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Holiday Inn San Antonio International Airport

3.0 of 5 77 N. E. Loop 410, San Antonio, TX 78216
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Holiday Inn San Antonio International Airport
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Holiday Inn San Antonio International Airport
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185 reviews from our community

Traveler rating
    51
    53
    39
    23
    19
See reviews for
36
29
9
68
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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2 reviews
5 of 5 stars Reviewed 1 week ago

I have been staying here for 3 weeks. From the time I arrived the staff has wowed me. My room is modern and upscale and so pretty. There is no highway noise. Attended a meeting here and the food was also great. Hats off to everyone. The stay here has made my move to San Antonio so much easier and... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Staff was pleasant and helpful. The manager went out of his way to help me recover some important business documents. Above and beyond service! Looking forward to returning soon. Rooms are clean and cool.

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Scottsdale, Arizona
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently returned to San Antonio and again selected the Holiday Inn San Antonio Airport for my stay. I was very pleased with my experience. Everyone from check-in to checkout went out of their way to help make my stay productive and comfortable. As a long-time business traveler, I return to hotels where the management and staff truly care about... More

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Havre de Grace, Maryland
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've state in this hotel several times over the years. It was, once again, a great stay. There is a mall and several restaurants within walking distance from the hotel. The only complaints are that one elevator was working the entire week and that they only have one dryer in the laundry for the two washers. Washers are faster than... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a nice hotel, it is what you would expect from any Holiday Inn standard. Its got a nice pool and a leisure centre. The Hotel has been recently refurbished and the rooms are nice and sleek, with nice fixtures and fittings. The staff from reception are nice and helpful. On the outside it looks a bit shabby or... More

Was this review helpful? Yes 1
DeMotte, IN
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

A worn out place with bad attitudes. Checked in and the front desk clerk gave at least 15 seconds of half hearted attention. When I inquired about the in house restaurant hours she just sighed. When I asked to apply my Priority Club number she said too bad it's not on the reservation. My room was on the top (12th)... More

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Josh E, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Steve S, Thank you for giving us your feedback on your recent stay in San Antonio. We are truly sorry for any inconvenience you may have experienced during your time in our Great City! However, we do not have a twelfth floor or an executive club room in our hotel, and we just went throug a major renovation to... More

Sugar Land Texas
Top Contributor
160 reviews 160 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed September 12, 2014

Generally, this would be rated as an average airport hotel. However, I noticed when I got home that I had many bed bug bites. I attended a conference there and when I checked in they wanted to charge me $25 for early check in - not to get into the room but that one had the audacity to want to... More

Was this review helpful? Yes 1
Josh E, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear slhokie, We would like offer our sincerest apologies for any inconvenience you may have experienced during your stay and thank you for your feedback. We did have the room you stayed in inspected by our entomology team and it was negative for bedbugs. Our entomology staff provides us preventive care on a monthly and quarterly basis to ensure we... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 1, 2014

Someone pulled the emergency alarm, over 100 people panicking in the stairwell. We went down 10 flights of stairs. After the inconvenience of getting out the doors we were directed to go back that it was safe, made our way to the elevator the wait was too long because they needed to reset. Took 10 flights of stairs up! We... More

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Dallas, Texas, United States
1 review
3 of 5 stars Reviewed September 1, 2014

went labor day weekend, many people there. The hotel has three elevators, ten floors, one entrance, getting up to our tenth floor room was a wait. I usually look for a place to eat, they have a resturant but did not have a menu or info on it, had to call front desk for one. Other than that the hotel... More

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IHGCare, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Lucy I, I appreciate that you took the time to leave our property a review. It is nice to know that you found our rooms and our hotel and general to be nice and clean. I hope that next time you're back in the area you choose us again for your lodging needs. Sincerely, Pam G Case Manager IHGCare More

Nevada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 18, 2014

I hadn't stayed at this hotel in at least two years and I was very impressed with the room improvements made since my last visit. The biggest upgrade was the installment of electrical outlets, EVERYWHERE! I stay at enough Holiday Inns every year and that one thing is consistently lacking a many of their properties. However, not only did they... More

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Additional Information about Holiday Inn San Antonio International Airport

Address: 77 N. E. Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn San Antonio International Airport 3*
Number of rooms: 397
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Also Known As:
Holiday Inn San Antonio International Airport Hotel San Antonio
San Antonio Holiday Inn

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