I just got back from a week in San Antonio for a big tradeshow. Our company stayed at Holiday Inn, Riverwalk, San Antonio. I had to go straight to the convention center from the airport upon arrival, so on my way to the hotel I was able to walk along the Riverwalk... So beautiful! The Hotel is conveniently located right... More

I am disappointed for a Holiday Inn! The rooms are clean. The rooms do not have refrigerators. They only have them for people who need one for medical reasons. A small microwave would have been nice too. Our room was noisy and cold. The insulation around the door is "micky moused" a foam strip stuffed in the frame and falling... More

I have reserved this location for the last 10 years for our company's annual meeting and awards banquet. The hotel sits on the Riverwalk. We have about 200 people who call this hotel home for one weekend every year! The same management and staff are there year after year. The rooms are clean and spacious! I highly recommend this location... More

By no means would I say you should NOT stay here. Just a few things that the management and guests should keep in mind. The staff is varied. I checked in without a problem. My business associate checked in with different people and you would have thought it was an inconvenience for the staff . . . and she is... More

We visited the Holiday Inn Riverwalk while visting San Antonio to watch the Alamo Bowl. The hotel is located on the San Antonio Riverwalk but about a block away from the "loop". With it's location just off the main riverwalk drag, it is in a quieter part of the riverwalk but a short walk to all the restaurants, the Alamo,... More

I stayed at the Hotel from 1 - 3 January. On the 2nd I left 4 gold/precious stone rings in my locked bedroom and they were stolen. They were my late mother's rings and of great sentimental value to me. Not hugely valuable but irreplaceable. I can't prove I had them. The hotel investigated and advised that the housemaid who... More

The location is wonderful. Walking distance to attractions, restaurants and bars. The customer service is lacking. The rooms were okay. Not very clean. Simple and basic rooms. Stayed for several weeks and had multiple billing issues. More

This was the worst Hotel experience I have ever had. Where to begin? Upon arrival, you will be in a line of cars around the block as this hotel seems to think one valet is enough (there is no self-parking). Wait in a long line at the check-in counter (as this hotel seems to think 1 counter staff is enough)... More

When we checked in the staff was very welcoming and accommodating. We had beautiful rooms overlooking the river, and everything is so conveniently located. The manager, Kathy is a delight! We decided to let her know how much we were enjoying ourselves because so often people only contact the manager if they have a complaint. It's important to also let... More