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Embassy Suites Hotel San Antonio International Airport

3.5 of 5 10110 US Hwy 281 North, San Antonio, TX 78216
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Embassy Suites Hotel San Antonio International Airport
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Embassy Suites Hotel San Antonio International Airport
Embassy Suites Hotel San Antonio International Airport
Embassy Suites Hotel San Antonio International Airport
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365 reviews from our community

Traveler rating
    144
    115
    53
    29
    24
See reviews for
123
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148
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Wernersville, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

This hotel was a good choice. Conveniently located to airport business. Excellent hotel staff. The cook in the restaurant is outstanding and very personable. He makes the BEST homemade potato chips. BE ADVISED: Address for this hotel on the Hilton website is WRONG. Call the hotel to get the correct address or waste 1.5 hour drive out and then back... More

Review collected in partnership with Embassy Suites Hotels

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Cincinnati, United States
1 review
4 of 5 stars Reviewed 1 week ago

I was impressed with the hotel in total. The room was comfortable, clean and spacious. I have stayed in multiple hotels in San Antonio and I would choose this hotel again. My only complaint would be there isn't many places to sit outside the hotel.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor.com after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. More

Chesterfield, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This Hotel is in a great location. There is free shuttle service that will pick you up and take you back to the air port. When you walk into this hotel, it is gorgeous. It's and older hotel and the rooms just need a remodel job. The rooms had a very stale ordor. My family booked out over 10 rooms... More

Review collected in partnership with Embassy Suites Hotels

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Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen a little short during your recent stay. I sincerely apologize for any deficiencies experienced while staying with us. I will follow up with my team immediately to ensure we take all necessary steps to continue to make improvements for our... More

Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We were called in for a last minute baseball tournament, therefore I only had a couple of days to look for a hotel, the rest of the team had already found rooms, but since I booked at the last minute we were not able to stay with the team, but I was glad. Our stay was a little further from... More

Review collected in partnership with Embassy Suites Hotels

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Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

We pride ourselves in providing each and every guest with a high quality experience and it seems we did just that during your recent stay. I sincerely thank you for your review and please come back and enjoy our hospitality again soon. More

El Paso, Texas
Top Contributor
98 reviews 98 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Close to the airport and Northsar Mall. Several very good golf courses are nearby. Rooms are generally quiet despite the nearby airport. Parking is good and the evening reception is very nice. Mostly chips, popcorn and veggies the the alcohol.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor.com after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. More

Fort Mill, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel was very clean and well organized. At times did not seem to have enough help but no problems really. The staff just seemed to be rushed, but I was in no way without help. My room was not cleaned on one day but that was the only day. The rest of the time I got very good service.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor.com after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. I will share your comments with our entire team and of course thank them for their hard work! More

La Vernia, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

We "thought" we had reserved a 2-bedroom suite when we made the reservation by phone well in advance of our stay. Upon on arrival we ended up with a small 1-bedroom suite with 2 regular beds in same bedroom. Maybe my error when making reservation but put a damper on our stay. Everything else was ok other than very limited... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to send us a review. We really appreciate honest feedback. We’re very sorry your expectation upon arrival was for a 2-bedroom suite and there was some confusion around that issue. All of our Suites are 2-Room Suites and we do have some that are 2-Bedroom Suites complete with 2 living area and 2 separate... More

Houston, Texas, United States
Top Contributor
62 reviews 62 reviews
18 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 21, 2014

the inside of the hotel looks great like most embassy suites do. the rooms are a little worn and do need updating but in general its still nice. the layout of my room was strange. the bed was at a angle in the corner which is fine but none of the plugs on one of the nightstands worked because there... More

Was this review helpful? Yes
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

We appreciate you taking the time to give us feedback as we are constantly trying to improve our guest's experience. I shared your feedback with the hotel team and we are actively taking steps to constantly improve our hotel and level of service. It is always important for us to hear from our customers in order to better serve all... More

Richmond, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 19, 2014

The hotel has great service; their employees are friendly, knowledgeable and helpful. They provide complimentary breakfast and snacks in the evening. The one thing I am not a fan of are the carpet in the hotel rooms; they tend to be a bit sticky.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for taking the time to write a review on TripAdvisor.com after your recent stay with us. We appreciate your feedback as it assists us on improving our service and quality. More

Houston, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 19, 2014

I had never stayed there before and I had booked 2 nights though a third party. When I got there I was told they could not find my reservation, and was told to give it a few minutes to show up in their computer. So I went to the corner and waited. The young man helping us, told us the... More

Was this review helpful? Yes 1
Keith H, General Manager at Embassy Suites Hotel San Antonio International Airport, responded to this review

Thank you for your review. We are very sorry for the inconvenience you experienced during your recent trip. At our hotel, we hate to turn away guests for any reason but overbooking situations unfortunately can happen. We hope that when you travel back to the area you’ll consider giving us another chance. Thank you, Keith Harward General Manager keith.harward@hilton.com More

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Additional Information about Embassy Suites Hotel San Antonio International Airport

Address: 10110 US Hwy 281 North, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > Uptown Broadway
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel San Antonio International Airport 3.5*
Number of rooms: 261
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx

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