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Red Roof Inn San Antonio I-10 East

4403 I-10 East, I-10 at WW White Road, exit #580, San Antonio, TX 78219
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1 room 1 adult
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Red Roof Inn San Antonio I-10 East
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85 Reviews from our TripAdvisor Community

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1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

Worst experience ever...2:30am I'm getting bit by something on my arms and legs. ..I see something crawling and it's a bed bug...when I lifted the pillow up about 6 or 7 of them come crawling out...I then pulled the sheet back to see bby bed bugs on the lining of the sheet. .. I switched rooms ....I also brought it... More 

Helpful?
Thank Ashley T
Victoria, Canada
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 2 weeks ago via mobile

Got a good price or so I thought. When got in the room, there was no coffee maker, but was coffee. So got a coffee maker, then the tv stopped working. Called the front desk who said was an easy fix that she would be right up. Watched her helping another guest and then assumed she would come to my... More 

Helpful?
Thank Neil T
Harlingen, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Upon arriving, the check-in was quick, which is what I like when I travel. When we checked out, we were rushed out. The door and the front desk check out was at 12pm, but it's really at 11am. I didn't expect a room fit for a king, for what I paid, so having said that my stay here was like... More 

Helpful?
1 Thank aimendoza4
Seabrook, Texas
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Room stunk horribly, super sketchy area, tub in the room was dirty, and garbage and cigarette butts all over outside. I would never recommend this place to anyone!!! I know you get what you pay for, but I didn't expect this, usually red roof inns are better taken care of.

Helpful?
Thank Naynay2269
Walnut, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Bad neighborhood, filthy room, awful service, and sketchy characters walking through the parking lot at night. An example of false advertising at its worst. Do not stay here, under any circumstances. I booked this through the corporate website, and I'm baffled why there is no quality control.

Helpful?
Thank Stella M
Queretaro, Mexico
Level Contributor
72 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed January 4, 2016

I have been to some of the Red Roof properties while on the road, they have never been spectacular, but they were not bad, but this one was terrible. Starting at the reception where the lady attending us was not friendly and a bit harsh, I would say. The whole is not well cared for, the rooms smell old and... More 

Helpful?
Thank Ronald A
Tallahassee, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 29, 2015 via mobile

Everyone who has reviewed this place and gave it a "terrible" rate is spot on. First, the bed sheets were filthy, the bathroom light kept cutting off, the air vent in the bathroom was all messed up, the bathtub itself was disgusting, the sink was nasty as well, the heating unit worked fine for one night, the next night it... More 

Helpful?
Thank jibarito21
Pittsburgh, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 11, 2015

First off I drove for 32 hours and after getting lost twice I finally showed up at the hotel. I was checked in and made it to my room having to drag my suitcases up a flight of stairs to find that we were short on towels. I called the front desk to request some more and was told that... More 

Helpful?
1 Thank Lisa C
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 21, 2015 via mobile

The visit started by being put in a room that was under construction and having to wait while the girl at the counter dealt with her personal phone going off instead of placing us in a room. Once in a "completed" room, we found there was no towels. When we called to get some they girl at the front desk... More 

Helpful?
Thank David M
Detroit, Michigan
1 review
1 of 5 stars Reviewed October 20, 2015

I travel frequently and have probably stayed in a few dozen different Red Roof Inns. They have a lenient pet policy and my little dog goes on roadtrips with me to keep me company, so that's their biggest draw. This facility isn't even worthy of the relaxed franchise requirements of Red Roof Inn. It was completely filthy, old, and tired... More 

Helpful?
Thank Pete S
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