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All 353 San Antonio hotels

Embassy Suites Hotel San Antonio International Airport

3.5 of 5 Hotel   |   10110 US Hwy 281 North, San Antonio, TX 78216 (Uptown Broadway)
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Ranked #121 of 353 Hotels in San Antonio
A recent review
4 of 5 stars reviewed 1 week ago
Gregory D Houston, United States
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346 reviews from our community

Traveler rating
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    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Very nicely furnished hotel and I plan on staying again. Rates were reasonable, staff friendly and rooms were clean. View was not much to comment on but overall the place was a good stay for business.

Review collected in partnership with Embassy Suites Hotels

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Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a great hotel, in a great location near the airport and to Avis. I can get a great nights sleep, catch a movie, have a drink on the house, and get a great home cooked breakfast in the morning. There is coffee available all night, and groups can hang out in the atrium as long as they like.... More

Review collected in partnership with Embassy Suites Hotels

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Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

We appreciate your review on TripAdvisor.com and I have shared your comments with the team. More

Humble, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have stayed in a lot of hotels. I even had my bridal shower at the Embassy Suites in Houston, Texas Galleria area. This hotel was not an Embassy Suites hotel. It was extremely dated and lack proper cleaning. The atrium area was the only nice and update thing in the entire hotel. My daughter and I arrived around 8:30pm... More

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I would be delighted to be of assistance... More

DFW
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The first thing we noticed when we walked in was the permeating odor. Hard to describe but it's not pleasant and it's throughout the hotel. The rooms are very dated and are urgently in need of renovation. The walls are paper thin. You can hear conversations from adjoining rooms clearly. The breakfast buffet was totally disappointing. Nothing tasted fresh. The... More

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor.com after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I am hoping to get an opportunity to speak with you regarding your stay and do hope to hear from you soon. I am sorry for the experience... More

Nashville, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Hotel is the closest one to the airport which makes it quite convenient. The staff and Managers reception are both great, and it's hard to beat the cook to order breakfast. The bad thing about this hotel is that it has not been updated in a long time and it is really showing it's age. I recommend it if being... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to let us know how we are doing! We would certainly welcome a multi-million dollar renovation, and it appears we have one coming soon! That being said, our dedicated team works hard to provide our guests with a very clean, friendly and service-oriented hotel and I firmly believe we hit the bulls-eye there each... More

New Orleans
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at many an Embassy Suites in at least half a dozen cities in recent years. The space provided by the rooms, the complimentary evening reception and cooked-to-order breakfast, and the general good service have been positive experiences for me. This particular Embassy Suites does not live up to that. First, the hotel's décor is dated and needs... More

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our food & beverage staff to ensure this does not happen again. I have also expressed your appreciation of the hotel's service in the other areas and thanked them... More

Austin, Texas (We're full...so come visit, then leave)
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Spent one night with some friends here recently. We purchased the "presidential suite" because it was a perfect fit for friends. Lobby and check-in were good. Property is well kept and has ample parking. There aren't any convienience stores very close, so if you need some supplies you'll want to get them first. We ventured up to the room and... More

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor.com after your recent stay with us. We look to feedback to assist us on improving our service and quality as well as keeps us focused on what's important to our guests. I will share with the operations team as we continue to build on our foundations and strive... More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This was a perfect place to crash after a very long road trip.Totally caught up on sleep in the comfortable beds.Free drinks are always a plus! And the breakfast had all you could want.I would stay again if in the area.

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to let us know how we are doing! I will share your comments with our entire team and of course thank them heartedly for their continued commitment to our guest satisfaction! More

Port Aransas, United States
1 review
2 of 5 stars Reviewed August 18, 2014

Great location. In need of major upgrade/updating. Bed was very uncomfortable which was very unusable for a Hilton affiliate. Furniture was minimal with worn, stained furnishings. AC system noisy. Lack of Hilton Honors perks at arrival! Breakfast buffet was wonderful but not enough to compensate for the overall negative experience..It is a shame, great location and a very responsive staff... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Keith, Thank you for staying with us at our hotel. I appreciate your honesty; we look for reviews to provide insight into our hotel. We are actively examining our guest suite appearance, and I welcome any additional comments or suggestions you would like to share so we may work to make it right. Kind regards, Keith Harward General Manager keith.harward@hilton.com More

Raleigh, United States
1 review
5 of 5 stars Reviewed August 18, 2014

This hotel is wonderful! Easy access to and from the hotel. They have a shuttle that will take you within a 3 mile radius, so you can visit some of the local shopping venues and restaurants and they provide transportation. Food is very good all around at breakfast and even in the restaurant. Rooms are very nice and beds are... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for your time and review. We always appreciate seeing positive reviews along with the ones that provide us with opportunities to improve. Come back and see us again soon! More

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Additional Information about Embassy Suites Hotel San Antonio International Airport

Address: 10110 US Hwy 281 North, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > Uptown Broadway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel San Antonio International Airport 3.5*
Number of rooms: 261
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx

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