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San Antonio Marriott Northwest

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3233 NW Loop 410, San Antonio, TX 78213
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228 reviews from our community

Traveler rating
    38
    68
    66
    32
    24
See reviews for
65
34
15
83
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for San Antonio Marriott Northwest
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Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 8, 2013

After reading some of the reviews I was concerned as a Marriot Gold member about this hotel. I was pleasantly surprised by my stay. The receptionist was very nice and the lobby with fountain was nice. Yes this is an older hotel but my room was clean and nicely outfitted to Marriott standards, only the TV was still a CRT.... More 

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Lewisville
Top Contributor
66 reviews 66 reviews
33 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 4, 2013

The hotel is a short drive from the San Antonio airport. The interior of the hotel is nice, but as others have said, the hotel rooms are a little dates. The conceirge lounge has real food for their evening happy hour snacks. It includes soup, veggies, and a hot entree. The staff of the hotel is OK. About average.

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Charlotte, NC
Top Contributor
107 reviews 107 reviews
91 hotel reviews
89 helpful votes 89 helpful votes
1 of 5 stars Reviewed May 20, 2013

1990's decor with today's prices! The rooms are very outdated. Big old tv, neither phone worked, coffee machine was broken... like a time machine! Service is the worst: unfriendly and unhelpful front desk agents... most other guests looked like they were from the trailer park.... FAR from the airport and with no airport shuttle on demand (the website lies).

Was this review helpful? Yes 1
Austin, Texas
Contributor
18 reviews 18 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 13, 2013

My room was outdated and really dirty. The air vent had a lot of dust built up on it and the bathroom had mold on the ceiling. The hotel was so nice they up graded me to a suite, gave me 10, 000 Marriott reward points and emailed me an apologie. The only thing was I wish the apologie would... More 

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Colorado Spring
Top Contributor
216 reviews 216 reviews
52 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed April 24, 2013

Very old hotel rooms. Probably the oldest of any Marriott I have been to. Concierge club is great with a fantastic breakfast and snack spread. Staff is very nice and willing to help. Exercise room was nice but not great. Pool was dated. Just an overall dated hotel but not bad. I had a room by the elevator and it... More 

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Columbia, MD
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 16, 2013

Our room was dirty. The sheets had dirt spots along with what looked.like some red stains. The room had not be vacuumed to top it off the a/c was frozen and did work and the light next to bed didn't work. We asked for a different room. Hope it is in better shape.

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Dallas, Texas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 9, 2013

The hotel was shown as 3.5 star. It is good, but looks old. the shams on the bed were torn and overall it doesn't give a 3.5 star rating feeling. It can be a 2.5 star hotel and you can stay in, only if u get it at a very good deal.. defnly not $99 per day..

Was this review helpful? Yes 1
New York City
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 9, 2013

We are Marriott Gold Members, so we frequent Marriotts alot. This Hotel was very typical Marriott. the Pool was nice, and that is what saved the rating from a 3 to a 4. I was disappointed with the Concierge lounge, as it was closed on weekends. What's the point of being on Lounge level if it's closed? Also, The Lobby... More 

Was this review helpful? Yes 1
Top Contributor
97 reviews 97 reviews
72 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed April 8, 2013 via mobile

I was in and out in about 4 hours. My nap was great. The staff got me to my room quickly and had my cab arranged for 4:30 the next AM. The room was comfortable. My only complaint was I thought according to website it was much closer to the airport. This was a bit frustrating since I call all... More 

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texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed April 3, 2013

Second time to stay here and will again. Located minutes from just about everything in S.A. Clean rooms great atmosphere and friendly staff. A nice sized pool that was somewhat heated but that didn't stop the kids they loved it.

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