We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn San Antonio Downtown

3.0 of 5 318 West Cesar Chavez, San Antonio, TX 78204
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Holiday Inn San Antonio Downtown
Professional photos View all
Browse nearby
Holiday Inn San Antonio Downtown
Write a Review

389 reviews from our community

Traveler rating
    112
    115
    93
    36
    33
See reviews for
113
97
28
78
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (389)
  • Mar-May only
    (106)
  • Jun-Aug only
    (109)
  • Sep-Nov only
    (100)
  • Dec-Feb only
    (74)
All months
Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

A friend and I stayed for two nights during the PAX South convention going on at the nearby convention center. We found this hotel to be a bit inconvenient as parking downtown right next to the convention center is expensive and hard to find so we walked the little over a mile all three days to get to the convention.... More 

Was this review helpful? Yes
London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We booked this hotel only the day before we arrived as were travelling around Texas for a few days and not really planning ahead much. This hotel is situated in the heart of Downtown San Antonio withing walking distance to the famous River Walk which really comes to life at night with its bars, restaurants and music. The outdoor pool... More 

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for letting us know about your stay. Safe Travels! Ben-GM More 

Allen, Texas, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised by this visit. I booked on priceline and when we arrived they had us in a room with two full beds. It was just my husband and I so this would not work well for us, luckily the front desk was very nice and was able to accommodate us with a king bed room that was... More 

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us about your stay. Safe Travels! Ben-GM More 

Houston
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here with a group of 106, mostly students who were performing at the Alamobowl Game on Jan 2, 2015. The staff was fantastic and did an excellent job of handling and coordinating not only our large group but also four or five other high school bands, all at the same time. Everything was flawless. The hotel is nice... More 

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that you had a wonderful stay and that my staff was able to take care of your group. Safe Travels! Ben-General Manager More 

San Antonio, Texas
Top Contributor
69 reviews 69 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Let me say thanks again to entire management and staff. This hotel was great. I booked 2 rooms for 2 nights arriving late. When I was checking in all staff was friendly, helpful and professional. When I explained that my family was in visiting area, they quickly provided coupons and brochures that proved very helpful with our outings. This hotel... More 

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Wow! Thank you for taking the time to let us know what a wonderful stay you had at our Hotel. Safe Travels! Ben-General Manager More 

Oslo, Norway
Top Contributor
499 reviews 499 reviews
86 hotel reviews
187 helpful votes 187 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location is great if you come by car. It takes you 10-15 min to walk to River Walk, but parking iand the WIFI is both free, which is good. The rooms are OK but a bit on the dark side - I would have prefered a bit more lighting. The decor is old and the bathroom was a bit... More 

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for posting about your stay. Safe Travels! Ben-General Manager More 

brownsville,tx
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Have stayed here several times. Great price for location Older hotel but has been kept up. . Easy check in and out. Nice pool. Free parking, shuttle to town, and very close to riverwalk. Will stay here again.

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for your continued support. I hope you have a great new year, Safe Travels! Ben-General Manager More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 11, 2014

This is an affordable, mostly OK type of a hotel. It is in a great location. I have stayed here several times and been satisfied until this time. After a late night we were sleeping in. Over two white noise devices both of us were awakened by rude and inconsiderate guests in the 4th floor room next door, or so... More 

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for posting about your stay. I am glad to hear that you have enjoyed our Hotel in the past and were staying with us again. I am sorry that someone on my staff was being loud. I will be sure that my housekeeping staff reads your comments to hopefully prevent this in the future. Safe Travels! Ben-General Manager More 

Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 10, 2014

I arrived to this hotel on dec 8th 2014, I was staying for 3 nights with my mom and my sister. At first everything seemed ok until on the second night we saw a huge cockroach (almost 2 in long) in the room. I don't know how it is for you but for us, sleeping with a 2 inches long... More 

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for bringing this to my attention. I am very sorry that this was your experience. I will be contacting our pest control company and passing along our comments to make sure this matter is addressed. Sincerely Ben-General Manager More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 10, 2014

We had a room on the first floor in the back corner of the hotel - the window faced the rear, poorly-lit parking lot. We returned to our room after a few hours that evening and our window had been shattered and our room ransacked. The hotel had no cameras in the back of the building nor was there security... More 

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

I am very sorry you felt I was unhelpful. I believed I tried my best to help you out in a difficult situation. Ben-General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn San Antonio Downtown? Share your experiences!

Write a Review Add Photos & Videos

Hotel Summarization (Beta)

What travelers say

  • River walk(7)
  • Very nice(5)
  • FREE parking(5)
  • Market Square(4)
  • Pool area(3)

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Priceline, Cheap Tickets, Despegar.com, Hotels.com, BookIt.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Holiday Inn San Antonio Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (27)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (7)
Viewed
Bathroom (3)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (7)
Viewed
Dining (4)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay