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All 347 San Antonio hotels

Holiday Inn Riverwalk

3.0 of 5 Hotel   |   217 N St. Mary's St., San Antonio, TX 78205 (Downtown)
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Ranked #125 of 347 hotels in San Antonio
A recent review
5 of 5 stars reviewed 2 days ago
Lauren G Corpus Christi, Texas
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474 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
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English first
Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

The valet parking manager at this hotel is AMAZING. My 2nd key chain was accidently missplaced and he went above and beyond to find them. He UPS'd my keys overnight and sent a text message to checking to make sure I received them and told me that the next time I stayed there he would personally handle my valet parking!... More

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HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear Lauren G, We thank you for taking the time out to write up such an incredible review of your recent experience here at the Holiday Inn Riverwalk! I was so happy (but not the least bit surprised) to read of the excellent service provided to you by Bric and the valet team, and greatly look forward to sharing your... More

Independence, Missouri
Contributor
13 reviews 13 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family (2 from Los Angeles, 2 from Denver, and 2 from Independence, MO) met in San Antonio for the weekend of April 4-6, 2014. When we arrived at the Hotel, we advised that the 2 from California would be late arrival, and asked if they could get on the same floor as us. The man at the Reception Desk... More

Was this review helpful? Yes 1
HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear Valued Guest, Thank you for taking the time to write such a wonderful, detailed review of your recent experience here at the Holiday Inn Riverwalk! Our ultimate goal here at the Holiday Inn Riverwalk is to provide excellent service, value, and convenience to valued guests such as yourself, and I'm so glad that we were able to provide you... More

Michigan
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We were spending a quick night in San Antonio and wanted to be close to the Riverwalk. The Holiday Inn was a great option as it is close, affordable and their parking was reasonable. I was a bit disappointed in the room quality and cleanliness though. There is no carpet in the room and the laminate floor did not feel... More

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HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear HarleyGirl61, Thank you for taking the time out to provide us with details from your recent stay here at the Holiday Inn Riverwalk. I was disappointed to read about your poor room experience and would like to humbly extend my apologies for this. Please trust that feedback such as this is extremely valuable and has been shared with our... More

Brisbane, Australia
1 review
3 of 5 stars Reviewed 1 week ago

I am currently staying here (6th April) and wanting to use the HI Windows on the River restaurant.I was unable to as it is more economic to seat patrons at the bar due to a slow night.The seating on offer was a stool at the bar or a stool at a bench to the side which may be ok but... More

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HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear Jillie0212, Thank you for taking the time to review your stay with us and bringing these concerns to our attention. Here at the Holiday Inn Riverwalk, we aim to deliver convenience, value, and excellent service to our hotel guests, and we deeply regret falling short of that during your time with us. Please trust that matters such as these... More

Atlanta, GA
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was attending a workshop and didn't want to stay at the hotel the workshop was at. I wanted a place close to the action of the riverwalk, but not right in it, and I wanted a room with a view and balcony. This place fit the bill. We did arrive a few hours early and told them they could... More

Was this review helpful? Yes 1
HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear Valued Guest, Thank you for taking the time to review your recent stay here at the Holiday Inn Riverwalk. We're so happy to read that you had such a nice experience, and that you were able to take in so much of what our beautiful city has to offer! We hope you'll keep us in mind the next time... More

Saint Joseph, Missouri
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A group of 10 middle aged adults made this our base of operations during a 50th birthday celebration and we couldn't have been happier with the Holdiay Inn Riverwalk. It is ideally located directly on the Riverwalk with access either from the rear of the hotel or a couple of quick steps from the front. The rooms were very nice... More

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HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear CMSBillThompson, Thank you for taking the time to write up such a great review of your recent stay with us! We know you have a lot of options in the area, and we greatly appreciate you choosing Holiday Inn Riverwalk for your special event! Please keep us in mind the next time your plans bring you to the Alamo... More

Iowa
Contributor
16 reviews 16 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I thought the location on the Riverwalk was nice. We had a problem with the room but was taken care of by housekeeping. I thought it was a little pricey, but that seems common on the Riverwalk. All in all a fine hotel. front desk staff was very friendly.

Was this review helpful? Yes 1
HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear Valued Guest, Thank you for your honesty and feedback from your recednt stay here at the Holiday Inn San Antonio Riverwalk. W'e're happy to read that you were able to take advantage of our excellent Riverwalk location and that you found our staff to be friendly, and efficient in fixing any issues that you may have encountered during your... More

Watertown, South Dakota
Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

the hotel was clean and modern, the staff was all friendly an helpful, but do not stay in room 617... the pool is on the next floor above you and makes a noise like valves are closing and opening could be at different times, might start about 6:00 am or 10:00pm not all the time or very long just enough... More

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HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear Roxy R., We thank you for taking the time to review your recent stay with us here at the Holiday Inn Riverwalk. Your honesty and feedback are greatly appreciated, and are extremely valuable to the hotel management team. Please accept our sincere apologies for the noise issues you encountered during your stay. Please trust that this has been brought... More

Grand Prairie, Texas, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I received the hotel stay as a promotion, so I did not pay much. However, the hotel was beautiful and it was in a quiet yet close location to all the action on the Riverwalk. The room was very nice and chic. The hotel staff was excellent and they brought us complimentary toiletries when one of the girls left her... More

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HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear Natassia M, Thank you for taking the time to review your recent stay here at the Holiday Inn Riverwalk! We are so thrilled to read that you had such a great experience, and look forward to the pleasure of hosting you as our guest again in the future! Please do not hesitate to reach out to me directly when... More

Bergen, Norway
Contributor
17 reviews 17 reviews
10 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We picked the Holiday Inn Riverwalk for its sentral location in the Riverwalk area. We were very pleased, as everything was within walking distance. The weather was great and we experienced the vibrant evening life around the river at its best. Great! The hotel was very comfortable. Easy self parking in the hotel, well advised by the helpful staff as... More

Was this review helpful? Yes
HolidayInnRiverwalk, Administrative Assistant at Holiday Inn Riverwalk, responded to this review

Dear Erik M, Thank you for taking the time to write up such a wonderful review of your recent experience here at the Holiday Inn Riverwalk! We thank you for the kind comments, and greatly look forward to sharing them with the staff at our weekly service meeting! Please keep us in mind the next time your plans bring you... More

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Additional Information about Holiday Inn Riverwalk

Also Known As:
Holiday Inn Riverwalk Hotel San Antonio
Holiday Inn Riverwalk Hotel
Riverwalk Holiday Inn
Holiday Inn San Antonio
San Antonio Holiday Inn
Address: 217 N St. Mary's St., San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#125 Top resorts Hotel in San Antonio
#125 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Riverwalk 3*
Official Description (provided by the hotel):
Choose this Downtown San Antonio & Riverwalk location as your gateway to the city. Ideally situated in the heart of San Antonio s business, theatre, and nightlife district, this Downtown/Riverwalk destination hotel offers easy walking access to all of the San Antonio Downtown area attractions: the Alamo, El Mercado, the Rivercenter Mall, Henry B. Gonzales San Antonio Convention Center, Alamodome and the Majestic Theater. Every aspect of your stay at this Holiday Inn San Antonio Hotel defines our commitment to comfort and service. This San Antonio Riverwalk hotel features an outdoor heated pool, game room, fitness center and laundry service. Take advantage of our 24 hour Business Center, where you ll find High Speed Internet Access, printer and online services. We offer Complimentary Wireless High Speed Internet Access in all guest rooms, meeting rooms and public spaces. Enjoy Windows on the River, a tri-level restaurant that offers a picturesque view of the Riverwalk. Entice your taste buds and join us for breakfast, lunch and dinner. Make sure to bring the whole family because at the Holiday Inn San Antonio Riverwalk Hotel kids under 12 always eat free (some restrictions apply). The Holiday Inn Riverwalk s central location, grand hospitality, and elegance will insure you have a memorable experience. ... more   less 
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