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Embassy Suites Hotel San Antonio Northwest / I-10

3.5 of 5 7750 Briaridge Drive, San Antonio, TX 78230
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Embassy Suites Hotel San Antonio Northwest / I-10
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Embassy Suites Hotel San Antonio Northwest / I-10
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469 reviews from our community

Traveler rating
    155
    129
    93
    63
    29
See reviews for
215
42
16
139
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

I visit here on business a couple of weeks ago. I check in very late and the desk person claimed there were no smoking rooms. I went back the next afternoon and I was told there were room available and the desk person had made a mistake. The switch my room shorlty thereafter.

Review collected in partnership with Embassy Suites Hotels

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Saint Marys, GA
Contributor
18 reviews 18 reviews
10 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel several times and I always look forward to my visits here. The location is convenient to the airport with shuttle service. The rooms are very roomy and comfortable. I love the reception at night with free drinks and snacks. The food at the restaurant used to be delicious but this time was awful. That... More 

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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Enjoyed everything. Woke up next day to vehicle broken into. We were one of 10 vehicles. No security for parking lot. Of course cameras don't work. You will lose a lot of costumes due to this. Nobody wants to go out of town then have to pay $400 to get window replaced. On top of that get over $800 worth... More 

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dfw
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This was in a great location close to 410 and 10 near some great restaurant choices. Always enjoy the 2 room suite and the comp wi-fi for Honors' members. This location's rooms seemed to be in good condition and very clean. High quiet room request was honored. Since it is not full service, 3 stars from me means that they... More 

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Austin, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Embassy is great. This room was more than enough, with staff that was friendly and helpful. I will be coming back for more from this Embassy in San Antonio, TX. The value for the Suite was more than bargained for... the room was excellent and all of my needs were met.

Review collected in partnership with Embassy Suites Hotels

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Frisco, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Food was terrible (very cold). If you like microwave food, you will like it. If you have an issue; do not ask the staff; they do no want to help you. Even if you have a reservation and show they do not honor it. The location is great, close to mal, freeways (410 and 10).

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 2
Keith H, General Manager at Embassy Suites Hotel San Antonio Northwest / I-10, responded to this review

Thank you for your review. We sincerely apologize for the unacceptable level of service that you experienced. We try our best to make sure all of our guests have a rewarding stay, and we are very sorry that we did not achieve that. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll... More 

Bettendorf, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff went above and beyond when ever I or my family was in need of something. I was involved in a medical emergency and the staff did so much to help not only me, but my family in the situation. I will only use Embassy Suites from now on because of their actions.

Review collected in partnership with Embassy Suites Hotels

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Senior Contributor
21 reviews 21 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 4 nights on a trip for a our sons wedding and it was a great choice. The front desk girls helped me out several times with some the wedding details. We had a very short time to get it all together and they were always eager to help. 1 lady went above and beyond. I wish... More 

Was this review helpful? Yes 1
San Antonio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Hotel was clean, staff was helpful and always acknowledged us, were friendly and interacted with us on a regular basis. The room was comfortable, like being at a resort. Any needs we had were met immediately. We will certainly be looking to stay at Embassy Suites again in the future. We came home so relaxed.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
San Antonio, Texas
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed here for business because I'm a Hilton Honors Gold Member and the hotel Was close to my training venue. The rooms were very comfortable and clean. But the breakfast in the morning is not what you typically see at embassy suites. They had a cook to order line but it was long and I was in a bit... More 

Was this review helpful? Yes 1
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Additional Information about Embassy Suites Hotel San Antonio Northwest / I-10

Address: 7750 Briaridge Drive, San Antonio, TX 78230
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel San Antonio Northwest / I-10 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Embassy Suites San Antonio
San Antonio Embassy Suites
Hotel Style:
#55 Romantic Hotel in San Antonio
#77 Business Hotel in San Antonio

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