We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Hotel San Antonio International Airport

Hotel deals
Hotel website
10110 US Hwy 281 North, San Antonio, TX 78216
Special Offer
Military Family Savings
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Embassy Suites Hotel San Antonio International Airport
Professional photos View all
Browse nearby
Embassy Suites Hotel San Antonio International Airport
Embassy Suites Hotel San Antonio International Airport
Embassy Suites Hotel San Antonio International Airport
Write a Review

416 reviews from our community

Traveler rating
    164
    127
    65
    34
    26
See reviews for
142
51
25
171
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (416)
  • Mar-May only
    (104)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (95)
  • Dec-Feb only
    (100)
All months
Sioux Falls, South Dakota
Top Contributor
58 reviews 58 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We love to stay at Embassy Suites whenever we can - the interiors are so very attractive and the reception and breakfasts have typically been quite special. It's usually just plain fun. We were a tad disappointed with this one, however, relatively speaking. Still visually stunning atrium, our room was very so-so. There were some sizeable stains on the carpet,... More 

Was this review helpful? Yes
Nacogdoches, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I booked 2 rooms here for a family visit. The indoor pool was the main feature that brought us here so our twin granddaughters could swim. However the made to order breakfast was wonderful -- some of the best we have had.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

As a family of 5, we like to stay at the Embassy suites every time we travel. But this has been the worst experience we have been through. 1.The rooms are old and the bathroom is pretty small. They need a renovation. 2. We stayed at a room next to the ice machine, and it was broke. So all night... More 

Was this review helpful? Yes
Zain B, Public Relations Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Dear Carla M., Thank you for taking the time to review our property. We appreciate your praises of our staff and all they did to make the situation right. Please accept our apologies for the inconveniences you faced during your recent stay with us. Your comments have been conveyed to our engineering team, which is hard at work to ensure... More 

West Fargo, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Be careful, they have a gun policy that requires all guns to be kept in the GM's office, no guns are allowed in the rooms. At the same time, they will not take responsibility for the guns left in the office of the GM. They were not able to tell me specifically who has access to the office or if... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for your review. We greatly appreciate your feedback and we are very sorry for the disappointment with our policies. Your comments will be taken under consideration as we re-evaluate guest needs and continually work to improve our guest experience. We hope you will consider us again the next time your travels bring you to our area. Thank you,... More 

Commerce Township, Michigan
Top Contributor
64 reviews 64 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After finding a place to park I walked into a dirty lobby (look at the walls, the floor and the baseboards) and was greeted at the front desk with "hey man". The public areas are dirty and the floors are sticky and there were shirtless men and boys walking to and from the pool and workout areas along barefoot children... More 

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. On behalf of the staff and management -... More 

Concord, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Gotta love the amenities, the breakfast is good and convenient! Happy hour was ok...could do better on the snacks! Parking was good and location, though the freeway system in San Antonio is quite confusing. Overall, can't go wrong with Embassy Suites!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to let us know how we are doing! I will share your comments with our entire team and of course thank them heartedly for their continued commitment to our guest satisfaction! More 

Charleston, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I love Embassy Suites for the separate living room, the cooked-to-order breakfast, and the managers reception. Only complaint is that you have to pay for wifi I had great service from very friendly staff at the San Antonio Embassy Suites, and the location is great.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for staying with us at our hotel. I appreciate your time and feedback. We look for reviews to provide insight into our hotel, services we provide and what guests are looking for when they choose a hotel for their lodging needs. I have shared your comments with the entire hotel staff and thanked them for doing what it... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoy this hotel set up with corner Suites having separate bedrooms for 2 people. I travel with another business person and the separate bedroom areas is perfect. The staff is a little slow at times, I have stayed there before when they are not. This time however, the check in took way too long and I was not sure... More 

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for your review on TripAdvisor.com as well as your recognition of the hotel management team. It is our livelihood to provide a clean, well-maintained and service focused hotel for our loyal customers. More 

Middletown, DE
Top Contributor
124 reviews 124 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I've stayed here a number of times. It is located very close to the airport (about 5 minutes), which makes it ideal for early morning flights. People at front desk have always been friendly/helpful. Having a suite is nice. Mini fridge, microwave, bar sink and coffee maker come in handy. Fitness room is not large, but has adequate number of... More 

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for staying with us at our hotel. I appreciate your time and feedback. We look for reviews to provide insight into our hotel, services we provide and what guests are looking for when they choose a hotel for their lodging needs. I have shared your comments with the entire hotel staff and thanked them for doing what it... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

As always my experience at the Embassy Suites brand of Hilton was great! Staff, rooms, dining was top notch. Starting with the manager's reception upon arrival after a long day traveling and work. The room was the perfect temperature and no loud HVAC to deal with when getting some sleep.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for your review and for your support and patronage! Come back and see us again soon and we will set everything up for another terrific stay. More 

Questions? Get answers from hotel staff and past guests. Ask a question

76 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Room/suite (13)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (4)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Room/suite (26)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (3)
Viewed
Dining (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question