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All 351 San Antonio hotels

Holiday Inn San Antonio Downtown

3.0 of 5 Hotel   |   318 West Cesar Chavez, San Antonio, TX 78204 (Avenida Guadalupe)
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63%
Ranked #141 of 351 hotels in San Antonio
A recent review
5 of 5 stars reviewed 6 days ago
George S Hilliard, Ohio, United States
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349 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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English first
Hilliard, Ohio, United States
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Holiday Inn is located downtown and is directly on the world famous RiverWalk. Simply walk out the back door and you are on the RiverWalk. The hotel was very clean and accommodating. I stayed there for my US Navy reunion. The rates are great, the location couldn't be better and the food in the hotel restaurant is above average.... More

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

I believed based on your comments about the Riverwalk you stayed at the Holiday Inn Riverwalk. Please give us a try next time your in town. Safe Travels! Ben, General Manager More

Copenhagen, Denmark
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The hotel is clean enough, but it feels a bit run down and it really felt old. The breakfast is horrible, basically toast and cereal. The first feeling when I entered the lobby was, "What is this place?!?" Luckily, I only stayed two nights...

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for posting your comments. The toast and cereal comment was a bit puzzling I must say we have 26 items on our 2 buffets that are not toast and cereal, sorry you missed them, they are pretty good. We also have a number of items on our menu that are not on the buffet. Maybe next visit? Safe... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Typical of most older Holiday Inns, this hotel is in serious need of renovation and maintenance. I'll list my observances from July 14 - 17: Bad - Check-in staff overwhelmed and rushed; waited 35 minutes to check in - No check-in line for platinum Priority Club members - Had to wait in another long line for parking pass - Mildew... More

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

I am sorry we were not able to meet your expectations. I hope you let us know while you were in the Hotel and gave us the opportunity to help you out. Thank you for staying with us. Safe Travels! Ben, General Manager More

West Covina, California
Top Contributor
60 reviews 60 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Part two of our road trip from California to Louisiana in a hula and hauling a trailer, we chose San Antonio as stop #2. The desk clerks were very helpful in assisting us in finding a safe parking area for our large vehicles despite the hotel/parking lot being very full at the time. We had just enough time to get... More

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Glad you enjoyed the Hotel and San Antonio. Thank you for posting your comments. Safe Travels! Ben, General Manager More

Dundas, Minnesota
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed at this Holiday Inn as part of our anniversary trip to Texas. While there were issues during our stay, the manager on duty along with the general manager of the hotel both helped address our concerns, and I believe they were sincere in their gestures. Since the people/staff are what ultimately make or break any... More

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you again for all the useful information. Safe Travels! Ben, General Manager More

Top Contributor
67 reviews 67 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff was so friendly! Our room was clean and quiet! Ac worked wonderful. Hotel is in a decent neighborhood. We felt comfortable catching the bus to the river walk and walking back to out hotel. Parking can sometimes be tricky. Bed are super comfy

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Really glad to hear you had a great visit. Thank you for sharing. Safe Travels! Ben, General Manager More

Indianapolis, Indiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Our trip to San Antonio was to watch my niece graduate from Basic Training. We picked this hotel because it was near the river walk. The hotel needs a lot of work. The beds would of been super comfortable if it wasn't for the dampness in the room. It felt like the sheets were wet, which for little sleep. The... More

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for letting us know about your stay. I will look into this items with the appropriate departments. Safe Travels! Ben, General Manager More

Ocean Springs, Mississippi
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I'm retired military and travel between Mississippi and Texas a couple times a year for vacationing. The first time we stayed here, the entire visit was flawless. Great shuttle service, nice comfortable rooms at a very reasonable rate and located convenient to the river walk and other attractions in the vicinity. despite some of the negative reviews we gave them... More

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you so much for allowing us to take care of you again on your return visit. Sorry that you had to wait a little to get checked in and I appreciate your gracious demeanor. I had the same thing happen to me on my last trip to Las Vegas. I will share your comments with my staff and as... More

Tempe, AZ
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Dated property about 9/10 of a mile from downtown & the Riverwalk. Decent sized & a comfy bed. Very small hot tub & pool. Had a discounted rate or otherwise I think there are better options + the restaurant was expensive.

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thanks for the comments. I will say, our pool is and has been the largest pool in the downtown San Antonio hotel community for many years. Safe Travels - Ben, General Manager More

Houston, Texas
Contributor
11 reviews 11 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I checked in for a conference for 3 nights. The place is older, but definitely needs a cleaning and renovation. Carpets in the hallways were stained with old water. The air conditioner works well, which is important in San Antonio in the summer, for sure. The first room I had, on the fourth floor, was very smoky and musty smelling,... More

Was this review helpful? Yes
GeneralManagerBBaker, General Manager at Holiday Inn San Antonio Downtown, responded to this review

Thank you for comments. Safe Travels! Ben-General Manager More

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Hotel Summarization (Beta)

What travelers say

  • River walk(8)
  • FREE parking(7)
  • Market Square(6)
  • Very nice(6)
  • Pool area(3)

Additional Information about Holiday Inn San Antonio Downtown

Address: 318 West Cesar Chavez, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio > Avenida Guadalupe , Downtown
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn San Antonio Downtown 3*
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Also Known As:
Holiday Inn San Antonio Downtown Hotel San Antonio
San Antonio Holiday Inn

53 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#34 Best Value Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Downtown-Market Square is located just 2 blocks to Market Square, 6 blocks to the River Walk area, 8 blocks to Convention Center, 10 blocks to the Alamodome. We have beautifully renovated all of the guest rooms, lobby, fitness center, and pool area! We offer interior corridors, complimentary parking and wi-fi. Madera Restaurant & Bar. Large outdoor pool with spa and sundeck. Business center and sundry shop. ... more   less 
Number of rooms
313

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