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All 353 San Antonio hotels

Holiday Inn Riverwalk

3.0 of 5 Hotel   |   217 N St. Mary's St., San Antonio, TX 78205 (Downtown)
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Ranked #101 of 353 Hotels in San Antonio
A recent review
5 of 5 stars reviewed 1 week ago
Ken C Chesapeake, Virginia
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539 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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A TripAdvisor Member
4 of 5 stars Reviewed 4 days ago NEW

Be aware that parking your car will cost $30 a day and must be valet parked. No free breakfast except coffee in room. Nicely located at end of river walk. Staff very friendly. River walk itself is very nice but consists mostly of food and drinks. Refrigerator in room with a Walgreens one block away.

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Chesapeake, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Our favorite hotel in San Antonio. Just a short walk from the Alamo, a must see destination for every American. The hotel restaurant, Windows on the River, has a great breakfast buffet, probably the best in the USA. We always book a river view room, so that we can sit and relax after dinner, and watch the bar patrons fall... More

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Valued Guest, I think I enjoyed reading your review just as much as you enjoyed your stay with us! We're so glad to read of your enjoyable Holiday Inn Riverwalk experience, and greatly look forward to having you back the next time your plans bring you to the Alamo City. Please do not hesitate to contact me directly for... More

Dallas, Texas, USA
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The first thing you notice is that things look nice and contemporary! Clean, bright and well furnished. Large king bed room. It's the little things after you check in that are a bother. The bed is firm, real firm, like beyond firmly comfortable. The tv remote only work out a 5 feet or so range you can't lay in bed... More

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HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Hopetoseeitall, Thank you for taking the time to provide us with details from your recent Holiday Inn San Antonio Riverwalk experience. We greatly appreciate your extremely valuable feedback, as this allows us the opportunity to continually improve the experience for valued guests like yourself. On behalf of the team, I'd like to humbly extend my apologies for falling short... More

Senior Contributor
48 reviews 48 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Our primary reason for choosing the holiday inn was its location on the riverwalk, and near the alamo during our 19 day road trip from LA to Miami. We were very happy with our stay. The room was spacious, modern, comfortable, and spotlessly clean, everything we wanted and expected from a holiday inn. Solid free wifi. Service was excellent, friendly... More

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Killeen, Texas
1 review
4 of 5 stars Reviewed 1 week ago

I stayed this past weekend for the most part was very satisfied. I am currently an employee for holiday inn at another location and must say this hotel is very nice. I did have an issue because before I checked in, I called to make sure what would be authorized on my card and was told that I would only... More

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Racine, Wisconsin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a disabled Vietnam veteran with numerous health problems. My wife and I usually vacation out of the country. I had to cancel my last two planned trips because of health problems. My doctor suggested San Antonio's River Walk. She said every thing is centrally located and you don't need a car or taxi. We rented motor scooters from... More

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Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This place far exceeded our expectations. It was a very nice hotel and we were right on the river walk only a few feet from all of the excitement. It was our first time to SA and our first time to see the river walk and all of the other cultural sights in SA. The hotel was perfectly placed for... More

Was this review helpful? Yes 2
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Valued Guest, I'm so happy to read of the wonderful experience you had during your recent trip to San Antonio! On behalf of the Holiday Inn Riverwalk team, I'd like to thank you for taking the time to provide us with feedback from your recent stay! Please accept our sincerest apologies for the issues you encountered with our parking... More

Long Beach, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

and the hotel is great too. Recently completely renovated. Rooms are spacious modern, and clean. Grab and go food bar in the lobby is very convenient and hotel restaurant and bar is above average. Location is right on the River Walk. Staff is friendly and very knowledgeable.

Was this review helpful? Yes
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Valued Guest, We're so happy to read that you enjoyed your recent Holiday Inn Riverwalk experience! Please come back and see us the next time your plans include the Alamo City. Regards, Lindsay Carroll- Rodriguez Administrative Assistant Lindsay.Carroll@Ihg.com 210-224-2500 x 500 More

Virginia
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 9, 2014

If you choose to economize and stay here be sure to insist upon a room at the end of a hall way away from elevators and the exercise room. No carpet in rooms makes it very noisy. If you must change rooms don't expect the front desk to ever speak to you again. Hold your breath when going out on... More

Was this review helpful? Yes 1
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear TravelwriterVirginia, We appreciate you taking the time to share your recent Holiday Inn Riverwalk experience, and would like to extend our apologies for falling short of your expectations on multiple aspects of your stay. We deeply regret the inconveniences you encountered, and would love the opportunity to discuss these matters with you a bit further. (As well as discuss... More

Denver, Colorado
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed September 9, 2014

Convenient is the only plus. Front desk staff was aloof and inattentive. I thought we were in a New York City hotel. Be prepared to shell out $28/night for parking. Would not return - too many other options.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Riverwalk, responded to this review

Dear rrs517, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

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Additional Information about Holiday Inn Riverwalk

Address: 217 N St. Mary's St., San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Number of rooms: 313
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Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn

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