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All 352 San Antonio hotels

Hyatt Regency San Antonio

4.0 of 5 Hotel   |   123 Losoya Street, San Antonio, TX 78205 (East Side)
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Hyatt Regency San Antonio
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82%
Ranked #36 of 352 hotels in San Antonio
Certificate of Excellence 2014
GreenLeadersSilver level
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1,049 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (281)
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English first
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Older, well-kept hotel. Super, well-trained staff in room service and the gift shop. The Riverwalk is literally right through the back doors of the hotel and the Alamo is out the front. After a small mixup in my room service order, the staff member made a special trip to my room to deliver a box of 4 truffles.

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Let me start by saying we have stayed here many times and have always loved it! We made reservations online for 1 night and asked for a Riverwalk view. Long story short, we were NOT booked in river view room. We were told in the future it's probably best to call after booking online to ensure our request is received.... More

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Cypress, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Upon arrival room was not ready. But had some great drinks and food at bar. Very friendly staff.room was amazing and quiet and when cleaned was very clean. I will come back. For being very high occupancy in the hotel the pool was crowded with children. Not great when you want a romantic swim.

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Racine, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

We visited San Antonio back when our family was growing up and enjoy the places we stayed and have plenty of good memories, especially the one when our cars got towed away because a parking violation on Sunday. This time my wife ask this trip to be magical and contained and it was just that from the time we arrive... More

Review collected in partnership with Hyatt Hotels

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Fuquay Varina, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

This was a great to stay during my recent trip to San Antonio on a business trip. The hotel was clean and very convenient to major attractions. I would highly recommend to anyone visiting the area. It has shops at the bottom and out the back door is the riverwalk.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Hi Allison, thank you for your feedback. We are happy to hear you enjoyed our hotel's Riverwalk location. We appreciate your comments and look forward to seeing you again soon! More

Dallas, United States
1 review
5 of 5 stars Reviewed 1 week ago

This place has comfortable beds, delicious dining, and pretty good conference space. I greatly enjoyed the Q Restaurant Pork Shoulder Sandwich. The one downside: this place doesn't have microwaves in the rooms!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Hi Rachel, thank you for taking the time to review your recent stay with us. We appreciate your comments and suggestions and will take this information into consideration for future updates. We look forward to welcoming you to our hotel again during your next visit to San Antonio! More

Oregon
2 reviews
5 of 5 stars Reviewed 1 week ago

I decide to head to San Antonio randomly for a weekend trip. I booked this hotel online and was pleasantly surprised when I got there. The location is awesome. I got a room with a view of the Alamo and really enjoyed it. The bar makes great drinks and the food is delicious. Price was affordable and being on the... More

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Hi Charlie, we enjoyed reading your feedback and are happy to hear you enjoyed your weekend trip at our hotel! We look forward to your next trip to San Antonio. More

SPRING, United States
1 review
3 of 5 stars Reviewed 1 week ago

We stayed at the Hyatt on our honeymoon in 1984, we thought it would be fun to revisit for our 30th Anniversary. The staff was very nice, however noise could be heard way after 3am. I would not go back to this particular Hyatt Hotel

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Hi Darla, thank you for taking the time to review your recent stay with us. We appreciate your comments and suggestions and will take this information into consideration for future updates. We hope to see you again soon. More

Montgomery, Texas, USA
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at various hotels on the Riverwalk for many staycation; but, I wanted to point travelers which, are perhaps not as familiar with the Riverwalk, to this property. The location is ideal for sight seeing . The Alamo is a 1 minute walk across the street. The Rivercenter Mall at street level is 5 minute walk which has... More

Was this review helpful? Yes
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed our hotel's convenient location and friendly staff. We appreciate your comments and suggestions and look forward to seeing you again soon! More

Killeen, United States
2 reviews
2 of 5 stars Reviewed 1 week ago

The staff was polite. Our room had a slight animal odor.The switch on the desk lamp was broken. The bed lines were clean; however, the pillows were worn and flat. We stayed three nights, and housekeeping did not replace soap or lotions until the second night. They also left the obvious food trash on the desk.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Stephanie D, Manager at Hyatt Regency San Antonio, responded to this review

Hi Robert, thank you for your review. We apologize that the functionality of your room was not to your standard. We will take this information into consideration for future guest room updates. We are glad to hear you enjoyed our helpful staff, and we hope to see you again in the future! More

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Additional Information about Hyatt Regency San Antonio

Address: 123 Losoya Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency San Antonio 4*
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Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in San Antonio #8 Spa Hotel in San Antonio #10 Luxury Hotel in San Antonio #22 Romantic Hotel in San Antonio #31 Family Hotel in San Antonio #38 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 
Number of rooms
632

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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