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Four Points by Sheraton San Antonio Airport

Certificate of Excellence
3.0 of 5
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8818 Jones Maltsberger Road, San Antonio, TX 78216 (Formerly Casa Linda San Antonio)
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Breakfast for 2 Included
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1 room 1 guest
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Four Points by Sheraton San Antonio Airport
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141 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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El Paso
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The family checked-in around midnight and made our way to the room. Free parking was nice and hotel seemed safe for this late check-in. I admit, we needed the navigation feature to locate the hotel due to the freeway and street design. The suite was nice as we reserved two queen beds and fold-out sofa. All was clean as expected... More 

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Louisville, Kentucky
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Great place to stay. Details need to be sharpened or would have given one more star. Shower door handle was loose, outlets to charge phone did not work, PC in business center did not work. Good breakfast and helpful front desk. Would be nice if bar specials went later into early evening.

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Megan L, Starwood Hotels at Four Points by Sheraton San Antonio Airport, responded to this review

Dear terry s, While we are glad you enjoyed your experience, we apologize for the complications you encountered during your stay. Rest assured, your comments have been addressed to be properly handled in pristine condition. Thank you for bringing this to our attention, and we hope to see you again soon. All the best More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed for two nights and it was a really great stay. The lobby was beautiful. My nephew had fun at the pool. Sadly it was during a stormy weekend so he didn't spend a lot of time in it. We had a spacious room. Everything was clean. It was just wonderful. Would recommend.

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Gatineau, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent 4 nights here with my girlfriend on a trip. It is a beautiful hotel and has great facilities and amenities (24-7 gym and pool + spa). It is great location, the rooms are very beautiful and modern, and the washrooms are nice and spacious. I wouldn't doubt one second about booking at this location once again!

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A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago

I love staying at this Hotel. You first walk in to a nice lobby with friendly staff, with easy check in. Then when you get to your room, your going to love it, it was really well made. I can't put my finger on it, it has a warm & comfortable feel to it but it's still modern. The bathrooms... More 

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Orlando, Florida
2 reviews
1 of 5 stars Reviewed 3 weeks ago

Booked this by mistake as they have a no pet policy. When I showed up with my small dog, they kicked me out with my 75 year old dad at 10pm Friday night. I was in the wrong, but wished they could have been more flexible. Instead of accommodating a mistaken customer (and creating a customer for life) I was... More 

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Megan L, Starwood Hotels at Four Points by Sheraton San Antonio Airport, responded to this review

Dear denverstreetcar, While we wish you had a much better experience, our team follows the same policy and procedures for all of our guests, and we are sorry for your misunderstanding of our pet policy. We apologize for the inconvenience this caused you that evening, and regret that we will be losing your business. All the best More 

Ottawa, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The room was clean and service was very good. Walmart is nearby, it is very convenient to get some food. The swimming pool and the hot tub were clean. It gave me a good experience visiting in San Antonio. I would give five star if they offer free breakfast.

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Wichita, Kansas
Level Contributor
4 reviews
5 of 5 stars Reviewed July 22, 2015

I planned a Christmas Vacation for me and my children (ages 13,& 16) went to San Antonio. I was concerned with the location. But, once I arrived, and saw the shopping malls, restaurants and how close we really were to downtown. The hotel was nice, the food was good, and the staff for the most part was friendly. I have... More 

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Mexico City, Mexico
2 reviews
4 of 5 stars Reviewed July 15, 2015

The hotel Four Points, located near the international airport of San Antonio has a new design and new style. Anyway it was a great experience staying for a night, the hotel has a little pool & Jacuzzi, the gimnasium was 24/7 so the schedule its fantastic, also the pool its from 10:00 am until 10:00 pm. The service in general... More 

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Miami Beach, Florida
Level Contributor
90 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
1 of 5 stars Reviewed July 12, 2015

The beauty of being an airport hotel property is that you can provide a sub-standard product, and receive business because you don't count on repeat business. Well, please allow me to explain to you why you are MUCH better off giving your business to one of the 5+ airport hotels near San Antonio Airport. Pros + Less than a 10... More 

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