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All 352 San Antonio hotels

San Antonio Marriott Northwest

3.5 of 5 Hotel   |   3233 NW Loop 410, San Antonio, TX 78213 (Northwest Side)
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48%
Ranked #182 of 352 hotels in San Antonio
A recent review
3 of 5 stars reviewed 3 days ago
Kevin m Chicago, Illinois
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184 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is straight out of the mid 80s to early 90s. Slight updates have occurred, but I have stayed at several Courtyards/Fairfields that were much nicer. Like many of us I choose Flagship Marriott over another property due to the amenities, which this hotel does have even if the hotel feels old and worn. Front staff was friendly and... More

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mexico
Top Contributor
55 reviews 55 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

we used hotwire.com and were not sure what we would end up with.we did very well.we were in a large room on the 9th floor.good view.staff was extremely friendly,helpful and fun.room was clean and up to date with furnishings.a very nice stay as we were there 5 nights.

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Cincinnati, Ohio
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a hotel that I have stayed at more than 5 times before and is very convenient for the Medical Center area of San Antonio. The hotel has some nice features, such as the vaulted bar and restaurant area, but I have found the rooms to be of variable quality. Generally speaking the rooms from the second floor and... More

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samnw, Manager at San Antonio Marriott Northwest, responded to this review

Hi And thanks for your comments, I am pleased to say that we have a remodel and renovation starting, however still in the early stages. ,,, Every room and public space will be renewed and we will be one of the best Marriotts in the country. You are important to us, and I hope you'll see that and give us... More

1 review
1 of 5 stars Reviewed 1 week ago

My family and I arrived at the Marriott Northwestern in San Antonio, Texas today. When we so called "checked in" the wait for one room was over 45 min.! Not only did I confront them in a polite way, but they argued back saying the housekeeping was already working on our room and asked us to sit down! I would... More

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samnw, Manager at San Antonio Marriott Northwest, responded to this review

Hi and thanks for your comments, I remember you and your family, and apologize once again that you had to wait for your requested room. We did run into some unexpected issues preparing the room, I'm glad we were able to get a double room ready. We're sorry you had to wait. Our staff does their best and it is... More

Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

I am a Marriott rewards member and I always pick a Marriott no matter what state I am in. This Marriott was a bummer. The lobby was beautiful but the room smelled musty and like an old smoking room. The gym was nice but 2 out of the 3 nights kids would come in there ( i guess there was... More

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samnw, Manager at San Antonio Marriott Northwest, responded to this review

Hello, and thanks for your comments. We did have some challenges during the time you were here and did our best to contain the excited kids who were staying with us. I'm sorry they caused disruption to your workout. We do have complimentary WIFI in the lobby (and the signal is available in many of the rooms) It is only... More

Corpus Christi, Texas
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am a Gold rewards member for Marriott. This is the most run down and outdated Marriott property I have stayed at. The rooms had an musty order and i stayed on the Concierge level. Overall this hotel need a complete renovation. The pictures do not tell the real story about the property. The pool area was even run down.... More

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samnw, Manager at San Antonio Marriott Northwest, responded to this review

Hello and thanks for your comments, I am pleased to say that a renovation is in our near future, however that is no excuse for the musty odor and poor impression we left on you. I hope you''ll accept our most humble apology and give us another chance to serve you someday. -SA-Marriott-NW More

Tierra Amarilla, New Mexico
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Yes, this hotel's interior is dated but the staff more than make up for it. Our great experience with the staff started with the shuttle driver who picked us up from the airport and continued throughout our stay. We will stay here again.

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samnw, Manager at San Antonio Marriott Northwest, responded to this review

Thanks for you nice comments about our staff, we are very fortunate to have such a dedicated, hard working team. We are also in the begining stages of a renovation, and hope to serve you again in the near future! -SA-Marriott-NW More

Top Contributor
59 reviews 59 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

This hotel is situated well for the medical center in San Antonio along I 10 between 1604 and 410. Rooms a little outdated but great beds, showers, and towels. Staff was more than accommodating and friendly. The concierge level is definitely the way to go at this property. I'd stay here again if on the central/west side of San Antonio.

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Midland
Contributor
11 reviews 11 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 20, 2014

My family and I stayed at this hotel June 11-14th. We stayed at the concierge level with the concierge room. Nice to have the free appetizers and desserts to hold us over. The rooms are average, a little outdated. But the staff was courteous. The breakfast is pricey but we got the option added in our hotel. Pool is a... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 19, 2014 via mobile

We got on a deal through Priceline and stayed two nights. The hotel is in need of an update and at first look I would be upset if I paid full price. It took forever to get in the elevator because only one was working when we checked in at 8PM. Luckily when we woke up the next morning it... More

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Additional Information about San Antonio Marriott Northwest

Address: 3233 NW Loop 410, San Antonio, TX 78213
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — San Antonio Marriott Northwest 3.5*
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Also Known As:
San Antonio Marriott Northwest Hotel San Antonio
Marriott San Antonio

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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Number of rooms
292

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