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All 352 San Antonio hotels

Holiday Inn Riverwalk

3.0 of 5 Hotel   |   217 N St. Mary's St., San Antonio, TX 78205 (Downtown)
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Ranked #104 of 352 hotels in San Antonio
A recent review
5 of 5 stars reviewed 6 days ago
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  • Reviews (526)
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526 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were here for a 2 day conference and had a great experience. Wish I would have had time to explore the surrounding area but next time I'm in town I will stay here. Good bed, excellent pillows, soft sheets and a really nice room. One thing I wish it had is a vent fan in the bathroom. Not trying... More

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Dallas, Texas, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The only issue i had was my cell phone going missing after housekeeping came in. The staff wasn't really helpful claiming it must of gone with the sheets after i repeatedly stated they weren't changed. Other than that, the location is AWESOME, the rooms are clean/beautiful. They also have a heated outdoor pool, not to mention they are right on... More

Was this review helpful? Yes 2
London, United Kingdom
12 reviews 12 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in an amazing location right on the Riverwalk in the centre of the city. Loads of great bars and restaurants on the doorstep. Check-in was smooth, staff are very friendly and the rooms are lovely. Can't really fault it to be honest. Good value hotel.

Was this review helpful? Yes 1
New Bedford, Massachusetts
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was updated, location is perfect for visiting the Riverwalk. Hotel offers Valet or Self park with in and out privileges. Check in was fast and simple. They were having some issues with the elevators and it took some time to get to the 14th floor. Room was nice, but the floor was pretty dirty. Picking up a towel from... More

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IHGCare, Guest Relations Manager at Holiday Inn Riverwalk, responded to this review

Dear TexanatHeartinMA, Thank you for taking the time to write your review regarding your stay. We appreciate your compliments on our rooms and location. I am delighted to note that despite your dissatisfaction with level the level of cleanliness and elevators, you were still able to enjoy your stay. I apologize for the shortfalls, nevertheless, we are very pleased that... More

Ocala, Florida
Top Contributor
274 reviews 274 reviews
71 hotel reviews
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were in town for six days, just to hang out, see the place and take a drive out into Hill Country. This Holiday Inn was close to perfect and the several service faults were too inconsequential to even bother mentioning. The biggest PLUS is the location, being directly on a quiet portion of the Riverwalk yet only a minute's... More

Was this review helpful? Yes 1
Dallas, Texas
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In the middle of all the fun in San Antonio. Very nice, clean hotel. Checking in took some time because of the crowd. It was around 8:00 pm. Self Parking is $22 a day. They had Valet but we didn't use it. Nice clean rooms. Very quiet.

Was this review helpful? Yes 1
Belchertown, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is in a wonderful location on the river walk, close to the Alamo. The hotel itself is extremely neat and clean. The staff is top notch at every turn. Thomas, a valet, gladly went to my parked car to retrieve my iPad for me, and brought it it my room on the 23rd floor. Francine, the manager on... More

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Mexico City, Mexico
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel if you want to be in the riverwalk area. Once you are in the hotel you cant forget about driving since it is close to the alamo, many museums, restaurants, shops, etc. The parking is for extra charge. The staff is very nice, the rooms very comfortable and clean. It has a nice restaurant as well.

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3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

This hotel is very nice. Friendly staff always there If u need anything, very good location just a couple of blocks from the rivercenter,Alamo and riverwalk. We also got to go dine in at the hotel restaurant the food was good and waiter very friendly. The room very clean and smelled clean. Nice modern decorations and nice view from our... More

Was this review helpful? Yes 1
Garland, Texas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 18, 2014

This hotel is in a good location, about 1/2 mile walk to the Alamo or to the Market Plaza. The rooms are nice enough and balcony views of the river are good from the lower floors. I expect upper floors are blocked quite a bit by the trees. We were on the 3rd floor so below most of the canopy... More

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IHGCare, Guest Relations Manager at Holiday Inn Riverwalk, responded to this review

Dear Catman3404, Thank you for taking the time to post a review of our property. We are so glad you liked the convenient location of our hotel. We would like to apologize for the shortfalls you have experienced and any inconvenience you may have encountered that did not live up to your expectations. Your feedback is very important to us... More

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Additional Information about Holiday Inn Riverwalk

Address: 217 N St. Mary's St., San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Riverwalk 3*
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Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn

149 photos of this hotel

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Room/suite (25)
Bathroom (4)
Family/play areas (1)
Pool/beach area (6)
Hotel & grounds (22)
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Hotel & grounds (15)
View from room (2)
Dining (12)
Pool/beach area (2)
Room/suite (12)
Business center/function rooms (3)
Bathroom (1)
Other (16)
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Hotel Style
#56 Romantic Hotel in San Antonio #92 Business Hotel in San Antonio #104 Top resorts Hotel in San Antonio #104 Luxury Hotel in San Antonio
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Official Description (provided by the hotel)
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 
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Questions & Answers

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2 questions
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27 days ago
27 days ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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