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All 353 San Antonio hotels

Holiday Inn Riverwalk

3.0 of 5 Hotel   |   217 N St. Mary's St., San Antonio, TX 78205 (Downtown)
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Ranked #88 of 353 Hotels in San Antonio
A recent review
4 of 5 stars reviewed yesterday
DanielDP Houston, Texas
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592 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Top Contributor
122 reviews 122 reviews
96 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good, rooms, great location, fast check-in, good internet; price and parking on the high side, but overall still worth it compared to other Riverwalk options. The breakfast place in front of check-in tastes ok but slightly spotty service.

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had a wonderful experience staying at this hotel. The staff were all very pleasant. I would definitely love to thank Jorge who was one of the servers I encountered during my training for the S2S program by Military Child Education Coalition at your hotel. He was extremely nice and very helpful. And everything was wonderfully presented.

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Atlanta USA
Top Contributor
244 reviews 244 reviews
65 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay in a lot of hotels with IHG and always get apprehensive about holiday inns and the wide range of quality they tend to have - but this one is great. Steve on check in was awesome and all the staff are very friendly. Breakfasts are great and the restaurant overlooks the river below. The bedrooms on the 23rd... More 

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Florida
Top Contributor
82 reviews 82 reviews
42 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed 1 week ago

I really wanted to give this a 3.5 rating due to the lack of equipment/and amenities in the gym, however I ended rounding it up due to its location. Right on the river walk, easy to get around. The rooms are in good shape with plenty of bedding and bathroom amenities. The Wi-Fi is good and I had no issues.... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear dooandherb, Thank you for providing us with feedback from your recent stay at our hotel. We are happy to read that you were able to take advantage of our location, and that you enjoyed your guest room! Please accept our sincerest apologies for falling short of your expectations in some areas of your stay. Please trust that your comments... More 

1 review
5 of 5 stars Reviewed 1 week ago

My wife and I usually work 7 days per week and we just needed one night away to recharge. I booked our visit on IHG rewards app. We arrived to check in and found out that we booked our stay at the Holiday Inn Express several blocks away. That was not our intention. The desk clerk was very helpful and... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Shane S., We appreciate you choosing Holiday Inn San Antonio Riverwalk for your recent trip to the Alamo City. On behalf of the team, I would like to thank for you taking the time to write up such a wonderful review of your experience here! I am greatly looking forward to sharing these comments with Kevin and the rest... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is a beautiful hotel with an awesome staff, on a beautiful location on the Riverwalk. The entire staff is very friendly. I would highly recommend anyone to stay here. You will not be disappointed.

Was this review helpful? Yes 1
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear anointed7, We thank you for your time in reviewing your recent Holiday Inn Riverwalk experience, as well as for recommending our hotel to others. It is a great joy for us to read that you enjoyed your time here. Please come back and see us the next time your plans include the Alamo City! Best Regards, Lindsay Carroll Rodriguez... More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel is very nice. And the staff is excellent and so courteous. When we ate at the hotels restaurant the manager Ruben was so nice and helpful. And our server Rebecca was so nice also. It was a very pleasant experience.

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Houston, Texas
Top Contributor
62 reviews 62 reviews
12 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

Obviously the benefit of a great recent renovation. From valet, to front desk, to room, to amenities, top shelf all the way. Will absolutely book again should my travels (or vacation) take me to San Antonio. Been to S.A. many times in the past for both business and pleasure and find this "house" to be one of the best. Strongly... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear MikeStefHalJoJ, Thank you for taking the time to review your recent Holiday Inn San Antonio Riverwalk experience. We're so glad that you enjoyed your time here with us, and that you were happy with the results of our recent 13 million dollar renovation! I look forward to sharing your comments with the team! Thank you again for your time... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

This is a very clean and nice hotel. The staff was courteous and knowledgeable about the surrounding area. The parking and lunch in the hotel is a bit $$. If you are going to eat in the hotel restaurant make sure you keep your receipt. They charged it to my check out bill but I showed the receipt that it... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Gretchen W, Thank you for taking the time out to review your recent Holiday Inn Riverwalk experience. We're glad that you chose our hotel for your special getaway, and are elated to read of your pleasant experience. On behalf of the team, I'd like to humbly extend my apologies for any issues that you encountered with your restaurant ticket.... More 

La Vernia, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

We chose to spend our first night as newlyweds at this beautiful hotel. We loved the downtown atmosphere of San Antonio. The hotel staff were all very helpful. We had a great time at this hotel and the room was very clean and loved the view from the balcony. I would definitely recommend this location to all who are looking... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Brenton W, On behalf of the staff and management team here at the Holiday Inn Riverwalk, I'd like to congratulate you on your recent nuptials! We're so happy to have been a part of your special day, and that you enjoyed your stay with us. Please keep us in mind the next time your plans include the Alamo City!... More 

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Additional Information about Holiday Inn Riverwalk

Address: 217 N St. Mary's St., San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Hotel Style:
#33 Romantic Hotel in San Antonio
#72 Business Hotel in San Antonio

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