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Holiday Inn San Antonio International Airport

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77 N. E. Loop 410, San Antonio, TX 78216
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Holiday Inn San Antonio International Airport
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234 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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South Korea
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed overnight as we had an extremely early flight out the next morning. Check-in was a bit bumpy as our first room assigned was not yet cleaned, the second room had the wrong sized bed, but the third room was "just right." Front desk staff were superior--friendly, informative, and helpful. Return of rental car was greatly simplified by simply... More 

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Fort Lauderdale, Florida
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed one night on a trip visiting family. This is the nicest Holiday Inn I have ever seen. Pleasant front desk, clean rooms and reasonable rates. I would vacation here! Fridge in room and coffe pot in room are nice touches

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2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We have been staying at this hotel for years now. If we ever have a problem (which is very rare) they always move us to a better room or give us a free night. There breakfast is delicious, poolside is awesome. The staff there is so helpful and nice. I have totally recommend this place to a lot of friends... More 

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Dallas, Texas
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We got such a great deal for our weekend getaway to see the grands. The room was a nice size. The pool area was great. The highlight to the trip was,we got so busy we forgot my husbands iPad in the room after we checked out. Once we discovered it we went back to the hotel only to find that... More 

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Wichita, Kansas
2 reviews
5 of 5 stars Reviewed 1 week ago

Professional service from check-in to check-out.Entire staff went over and above to assure a great stay.The sales person and front desk personnel are to be commended on their service provided to our entire group. Clean rooms,excellent amenities,friendly shuttle crew and great restaurant staff.

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jennifer332014, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear Barbara4545, It is so great to read reviews like this one about our staff. This is what we are trying to accomplish throughout the entire hotel. We were so happy to have you all here with us. It was a great time! Thank you so much for taking time to recognize the hard work of the staff. I know... More 

Lake Forest, Illinois
Level Contributor
107 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 1 week ago

got in very late one evening and the shuttle was still operating (important) and the driver was friendly and efficient. had to go back to airport next morning early to pick up my rent car and the nice driver took me to the rental place instead of the airport drop-off...very considerate. the front desk people were friendly and paying attention... More 

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Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear cym n, I love our shuttle service! There is only two hours in the nighttime that we are not providing service to our guests, and it is so convenient and affordable for our customers. You said you got in late, so I hope you got a good nights sleep before having to get up again. Thank you so much... More 

Corpus Christi, Texas
Level Contributor
147 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Shayna was tops - very helpful always looking to be of service pleased with the service, room was clean and up to standards. restaurant was ok - most of staff was friendly and helpful - one female server was curt and only talked with people she knew. Ignored most others. Very good workout room - good equipment - 1st time... More 

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Jennifer M, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear L G L, This comment made my day! I am so happy you enjoyed your stay with us, and thank you for giving a shout out to Shayna. I will definitely show this comment to her. Thanks again, and we can't wait for your next visit! More 

Houston, Texas, United States
Level Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My little one and I stayed here for one night. The room was clean and the bed very comfortable. Quick check in. Friendly staff, but nothing out of the ordinary. Hallways and walking areas felt and looked clean. The outdoor pool area was nice and clean with lounge chairs and tables with umbrellas. I had to ask them to restock... More 

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New York
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights in May. The stay was wonderful! The room was big, clean, and very comfortable. Our room had a fridge and microwave. The fitness center and pool are well maintained. The front desk staff members were helpful and friendly. This hotel is located on an access road, and is within walking distance to many restaurants... More 

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Chapel Hill, North Carolina
Level Contributor
80 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night on business. Hotel is a short drive from the airport and the shuttle driver was very friendly and helpful. Front desk and restaurant staff are also very warm and welcoming. My room was clean and included a refrigerator and microwave, flat screen TV and coffeemaker. WIFI was complimentary, and there are plenty of outlets for... More 

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jennifer332014, Front Office Manager at Holiday Inn San Antonio International Airport, responded to this review

Dear theokitty916, I love your comment! You gave a great description of your stay here, and I am so happy you enjoyed yourself. We love taking care of people and making them feel comfortable. I would love for you to come back to stay with us, because I want to see how I can get five stars on your next... More 

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