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Courtyard San Antonio Medical Center

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8585 Marriott Drive, San Antonio, TX 78229
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Courtyard San Antonio Medical Center
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Courtyard San Antonio Medical Center
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Courtyard San Antonio Medical Center
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85 reviews from our community

Traveler rating
    20
    37
    19
    6
    3
See reviews for
25
15
2
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago NEW

I have been staying here every month for almost 1 year. This was the worst visit. New employees, ran out of wine. What hotel bar area runs out of wine two nights in a row? After a long day of work a business traveler looks forward to a cocktail or glass of wine at the end of the day. So... More 

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Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for providing feedback on your stay here at the Courtyard Marriott Medical Center. I was disappointed to hear about your experience in our dining outlet. I am very sorry for the inconvenience, we have unfortunately fallen short of this providing exceptional service during your recent stay. I have spoken with my food and beverage supervisor to ensure we... More 

anywhere
Top Contributor
229 reviews 229 reviews
85 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Rooms, service etc all ok. Annoying part is the 'bistro' concept that the courtyards have. Breakfast is not included in the room price and you should order in the bistro what you want. Timeconsuming because you have to queue and wait till your order is prepared. In the evening same thing, dinner options arent very tasty. Luckily there are a... More 

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Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to comment on your recent experience with the Courtyard Marriott Medical Center. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have... More 

Bedford, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 12, 2015 via mobile

Yes, the rooms are a little dated but...the suites are good for families with children. Suites come with a microwave and fridge - which is most helpful. Room is clean and housekeeping is never a problem. I've stayed here several times and can't complain. Free wifi, too. A little pricier than it used to be but...better than other hotels in... More 

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Harlingen, Texas
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 28, 2015

Cons: room is extremely small. Needs updating. Can see marks all over walls. Noisy, bring ear plugs. fitness room is too small--only 3 treadmills and 1 elliptical. Some free weights. Pros: Location, nice lobby, free internet, free parking,great water pressure in shower, outdoor pool.

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Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Marriott Medical Center with us. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance and that our current appearance was not what you had anticipated. Rest... More 

Dallas, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 27, 2015

I've stayed in San Antonio for the past month for work and this was my first week at this hotel as my usual hotel was all booked up. Everything was fine, room was a bit small but accommodations seemed adequate. The third night I was there I was sitting in the chair in my room and all the sudden someone... More 

Was this review helpful? Yes 1
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Marriott Medical Center with us.As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered during your stay. We have shared your... More 

Mcallen, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 3, 2015

We got a good deal for this hotel after calling twice once to cancel our 2nd room and calling back to get it back. We explained the reason of our visit and they were very understanding and gave us a discount we appreciate you very much. Thank You

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Senior Contributor
22 reviews 22 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 22, 2015

I arrived to find that i had mistakenly booked my room a MONTH in advance. Brittany (sp?) was VERY helpful and was able to accommodate my children and me. She was very kind and understanding even though I was frazzled and exhausted from our long drive there. The other staff members were friendly and welcoming, as well. The hotel itself... More 

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Bethesda, Maryland
Top Contributor
106 reviews 106 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed January 2, 2015

The hotel is newly renovated, the rooms are spacious and clean, there is a fridge and a microwave, and you are 5 minutes away from many restaurants. Good, inexpensive place to stay when in San Antonio, as you are 10-15 min away from downtown and all the fun. The only downside is no free breakfast, but I don't think that... More 

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Omaha, Nebraska, United States
Top Contributor
79 reviews 79 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed December 12, 2014

For business purposes, this fits your needs. Noise was minimal; rooms reasonable, spacious and have the necessary work area. Check-in is rapid, parking very accessible with several entrances, which permits minimal hassles with luggage. I was disappointed in the breakfast service--oatmeal wasn't ready at 7 AM; they had already run out of some other options by that time as well.... More 

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Bangor ME
Top Contributor
342 reviews 342 reviews
54 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed December 1, 2014

We stayed for 2 nights at this hotel last month, and on the whole were quite pleased. It appears to be an older hotel but one that has been refurbished in the recent past. The room was spacious and well maintained. Two observations--the noise from the corridor was noticeable at times. Also, finding outlets for the computer was tricky.

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