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Holiday Inn San Antonio International Airport

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77 N. E. Loop 410, San Antonio, TX 78216
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Holiday Inn San Antonio International Airport
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261 Reviews from our TripAdvisor Community

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San Antonio, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I am very pleased to say, the Staff at the Holiday Inn went above and beyond to make the Alamo City Bowling Tournament Guest feel very welcome. members of the tournament are also members of the International Gay Bowling Organization which traveled from many states in the US.I have held the ACT banquet and used the Holiday Inn as our... More 

Helpful?
Thank Joey9147
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Deary Joey9147, It is always an absolute joy when ACT is in the house, and each year we have more fun than the last. You all are apart of our family here at the Holiday Inn, and we cannot wait for next year! Thank you so much for taking time to recognize our staff. I know this put a smile... More 

Level Contributor
111 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed December 10, 2015

The room was very clean and tidy. I was here for a conference and the conference rooms were set up perfectly and the staff was very helpful in getting us what we needed. Every morning they had great food available for us and they kept our areas clean and stocked with whatever we needed as far as snacks, drinks, etc.... More 

Helpful?
1 Thank Tim O
Daphne, Alabama
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 31, 2015

Staff was better than "family"............ thank you all so much for all you do :) Hotel clean, towels soft, breakfast buffet plentiful, great stay. Will stay here again when we go back in November for Thanksgiving

Helpful?
Thank BAYOUTIGER2015
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Bayoutiger2015, We are so happy that you enjoyed your time at our hotel. We love to make our guests stay enjoyable. We are sorry your grandfather was in the hospital, and we hope he is doing better. We look forward to seeing you again during the holiday season. Thanks for taking time to give us this feedback! More 

Commerce City, Colorado
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 28, 2015

I've stayed at this hotel many times now and the experience is consistent. The rooms are clean, revamped, quiet and have a fridge and a microwave. The room windows are soooo dirty though that you can't hardly see outside. The wifi requires a code and it works pretty well. They offer an airport shuttle and their staff is nice. In... More 

Helpful?
Thank stratocruiser377
Nashville, Tennessee
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed October 26, 2015 via mobile

Easy checkin with very friendly staff. The room was good size but it was at the end of the hall so other rooms might be different. Plenty of outlets, microwave/ref provided. The room could have better lighting. The towels were rough but plentiful. Two big negatives are the bedding and wifi. The sheets were old, thin and very rough. They... More 

Helpful?
Thank pb4y
jennifer332014, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear pb4y, Thank you so much for letting us know about your most recent stay at our hotel. I am really surprised that you were having issues with the internet and I am definitely having our engineering department check to ensure there was not an issue going on. It is rare to have a complaint about the wifi, so when... More 

1 review
3 of 5 stars Reviewed September 21, 2015 via mobile

This is a descent hotel, clean and close to the airport, free parking, good service, near some good restaurants and the mall not too terribly far from downtown and the river walk airport shuttle is a plus also

Helpful?
Thank Victor S
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Victor S, Thank you for taking time to let us know about your most recent stay. We really appreciate the feedback from our guests, and we hope you will give us the opportunity to change this 3 star review into a 5 star on your next visit to San Antonio! More 

demaileron
Level Contributor
200 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 stars Reviewed September 17, 2015

This is a great hotel with a quick airport shuttle and very close to all sorts of shopping. Clean, well appointed rooms, very nice outdoor pool w/hot tub. Pretty good eats as well. I look forward to my return.

Helpful?
1 Thank Joe R
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 9, 2015 via mobile

It was a pleasant surprise to discover that this was a pet friendly location. We also added the breakfast buffet to our stay which had a huge assortment of items to choose from. We also enjoyed the multiple patio spaces available to lounge and also enjoy the pool. Highly recommend this location. Very helpful staff.

Helpful?
1 Thank RDunn2
Richland Hills
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 6, 2015 via mobile

Great staff, no issues at all... Dont get a room on the second floor because the view from the Windows is of the roof...boring but that's the only complaint and really not a big issue just nice to know for next time

Helpful?
Thank Amanda L
Lancaster, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 4, 2015 via mobile

I stayed, 31 Aug - 4 Sept, and all the staff was great! Special shout out to Pepe, Humberto, Ephraim, and the restaurant crew on Thursday night. Keep up the great service. Finally, to the sales and catering staff: I attended the AFMOA ADAPT Training, and I thank you for all you did to make it a wonderful success!

Helpful?
1 Thank Gwen T
Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear GwenT, It was truly an honor for our hotel and team to have you all here for your visit. Thank you for taking time to let our staff know about the fantastic service they provided. We love what we do, and it is so important that our guests know and see that everyday. We can't wait to have you... More 

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