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Courtyard San Antonio Medical Center

#136 of 352 Hotels in San Antonio
Certificate of Excellence
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8585 Marriott Drive, San Antonio, TX 78229
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Courtyard San Antonio Medical Center
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91 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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    (20)
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    (35)
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Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

We have stayed @ this Marriott several times over the past two years, & have enjoyed the customer service, the comfort & aesthetic of the setting, along with a great location next to The Oaks strip shopping center, which has good restaurants, liquor store, Indian grocery store, & other points of visitor interest. So, on the whole, this is a... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Had over 20 people over are in hotel room and swam all day party was over everyone went there way and me and my kids spent rhe night.... Very kind to not make a fuss about the kids. This year doing it again.=) highly recommended

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Alexandria, Virginia
Level Contributor
144 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent the weekend here while visiting family and friends in San Antonio. Great location close to IH-10. The staff was friendly and the hotel was clean. It was very quiet as it sits off the main road. The property is lean and shaded with lots of oak trees. I would recommend.

Was this review helpful? Yes 1
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2015

Lobby os very nice. Pulling in I wondered of I should have brought a weapon. My room smells like a locker room. The toilet whistles every time you flush it. They went all out on the decor too. For what this place cost it is not worth it.

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Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard by Marriott Medical Center with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. Your comments have been shared with the leadership team... More 

Austin, Texas
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 28, 2015

The first thing that impressed me was the signs posted in the halls for quiet! This is not a hotel you will find kids running in the halls yelling and laughing. It was a nice reprieve for this weary business traveler who likes peace and quiet at the end of the day. There was limited food service at a bar... More 

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Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for the kind remarks about our hotel. We will share your input with our staff as we use comments to improve our overall staff service. Please accept my apologies for the challenges you encountered during our evening Bistro service and lobby computers. As a valued customer your feedback will be shared with the team to continue to inspire... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 23, 2015

I typically love the Courtyard brand, and it is my go-to Marriott when traveling for an extended period. However, it seems to be the most inconsistent brand nationwide of any Marriott. This location was a little bit of a letdown, even for a one night stay. Pros: great friendly staff, good location Cons: bathroom was very dated, room was humid... More 

Was this review helpful? Yes
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Feedback from our guest is always appreciated so thank you for taking the time to give us your feedback regarding your stay here at the Courtyard Marriott Medical Center. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the... More 

Phoenix, Arizona
Level Contributor
7 reviews
2 of 5 stars Reviewed April 14, 2015

I have been staying here every month for almost 1 year. This was the worst visit. New employees, ran out of wine. What hotel bar area runs out of wine two nights in a row? After a long day of work a business traveler looks forward to a cocktail or glass of wine at the end of the day. So... More 

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Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for providing feedback on your stay here at the Courtyard Marriott Medical Center. I was disappointed to hear about your experience in our dining outlet. I am very sorry for the inconvenience, we have unfortunately fallen short of this providing exceptional service during your recent stay. I have spoken with my food and beverage supervisor to ensure we... More 

anywhere
Level Contributor
238 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
3 of 5 stars Reviewed April 14, 2015

Rooms, service etc all ok. Annoying part is the 'bistro' concept that the courtyards have. Breakfast is not included in the room price and you should order in the bistro what you want. Timeconsuming because you have to queue and wait till your order is prepared. In the evening same thing, dinner options arent very tasty. Luckily there are a... More 

Was this review helpful? Yes
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to comment on your recent experience with the Courtyard Marriott Medical Center. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest satisfaction. Unfortunately, we did not meet your expectations. Our goal is to address your concerns so that we can ensure you have... More 

Bedford, Texas
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 12, 2015 via mobile

Yes, the rooms are a little dated but...the suites are good for families with children. Suites come with a microwave and fridge - which is most helpful. Room is clean and housekeeping is never a problem. I've stayed here several times and can't complain. Free wifi, too. A little pricier than it used to be but...better than other hotels in... More 

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Harlingen, Texas
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 28, 2015

Cons: room is extremely small. Needs updating. Can see marks all over walls. Noisy, bring ear plugs. fitness room is too small--only 3 treadmills and 1 elliptical. Some free weights. Pros: Location, nice lobby, free internet, free parking,great water pressure in shower, outdoor pool.

Was this review helpful? Yes
Deanna M, Manager at Courtyard San Antonio Medical Center, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Marriott Medical Center with us. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize for the noise disturbance and that our current appearance was not what you had anticipated. Rest... More 

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