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Embassy Suites Hotel San Antonio International Airport

3.5 of 5 10110 US Hwy 281 North, San Antonio, TX 78216
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Embassy Suites Hotel San Antonio International Airport
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Embassy Suites Hotel San Antonio International Airport
Embassy Suites Hotel San Antonio International Airport
Embassy Suites Hotel San Antonio International Airport
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375 reviews from our community

Traveler rating
    150
    117
    54
    30
    24
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127
49
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154
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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There are newer reviews for Embassy Suites Hotel San Antonio International Airport
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HOUSTON, TEXAS
Top Contributor
212 reviews 212 reviews
63 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed October 12, 2013 via mobile

Meets or exceeds ES standards. All the normal offerings in a clean, quiet environment. Good choice if flying out early. Free shuttle to terminals and nearby shopping a plus. This is strictly a business or meeting hotel with nothing within walking distance but with a car is a value choice.

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for your feeback regarding your stay. I'm glad everything worked out and we look forward to seeing you again in the future. More 

Austin, United States
1 review
1 of 5 stars Reviewed October 10, 2013

I called central reservations and requested a king connecting to two doubles or queens. That reservation was made. I called the hotel and confirmed that room type was available. they said they don't have that kind of room, but mentioned they did have a setup like that, with a joint foyer that could be locked. I said this was fine,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

I'm really sorry for the confusion and miscommunication regarding your stay with us. We are investigating the situation to ensure this doesn't happen in the future. Thank you for bringing the condition of the room to our attention as well. We understand this stay wasn't a pleasant one, but hope you will give us another opportunity to make it right... More 

Corpus Christi, Texas
2 reviews
4 of 5 stars Reviewed October 8, 2013

Very good room and friendly staff. Visited the restaurant and the food and service was excellent. We travel a lot and Embassy is our hotel of choice. This is a good one. Will definitely visit again. Location is also great and provides easy access to the 410 lool and restaurants and shopping. We were not flying out on this trip... More 

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

We are glad you enjoyed your stay and thank you for the feeback in particular regarding your experience in our restaurant. We look forward to your return visit. More 

Bellair, United States
1 review
2 of 5 stars Reviewed October 8, 2013

This hotel was lacking some of the usual amenities expected when staying at an Embassy Suites. Our room was missing a remote control, blankets and pillows for the sofa bed and had a broken lamp. The night manager, while capable, was totally overwhelmed and was doing the job of three people by herself. The only redeeming feature of this hotel... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

I'm sorry our service and amenities were not up to the standard you should expect from our hotel. We are utilizing your feedback to ensure your items mentioned can be corrected. We look forward to the opportunity to host you again in the future. More 

Kempner, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 4, 2013

Had a very pleasant visit. room was clean and comfortable. It had one of the best fitness centers I have seen it any hotel. It is located close to downtown but not so close that you have to fight traffic. Restaurant was very nice, I like the low table where you sit on couches, felt like I was home watching... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

We are glad your stay was enjoyable and look forward to hosting you at some point in the future! More 

Three Rivers, CA, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 1, 2013

We Stayed here while visitng family in San Antonio. The hotel was veery clean, quieet, and well maintained. The complimentary breakfast was wonderful, and the restaurant, although limited in selection, prepared our meal perfectly. we would definitely stay here again.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

We are glad you enjoyed your stay with us. Thank you for the comments and we look forward to your return visit! More 

Chapala, Mexico
Top Contributor
77 reviews 77 reviews
44 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed September 27, 2013

I have stayed here several times over the last 10 years and seen the hotel good down in quality. I used to love the sauna after a long day of travel. But the sauna was closed some years ago and I miss it. There is a hot tub and pool which were very clean and the rooms are clean but... More 

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

We appreciate you staying with us over the last 10 years. Thank you for the comments as we will utilize your feedback for capital needs moving forward. We would really like the opportunity to host you in the future and again thank you for staying with us all these years. More 

Sacramento, United States
1 review
5 of 5 stars Reviewed September 25, 2013

The staff was very pleasant. Room was clean and nice. We brought back food from the mall one night and reheated in the micro. The shuttle service within a 3 mile radius was quite handy. The atmosphere allowed us to meet and talk with other friendly travelers who were obviously happy to be there.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for your feedback! We look forward to hosting you in the future. More 

Montreal
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed September 18, 2013

Stayed here one night after a long flight. I am a Hilton Gold member and was not too impressed with this hotel. Don't get me wrong it is bearable but as Hilton properties go this is probably one of if not the worst I have stayed in. The room smelled and did not seem clean. The hotel definitely needs a... More 

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

I'm sorry to hear your suite was not up to the standards you should expect from our hotel. We are working on the items mentioned to resolve moving forward. Thank you for bringing this to our attention. It's nice to hear our stafff was friendly and we look forward to hosting you in the future. More 

Top Contributor
85 reviews 85 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed September 17, 2013

I travel a lot for business and try to always stay in a Hilton! Some of the other Embassy hotels are updated more but this is one of the busiest! The reason I love it is the people! We came in last night and Robert Marroquin was at the desk! He had 2 gentlemen checking in, one had a reservation... More 

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Great to hear our service has exceeded your expectations! We look forward to seeing you again. More 

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Additional Information about Embassy Suites Hotel San Antonio International Airport

Address: 10110 US Hwy 281 North, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > Uptown Broadway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel San Antonio International Airport 3.5*
Number of rooms: 261
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx
Hotel Style:
#49 Business Hotel in San Antonio

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