful!... More

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Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Hi Angelique, we are happy to hear you enjoyed our hotel's friendly staff and amenities. We appreciate your comments and suggestions and look forward to seeing you again soon! More

vancouver
Top Contributor
89 reviews 89 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hyatt is a nicely appointed hotel right on the famous Riverwalk. Restaurants and a lovely walk await you right outside the door of the hotel. With the Alamo across the street and the jewel of San Antonio along the River this hotel is simply a perfect location. The concrete interior feels dated to a 1970s feel however the rooms... More

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Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio. More

Greensboro, North Carolina
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband had a week-long business trip and was put up at the Hyatt Regency Riverwalk by his company...not to be confused with the other nearby Hyatt, which didn't look as nice. I tagged along for the trip, and spent lots of time doing things by myself. The hotel itself is very nice. Rooms were big enough and very clean.... More

Was this review helpful? Yes 3
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We appreciate your comments and suggestions and will take this information into consideration for future updates. We look forward to welcoming you to our hotel again during your next trip to San Antonio! More

Burlington, MA
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second visit to the Hyatt Regency; the first one was for a conference, and the second was a family vacation. The lobby of the hotel is very comfortable, with lounging space and shops. Unfortunately, they've turned off the fountain that feeds into the river. That was very cool on my last trip to watch the river flow... More

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Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We appreciate your comments and suggestions and will take this information into consideration for future updates. We look forward to welcoming you to our hotel again during your next visit to San Antonio! More

Usa
Contributor
14 reviews 14 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel air conditioner makes noise. Door gets stuck and does not open easily and is unsafe in case of emergency. Would never stay at this hotel again. Hotel management unsympathetic. Additionally, phone on room did not work.

Was this review helpful? Yes 3
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Thank you for your feedback. The hotel is undergoing a refresh project in our guest rooms and and addressing this issue immediately, as we take these concerns seriously. Our General Manager of the hotel shared that you had spoken with him about your concerns directly and is available to you. More

1 review
5 of 5 stars Reviewed 1 week ago

The staff is amazing!! Ask for Paul or Paul when you need help from any of the bell hops. They will make your stay extra nice. They were so happy to be working here! The food in the food in the Grand Club was always fresh! The room was great! The view from the hotel pool is outstanding as well!

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Livonia, Michigan
Top Contributor
109 reviews 109 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My first trip to San Antonio. The Hyatt a Regency is a great example of Hyatt post modern with great modern updates. Location is awesome with easy access to the RiverWalk. Rooms are well appointed and comfy. Enjoyed a large corner room with a patio, atrium view was great for sleeping. Can also request an Alamo view room. Be sure... More

Was this review helpful? Yes
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us during your first trip to San Antonio! We look forward to welcoming you to our hotel again soon. More

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Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency San Antonio 4*
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Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in San Antonio #8 Spa Hotel in San Antonio #25 Romantic Hotel in San Antonio #32 Family Hotel in San Antonio #37 Top resorts Hotel in San Antonio #37 Luxury Hotel in San Antonio #37 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 
Number of rooms
632

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