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Americas Best Value Inn-AT&T Center

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3645 North PanAm Expressway, San Antonio, TX 78219 (Formerly Travelodge San Antonio)
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Best prices for: 1 room 1 guest
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Americas Best Value Inn-AT&T Center
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Americas Best Value Inn-AT&T Center
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24 reviews from our community

Traveler rating
    4
    4
    1
    6
    9
See reviews for
7
8
Solo
0
3
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Brownsville, Texas
Reviewer
5 reviews 5 reviews
2 of 5 stars Reviewed today NEW

Dirty restroom, roaches in restroom, old TV, old linen, shower no water pressure, only two bath towels per day, restroom door had to push to lock, dirty carpet, limited breakfast sitting area. Will not recommend.

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 23, 2015

The sink in my room wouldn't drain. I also had unexpected business travel change and they wouldn't refund me because I reserved through Hotels.com. Horrible customer service when I talked to the manager he said there was nothing he could do about it. When I left the front desk person told me to get ahold of hotels.com for a refund... More 

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Malakoff, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 31, 2014

It was cheap a good value for what we paid. surprisingly quiet. Wasn't a five star but was good for my family. pool is only four feet but great for the kids. rooms were nice and cold and private. Breakfast was too simple but great for kids.

Was this review helpful? Yes 1
ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest: Thank you so much for your Review, is very important for us to know about your experience in our Hotel, and we are so happy you enjoy your stay with us. Thank you so much and have a great day More 

Corpus Christi, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 26, 2014

The service was good, but the grounds were littered with trash. The room was clean but smelled funny so i sprayed my body spray when i turned on the ac and that helped. The bathroom was in extremely poor shape. The tub had been painted white and the paint had peeled all over the place. The toilet ran all night.... More 

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ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest: Thank you so much for your Review, We are working hard to update the hotel, We really appreciate your Review is very important, When you come back you will see the difference on rooms, Thank you so much again And have a great day More 

San marcos
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 20, 2014

It's very amusing to me how whenever someone writes a negative review on this place, ABVI quickly claims it's all untrue and false, as if anyone would actually make something like this up. As for my stay, it was absolutely terrible. TERRIBLE. Let me start off by saying that we were spending 2 days in SA but did not book... More 

Was this review helpful? Yes 1
ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Drear Guest, Thank you so much for your Review, We are working hard to make sure all this location is in better conditions, we made a modifications and we are in the process to update the hotel new TV's and Update the rooms let me give you and apologies for the bad experience. next time you decide to come back... More 

Houma
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

Only 1 resturant next to the hotel, and it was not worth my time. But had great service at the hotel. Room was great for a 2 night stay. Room was clean and beds comfortable. Also a quiet hotel. Didn't hear a lot of people outside disturbing me. I will go back

Was this review helpful? Yes 1
ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest, Thank you for your Review we really appreciate this and we age happy because your stay has good. we hope to see you again very soon. Have a great day More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 11, 2014

First walked into our room and it looked somewhat decent except for the torn bed spreads. Then walked into the bathroom and there was hair and mold around top of the tub. I had my wife and 4 year old daughter with me and no way was I going to let my daughter take a bath in that! I went... More 

Was this review helpful? Yes 1
ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest: Our sincerely apology for you bad experience on this hotel like we where saying before we are working very hard to make changes on this location , is very important to us you review and we really appreciate yours, we want to make sure next time you are coming is going to be perfect for you, please let... More 

Lubbock, Texas
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed June 7, 2014

The best place to park a semi truck on I-35. Pretty good property and room looks to be updated within year. The only problem I have is with the incidental policies these hotels seem to think they can get away with! This location had to have the harshest policies in all of North America. For this reason I will mark... More 

Was this review helpful? Yes 1
ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest, Thank you so much for your stay, we really appreciate that. we are trying to get better in the hotel as you saw the hotel is better now, the policies have been change a little and is a Training process, we appreciate your comment and we are going to make in sure in your next visit we have... More 

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 18, 2014

So my fiancé and I needed some time alone and just got this cheap room for one night. I went to hotels dot come and it came out to 54$ with tax. We got into the office and they just needed my I'd and the same card I used to pay on hotels dot com. They said they never had... More 

Was this review helpful? Yes 1
ABVI35GM, Manager at Americas Best Value Inn-AT&T Center, responded to this review

Dear Guest We are terribly sorry to hear about your stay We truly apologize for the inconvenience. The Hotel has been under new management for several months now and we have been working hard on cleaning up the property. We hope that you will visit us again so that we may make it up to you. Thank you for your... More 

Contributor
12 reviews 12 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 5, 2014

I don't usually write reviews while I'm still staying in a hotel, but I had to for this one. The staff here is exceptional. They are all extremely friendly and helpful, and have made what is your average, older but clean budget hotel stand out. The rate was very reasonable, the rooms are clean and quiet, and though there are... More 

Was this review helpful? Yes 4
ABVI35GM, General Manager at Americas Best Value Inn-AT&T Center, responded to this review

HI Trish7575! Thank you so much for your kind words!!! My staff and I love it when our guests are happy! Hospitality is our middle name here at the Americas Best Value Inn- AT&T Center! :) Thank you for telling our Tripadvisor friends what a great stay you had and we look forward in your next visit! Next month is... More 

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