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Americas Best Value Inn-AT&T Center

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3645 North PanAm Expressway, San Antonio, TX 78219 (Formerly Travelodge San Antonio)
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1 room 1 guest
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Americas Best Value Inn-AT&T Center
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27 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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New Iberia, Louisiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

My my family and I visited this hotel on July 29th thru August 2nd 2015.. and the hotel was Far from what we expected... I wouldn't recommend it to no one.. We drove all the way frm Louisiana n was totally disappointed; thank God we had our lysol; cause the room had a funny smell to it, and the front... More 

Was this review helpful? Yes 1
Oklahoma City, Oklahoma
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 20, 2015

Blood drops on the bathtub. Pubic hair all over bathroom. Blood stains on the comforters. The beds are not soft at all and manager told me i could sleep on the floor I rathered. We checked out and went to Super 8. Then the housekeeper confronted me about my complaints.

Was this review helpful? Yes 2
ABVI35GM, General Manager at Americas Best Value Inn-AT&T Center, responded to this review

Thank you for your response. I am sorry that the room did not exceed your expectations. Your concerns will be handled with the proper department. It is our goal to provide a clean and comfortable experience for all our guest. It is clear that we did not accomplish this during your stay. We will make the appropriate changes to fix... More 

Calvert, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 12, 2015

We really enjoyed our stay, the rooms were big and roomy, pool was clean. Each room had microwave and fridge, iron, ironing board and coffee maker. Customer service was excellent, staff and management. Staff was very helpful on where places and directions. Very quite atmosphere, we were able to relax and enjoy our time. Wasn't too crazy about the breakfast,... More 

Was this review helpful? Yes 1
ABVI35GM, General Manager at Americas Best Value Inn-AT&T Center, responded to this review

Thank you for your kind words about your experience during your stay. The staff and I take great pride in making sure each guests experience is the best possible. More 

Brownsville, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 27, 2015

Dirty restroom, roaches in restroom, old TV, old linen, shower no water pressure, only two bath towels per day, restroom door had to push to lock, dirty carpet, limited breakfast sitting area. Will not recommend.

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 23, 2015

The sink in my room wouldn't drain. I also had unexpected business travel change and they wouldn't refund me because I reserved through Hotels.com. Horrible customer service when I talked to the manager he said there was nothing he could do about it. When I left the front desk person told me to get ahold of hotels.com for a refund... More 

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Malakoff, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 31, 2014

It was cheap a good value for what we paid. surprisingly quiet. Wasn't a five star but was good for my family. pool is only four feet but great for the kids. rooms were nice and cold and private. Breakfast was too simple but great for kids.

Was this review helpful? Yes 1
ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest: Thank you so much for your Review, is very important for us to know about your experience in our Hotel, and we are so happy you enjoy your stay with us. Thank you so much and have a great day More 

Corpus Christi, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 26, 2014

The service was good, but the grounds were littered with trash. The room was clean but smelled funny so i sprayed my body spray when i turned on the ac and that helped. The bathroom was in extremely poor shape. The tub had been painted white and the paint had peeled all over the place. The toilet ran all night.... More 

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ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest: Thank you so much for your Review, We are working hard to update the hotel, We really appreciate your Review is very important, When you come back you will see the difference on rooms, Thank you so much again And have a great day More 

San marcos
1 review
1 of 5 stars Reviewed July 20, 2014

It's very amusing to me how whenever someone writes a negative review on this place, ABVI quickly claims it's all untrue and false, as if anyone would actually make something like this up. As for my stay, it was absolutely terrible. TERRIBLE. Let me start off by saying that we were spending 2 days in SA but did not book... More 

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ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Drear Guest, Thank you so much for your Review, We are working hard to make sure all this location is in better conditions, we made a modifications and we are in the process to update the hotel new TV's and Update the rooms let me give you and apologies for the bad experience. next time you decide to come back... More 

Houma
2 reviews
4 of 5 stars Reviewed July 14, 2014

Only 1 resturant next to the hotel, and it was not worth my time. But had great service at the hotel. Room was great for a 2 night stay. Room was clean and beds comfortable. Also a quiet hotel. Didn't hear a lot of people outside disturbing me. I will go back

Was this review helpful? Yes
ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest, Thank you for your Review we really appreciate this and we age happy because your stay has good. we hope to see you again very soon. Have a great day More 

San Antonio, Texas
1 review
2 of 5 stars Reviewed July 11, 2014

First walked into our room and it looked somewhat decent except for the torn bed spreads. Then walked into the bathroom and there was hair and mold around top of the tub. I had my wife and 4 year old daughter with me and no way was I going to let my daughter take a bath in that! I went... More 

Was this review helpful? Yes
ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest: Our sincerely apology for you bad experience on this hotel like we where saying before we are working very hard to make changes on this location , is very important to us you review and we really appreciate yours, we want to make sure next time you are coming is going to be perfect for you, please let... More 

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