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Hyatt Regency Hill Country Resort and Spa

4.0 of 5 9800 Hyatt Resort Drive, San Antonio, TX 78251
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Hyatt Regency Hill Country Resort and Spa
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Hyatt Regency Hill Country Resort and Spa
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1,001 reviews from our community

Traveler rating
    504
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449
137
16
195
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had an excellent stay at the Hyatt. We were unexpectedly upgraded to a beautiful suite with a huge patio overlooking the main grounds. The breakfast with Santa was a lot of fun and the food was amazing. We were surprised by an awesome performance by a high school Christmas choir singing Christmas carols while we enjoyed smores by the... More 

Review collected in partnership with Hyatt Hotels

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Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

It seemed like we stepped into an alternate universe once we entered the hotel, because every single person was so genuine and kind. We didn't encounter one person who didn't go out of their way to be helpful. I travel a lot, but have never been to a hotel that had this level of service. Before we even checked out,... More 

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Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

It was my first trip to San Antonioe and I was so impressed by the warmth and friendliness of the people there, especially at this Hyatt property. Everyone from the front desk, to the server at the breakfast restaurant and crew that worked with us at our workshop, plus the doormen and bartenders - they really take pride in what... More 

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Mckee, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful Place, attended for business but very likely will return for pleasure. Staff was very pleasant, grounds were beautiful, lots of activities for a family get-away. Antler lodge was excellent, Tavern bar was also an enjoyable experience.

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Mansfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I frequent many business trips to the San Antonio area and have only one hotel of choice. I have yet to encounter a more friendly staff. The rooms are comfortable and the dining is excellent. The grounds are beautiful and inviting. Thank you for another great experience!

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Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you for the wonderful review! We are so glad to hear that you enjoy the hotel's friendly staff, comfortable rooms and dining options. We appreciate you letting us know about your experience, and look forward to your next stay with us! More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Had a fabulous time! Here every year first week in December for the Texas Land Title Institute - and it is always perfect. Love the fireplaces - and awesome staff. Wearing name badges for conference - and staff always call me by name - impressive!

Review collected in partnership with Hyatt Hotels

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Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thanks for coming back to see us! We are so happy to hear that you enjoyed your stay with us for your recent conference, including the lobby fireplaces and staff. Thank you for letting us know about your experience, and we hope to see you again next year! More 

Port Lavaca, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I was shocked at the poor quality of the Bed in my room. Very hard and also very noisy as though either the headboard or foot board or both were not secured to the bed frame. It squeaked quite loudly even when you merely turned over in bed during the night.

Review collected in partnership with Hyatt Hotels

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Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Hi David - We are so sorry to hear that you were not completely satisfied with the quality of the bed in your guestroom. This is obviously not the high level of comfort we expect all of our guests to experience when staying with us. Please contact our Director of Rooms, Fidencio Mata, at (210) 520-4012 or fidencio.mata@hyatt.com to see... More 

Brownfield, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Out of all the years we have stayed at the Hyatt resort this was the best. The service was fantastic the food was great everything with the room was perfect I would recommend it to anyone looking for a great place to stay in San Antonio

Was this review helpful? Yes
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you for coming back to stay with us, and for recommending us to others! We truly appreciate the great review, and look forward to welcoming you back again! More 

Austin
1 review
5 of 5 stars Reviewed 3 weeks ago

The entire staff is friendly and open. My son with autism wanted to ride the Wave Runner. The employee patiently explained how to ride the waves, and encouraged my son in a way that goes beyond normal customer service. He made my son feel successful and proud, even though he was not your typical rider and was unwilling to try... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

Thank you so much for the kind words and wonderful review. We are truly proud that our employees helped make your family's stay with us enjoyable and memorable. This is the type of authentic hospitality that we strive to deliver to each of our guests, and we are so happy to hear that it made a positive impact on you... More 

Katy, Texas
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from a stay at the Hyatt Hill country resort. The atmosphere is warm and inviting. It just feels like home when you walk in! The buffet for breakfast is amazing.The staff is friendly and helpful. We traveled with a large group of nine. For adults and five children ages two, three, four, six and eight.

Was this review helpful? Yes 1
Hyatt_Hill_Country, Manager at Hyatt Regency Hill Country Resort and Spa, responded to this review

We are so happy that you enjoyed the welcoming atmosphere and homey feel of the resort during your stay with us, as well as our friendly staff and delicious breakfast buffet. Thanks for letting us know, and we hope to welcome you back as our guests again soon! More 

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Hotel Summarization (Beta)

What travelers say

  • Lazy river(85)
  • Sea World(19)
  • Very nice(13)
  • General store(7)
  • Adult pool(6)
  • Spring Break(5)
  • Breakfast buffet(4)
  • Nature trail(4)
  • CUSTOMER SERVICE(3)
  • Great Place(3)

Additional Information about Hyatt Regency Hill Country Resort and Spa

Address: 9800 Hyatt Resort Drive, San Antonio, TX 78251
Phone Number:
Location: United States > Texas > San Antonio > Far West Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hyatt Regency Hill Country Resort and Spa 4*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Expedia, Hotels.com, AAA Travel Services, Despegar.com, Booking.com, TripOnline SA, Tingo and Jetsetter so you can book your Hyatt Regency Hill Country Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Hill Country Hotel San Antonio
Hyatt San Antonio
Hyatt Hill Country Resort San Antonio
Hyatt Regency Hill Country Resort
Hyatt Regency San Antonio
Hyatt Hill Country San Antonio
Hilton Hill Country
Hotel Style:
#2 Top resorts Hotel in San Antonio
#4 Green Hotel in San Antonio
#6 Spa Hotel in San Antonio
#9 Luxury Hotel in San Antonio
#11 Business Hotel in San Antonio
#14 Family Hotel in San Antonio
#27 Romantic Hotel in San Antonio

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