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All 347 San Antonio hotels

Holiday Inn San Antonio International Airport

3.0 of 5 Hotel   |   77 N. E. Loop 410, San Antonio, TX 78216 (North Central)
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55%
Ranked #159 of 347 hotels in San Antonio
A recent review
4 of 5 stars reviewed 3 days ago
CharlieCN Indianapolis, Indiana
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157 people have reviewed this hotel

Traveler rating
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    32
    21
    18
See reviews for
30
27
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56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Indianapolis, Indiana
Top Contributor
53 reviews 53 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a mixed review. Holiday Inns are hit-or-miss for me, some are great, and others mediocre. (I usually prefer Holiday Inn Expresses for business.) So, for the AWESOME! Check-in was quick and courteous, and PERSONABLE, YAY! The restaurant served good food quickly, and the patio was extremely conducive to enjoy our meal al fresco. Actually, we spent almost the... More

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Westbrook, CT
Top Contributor
83 reviews 83 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 1 week ago

We stay in airport hotels for only 2 reasons: proximity to the airport and reliable shuttle service. Courteous staff and cleanliness should be a given. We don't expect, and almost never get anything unique or special. So, this Holiday Inn met the mark with one very glaring exception: the airport shuttle didn't run on the schedule that they said it... More

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Holiday I, Manager at Holiday Inn San Antonio International Airport, responded to this review

I'm incredibly sorry for any discomfort you experienced while taking our shuttle service. We try our hardest to remain on a schedule, but that doesn't steer away from the fact that customer service is our main priority. The level of service you received is definitely not up to our standards, and I will look into this situation, to make sure... More

tx
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Got this hotel on Hotwire at a very reasonable rate. Stayed here after a concert downtown. Arrived late at about 11:15. The hotel location is west of the Holiday Inn Express by 2 buildings, not where the address comes up on the Gps. Desk clerk seemed to have trouble finding the reservation and the lobby was noisy even at that... More

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IHGCare, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear milburn289, Thank you for taking the time to review our property. I am glad you liked your overall room received. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry our hotel did not live up to your expectations and regret that you were... More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I have stayed here in the past and have always been pleased with the rooms and staff. My two daughters and I decided to take my grandchildren to San Antonio to visit the Riverwalk and to go to 6 Flags Fiesta park during Spring Break this year. We had adjoining rooms which made it very convenient. The... More

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Houston, Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nothing exceptional about this hotel - staff was friendly and helpful, rooms were average (they were very clean) roomy with double beds, 3 elevevators but all were very slow! Location of hotel is decent (I think I would choose the Holiday Inn express just 2 blocks before this hotel site as they had free breakfast (their staff and rooms are... More

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IHGCare, Guest Relations Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear krb10912, Thank you for taking the time to write your review regarding your stay. I am delighted to note that despite your dissatisfaction with our location and some aspects of our property, you were still able to enjoy your stay. I apologize for the shortfalls, nevertheless, we are very pleased that you were satisfied with most of our amenities.... More

Firestone, Colorado
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 18, 2014

Needed a room close to airport for early flight. Nice lobby, and pleasant clerk, but the room was amazing. Beautiful decor, calm, soothing, welcoming, comfortable. I thought, wow, this Holiday Inn has given me reason to look at Holiday Inn properties again. Shuttle driver was exceptionally pleasant and courteous.

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Holiday I, Manager at Holiday Inn San Antonio International Airport, responded to this review

I was absolutely thrilled to learn about your experience. We love to hear feedback on the new renovations that we just completed. If you need anything, please don't hesitate to ask. We hope we can service you again. At your service, Cory Harp More

South Texas
Contributor
20 reviews 20 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 15, 2014

Wow, what a nice hotel. The front desk staff was very friendly. Very clean, easy to access and in a great area located on the north side of Loop 410. Very roomy and clean, and easy to access the elevators from the parking lot, a short walk and your there. No waiting for an elevator as they have 3 of... More

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Dallas, Texas
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed March 13, 2014

Hotel room setup is classic even though you'd notice an effort to push contemporary design. Beds were comfortable. Computer desk chair couldn't be lifted up as the lever was broken. Soap dispenser on the tub was broken. There were no refrigerator in the room. There was a microwave in the room though. There was no complementary breakfast offered although there... More

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Holiday I, Manager at Holiday Inn San Antonio International Airport, responded to this review

Thank you for taking the time to give us some feedback about our property and service. We just finished $9 million in renovations, and we're putting in the finishing touches like mini fridges, and microwaves on every floor. Customer Service and Satisfaction is our priority and if you have the time, I would love to hear about some of things... More

Deer Park, TX
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 12, 2014

I have stayed here a couple of times over the last four years and the experience had always been good. However the hotel was dated. In the last year it has recently been redecorated. The southwestern look was retained but all new furniture in the guestrooms along with new carpet and wall coverings really made it modern and bright. The... More

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Senior Contributor
28 reviews 28 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 9, 2014

The carpet in my room was dirty. The bathroom floor looked like it hadnt been mopped in months. I had to call down & ask for soap to be delivered.The light switches & door handles had visible smudges & chunks of "who knows what" on them. Tables dirty. Beds looked like they were made by a child. Room service breakfast... More

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Holiday I, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

I would like to send you my deepest apologies. We have just recently completed renovation at our property, and we appreciate honest feedback like this to help guide us in future plans. If you give us another chance, I can prove to you why we are the "Primer Hotel" to stay at while visiting San Antonio. You can also reach... More

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Additional Information about Holiday Inn San Antonio International Airport

Also Known As:
Holiday Inn San Antonio International Airport Hotel San Antonio
Holiday Inn San Antonio International Airport Hotel
Holiday Inn San Antonio
San Antonio Holiday Inn
Address: 77 N. E. Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #159 of 347 hotels in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn San Antonio International Airport 3*
Official Description (provided by the hotel):
Exceeding your expectations is always our goal at the Holiday Inn International Airport hotel! Conveniently located one mile from the San Antonio International Airport we can quickly welcome you after your flight with complimentary transportation. Just seven miles from downtown San Antonio, Texas; the famous Alamo, San Antonio Riverwalk Henry B. Gonzalez Convention center. We area across the street from stylish shopping at the NorthStar Mall and minutes from the Quarry Market. This hotel is undoubtedly the choice of both leisure and business travelers. Revitalized from a multi million dollar renovation we are equipped to accommodate your every need. Unwind in your room complete with free high-speed Internet, executive work area, refrigerator, microwave, and pay-per-view capabilities catering to needs from doing that presentation to watching the latest movies released. Even relax at our refreshing pool or work up a sweat in our wellness room.Explore your choice of dining experiences with selections of our relaxing Bravo Bar & Grill or the Java Express serving tempting dishes for breakfast, lunch and dinner, or room service, while in the Lobby Deli, Starbucks coffee can be enjoyed. We go beyond superb, deluxe amenities and exceptional hospitality! For business or pleasure, the Holiday Inn San Antonio International Airport hotel is one of the best lodging options in San Antonio. ... more   less 
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