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All 353 San Antonio hotels

Courtyard San Antonio Medical Center

3.0 of 5 Hotel   |   8585 Marriott Drive, San Antonio, TX 78229 (Northwest Side)
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71%
Ranked #124 of 353 Hotels in San Antonio
A recent review
3 of 5 stars Reviewed August 14, 2014
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71 reviews from our community

Traveler rating
    16
    32
    15
    5
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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Top Contributor
176 reviews 176 reviews
73 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed August 14, 2014

Stayed here 2 nights on a business trip. Room was rather small, bed was great. Don't like in general the Courtyard concept of buying your breakfast from the counter instead of a buffet. My room was located in front of the supply room for the house keeping ladies and they hang around there early in the morning talking loud so... More

Was this review helpful? Yes
Courtyard M, Front Office Manager at Courtyard San Antonio Medical Center, responded to this review

We appreciate your feedback regarding your recent stay. It is guest feedback like yours that helps us improve our hotel. We have addressed your concerns with our housekeeping staff so incidents like this will not happen in the future. Thank you for your business. More

Houston
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

There are just complements for this hotel and its staff, rooms are 100% clean. The location was my only complain, is not really close to anything. This hotel is the best option if you are planing to stay at the hotel almost 100% of the time. I stayed at Courtyard San Antonio Airport/North Star Mall, this hotel has the same... More

Was this review helpful? Yes 1
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the great feedback and choosing to stay with us. We are constantly training and retraining our associates. We take great pride in our staff service and high cleanliness standards. We hope you enjoyed your visit to San Antonio and we hope to see you again in the future. More

1 review
5 of 5 stars Reviewed June 23, 2014 via mobile

I was very scared I would have issues like bugs or dirty sheets. I arrived at the hotel and was greeted by staff. They were very nice even when I called before to confirm my reservation. The room was spotless and the bed was haven with the perfect pillows. Im beyond picky and a can be a dick but I... More

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Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank for choosing to stay with us and we are very happy that we exceeded all your expectations. We are constantly inspecting and re-inspecting on a daily basis to make sure all standards are met and exceeded. We appreciate your positive comments and enthusiasm. We hope to see you again and thank you for choosing the Courtyard Marriott San Antonio... More

Corpus Christi, Texas
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 17, 2014

The staff was wonderful. The room was clean and large. The Hospital is right down the street. Great choice. There was a refrigerator in the room. And, free internet that was extremely easy to connect to.

Was this review helpful? Yes 1
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the great review. We are proud of the product we have and strive to make it better. We will share these comments with our associates so we can continue to improve our service and product. We hope your trip overall went well. We hope to see you again in the future. More

Laredo, Texas
Top Contributor
66 reviews 66 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 6, 2014

Wish I could have stayehere longer than my one night. This hotel is in a peaceful area, no high traffic, yet is convenient to great restaurants and easy access to I10 and Loop 410. Our room was very comfortable and clean. A great convenience is that the vanity area is apart from the enclosed shower/commode area. Marriott always accomodates my... More

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Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

We are pleased to hear that you enjoyed your stay with us. We strive to provide "above and beyond" guest service to all our guests and we are happy we got to serve you. We hope that if you are back in the area you will come back to stay with us. Thank you for the great comments and we... More

Hobbs, NM
Senior Contributor
48 reviews 48 reviews
46 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed April 15, 2014

This motel is located at 8585 Marriott Dr San Antonio, Tx, near the medical center. It is very clean, quiet, and well decorated. It is a no smoking and a no pet facility. The lobby is large with nice, well-maintained furniture. The staff is friendly and attentive to your needs. One couldn't ask for a more pleasant evening. Although there... More

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Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the wonderful comments. We are glad you enjoyed your stay with us and we were able to serve you. We pride ourselves on providing all of our guest with great service. We will share your comments with our staff. We hope to see you again soon! More

Texas
Contributor
16 reviews 16 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed March 26, 2014

I'm a Marriott. Platinum member. I stay at a lot of Courtyards. This hotel has the worst beds of just about any of them. I've decided to start posting good or bad reviews of all marriott as I stay, starting with this one. They spent a ton of money updating the lobby. I went to the front desk and inquired... More

Was this review helpful? Yes 1
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Mr. Fitzpatrick, Thank you for taking the time to fill out a survey about our hotel and we appreciate your feedback. We will definitely use your comments for training purposes with our staff especially in the bistro. It is true, our beds are new but unfortunately you were misnformed. The beds are firm pillowtop mattresses.We do also have bed boards... More

Laredo, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 16, 2014

This is my choice hotel every time I travel to San Antonio. I travel there, on average, about once a month. The staff is friendly, the rooms are cozy and always CLEAN. I have NEVER had a negative experience at this hotel. The rates are fair (usually about $100/night for a room with a King bed). I don't mind paying... More

Was this review helpful? Yes
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the great comments and your feedback. I will pass your comments on to my staff. We apprecaite your loyalty to our hotel and we look forward to seeing you again in the future. More

Cypress, Texas
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 12, 2014

This is not the normal hotel that I choose when I am in San Antonio but the other was sold out. This was a great choice. Friendly staff, clean rooms and easy access to I-10 and a lot of major eateries. My only complaint was that the AC did not get cold enough for me. I would definitely stay here... More

Was this review helpful? Yes
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to give our hotel a tosurvey. I will pass the great comments on to our staff. We are sorry to hear that the air conditioner in the room did not cool enough for you. If this happens again, in the future, please contact our front desk so we can have someone look at the... More

1 review
5 of 5 stars Reviewed January 21, 2014 via mobile

Can't say enough good things about our recent 3 night stay. From the time we checked in to checking out, the staff was friendly and accommodating! Kids loved the bistro and Starbucks coffee. AM and PM Bistro staff were very friendly. We had two rooms which were very clean and spacious. Both rooms were inside rooms, each with its own... More

Was this review helpful? Yes
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the great comments we will definitely share them with the staff. Rooms cleanliness is set to the highest standard at our property. Each room is inspected by a supervisor or a manager. Our bistro staff and managers work together on a daily basis to provide great service to guests and we appreciate the feedback. We hope to... More

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Additional Information about Courtyard San Antonio Medical Center

Address: 8585 Marriott Drive, San Antonio, TX 78229
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard San Antonio Medical Center 3*
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Also Known As:
Courtyard San Antonio Medical Hotel San Antonio
San Antonio Courtyard
San Antonio Marriott

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