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Embassy Suites by Hilton San Antonio - International Airport

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10110 US Hwy 281 North, San Antonio, TX 78216
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Embassy Suites by Hilton San Antonio - International Airport
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Embassy Suites by Hilton San Antonio - International Airport
Embassy Suites by Hilton San Antonio - International Airport
Embassy Suites by Hilton San Antonio - International Airport
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477 Reviews from our TripAdvisor Community

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Traveler rating
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    138
    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Antonio, Texas
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

I love staying at this location, the staff is always so friendly and quick at trying to help. The room was clean and well stocked. The one thing was that that sleeper sofa was the "pits". The most uncomfortable "bed" I have slept in. I took the sofa sleeper, so that my two sisters could take the comfy beds. This... More 

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Mobile, Alabama, United States
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Checked in too late for the manager's reception, but I ordered a glass of wine in the bar to take to my room, and she wrapped it in plastic for the elevator ride - nice touch! Bathroom was spotless, bed was fantastic, complimentary breakfast could not have been better. Would definitely stay here again.

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Houston, United States
2 of 5 stars Reviewed 4 days ago NEW

This location is in need of renovations. It is very old and it shows. The furniture was stained (have no idea what) and the carpets were dirty. The cleaning people just vacuumed the main walking areas. Pulled the exta blanket out of the closet to sit on the couch and two dirty children size socks were between the cushions. Wallpaper... More 

Review collected in partnership with Embassy Suites Hotels

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Herndon, Virginia
4 of 5 stars Reviewed 6 days ago NEW

Recently had a super stay at this hotel. What stood out for me was the outstanding staff. Regardless of the area (Front Desk, Housekeeping, Wait Staff) the staff was friendly and helpful. The room was clean and comfortable as was the rest of the facility despite a large crowd during my stay. The breakfast was delicious with plenty of options... More 

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5 of 5 stars Reviewed 1 week ago

Stayed here overnight. Room was clean, bed was comfortable with tons of pillows to choose from, and complimentary breakfast was delicious! Must be very popular with families as there were tons of kids running around in bathing suits Friday night, but bedroom was quiet.

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Oakdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful place to stay, staff desiring to help and always available. The breakfast was plentiful and large enough variety for anyone to be satisfied. The evening reception was nice and relaxing and suitable for families or business. The only problem were the roads to get to the hotel were confusing but once we arrived our stay was wonderful.

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 1 week ago

Free happy hour was the icing on the cake. Hotel was clean, fresh, new and staff was wonderful. Enjoyed my short stay and wish it was longer! Amenities were great as well. Location was adjacent to the airport so I didn't get to see as much of San Antonio as I would have liked...

Review collected in partnership with Embassy Suites Hotels

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Brian D, Director of Sales at Embassy Suites by Hilton San Antonio - International Airport, responded to this review

Dear jennifertP4292EM, Thank you for the kind words about your experience with us. I am glad to hear that our Complimentary Evening Reception hit the spot! Brian More 

Austin, United States
1 review
3 of 5 stars Reviewed 1 week ago

We had a stay at the Embassy San Antonio,airport location. They booked our many teams for a basketball tournament in the area. The staff was great handling our sometimes rowdy group. The only complaint I have is that the hotel is in need of repair. Elevators did not work properly, dirty blanket for the sleeper, phone did not work in... More 

Review collected in partnership with Embassy Suites Hotels

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Brian D, Director of Sales at Embassy Suites by Hilton San Antonio - International Airport, responded to this review

Dear Linda W, Thank you for taking the time to post a review on our hotel. I am so sorry that we were not able to provide you with the condition and cleanliness standards we expect. I am glad to hear that our team provided the expected hospitality. We hope to see you on your next visit to San Antonio.... More 

Longview
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Centrally located to all kinds of activities, great breakfast and evening reception. Room was very clean and nice. Could use a little updating but with that said we enjoyed our room and we're very comfortable. Beds nice and comfy also. All staff was friendly and helpful.

Was this review helpful? Yes
Brian D, Director of Sales at Embassy Suites by Hilton San Antonio - International Airport, responded to this review

Dear Lavender_101, Thank you for posting on your experience at our hotel. We are glad to hear that you enjoyed our property. We are updating our rooms and lobby this year. We hope to see you soon! Brian More 

Houston, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Money is well worth the amenities. We took family and they too got to enjoy while we worked. Hotel is centrally located allowing us ability to travel to conference and kids could go opposite direction without traveling so far a distance.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brian D, Director of Sales at Embassy Suites by Hilton San Antonio - International Airport, responded to this review

Dear Irma J, Thank you for posting a 5/5 review about our hotel. I am glad to hear that we were able to provide the value and convenience you were looking for. We hope to see you and the family on your next visit to San Antonio. Brian More 

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