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Holiday Inn Riverwalk

3.0 of 5
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217 N St. Mary's St., San Antonio, TX 78205
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1 room 1 guest
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702 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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El Paso, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed one night. Ate at the gen of a restaurant. Aaron cooks a mean ribeye. Very tasty and juicy. The asparagus and red potatoes were perfectly seasoned. The bartender, Alex, was very friendly and attentive. Plus, he's a fantasy football guru. Do if you're into fantasy football, or you want to be, hanging out with Alex is a great investment.... More 

Was this review helpful? Yes
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Tommy T, Thank you for taking the time to review your recent experience here at Holiday Inn Riverwalk, and specifically in Windows on the River Bar and Grill. Although not at all surprised, I am just delighted to read of your experiences with Alex, and with Aaron's delicious cooking! I very much look forward to sharing your comments with... More 

San Antonio, Texas
1 review
5 of 5 stars Reviewed 3 days ago NEW

I wanted to have a romantic date night with my Boyfriend and Elizabeth at the front desk recommended your Beautiful restaurant that we ended up really enjoying. Upon arrival we were surprised with a beautiful set up by Cindy and Caitlynn. Rebecca, our server did such an amazing job too. I had a little message that I Wanted on our... More 

Was this review helpful? Yes
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Ike S, Thank you for taking the time to write up a review of your recent Holiday Inn Riverwalk experience. We are so glad that you chose to spend your special evening with us, and are just elated to read that you enjoyed your time in our restaurant. We greatly appreciate you taking the time to recognize some of... More 

Rio de Janeiro
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I really like San Antonio and it took me a while to try this hotel. But after the first time in January, I chose it every time I got back. The location is excellent - you are on the Riverwalk, but on a calmer place, with just a 2-minute walk to the crowd. I also like the rooms as they... More 

Was this review helpful? Yes
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear silvia_martins, Thank you for your loyalty to Holiday Inn Riverwalk, and for taking the time to review your most recent stay with us. We are so grateful to have you as a returning guest, and are happy to read that you've enjoyed your time here. Please do not hesitate to contact me directly when booking your next trip to... More 

montreal
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed 5 nights at this hotel between August 5th and 10th. The hotel is very well situated in the middle of downtown San Antonio. The front entrance is on St Mary's street, right across from St. Marys Church and the back entrance takes you to the Riverwalk. The room is a good size with wood flooring, a large King... More 

Was this review helpful? Yes
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear PretPourPartir, Thank you for taking the time to review your recent experience here at Holiday Inn Riverwalk. We appreciate you being so detailed in your review. On behalf of the team, I would like to apologize for falling short of your expectations in several areas of your stay. Comments such as these really do make us a better hotel... More 

2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Nice bar and very great bartender. We have been to most bars on riverwalk and very disappointed. Alex was our bartender here tonight and has done a great job of making great drinks and keeping us occupied and enjoying our time. If ever back in SA we will def stay here and come back to bar to see Alex.

Was this review helpful? Yes
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Carol L, Thank you for your kind review of your recent Holiday Inn Riverwalk experience. I was delighted to read that you enjoyed your time in our bar, and am greatly looking forward to sharing these comments with Alex. We hope to see you again soon! Regards, Lindsay Carroll Administrative Assistant Lindsay.Carroll@ihg.com 210-224-2500 x 500 More 

Tucson, Arizona
1 review
5 of 5 stars Reviewed 1 week ago

Hotel was recommended by a friend, enjoyed the stay and view from my room. The bar/lounge area is a great place to unwind after a long day..Juan the bartender made sure I was well taken care of, great personality which made the afternoon enjoyable. Cynthia, the manager introduced herself and was also very friendly not only to myself but all... More 

Was this review helpful? Yes
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear azbanker, Thank you for choosing Holiday Inn Riverwalk for your recent trip to the Alamo City, and for taking the time to review your stay. We are just thrilled to read of your experience with with Cynthia and Juan. They really do exemplify the type of service culture that we promote here. I am highly looking forward to sharing... More 

Magnolia, Arkansas
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

When we first arrived, we had booked a double bed room. They told me that they were going to upgrade us to a king with a balcony overlooking the riverwalk. It sounded nice, but we had our 2 and 3 year olds with us. They were able to provide us with a crib, so we were able to make the... More 

Was this review helpful? Yes 1
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Megan W, Thank you for choosing Holiday Inn Riverwalk for your recent trip to San Antonio, and for your review of your experience. We are so happy to read that you enjoyed your time here, and of your encounters with our service professionals. I was disappointed to read of the cleanliness issues you experienced, and would like to extend... More 

Nashville, TN, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

When my husband and I stayed in the Holiday Inn in Panama City Beach, FL we had a great time and had excellent service so when I had to come to San Antonio for business I looked for a Holiday Inn. I was not disappointed when I checked in they upgraded me to a suite and it was a wonderful... More 

Was this review helpful? Yes 1
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Barbara W., Thank you for taking the time to review your recent stay with us! I was delighted to read of the great experience you and your husband had here, and am looking forward to sharing your kind comments with the team. Please keep Holiday Inn Riverwalk in mind the next time your plans bring you down to the... More 

Jacksonville, Florida
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Used my Holiday Inn points for this stay so this stay was literally free. Traveled with my wife and infant 6 month old on vacation. Location was EXCELLENT right on the Riverwalk, but away from the craziness of the main portion of the Riverwalk where the drunk people are. Parking was limited and I suggest the valet as opposed to... More 

Was this review helpful? Yes 1
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Pinoy1974, Thank you for taking the time to review your recent stay here at the Holiday Inn Riverwalk. We are so pleased to read that one of our IHG Rewards members had such a great experience! I greatly look forward to sharing these comments with the team at our weekly meeting this afternoon. Please do not hesitate to contact... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The front desk staff always greats you with a smile and and makes you feel welcome. They are willing to help with all request and give suggestions on where to go while exploring the Riverwalk. The hotel bar, Ripples is a great place to unwind after a day of work and the bartenders are friendly and make you feel as... More 

Was this review helpful? Yes 1
HIRiverwalk, Executive Assistant at Holiday Inn Riverwalk, responded to this review

Dear Kris F, Thank you for your kind review of your recent Holiday Inn Riverwalk experience. Although not the least bit surprised, I am absolutely delighted to read of your encounters with our Front Desk and Bar team, and am looking forward to sharing these comments with them. Please keep us in mind the next time your plans bring you... More 

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