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Holiday Inn San Antonio Downtown


Hotel class 3.0 of 5
318 West Durango, San Antonio, TX 78204
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Reviews you can trust

72% Recommend
4.0 of 5 stars 49 reviews
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By trip type
All (49)
[ Date ] [ Rating ]
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5 of 5 stars
note0502   1 contribution
victoria
Oct 19, 2009 | Trip type: Business, Solo travel

The holiday inn was great upon arrival. I was greeted with warm welcomes and friendly service. The lobby and my room were very clean and nicely decorated. I loved my room and my bed was very cozy. I would recommend this hotel for anybody traveling to the San Antonio area. more

Management response from
WHGMSanAntonio_TX, General Manager

Thank you for taking time to provide your comments! We pride ourselves on maintaining a warm, service oriented atmosphere as well as a very clean hotel as noted in your comments. Again, thank you for taking time to provide your comments! Wade Henderson, General Manager

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5 of 5 stars
GIJOE1955   1 contribution
GIJOE1955
Oct 19, 2009 | Trip type: Couples

This is a great hotel to be in the downtown area. Reason free parking, Your one block from the market Sq. The bus or holiday Inn. shuttle will take you to river center mall. It's also easy to get back on the highway when it's time to head home. I live in San Antonio & enjoy my stay. more

Management response from
WHGMSanAntonio_TX, General Manager

Thank you for taking time to provide your comments! We agree, everyone enjoys our free parking and easy access to all of the downtown attractions is hard to beat! Market Square with all of its shopping and restaurants is just two blocks away. The San Antonio trolley system provides service to the Riverwalk, Alamo and so much more and has...

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5 of 5 stars
bearcat12   1 contribution
brownsville tx 78520
Oct 18, 2009 | Trip type: Business

I been staying in this hotel for 2 years with my work colleagues , I have been there when the Hotel was remodeling, the service by the personal, especially Rick ; remembers by name everytime I check in , makes you feel right at home after a 330 mile trip from Brownsville, Tx, . I recommend this Hotel to everybody... more

Management response from
WHGMSanAntonio_TX, General Manager

Thank you very much for sharing your great experience at our hotel! We are very proud of the large number of guests that consistently return back to our hotel. We understand how important warm, friendly service is to our valued guests. Again, thank you for taking time to share your comments and recommend our hotel. Wade Henderson, General Manager

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4 of 5 stars
slickfromdallas   1 contribution
Dallas Texas
Oct 9, 2009 | Trip type: Business

Clean, close to all downtown area. Very easy to get any where in the city from this hotel. Great Rate. We spent 5 days 4 night at the hotel. The food at the restaurent was better then most hotel food. I used the business center. It was also clean and good equipment. I will stay at this hotel again. more

Management response from
WHGMSanAntonio_TX, General Manager

Happy to hear you had four great nights at our hotel! Thank for sharing how convenient our location is to all of the downtown attractions as well as noting your good experiences in our restaurant. Market Square with all of its shopping and restaurants is just two blocks away. The San Antonio trolley system provides service to the Riverwalk, Alamo...

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5 of 5 stars
alpine01   1 contribution
alpine01
Oct 7, 2009 | Trip type: Business

I have been staying here for the last 18 months when I come to San Antonio. I always try and have my company book me here. The staff has always gone above and beyond to make sure I am comfortable. I carry a lot of equipment on my company truck and nothing has ever happend to our stuff. We feel... more

Management response from
WHGMSanAntonio_TX, General Manager

Thank you for the great response! We are very proud of the large number of guests that stay with us many times a month, many months a year! Nothing says more than guests that continue to come back again and again! We pride ourselves on maintaining a very clean hotel and providing a warm, service oriented atmosphere. The private reception...

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5 of 5 stars
redfishVictoria   1 contribution
Victoria
Oct 5, 2009 | Trip type: Business, Solo travel

this hotel is like going home,the employees are like my family all so nice,friendly and so helpful,they treat me like a king here and boy that feels good everyone needs pampered once in awhile. more

Management response from
WHGMSanAntonio_TX, General Manager

We aim to make every guest feel like a "King"! Thank you for your great comments about our service! Wade Henderson, General Manager

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4 of 5 stars
KimberlySlone   1 contribution
Pittsburg, TX
Oct 1, 2009 | Trip type: Family

Went through priceline to Stay at this hotel from Thursday 9/10/2009 till Sunday 9/13/2009 for just $50 a night, just wanted to tell you That we absolutely loved the location, staff, pool, room, everything about our stay at your location. It was PERFECT!!!! As we were pulling away from the parking lot to return home my 4 yr old daughter... more

Management response from
WHGMSanAntonio_TX, General Manager

Wow, thank you for taking time to tell everyone about our great location and staff! We look forward to your return to our hotel! Wade Henderson, General Manager

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5 of 5 stars
Tomdolan   1 contribution
Texas
Sep 24, 2009 | Trip type: Business, Solo travel

I have spent about 200 nights at this hotel and have never been disapppointed. My wife and family have been as pleased as I have been. I have also noticed many other business travelers staying over and over again. more

Management response from
WHGMSanAntonio_TX, General Manager

Thank you very much for sharing your great experience at our hotel! I can think of no higher praise than a guest saying “I feel like I am home”! We focus on providing a warm and service oriented atmosphere while also providing spotlessly clean and up-to-date accommodations. Again, thank you for taking time to share your comments and recommend our...

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4 of 5 stars
jmullins762   7 contributions
Lancaster, CA
Jul 8, 2009 | Trip type: Couples

We stayed out this hotel after we booked it with Priceline. I was not sure what to expect, but was pleasantly surprised with this hotel! The room was nice, though a bit warm sometimes, but not unbearable and the heat index was very high while we were there. We stayed on the fourth floor, one guest suggested that the third... more

Management response from
WHGMSanAntonio_TX, General Manager

Thank you for taking time to tell everyone of our great service and very convenient location. We will be looking forward to your return visit to San Antonio!

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1 of 5 stars
RYSP   2 contributions
Washington DC
Jun 1, 2009 | Trip type: Family

We stayed in the Holiday Inn San Antonio downtown from 05/26-05/27 for two nights. This was one of the worst hotels that I had ever stayed in. I thought I got a good deal thru priceline ($50/night). First off .. this hotel is no where close to the downtown/Riverwalk areas. Its a good 15 mins hike. And with kids its... more

Management response from
WHGMSanAntonio_TX, General Manager

Thank you for taking time out to provide your valuable comments. Your comments help us make improvements where needed. On behalf of the entire team at our hotel, I apologize for the ants you encountered as well as any response that was not as prompt and professional as would be expected. We value your feedback as well as your patronage....

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Holiday Inn San Antonio Downtown Also Known As

  • Holiday Inn San Antonio
  • San Antonio Holiday Inn
Address: 318 West Durango, San Antonio, TX 78204