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All 340 San Antonio hotels »

Holiday Inn Riverwalk

3.0 of 5
217 N St. Mary's St., San Antonio, TX 78205
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Ranked #168 of 340 hotels in San Antonio
3.0 of 5 stars 209 Reviews
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209 reviews from our community

What travelers say about this hotel
  • Very good(5)
  • Very nice(5)
  • Parking garage(5)
  • Priority Club member(4)
  • CUSTOMER SERVICE(4)
  • Great Place(3)
  • Cell phones(3)
  • Front desk staff(3)
  • River walk(3)
  • Free breakfast(3)
Traveler rating
    48
    44
    41
    35
    41
Only show reviews for Family (53) | Couples (44) | Business (46)
Date Rating
keystoneTexas
Texas
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed February 12, 2012 NEW

Room was nice and well taken care of except for the TV's and a heat pump. Our suite had two TV's that pixelated every so offen because of poor cable or dish antenna connections/problems or just poor electronics. The remote control for one set had a broken battery cover. The electronics in the room need to be looked at and... More

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Jaci C
Boston, Massachusetts
2 reviews
3 helpful votes
3 of 5 stars Reviewed January 30, 2012
2
people found this review helpful

I just got back from a week in San Antonio for a big tradeshow. Our company stayed at Holiday Inn, Riverwalk, San Antonio. I had to go straight to the convention center from the airport upon arrival, so on my way to the hotel I was able to walk along the Riverwalk... So beautiful! The Hotel is conveniently located right... More

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RRS2012
Marysville, Washington
1 review
1 helpful vote
2 of 5 stars Reviewed January 26, 2012
2
people found this review helpful

I am disappointed for a Holiday Inn! The rooms are clean. The rooms do not have refrigerators. They only have them for people who need one for medical reasons. A small microwave would have been nice too. Our room was noisy and cold. The insulation around the door is "micky moused" a foam strip stuffed in the frame and falling... More

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Angela H
Greenville, South Carolina
Senior Reviewer
7 reviews
4 helpful votes
5 of 5 stars Reviewed January 23, 2012
1
person found this review helpful

I have reserved this location for the last 10 years for our company's annual meeting and awards banquet. The hotel sits on the Riverwalk. We have about 200 people who call this hotel home for one weekend every year! The same management and staff are there year after year. The rooms are clean and spacious! I highly recommend this location... More

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EnjoyTravelAlways
New York City
Top Contributor
80 reviews
26 helpful votes
4 of 5 stars Reviewed January 23, 2012
1
person found this review helpful

By no means would I say you should NOT stay here. Just a few things that the management and guests should keep in mind. The staff is varied. I checked in without a problem. My business associate checked in with different people and you would have thought it was an inconvenience for the staff . . . and she is... More

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Moved2Texas
Austin, Texas
Senior Contributor
25 reviews
5 helpful votes
4 of 5 stars Reviewed January 20, 2012
1
person found this review helpful

We visited the Holiday Inn Riverwalk while visting San Antonio to watch the Alamo Bowl. The hotel is located on the San Antonio Riverwalk but about a block away from the "loop". With it's location just off the main riverwalk drag, it is in a quieter part of the riverwalk but a short walk to all the restaurants, the Alamo,... More

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Gillb_12
Cardiff
1 review
5 helpful votes
1 of 5 stars Reviewed January 15, 2012
6
people found this review helpful

I stayed at the Hotel from 1 - 3 January. On the 2nd I left 4 gold/precious stone rings in my locked bedroom and they were stolen. They were my late mother's rings and of great sentimental value to me. Not hugely valuable but irreplaceable. I can't prove I had them. The hotel investigated and advised that the housemaid who... More

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MrsLawrence28
Raleigh, North Carolina
Senior Reviewer
9 reviews
5 helpful votes
3 of 5 stars Reviewed January 14, 2012
2
people found this review helpful

The location is wonderful. Walking distance to attractions, restaurants and bars. The customer service is lacking. The rooms were okay. Not very clean. Simple and basic rooms. Stayed for several weeks and had multiple billing issues. More

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Wayne W
Houston, Texas
1 review
2 helpful votes
1 of 5 stars Reviewed January 9, 2012
2
people found this review helpful

This was the worst Hotel experience I have ever had. Where to begin? Upon arrival, you will be in a line of cars around the block as this hotel seems to think one valet is enough (there is no self-parking). Wait in a long line at the check-in counter (as this hotel seems to think 1 counter staff is enough)... More

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Carol G
Colorado Springs, Colorado
2 reviews
1 helpful vote
5 of 5 stars Reviewed January 5, 2012

When we checked in the staff was very welcoming and accommodating. We had beautiful rooms overlooking the river, and everything is so conveniently located. The manager, Kathy is a delight! We decided to let her know how much we were enjoying ourselves because so often people only contact the manager if they have a complaint. It's important to also let... More

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Holiday Inn Riverwalk Also Known As

  • Riverwalk Holiday Inn
  • Holiday Inn San Antonio
  • San Antonio Holiday Inn
Address: 217 N St. Mary's St., San Antonio, TX 78205

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