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All 347 San Antonio hotels

Courtyard San Antonio Medical Center

3.0 of 5 Hotel   |   8585 Marriott Drive, San Antonio, TX 78229 (Northwest Side)
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Courtyard San Antonio Medical Center
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Ranked #143 of 347 hotels in San Antonio
A recent review
4 of 5 stars reviewed 4 days ago
retiree1986 Hobbs, NM
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67 people have reviewed this hotel

Traveler rating
    12
    32
    14
    5
    4
See reviews for
21
10
2
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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English first
Hobbs, NM
Senior Contributor
46 reviews 46 reviews
44 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This motel is located at 8585 Marriott Dr San Antonio, Tx, near the medical center. It is very clean, quiet, and well decorated. It is a no smoking and a no pet facility. The lobby is large with nice, well-maintained furniture. The staff is friendly and attentive to your needs. One couldn't ask for a more pleasant evening. Although there... More

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Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I'm a Marriott. Platinum member. I stay at a lot of Courtyards. This hotel has the worst beds of just about any of them. I've decided to start posting good or bad reviews of all marriott as I stay, starting with this one. They spent a ton of money updating the lobby. I went to the front desk and inquired... More

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Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Mr. Fitzpatrick, Thank you for taking the time to fill out a survey about our hotel and we appreciate your feedback. We will definitely use your comments for training purposes with our staff especially in the bistro. It is true, our beds are new but unfortunately you were misnformed. The beds are firm pillowtop mattresses.We do also have bed boards... More

Laredo, Texas
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my choice hotel every time I travel to San Antonio. I travel there, on average, about once a month. The staff is friendly, the rooms are cozy and always CLEAN. I have NEVER had a negative experience at this hotel. The rates are fair (usually about $100/night for a room with a King bed). I don't mind paying... More

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Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the great comments and your feedback. I will pass your comments on to my staff. We apprecaite your loyalty to our hotel and we look forward to seeing you again in the future. More

Cypress, Texas
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 12, 2014

This is not the normal hotel that I choose when I am in San Antonio but the other was sold out. This was a great choice. Friendly staff, clean rooms and easy access to I-10 and a lot of major eateries. My only complaint was that the AC did not get cold enough for me. I would definitely stay here... More

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Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to give our hotel a tosurvey. I will pass the great comments on to our staff. We are sorry to hear that the air conditioner in the room did not cool enough for you. If this happens again, in the future, please contact our front desk so we can have someone look at the... More

1 review
5 of 5 stars Reviewed January 21, 2014 via mobile

Can't say enough good things about our recent 3 night stay. From the time we checked in to checking out, the staff was friendly and accommodating! Kids loved the bistro and Starbucks coffee. AM and PM Bistro staff were very friendly. We had two rooms which were very clean and spacious. Both rooms were inside rooms, each with its own... More

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Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the great comments we will definitely share them with the staff. Rooms cleanliness is set to the highest standard at our property. Each room is inspected by a supervisor or a manager. Our bistro staff and managers work together on a daily basis to provide great service to guests and we appreciate the feedback. We hope to... More

Houston, Texas
Top Contributor
61 reviews 61 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 2, 2013

We stayed at this hotel two weeks ago for three nights, the front desk agent was very friendly, the lobby ver clean and modern , a computer room with several monitors and coffee shop ( expensive like ant other hotel). The hotel was quiet , the parking well lit , and the gate to parking closed after 11 pm .... More

Was this review helpful? Yes 1
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for your comments. We are glad to hear about your stay. Our goal is to make sure each guest has a safe, comfortable stay. Please note, in the future, we do offer complimentary regular tea bags upon request at the front desk. We hope to see you and your family again in the future. Thank you again for... More

Roswell, Georgia
Top Contributor
65 reviews 65 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 20, 2013

We have stayed at this hotel many times. It has been upgraded to the new Courtyard standards and is a nice clean place to stay. The rooms are spacious and the entire staff is very friendly. I do miss the afternoon cookies that they used to put out though.

Was this review helpful? Yes
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the positive comments we will share them with our staff. We appreciate your loyalty to our hotel and Marriott. We also liked the cookies in the afternoon but we had to discontinue them due to the change in standards. We will share the comments with Marriott though. Please let us know if there is anything else we... More

San Diego
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 6, 2013

Stayed one night for business. Very clean and comfortable room. Person who checked me in was very friendly and accomodating. Allowed me to check in early and asked which floor I preferred. Based on other reviews, I selected the 3rd floor and it was very quiet. Bistro in the lobby was convenient, but selection is limited and very expensive. Next... More

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Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for your great feedback and are happy you enjoyed your stay with us. We are constantly striving to provide better service and honor guest needs. Our Bistro menu does change on a quarterly basis so we hope you can give us a try again. We are located in a great area where guest do have other options as... More

Orange Beach, Alabama
Senior Contributor
30 reviews 30 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 28, 2013

First morning, made coffee and only one coffee cup for two of us. Took shower and no hair dryer. No coffee in lobby. Went to Market for dinner, no microwave popcorn, out of much that was on the list. Bought cup of soup, took back to room and room microwave worked poorly. Very disappointed in a usually reliable hotel.

Was this review helpful? Yes 1
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

We are sorry for the disappointing stay that you had with us. We appreciate the comments so we can better improve in the future. We no longer offer complimentary coffee in the lobby but we do offer the compliamentary coffee in the rooms. If additional compliamentary coffee is ever needed in the rooms we would be happy to deliver it... More

Burleson, Texas
Contributor
14 reviews 14 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2013 credit card Amex Card Member Review

Clean, great customer service. Reasonable rates. The courtyard was updated, free fast wi-fi. Great place to stay close to the medical district . Good staff... Nice deli in the lobby . Pineapple parfait- highly recommended.

Was this review helpful? Yes 1
Courtyard M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for your response. We appreciate your comments so we can correct issues immediately. We are working on going through each room and working on the vanity lighting so we can address the issue you had. Plaese contact the hotel if we can further assist you in the future. We hope to see you and your family again. More

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Additional Information about Courtyard San Antonio Medical Center

Also Known As:
Courtyard San Antonio Medical Hotel
Courtyard San Antonio Medical Hotel San Antonio
Courtyard San Antonio
San Antonio Courtyard
San Antonio Marriott
Address: 8585 Marriott Drive, San Antonio, TX 78229
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#143 Luxury Hotel in San Antonio
#143 Top resorts Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard San Antonio Medical Center 3*
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