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All 352 San Antonio hotels

American Inn & Suites Lackland

6735 US 90 West, San Antonio, TX 78227 (Formerly Knights Inn at Lackland AFB)
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American Inn & Suites Lackland
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Ranked #308 of 352 hotels in San Antonio
  • Overview
  • Reviews (26)
  • Photos (10)
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26 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    1.5 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    1.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 11, 2013

I recently moved into town and was looking for a place to stay for a week while my new house is ready so we found this dump for 200 a week for a 2 bed room with microwave and fridge we thought it was great but not a day after we found roaches then I go into the toilet at... More

Was this review helpful? Yes 3
Rio Rancho NM
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 5, 2012

Please dont book here you'll wish you didnt !!! This was the filthiest, Nastiest place ive ever been. The pictures lie. There was mold on the walls and on the shower curtain, we had to clean the bathroom ourselves to even take a shower,and the towels were even dirty. I'm thankful for having my own towels and pillows and blankets.... More

Was this review helpful? Yes 2
Colorado Springs, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 5, 2012

All I can say is the price is right, booked on Priceline and called starting a week before arrival...would put my phone on speaker and let it ring for 20 to 30 minutes until someone picked it up. Apparently the 'staff' works for free rooms as I was told by no less than three people who could not confirm our... More

Was this review helpful? Yes 1
Newburg, Pennsylvania, United States
1 review
2 of 5 stars Reviewed March 18, 2012

We made reservations on-line and was surprised when we checked in. Not at all what the pictures showed. Price was right and it was really close to Lackland but the room was horrible. Sink didn't drain properly, toilet seat was broken, shower head squirted all over the bathroom and the smoke detectors were hanging by wires from the wall. we... More

Was this review helpful? Yes
Jersey City, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 16, 2010

please don't stay here!!! I came in for my son's Air Force graduation and I thought the location was all that mattered. IT'S NOT EVEN AS CLOSE TO THE BASE AS THEY ADVERTISE! I must have forgotten that I liked my room cleaned! I went to graduation at 6am and came back at 9pm and the room was as I... More

Was this review helpful? Yes 1
Bland, VA
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 10, 2010

Do not stay at this hotel. The management will be nice and cordial over the phone, but when trying to cancel your reservation they will lie and say it is done, but then later charges will be made to your credit card.

Was this review helpful? Yes 1
El Paso, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 6, 2010

The "Manager" was the rudest, foul mouthed person I have ever had to deal with. The room was terrible, the air conditioning didn't work, the internet didn't work, the television didn't work. When I tried explaining this to the manager he proceeded to curse at me, " F*** YOU , you got what you paid for" . " Your a... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 10, 2010

My boyfriend and I drove to San Antonio from TN for a 5 night stay for my brother's graduation from Lackland AFB. I originally wanted to get a room at another hotel down the road, but it was full when I tried to reserve it, so last minute (and roughly the same price) caused me to reserve at the Knights... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 4, 2010

The things that I need to say about this place are way too vulgar to write on here, but it was horrible from beginning to end. The first thing was we walked up and you had to press a button to have them let you in the door, then you walk in to a horrible smelling lobby that looks like... More

Was this review helpful? Yes 1
Catskills NY
1 review
1 of 5 stars Reviewed September 3, 2009

I stayed at this hotel, There were dead insects all over the window sill. dirty carpet, dim lit and upon checking out I found out that they would not give me a reciept for my stay 5 day stay. I was given quit a bit of hassle, I even called the knights inn main line to complain. They never gave... More

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Additional Information about American Inn & Suites Lackland

Address: 6735 US 90 West, San Antonio, TX 78227 (Formerly Knights Inn at Lackland AFB)
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
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Also Known As:
American Inn And Suites Lackland
American Inn & Suites Lackland Hotel San Antonio
Knights Inn At Lackland Afb
Knights Inn Lackland Afb
Knights Inn San Antonio

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Room/suite (3)
Hotel & grounds (3)
Dining (1)
Other (3)
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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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