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Hyatt Regency San Antonio

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123 Losoya Street, San Antonio, TX 78205
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1 room 1 guest
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Hyatt Regency San Antonio
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1,690 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rancho Cordova, United States
1 review
5 of 5 stars Reviewed yesterday NEW

excellent location right on san antonio riverwalk. a short walk to restaraunts om the riverwalk. also, right across street from alamo. room was clean and quiet. staff was friendly and accommodating - allowed an early check-in. great hotel to stay while checking out riverwalk or alamo.

Review collected in partnership with Hyatt Hotels

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Ann Arbor, United States
4 of 5 stars Reviewed 2 days ago NEW

A/C unit in the room was very loud: measured at 80 decibels (equal to a screaming child, a noisy restaurant, a vacuum cleaner, an alarm clock). Orange juice was left off the breakfast tray. Room was not made up until very late in the afternoon. Otherwise a great place in a great location.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Santa Cruz, California
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Spent 3 wonderful nights here exploring San Antonio. Staff was very friendly and courteous. As to the complaints about views this hotel is set up like many Regency hotels with an inner courtyard. They have rooms that both face out or in. I suggest you ask for an outward facing room when you make your reservation. No better location in... More 

Was this review helpful? Yes
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi Steve, Thank you so much for your review and great photos! We are thrilled to hear you enjoyed your stay with us especially our River Walk location, and friendly staff! We hope to welcome you back on your next visit to San Antonio! Take care, The Hyatt Regency San Antonio team More 

Racine, Wisconsin
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The hotel is absolutely beautiful and perfectly located. The location, the staff, the view, and the amenities are fabulous. My only complaint is that we were on the 4th floor, with a beautiful Alamo view, but the music and crowd noise from the bar outside (Friday & Saturday nights) made it impossible to sleep. On Saturday night we had to... More 

Was this review helpful? Yes
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello, Thank you for your review! We are so happy to hear you enjoyed the stay with us, especially our location and friendly staff! Apologies about the noise going on, we try our best to make everyone's stay as comfortable as possible. We do hope to welcome you back on the next visit to San Antonio! Take care, The Hyatt... More 

Hoover, Alabama, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotels lobby has a tropical feel and beautiful views of the Riverwalk. We booked though Hotwire and got an awesome deal, but I was disappointed in our room location. We were given a room with a location farthest from the elevator on the sixth floor and the elevator wasn't working when we checked in so we had to take... More 

Was this review helpful? Yes
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi Rachel, Thank you for your review! We are thrilled to learn your enjoyed your time with us and especially enjoyed our River Walk location. Please accept our sincere apologies about the functionality of our elevators as well as the construction taking place. We hope to welcome you back in the near future! All our best, Hyatt Regency San Antonio... More 

Roscoe, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel lobby was lovely. Our room was spacious and comfortable. We chose this property because the rate was very good for the location. We had a nice view of the Alamo. It was a short walk to the Majestic Theater for a show and their are many other fun things to do in this area. I hope we will... More 

Was this review helpful? Yes
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi Cindy, Thank you for your review on your recent stay and thank you for choosing us! We are so glad you all enjoyed they stay with us and glad the location was ideal. We hope you all had a great time at the show. We hope to see you soon in the near future! Take care, Hyatt Regency San... More 

Kerrville, Texas
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I would have given this a 10, but the tv did not work after checking in & the bathroom sink dripped. It was a very nice place to stay, view of the Alamo & the Hotel is on the river walk. Nice bar, a little pricey but good food & drinks. The restaurant closes at 2pm so only breakfast which... More 

Was this review helpful? Yes
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello Pam, Thank you for your review on your recent stay with us. We are glad to hear you enjoyed your stay with us and we do sincerely apologize the about the functionality of you television, as well as the bathroom sink. We will make sure this is taken care of. We hope that when your travels bring you back... More 

Dallas, United States
5 of 5 stars Reviewed 3 days ago NEW

Our trip to San Antonio was enhanced by our stay at the Hyatt. We arrived at noon and were able to check in right away. Our room had a great view of the Alamo. The bed was comfortable and the toiletries were nice. The bathtub did not drain well and they corrected that immediately after I reported it. The staff... More 

Review collected in partnership with Hyatt Hotels

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Detroit, MI
Level Contributor
74 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

CoC Crusade was the purpose of the stay this week. It was a discounted rate for a king room at the conference. However it was $25.00 more per night for two doubles. Too bad for me and my mother :( The double room was standard, small bathroom, no microwave, wrinkled curtain shears drove me crazy, but that's the look of... More 

Was this review helpful? Yes
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hello, Thank you for taking the time out of your day to review your recent stay. We are glad to hear that you choose to spend your time at the River Walk with us, however we are disappointed to hear of your negative experiences while at our hotel. We will address our facilities’ level of cleanliness (wrinkled curtain shears) with... More 

Colleyville, Texas
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The hotel is very conveniently located about a block from the Alamo, and the back of the hotel has direct access to River Walk and all the restaurants there. The kids loved the pool on the top floor. The overall of the facility is well-maintained. Guests have to pay for parking which is across the street.

Was this review helpful? Yes
Nicole G, Public Relations Manager at Hyatt Regency San Antonio, responded to this review

Hi James, We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to having you during your next trip to San Antonio! All our best, The Hyatt Regency San Antonio Team More 

Hotel Review Summarization

What travelers say

  • River walk(15)
  • Very nice(13)
  • Great location(3)
  • Rooftop pool(3)
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The Hotel (35)

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