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Embassy Suites by Hilton San Antonio - NW I-10

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7750 Briaridge Drive, San Antonio, TX 78230
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1 room 1 guest
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Embassy Suites by Hilton San Antonio - NW I-10
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568 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 6 days ago NEW

Discovered black mold behind bathroom door and walls, housekeeping did a bad job of cleaning. Potatoes overcooked during breakfast. Evening reception was a good experience. Swimming pool and hot tub were very clean, not crowed at all. Atrium was clean and inviting, overall it was quiet but I could hear traffic from nearby highway.

Review collected in partnership with Embassy Suites Hotels

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Georgetown, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

Stay was great, and the staff was very helpful, but found out that I was Charged for 3 movies when my kids and I only watched 1. As always the Breakfest was exceptionaly Great! Rooms were clean. We also took advantage of the room service, and ordered Dessert which I highly Recomend.

Review collected in partnership with Embassy Suites Hotels

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Louisville, Kentucky
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We visited numerous times and each time we stay here....Clean, comfortable rooms.. Plenty of room....The breakfast is always good, with hot and cold eats. The area is large inside with plenty of room to dine. This place was beautifully landscaped inside as well as outside. Happy Hour with free drinks and snacks...As well as free soft drinks for the kids!... More 

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Kansas city
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This hotel needs to take the Hilton name off of it. It is in need of repair and updating. The gym is nice but that is about the only thing that is. At breakfast in the main area a roach (the Texas kind) was crawling on the floor Now I get it, I am in Texas and everything is bigger... More 

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Arlington, United States
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

This is an older Embassy suites. The room was quiet and clean, just not the experience you receive at other Embassy Suites. It was an okay place to stay, but I likely won't stay there again. I would prefer an updated Hampton Inn.

Review collected in partnership with Embassy Suites Hotels

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Houston
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First I would like to say I reply highly on these reviews so I hope that you consider my review. The stay is awesome, the beds are awesome, the breakfast is awesome (get there early lots of choices and a omelet area), the fitness center is awesome (great equipment!), the pool is an inside pool and it's awesome, the staff... More 

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Round Rock
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8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The only real issue we had was when we went down to the breakfast the morning after our stay. Check in was very fast and the staff very friendly. The bartender that evening was also very nice. However; we went down around 1015 to have breakfast (breakfast ended at 1030) and they were all out of plates and bowls and... More 

Review collected in partnership with Embassy Suites Hotels

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Charlotte, North Carolina, United States
Level Contributor
84 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for business recently because it was near where I needed to be. It was nice that they have a free shuttle from the airport but it's only 1 shuttle and you really need to call hotel and tell them to send it. Otherwise it doesn't make regular runs to airport and you'll be outside in 103 degree heat... More 

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Terri S, Director of Sales at Embassy Suites by Hilton San Antonio - NW I-10, responded to this review

Dear Chris, I'm so sorry for your unfortunate experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I would be delighted to be of assistance... More 

Colorado Springs, Colorado
Level Contributor
255 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I usually always stay at Hilton properties when traveling because of the expectation of quality. I arrived here for a multi-day stay checked into my room and thought all was okay until the following morning. I walked down to the buffet area and was greeted by cockroaches. Not one or two, but many all along the walls and floor. This... More 

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Wilmington, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The complimentary hot breakfast buffet every day was great. There was a big variety of food to choose at the buffet. There was a chief available to make you a homemade style omelet with anything you ask free of charge.

Review collected in partnership with Embassy Suites Hotels

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