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Courtyard San Antonio Medical Center

#147 of 353 Hotels in San Antonio
Certificate of Excellence
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8585 Marriott Drive, San Antonio, TX 78229
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1 room 1 guest
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96 Reviews from our TripAdvisor Community

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31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Chico, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My sister and I stayed here June 16-21. The hotel is conveniently located, just south of Fredericksburg and Wurzbach, in the medical center. There's a 24-hour business center in the lobby, free wi-fi in the rooms, and a snack bar. It was very quiet. We were in S.A. for a family emergency, and the front desk clerk got my brother... More 

Was this review helpful? Yes 1
Willis, Texas
1 review
2 of 5 stars Reviewed 4 weeks ago

The hotel was nice and clean true enough, but I was very disappointed to find out that my room didn't have a balcony like I requested, I was told all of the rooms have balcony but needless to say that was a lie and when I went to the front desk and asked about it she was so nonchalant about... More 

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McKinney, Texas
Level Contributor
112 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed July 18, 2015

It is an older hotel that has a little wear and tear but it is clean, quiet and comfortable. The price is reasonable and parking and standard internet is free. The beds and pillows were comfortable and it was easy to check in and check out. It is a little off from the freeways but that makes it a little... More 

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Frisco, United States
2 reviews
1 of 5 stars Reviewed July 13, 2015

My wife and I stayed here on Saturday July 11th while we were visiting my nephew at Methodist Hospital. The stay was good until the next morning when we woke up and were getting ready to leave. I was sitting on the bed watching TV and waiting for my wife to get out of the shower when a 3"-4" (not... More 

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Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Dear Billy, I completely understand your concerns however our team went to the room immediately and found no evidence of any rodent in your room or surrounding rooms. I assure you that we do indeed have an extermination policy in place. I do apologize for the lack of empathy you received from the supervisor you spoke to at the front... More 

Conroe, Texas
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed July 11, 2015

Overall the hotel stay was nice and quite - however had issues with my room AC plus the bed seemed lopsided (one side lower than the other) - so was a little uncomfortable in that regards. However the hotel was clean, good food and bar tenders were great!

Was this review helpful? Yes
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you so much for taking the time to share your feedback about your recent stay with us. I certainly apologize for the issues you experienced with the AC in your room as well as the uncomfortable bed; those issues have since been addressed and corrected. I am also so happy to hear that you enjoyed yourself in our dining... More 

Level Contributor
50 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 5, 2015

We have stayed @ this Marriott several times over the past two years, & have enjoyed the customer service, the comfort & aesthetic of the setting, along with a great location next to The Oaks strip shopping center, which has good restaurants, liquor store, Indian grocery store, & other points of visitor interest. So, on the whole, this is a... More 

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1 review
5 of 5 stars Reviewed June 11, 2015

Had over 20 people over are in hotel room and swam all day party was over everyone went there way and me and my kids spent rhe night.... Very kind to not make a fuss about the kids. This year doing it again.=) highly recommended

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Alexandria, Virginia
Level Contributor
160 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed June 7, 2015

Spent the weekend here while visiting family and friends in San Antonio. Great location close to IH-10. The staff was friendly and the hotel was clean. It was very quiet as it sits off the main road. The property is lean and shaded with lots of oak trees. I would recommend.

Was this review helpful? Yes 1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2015

Lobby os very nice. Pulling in I wondered of I should have brought a weapon. My room smells like a locker room. The toilet whistles every time you flush it. They went all out on the decor too. For what this place cost it is not worth it.

Was this review helpful? Yes
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard by Marriott Medical Center with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. Your comments have been shared with the leadership team... More 

Austin, Texas
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 28, 2015

The first thing that impressed me was the signs posted in the halls for quiet! This is not a hotel you will find kids running in the halls yelling and laughing. It was a nice reprieve for this weary business traveler who likes peace and quiet at the end of the day. There was limited food service at a bar... More 

Was this review helpful? Yes
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the kind remarks about our hotel. We will share your input with our staff as we use comments to improve our overall staff service. Please accept my apologies for the challenges you encountered during our evening Bistro service and lobby computers. As a valued customer your feedback will be shared with the team to continue to inspire... More 

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