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All 347 San Antonio hotels

Four Points by Sheraton San Antonio Airport

3.0 of 5 Hotel   |   8818 Jones Maltsberger Road, San Antonio, TX 78216 (Formerly Casa Linda San Antonio) (North Central)
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Ranked #86 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 26, 2014
mjackson9548 Atlanta, Georgia
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86 people have reviewed this hotel

Traveler rating
    36
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    7
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    2
See reviews for
20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Houston, United States
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a nice hotel in a convenient location but they miss opportunities to be great. I was staying at the hotel. I had a ton of editing work to complete, so when I left at 9 in the morning I asked for housekeeping early. I told them I would be returning in two hours. I actually did not return... More

Was this review helpful? Yes
Kevin K, Manager at Four Points by Sheraton San Antonio Airport, responded to this review

Dear Margaret F, Thank you for your review. We're pleased you enjoyed our facilities, but regret to hear about your dissatisfaction regarding our guest service experience. We appreciate your feedback and will review this with our internal teams. Thank you for staying with us. We hope you will give us a chance to make this up to you in the... More

Atlanta, Georgia
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 26, 2014

spent a single night at the hotel on a business trip. clean and comfortable. I had breakfast down in the hotel restaurant, food was good, overall found the hotel a good value for the money spent and will definitely stay at this location again when in SA.

Was this review helpful? Yes
Kevin K, Starwood Hotels & Resorts at Four Points by Sheraton San Antonio Airport, responded to this review

Dear mjackson9548, Thank you for the great review - we're so glad you enjoyed your stay with us. Please come back soon! Take care! More

London, United Kingdom
1 review
4 of 5 stars Reviewed February 13, 2014

The staffs are so nice.. they helped us a lot..the hotel is quite beautiful as well..the decoration is a bit different..it is more calming and homey style.. I love this hotel very much..but the did not provide a bus shuttle to San Marcos outlet.. we had to hire a cab which is quite expensive..

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TLozano, Starwood Hotels and Resorts at Four Points by Sheraton San Antonio Airport, responded to this review

Dear Asyura85, Thank you so much for sharing your positive comments on your recent stay. I am so glad you enjoyed your accommodations and thank you for recognizing our amazing staff. We hope you come back and stay with us again soon! More

Bemidji, Minnesota
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 11, 2014

I didnt stay here long. Just needed a place to sleep overnight for an early morning flight. But I was really impressed. I has just stayed a few days at a hotel south of San Antonio, paid more and got less. I stayed here, got a fantastic deal, paid less and got more. So, that alone made me happy. I... More

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TLozano, Starwood Hotels and Resorts at Four Points by Sheraton San Antonio Airport, responded to this review

Dear DeeDot34, Thank you so much for taking the time to write about your recent stay. I am so glad you enjoy your guest room, amenities and had an overall short but comfortable stay. We look forward to welcoming you back again soon. More

mississippi
Top Contributor
91 reviews 91 reviews
87 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed January 28, 2014

This was my second stay and the hotel continues to perform well. The rooms are clean and comfortable and the free wifi works very well. There is a good work space in the room and the business area in the lobby was good. The bar area is excellent with great service and good food - try the shrimp tacos -... More

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TLozano, Starwood Hotels and Resorts at Four Points by Sheraton San Antonio Airport, responded to this review

Dear engineer64, Thank you for sharing your helpful feedback. We are glad you are continuing to enjoy experiences with us. We hope you to decide to stay with us again soon. More

Rowlett, Texas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 27, 2014

Check in was smooth and the staff was friendly. Room was clean with a little more work space than some hotels. Same great Sheraton pillows and gym. I ended up having to stay an extra day. They had no room for me so I had to find another hotel. Not their fault though. They offered their assistance finding another location.... More

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TLozano, Starwood Hotels and Resorts at Four Points by Sheraton San Antonio Airport, responded to this review

Dear Tracy F, Thank you for sharing your feedback on your recent stay. I am so glad you enjoyed your guest room and our hotel features. While apologize we could not accommodate your change in plans, we do hope you stay with us again soon. More

New York City, New York
Top Contributor
101 reviews 101 reviews
56 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed January 24, 2014

We only needed to stay 1 night and were looking for something reasonably priced, but had enough amenities and a decently sized room. We found the perfect place in Four Points. I'm a SPG Platinum, so they gave us a suite for the night (slightly larger room, though not a full bedroom with separate living room). We were also welcomed... More

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TLozano, Starwood Hotels and Resorts at Four Points by Sheraton San Antonio Airport, responded to this review

Dear Songer5, Thank you so much for writing about your recent stay. I am so glad you enjoyed your accommodations and I hope to you stay with us again soon. More

Hamburg, Iowa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2014

Everyone at this hotel was so friendly! The bartender was super nice, the front desk people were great, the manager always said good morning, and the waitress in the restaurant offered great service. We stayed here for 3 nights and I would definitely return if we are ever in San Antonio. The room was very clean. We were next to... More

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 8, 2014

Dury Inn shuttle took me to this hotel . My reservation number was incorrect and couldn't be found according to the Front Desk Girl. I ask is this your telephone number? she said no. I'm confused. I ask well who did I give my credit card number?. she couldn't have cared less. I went to the computer in the lobby... More

Was this review helpful? Yes 1
Columbus, Ohio, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 14, 2013

We recently stayed at the Four Points on Maltzberger Rd. while in San Antonio for business. The ice storm hit Dallas, flights were cancelled, we had turned in our rental car and weren't sure when we were going to get to fly out. The staff at Four Points were so kind and so accommodating that it was hardly a hardship... More

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Additional Information about Four Points by Sheraton San Antonio Airport

Also Known As:
Best Western San Antonio
San Antonio Best Western
Address: 8818 Jones Maltsberger Road, San Antonio, TX 78216 (Formerly Casa Linda San Antonio)
Phone Number:
Location: United States > Texas > San Antonio > North Central
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#43 Romantic Hotel in San Antonio
#86 Luxury Hotel in San Antonio
#86 Best Value Hotel in San Antonio
#86 Green Hotel in San Antonio
#86 Top resorts Hotel in San Antonio
#97 Business Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton San Antonio Airport 3*
Official Description (provided by the hotel):
Not only do we provide complimentary shuttle service to San Antonio's International airport, our hotel is conveniently located near popular attractions, such as SeaWorld and Six Flags Fiesta. ... more   less 
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