Holiday Inn San Antonio Downtown (TX) - Hotel Reviews

Address: 318 West Cesar Chavez, San Antonio, TX 78204

Phone Number:

Region: United States > Texas > San Antonio > Avenida Guadalupe , Downtown

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

#91 Family Hotels in San Antonio

Price Range: $

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Holiday Inn Downtown-Market Square is located just 2 blocks to Market Square, 6 blocks to the River Walk area, 8 blocks to Convention Center, 10 blocks to the Alamodome. We have beautifully renovated all of the guest rooms, lobby, fitness center, and pool area! We offer interior corridors, complimentary parking and wi-fi. Madera Restaurant & Bar. Large outdoor pool with spa and sundeck. Business center and sundry shop. ... more less

Reservation Options:: TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Travelocity, Priceline, Venere, Cheap Tickets, Olotels, getaroom.com, Hotwire, Agoda and Hotels.com so you can book your Holiday Inn San Antonio Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Holiday Inn San Antonio Downtown Hotel San Antonio; Holiday Inn San Antonio Downtown Hotel; Holiday Inn San Antonio; San Antonio Holiday Inn

Write a Review

226 reviews from our community

See which rooms travelers prefer - 23 traveler tips

Melanie S

Coffeyville

Reviewer

5 reviews

5 hotel reviews

Reviews in 2 cities

2 helpful votes

“Thought we had just stumbled in on a crime scene”

Reviewed May 11, 2013 via mobile

Checked in; reception very friendly. Went to our room and upon entering, found beer cans strewn about, TV blaring, mixed drinks melting on the counters, the bed torn apart and a phonebook opened with a message scrawled on a notepad beside it. Began looking for a corpse-- just in case. Finding none, we returned to reception and received another room,... More

Was this review helpful? Yes 1

Problem with this review?

Well for starters, I am sorry we checked you into a room that had not yet been serviced. I am not sure if you reported the blackout drapes to the front desk but each rooms should have them. Because of the way these reviews are done unless you mentioned it to my front desk staff I am not sure which... More

Melicar69

1 review

1 helpful vote

“Surprised.”

Reviewed May 6, 2013

My husband and I stayed at this hotel this past weekend (4/26 -4/28). We were VERY hesitant to book a room here because of the previous reviews we'd read about the recent renovation. But the location and price were hard to pass up. Besides, we were there to attend the annual Fiesta event so figured we wouldnt be at the... More

Thanks for the comments however this review is for a stay at the Holiday Inn Riverwalk. They have wood flooring in their rooms. Safe Travels! Ben, General Manager More

elise252

yorkshire lass in sunderland, tyne & wear, england

Senior Contributor

23 reviews

18 hotel reviews

Reviews in 12 cities

81 helpful votes

“Very pleasant lodgings indeed. Really.”

Reviewed May 4, 2013

I would recommend this hotel to anybody, except those who have their hearts set upon the Riverwalk. It is about 7-8 mins walk from that lovely destination; if that epic journey is too much for you and your zimmer frame then you would be well advised to look closer to home. It is however only about 3 mins walk away... More

Was this review helpful? Yes 2

See 2 more reviews by elise252 for San Antonio

For starters, a simple “Thank You” is in order for your comments. I must say this is my new all time favorite guest review. It’s nice to get kind words from an experienced reviewer/traveler. I am glad you enjoyed your stay. Safe Travels! Ben, GM More

DETraveller089

Munich, Germany

4 reviews

4 hotel reviews

Reviews in 4 cities

“Don't expect too much”

Reviewed April 27, 2013

We stayed two nights in this hotel at the end of downtown, close to the famous market square. The pictures we saw in the internet when we booked did not really show the real thing. The hotel is quite old and only partly well-kept. The carpet was partly very dirty and smelled. Breakfast was OK.

Was this review helpful? Yes

I am sorry you didn't enjoy your visit to the Market Square area. I will share your other comments with my housekeeping staff. Most people that I speak with have a great time and really enjoy all the shops and sites to see in San Antonio's oldest market area. Safe Travels Ben, General Manager More

Travelers are raving about these San Antonio hotels

Comfort Suites Alamo/Riverwalk

ABS:HotelCheckRates-d1140713?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Drury Plaza Hotel Riverwalk

ABS:HotelCheckRates-d625299?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

The Westin Riverwalk

ABS:HotelCheckRates-d99535?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Riverwalk Vista

ABS:HotelCheckRates-d269651?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

Drury Inn & Suites Riverwalk

ABS:HotelCheckRates-d123559?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton

99lorton99

Lorton, Virginia

“Good value for the money”

Reviewed April 19, 2013

We stayed at the Holiday Inn Market Sq for 8 nights in early April/2013. Eight nights gave us an overall view of the hotel from the prespective of more than one night. We were very pleased with everything about this hotel. First the free parking. We had a car but after 2 days paying for parking in downtown we decided... More

Wow, thanks for the kind words. Glad you had an enjoyable stay. I will make sure that Steve and Hector our shuttle drivers get to see your comments as well. Safe Travels! Ben, General Manager More

marksw12

Corpus Christi, Texas

25 reviews

Reviews in 8 cities

8 helpful votes

“Most disappointing”

Reviewed April 18, 2013

For a Holiday Inn, this property is worn out, literally. The chairs in the restaurant and lounge are so worn the leather is worn off and cracked. The desk clerks tried to be helpful but house keeping didn't seem to want to cooperate. I had to ask twice to replace the chair for the desk that was broke. I asked... More

See 3 more reviews by marksw12 for San Antonio

Please accept my apology, I will make sure to share your comments with my Housekeeping Director and staff. Safe travels Ben, General Manager More

NATHANHOUSTON

HOUSTON

Top Contributor

93 reviews

10 hotel reviews

Reviews in 30 cities

25 helpful votes

“I will be back!”

Reviewed April 15, 2013 via mobile

The staff was excellent, the location for the price was fantastic, the beds were very comfortable and the hotel & room was very well cleaned. What more could you ask for? I will stay here on future visits to San Antonio.

See 3 more reviews by NATHANHOUSTON for San Antonio

Thank you for sharing about your stay. It is always nice to hear when our guest have a pleasant visit. Safe Travel! Ben, General Manager More

JLS1007

Stockbridge, Georgia

Senior Reviewer

10 reviews

Reviews in 5 cities

5 helpful votes

“Great place to stay in San Antonio”

Reviewed April 9, 2013

This Holiday Inn near Market Square was very nice. We could walk all the way downtown to the Riverwalk or the hotel had a shuttle that would take us and pick us up anytime we wanted. Hotel staff was very nice and took care of anything we asked for. The rooms were clean and quite. Had a wonderful trip and... More

Wow thank you for the kind comments. I am sure my staff will enjoy hearing about your stay! Safe Travels Ben, General Manager More

Robin M

Wichita, Kansas

9 reviews

“friendly, hardworking staff , convient l location overall great experience”

Reviewed April 6, 2013

I would recommend this hotel for anybody with reasonable expectations . The staff was responsive to every request and question I had. the first night I was there I think a trapped bird was on my balcony .Reported it and it was taken care of immediately! All of the staff I encountered were excellent . Tammie at the front desk... More

See 8 more reviews by Robin M for San Antonio

Thank you for sharing some good useful feedback. I will look at clarifying our shuttle schedule to keep everyone informed on when the shuttle is available. Thanks for the kind words. I will make sure Tammie and Steve get to see them. Safe Travels! Ben, General Manager More

PaladinHammond

7 reviews

Reviews in 7 cities

“Hope you didn't want a hot shower”

Reviewed April 3, 2013 via mobile

Got out of the shower shivering! Water restrictors made it difficult to shower, but tepid water was the worst I've experienced. The room was good and the AC was good. No complimentary breakfast. Staff did offer me a free shuttle over to The Alamo.

Please accept my apology on the cold shower. I will make sure my maintenance takes a look at that. I am glad you enjoyed the other parts of the Hotel and your stay. Safe travels! Ben, General Manager More

1-10 of 226 reviews

« 1 2 ... 23 »

Trendy TownePlace Suites San Antonio Do... 206 reviews	Family-friendly Drury Plaza Hotel Riverwalk 1,096 reviews	Romantic Drury Inn & Suites Riverwalk 646 reviews	Luxury Sheraton Gunter Hotel San Antoni... 555 reviews
ABS:HotelCheckRates-d1723698?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d625299?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d123559?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d112227?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

La Quinta Inn San Antonio Market... 126 reviews	Holiday Inn Riverwalk 348 reviews	Holiday Inn Express Hotel & Suit... 95 reviews	Four Points by Sheraton San Anto... 158 reviews
ABS:HotelCheckRates-d99470?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d99451?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d252502?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1514210?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Holiday Inn Express San Antonio ... 74 reviews	La Quinta Inn & Suites San Anto... 163 reviews	Hampton Inn San Antonio Downtown... 219 reviews	Holiday Inn Express Hotel & Suit... 88 reviews
ABS:HotelCheckRates-d1139002?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d223669?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d223706?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d277948?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Holiday Inn San Antonio Downtown Hotel

Holiday Inn San Antonio Downtown

226 reviews from our community

Travelers are raving about these San Antonio hotels

Flexible dates? Try different dates for Holiday Inn San Antonio Downtown

Been to Holiday Inn San Antonio Downtown? Share your experiences!

Hotel Summarization (Beta)

What travelers say

What travelers search

Additional Information about Holiday Inn San Antonio Downtown

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore San Antonio

Hotels around San Antonio