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Holiday Inn San Antonio Downtown

3.0 of 5 318 West Cesar Chavez, San Antonio, TX 78204
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Holiday Inn San Antonio Downtown
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Holiday Inn San Antonio Downtown
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394 reviews from our community

Traveler rating
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    94
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    33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Jersey
Top Contributor
159 reviews 159 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Pleasant time here. Third floor room overlooking the courtyard/pool. Discount coupons to local establishments. Free shuttle to Riverwalk. We decided to Uber instead for faster service, $4-5 each way. Very reasonable room rate here compared to Riverwalk Marriott was main reason to decide here. BBQ across the street corner for lunch was great.

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

We are glad you had a great visit. Safe Travels! Ben-GM More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is lovely and clean. We had terrific service at the snack bar in the morning from both Gardenia and Jesse. They are both extremely professional and helpful. It's great to stay right on the riverwalk. Great for a convention.

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

We are glad you had a great visit. My guess, based on the comments, this was for the Holiday Inn Riverwalk property. Safe Travels! Ben-GM More 

Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was very friendly & helpfull. The Hotel needs a face lift. I was informed that renovation is about to happen. Room Service was out standing with great food & timely delivery.Checkin & checkout was very efficient.

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us how we did. Glad to hear you were taken care of. Safe Travels! Ben-GM More 

Hot Springs, Arkansas
Top Contributor
114 reviews 114 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The bed was very comfortable and the room itself was clean. We liked the fact that we had a balcony that could actually be accessed. Although the furniture looked a bit worn, it was functional. The bathroom was clean though the blow dryer sounded very much like a chainsaw when you turned it on. We did not eat at the... More 

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GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for posting your comment. For those of you reading this, we currently do have microwaves and mini refrigerators available on request and by the end of this year all of our rooms will have them. Thanks again for the feedback. Safe Travels! Ben-GM More 

Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 weeks ago

A friend and I stayed for two nights during the PAX South convention going on at the nearby convention center. We found this hotel to be a bit inconvenient as parking downtown right next to the convention center is expensive and hard to find so we walked the little over a mile all three days to get to the convention.... More 

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to share with us your stay. Safe Travels! Ben-GM More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 22, 2015

We booked this hotel only the day before we arrived as were travelling around Texas for a few days and not really planning ahead much. This hotel is situated in the heart of Downtown San Antonio withing walking distance to the famous River Walk which really comes to life at night with its bars, restaurants and music. The outdoor pool... More 

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for letting us know about your stay. Safe Travels! Ben-GM More 

Allen, Texas, United States
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 13, 2015

I was pleasantly surprised by this visit. I booked on priceline and when we arrived they had us in a room with two full beds. It was just my husband and I so this would not work well for us, luckily the front desk was very nice and was able to accommodate us with a king bed room that was... More 

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for telling us about your stay. Safe Travels! Ben-GM More 

Houston
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 8, 2015

I stayed here with a group of 106, mostly students who were performing at the Alamobowl Game on Jan 2, 2015. The staff was fantastic and did an excellent job of handling and coordinating not only our large group but also four or five other high school bands, all at the same time. Everything was flawless. The hotel is nice... More 

Was this review helpful? Yes 2
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for taking the time to tell us about your stay. I am glad to hear that you had a wonderful stay and that my staff was able to take care of your group. Safe Travels! Ben-General Manager More 

San Antonio, Texas
Top Contributor
70 reviews 70 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 6, 2015 via mobile

Let me say thanks again to entire management and staff. This hotel was great. I booked 2 rooms for 2 nights arriving late. When I was checking in all staff was friendly, helpful and professional. When I explained that my family was in visiting area, they quickly provided coupons and brochures that proved very helpful with our outings. This hotel... More 

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Wow! Thank you for taking the time to let us know what a wonderful stay you had at our Hotel. Safe Travels! Ben-General Manager More 

Oslo, Norway
Top Contributor
513 reviews 513 reviews
87 hotel reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed January 5, 2015

The location is great if you come by car. It takes you 10-15 min to walk to River Walk, but parking iand the WIFI is both free, which is good. The rooms are OK but a bit on the dark side - I would have prefered a bit more lighting. The decor is old and the bathroom was a bit... More 

Was this review helpful? Yes 1
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for posting about your stay. Safe Travels! Ben-General Manager More 

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Hotel Summarization (Beta)

What travelers say

  • River walk(7)
  • Very nice(5)
  • FREE parking(5)
  • Market Square(4)
  • Pool area(3)

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
Number of rooms: 313
Reservation Options:
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Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn

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