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Hyatt Regency Hill Country Resort and Spa

4.0 of 5 9800 Hyatt Resort Drive, San Antonio, TX 78251
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Hyatt Regency Hill Country Resort and Spa
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Hyatt Regency Hill Country Resort and Spa
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937 reviews from our community

Traveler rating
    458
    309
    98
    51
    21
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428
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hyatt Regency Hill Country Resort and Spa
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Texas
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed August 21, 2007

This hotel was absolutely wonderful. The hotel was great for our family (including a 4yr old and 2yr old). The hotel does an awesome job of organizing daily activities for everyone to enjoy. During our stay, we made smores around a firepit everynight, our 4yr old rode a horse, we all rode on a horse-drawn wagon, watched movies out on... More

Was this review helpful? Yes 1
Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2007

Beautiful hotel with lot's to do. The Hyatt Hill country resort has alittle bit for everyone. It's has a golf course, spa, hike/bike trails with free bikes to rent out, numerous wonderful pools, lazy river (can you say HEAVEN!), man made beach area, playground, movies on the lawn in the summer along with smores, and hayrides. In the afternoons they... More

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California
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 16, 2007

WOW...Even though the wether was beastly hot, the "lazy River" brought us out everyday/night! My 8 year old just LOVED it! Nothing but good things to say . We were delayed checking in (check in 3PM but our room wasn't ready until 6PM) they PROMPTLY with out asking gave me a $100 credit to their restaurant. HAVE fun!

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Longview, Texas
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 13, 2007

We will have to go back someday because our stay was not long enough! We planned a brief trip at the last minute for a bday & end of summer getaway. We spent only one night at this hotel. The location is great since we planned to go to Sea World the next day. It is only a few minutes... More

Was this review helpful? Yes 1
Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2007

A total kid-friendly experience! The resort is top-notch for kids, age 0-12. Our kids (3-yr-old twins) cried when we had to check-out. The resort does a great job with activities/amenities. Be aware of costly dining and think about going off-property for food. We ate only breakfast on the property, and it was over $40, and the kids only nibbled at... More

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Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2007

We just returned from this hotel. I am an older single parent and stayed here with my 4 year old son for 3 nights. This is an extremely kid friendly hotel and has wall to wall kid guests. If you do not like kids or the noise and laughter from them bother you, you may want to choose somewhere else... More

Was this review helpful? Yes 1
New York City, New York
Contributor
19 reviews 19 reviews
11 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed June 17, 2007

As other reviews have noted, the Hyatt Hill Country offers a myriad of kid/teen-oriented activities. That, coupled with its close proximity to Sea World, make it a magnet for families. So, if you're considering it for a couple's getaway or a place to stay on business, I recommend that you aim for a time of year when school is in... More

Was this review helpful? Yes 3
Irving, TX
Contributor
16 reviews 16 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 5, 2007

We stayed from May 27 to June 1, booked the Great Family Deal rate on Hyatt.com ($259/nt, plus a $35 credit per day for food charged to the room). Heavy rains in the area must have spooked some visitors away, because when we checked in, the person at reception offered us an upgrade to a 4th floor, pool-view "Hill Country... More

Was this review helpful? Yes 2
Austin
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed May 28, 2007

I am shocked to sea positive reviews on this resort! Please take my advice because I have stayed in practically every 4 and 5 star resorts in San Antonio! Pool- Filthy! I have have friend who's kids have gotten sick from that pool. And I myself have seen poo floating around in it. That is why they have a dark... More

Was this review helpful? Yes 6
hillcountry78, Director of Public Relations at Hyatt Regency Hill Country Resort and Spa, responded to this review

The comments made by Glamour_Girl 246 on May 28, 2007 regarding “poo” floating around in our pool are disturbing. There were no reports from guests on that day, or any other day during that time frame, regarding an incident of this type. The resort’s management team understands the safety concerns behind this comment and would like to obtain additional information... More

Frisco
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 22, 2007

Our family had a last minute change for New Years. We live in the Dallas area and ended up with canceled plans. My husband researched some place we could drive to for the weekend and found the Hyatt Hill Country. The hotel happened to host a family New Year's Eve party. We weren't sure what to expect. It turned about... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Lazy river(87)
  • Sea World(19)
  • Very nice(13)
  • General store(7)
  • Adult pool(6)
  • Spring Break(5)
  • Breakfast buffet(5)
  • Nature trail(4)
  • CUSTOMER SERVICE(3)
  • Only complaint(3)

Additional Information about Hyatt Regency Hill Country Resort and Spa

Address: 9800 Hyatt Resort Drive, San Antonio, TX 78251
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Hill Country Resort and Spa 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Hyatt Regency Hill Country Hotel San Antonio
Hyatt San Antonio
Hyatt Hill Country Resort San Antonio
Hyatt Regency Hill Country Resort
Hyatt Regency San Antonio
Hyatt Hill Country San Antonio
Hilton Hill Country

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