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Holiday Inn Riverwalk

3.0 of 5
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217 N St. Mary's St., San Antonio, TX 78205
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Holiday Inn Riverwalk
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Ranked #80 of 352 Hotels in San Antonio
A recent review
5 of 5 stars reviewed 5 days ago
Laura062513 Corpus Christi, Texas
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662 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Corpus Christi, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this hotel before and loved it! I was in San Antonio with husband and kids when we unexpectedly decided to stay. We had no personal hygiene items at all! I was so happy when we got to our room and in the bathroom said if we forgot toothbrush, toothpaste etc. Those type of personal items just... More 

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Longview, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This property was top rated. From the second of making the reservation and the staff going above and beyond to make the experience extraordinary to the check out. I was asked every time from the front desk our the stay was and did we need anything. I can not say enough about the staff and especially Elizabeth Garza for all... More 

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San Angelo, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were impressed with the professional atmosphere of the lobby. The workers behind the desk were very courteous and helpful upon check in. They recommended a wonderful restaurant near by identified which restaurant provided a free appetizer for staying at the hotel. The room was very up to date with tile floors and a clean and comfortable bed. It was... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Starduster2014, Thanks for taking the time to write up a review of your recent Holiday Inn Riverwalk experience. It was a great pleasure for us to host you and your family, and we are so glad that you enjoyed your time at the hotel! Please do not hesitate to contact me for booking assistance when planning your return to... More 

Round Rock
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had a room on one of the top floors so we had an amazing view. The whole stay was great from our first interaction with the valet and front desk staff to our room which was spotless, updated and well appointed with a separate living area which included a microwave and small fridge.We had a nice sized balcony and... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Shotlady27, Thank you for taking the time to review your recent Holiday Inn Riverwalk experience. We're so happy to read that you enjoyed your guest room and of your great experience with our service professionals. I greatly look forward to sharing these wonderful comments with the team! Please come back and see us the next time your plans include... More 

Maryland
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed at the Holiday Inn Riverwalk for two nights while attending a conference at the Grand Hyatt. Travel rules in my organization did not permit me to stay any closer to the meeting, and it seemed as if being "on the Riverwalk" (which the Hyatt is as well) should translate to "walking distance." Indeed, it was walking distance, but... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Schlimazel_traveler, Thank you for taking the time to provide is with such a wonderfully detailed review of your recent Holiday Inn Riverwalk experience. Reviews like this are such an excellent tool for our team, as well as for prospective guests, so this is much appreciated. On behalf of the team, I would like to apologize for any inconveniences you... More 

Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Easy to find. Check in was a breeze and super friendly staff! Across from check in was a little store (my kid was in heaven) easy buying with chips, ice cream, coffee, pastries etc. Room was great facing the river with a balcony. Beautiful view of the river!!! Went down for dinner and Ruben, Cynthia and Rebecca were fabulous!!! Drinks... More 

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HIRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear Guesstraveler, Thank you for taking the time to review your recent Holiday Inn Riverwalk experience. I'm so glad to read that you and your family enjoyed your time with us! We greatly appreciate you mentioning Ruben, Cynthia and Rebecca by name and look forward to sharing your lovely comments with them as well. Please do not hesitate to contact... More 

WI
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

It is located right on the Riverwalk. It was a bit dirty and outdated but we didn't spend much time in the room anyway. There are better options for the same price so shop around. Like the title says it served its pupose though.

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear redwingsfanWi, We thank you for choosing Holiday Inn Riverwalk for your recent trip to the Alamo City, and for taking the time to review your experience here. On behalf of the team, I would like to apologize for not meeting your expectations in regards to the room cleanliness and design. Your comments are of great value to the team... More 

Clearwater, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is on one end of the Riverwalk. We found this to be very convenient for walking the river. The hotel staff is very friendly and accommodating and we appreciated that - with a special thanks to Bric the valet. The property is very clean and kept up perfectly. The air conditioning really works well, it was very chilly... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear JC- Clearwater, We thank you for choosing Holiday Inn Riverwalk for your recent trip to the Alamo City, and for taking the time to review your experience with us! We are so happy to read that you enjoyed your time here, and of the excellent service that you were provided by valuable team members like Bric and Alex. I... More 

Doha, Qatar
Level Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, the hotel was clean with decent clean furniture, good toilet and bath, good gym and a very nice external area to sunbathe at the external pool. Location was great and the hotel had a back exit to the Riverwalk which was amazing. Room service was very good and cleaning of the room was impressive. The only downsides for me... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Ismael-Doha, Thank you for taking the time to provide us with details from your recent Holiday Inn Riverwalk experience. We are glad that you enjoyed your guest room, meals, and that you were able to take advantage of our convenient Riverwalk location! On behalf of the team, I would like to extend my apologies for the multiple issues you... More 

Berkshire
Level Contributor
117 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our ROOM (when we finally got it) overlooked the pool. The room was nice and the shower was ok, but it never got hot. The BAR was a nice setting with access (down stairs) to the Riverwalk. It could however get drafty and there didn't seem to be a happy hour. The FOOD as breakfast was buffet style. The restaurant... More 

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear SleekPeek, Thank you for choosing Holiday Inn Riverwalk for your recent trip to the Alamo City, and for taking the time to give us some feedback from your stay. I was disappointed to read of the inconveniences you encountered with your stay, and would like to extend my sincerest apologies on behalf of the team. Please trust that your... More 

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