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Embassy Suites by Hilton San Antonio - International Airport

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10110 US Hwy 281 North, San Antonio, TX 78216
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Embassy Suites by Hilton San Antonio - International Airport
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458 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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  • French first
  • Spanish first
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  • All months
    (458)
  • Mar-May only
    (136)
  • Jun-Aug only
    (127)
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    (95)
  • Dec-Feb only
    (100)
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Naples, United States
5 of 5 stars Reviewed 3 days ago NEW

For business this is an awesome location. Less than 1/4 mile from car rental return and major hwy's. As with most Embassy Suites, breakfast was very good. Buffet style items at the ready and also a chef that will make any item (pancakes, omelettes, etc.).

Review collected in partnership with Embassy Suites Hotels

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Chapin, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The staff her under the leadership of Marie the GM are extremely courteous and helpful. From the Driver to the Front Desk Staff, to the reception Staff... They are all Great! I like staying at this location for any San Antonio business trips, even if my business is being conducted on the other side of town. The stay is worth... More 

Review collected in partnership with Embassy Suites Hotels

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San Antonio, Texas
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I had the most Beautiful Getaway weekend on my 18th Wedding Anniversary at this Location. This Place really blew me away. The Open Atrium area was breathtaking with the glass elevators and the huge Fountain. The Customer Service was Phenomenal. We were greeted with a warm welcome from Jesus at the Front Desk. He informed us of all the amenities... More 

Was this review helpful? Yes 2
Scottsdale, Arizona
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I visit San Antonio often and when possible, I stay at the Embassy Suites by the Airport. The hotel is convenient, clean and the front desk personnel are always helpful. They are always accommodating when attempting to get to and from the airport.

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1 review
5 of 5 stars Reviewed 2 weeks ago

Great price for such a nice Hotel. It was close to baseball fields and not too far from down town. I would recommend this hotel to families with teenagers. I like the face you can see the entire hotel from the center of the hotel. The food at breakfast was really good.

Review collected in partnership with Embassy Suites Hotels

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Trujillo alto, Puerto Rico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great Value for the price, and we were six, With 4 kids and two adults this room was very comfortable and the breakfast was excellent for any taste. Also the location was a plus. I can recommend this hotel for big family if you want to be close of the airport or the parks (is not too far). Thanks

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have never been so disappointed in a hotel service as I was with this one. From check in to check out it was miserable. I ordered room service. 1 hamburger is $22.00. The toilet seat fell off and landed on the floor. The phone didn't work to call front desk.. They sent someone to fix it. Evening reception was... More 

Was this review helpful? Yes 5
Brian D, Director of Sales at Embassy Suites by Hilton San Antonio - International Airport, responded to this review

Dear Karla F, I am very sorry we were not able to provide you with the quality of services you deserved during your recent stay with us. Please know that this is not typical of our hotel and staff, and we are sorry we didn’t meet your expectations during your stay. We are always looking for ways to improve our... More 

San Antonio, Texas, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I always stay with Embassy Suites because of the spacious suites, breakfast, and evening reception. At check in I was greeted by front desk agent Jesus who was very helpful and pleasant. Evening Reception was very nice, love the snacks you provide and your selection of beverages. Evan & Brandon were both very friendly and accommodating while taking our drink... More 

Review collected in partnership with Embassy Suites Hotels

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Montgomery, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Very nice set up hotel. Great access to shopping and other amenities in the area. The staff is superb. The complimentary happy hour and breakfast is worth the stay. Rooms always clean and ready upon your arrival. Rooms are set up nicely, like a home away from home.

Review collected in partnership with Embassy Suites Hotels

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Brian D, Director of Sales at Embassy Suites by Hilton San Antonio - International Airport, responded to this review

Dear Terry M, Thank you for taking the time to post a review. We appreciate your kind words about our team. We look forward to seeing you on your next visit. Brian More 

Harrisburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The staff was great! The bartender - cooks - front desk and the driver was the best and sweetest but the room smelled so bad of mold and stale cigarette smoke covered up with some kind of flowery spray !! I checked out several rooms to try and find one that was better and they all smelled of stale mold... More 

Was this review helpful? Yes 3
Brian D, Director of Sales at Embassy Suites by Hilton San Antonio - International Airport, responded to this review

Dear bren1142, Thank you for posting feedback about your experience at our hotel. I am so sorry that we were not able to properly accommodate you with an acceptable room. We have communicated your experience to our housekeeping department. We hope to get a chance to make it right the next time you are in San Antonio. Thank you for... More 

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