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All 347 San Antonio hotels

Crowne Plaza Airport

3.5 of 5 Hotel   |   1111 Northeast Loop 410, San Antonio, TX 78209 (Formerly Radisson Hotel San Antonio Airport) (Northeast San Antonio)
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57%
Ranked #182 of 347 hotels in San Antonio
A recent review
4 of 5 stars reviewed 2 weeks ago
BigRob28 Colorado Springs, Colorado
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141 people have reviewed this hotel

Traveler rating
    32
    49
    27
    18
    15
See reviews for
34
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54
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Brunswick, Georgia
Top Contributor
50 reviews 50 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 1 week ago

First let me say that this was poor `in comparison to other Crown Plazas" or my expectations.of what a Crown Plaza should be.. I travel about 150 days a year and almost always stay at Holiday Inns and Holiday Inn Express to be a bit frugal and get good value for my money.. I always think of Crown Plazas as... More

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

We are disappointed to read we did not meet your expectations on every level and we thank you for bringing these points to our attention. I will have the maintenance team look into and further address the concerns you mention regarding your room. We sincerely regret that we missed the mark on providing you with complete satisfaction. It is our... More

Colorado Springs, Colorado
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just can't say enough good things about this place. From the drive up, to the welcoming hello to the nice upgrade they provided. First let me get the "not so good" out of the way. The hotel is a little "outdated" meaning, there are a few cosmetic things that they could improve on however, as a whole, the hotel... More

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

It was a pleasure to have had you here and we thank you for your feedback. We are happy you were able to enjoy your accommodations and found our team helpful throughout your visit. Thank you for sharing your pictures. We look forward to welcoming you back to the Crowne Plaza San Antonio Airport. More

Scottsdale, Arizona
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am a long time guest of this Crowne Plaza and it is the only place I stay when visiting the San Antonio area. The Management and Staff are friendly and attentive, the rooms are clean and comfortable and the location is close to the airport and restaurants. I highly recommend the Crowne Plaza San Antonio Airport.

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you so much for your wonderful comments. It is always a pleasure to welcome back guests and we are happy to read that we have been your hotel of choice when visiting the San Antonio area. Your recommendations are appreciated and we look forward to welcoming you back to the Crowne Plaza San Antonio Airport again soon. More

Portland, OR
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a week in March 2014. Convenient for the 410 and airport, and a smattering of OK restaurants/diners close by. I stayed on the 8th floor and my room was perfectly clean throughout... however, it was normally not serviced until 4-5pm each day. Room service was quick but the food was awful.. served cold and obviously reheated previously.... More

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you for taking the time to share your perspective. Our hotel is located near the highway and close to attractions, shopping and restaurants. We regret we did not meet your expectations on every level and thank you for bringing these points to our attention. I will review your comment with the team as we continually refresh our commitment to... More

Orlando, Florida
1 review
2 of 5 stars Reviewed 3 weeks ago

We arrive at the hotel at around 3:20pm (check in time is 3:00pm) only to find out that my room was not ready. I am given the excuse, "it is spring break week and it has been really busy, we apologize for the inconvenience". I then over hear that another couple has been waiting for over 30 minutes for their... More

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

It is extremely disheartening to read comments like yours. We sincerely regret any inconvenience you may have experienced while here. There are times when rooms may not be available immediately due to volume. We do the best to provide accommodations in a timely manner and we thank you for your feedback. Again, we regret any difficulties you experienced with retrieving... More

Lafayette, Louisiana
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 4 weeks ago

Located closed to the airport, the traffic is a little bit bad but the cost benefit to stay there worth. The construction is old but the rooms are very cleaned. Good place if you are planning share your time in between theme parks and riverwalk.

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

We are thrilled that you found the location of the Crowne Plaza San Antonio Airport worked well for your stay. We are just a short drive from many area theme parks and attractions, making it easy for our guests to explore the area. Thank you for your great feedback and we look forward to welcoming you back the next time... More

Chapel Hill, North Carolina
1 review
2 of 5 stars Reviewed 4 weeks ago

Find someplace else to stay. This place was decent 25 years ago, and nothing has changed I would assume. Poor housekeeping, elevator failed this morning at 5am when I tried to leave from 8th floor, terrible food and beer selection in bar, old everything. The only thing nice I can say is EVERYONE who helped me there was very nice.... More

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

It is disheartening to read comments like yours. This is not the experience we expect to deliver to any of our guests. Although our team was able to assist you during your stay, we regret we did not meet your expectations on every level. I will review your feedback with the housekeeping team as we continually refresh our commitment to... More

Knoxville, Tennessee
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Crowne Plaza's are not usually my favorite place to stay. They are usually outdated and not that nice. This Crowne Plaza was no exception to my thinking. The hotel was a mad house on a busy highway and rather hard to get to. The hotel appears as a high rise, 10 floors or so but there is this very interesting... More

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

It is great that you were able to enjoy your accommodations and I thank you for sharing your experiences. We do offer a range of room types for our guests and our website is the best resource when determining which accommodations best meet your needs. We regret we did not meet your expectations on every level and we hope to... More

Washington
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 7, 2014

Here's the thing, this is not a hotel for tourists wanting to go to the river walk or the Alamo. I chose this hotel because the hotels at the river walk were all booked and I was in town for a conference (the conference hotel was overbooked and sending people elsewhere). The hotel was by the airport, just off the... More

Was this review helpful? Yes 1
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

When choosing to stay with us, we are located next to the San Antonio airport and just a short drive to the Riverwalk and many area attractions. We offer our guests a wide range of amenities and we are happy to read you were able to enjoy room service while here. Whether you are visiting the Crowne Plaza San Antonio... More

Corpus Christi, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 14, 2014

I just checked into this hotel about an hour ago and it's already been a bad experience. We first got into our room and the first two things we noticed was our bathroom door would not close properly at all. The second and most disgusting thing we noticed was huge and gross bloody boogers on the wall right by the... More

Was this review helpful? Yes 1
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

It is extremely disheartening to read comments like yours as this is not the experience we expect to deliver to any of our guests. I am reviewing your feedback with our team to ensure our commitment to our customers is our highest priority. I will have the maintenance and housekeeping teams look into your comments and address any concerns further.... More

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Additional Information about Crowne Plaza Airport

Also Known As:
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza Airport Hotel
Crowne Plaza San Antonio
Crowne Plaza Hotel Airport
Address: 1111 Northeast Loop 410, San Antonio, TX 78209 (Formerly Radisson Hotel San Antonio Airport)
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#182 Luxury Hotel in San Antonio
#182 Top resorts Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Airport 3.5*
Official Description (provided by the hotel):
Take a video tour of this hotel!Serving as the gateway to all that San Antonio has to offer, Crowne Plaza San Antonio Airport is not your typical airport hotel. Offering affordable luxury, the Crowne Plaza provides guests with all the amenities and services expected at a first class full service hotel. Removing stress from the minute you arrive, our 24 hour complimentary shuttle service to San Antonio Intl Airport-SAT will also transport you to your destination within a 3 mile radius of the hotel between the hours of 6 AM - midnight. The hotel offers a prime location in the heart of San Antonio, whether your travels bring you to San Antonio on business, pleasure or a mix of both. The hotel is accessible to all San Antonio area attractions, including the historic Alamo, Sea World and Six Flags Fiesta Texas, upscale shopping at North Star Mall and Shops at La Cantera, the Quarry Market and Golf Club, Market Square and of course, the world famous Riverwalk and Rivercenter. From the minute you enter our doors experience southern hospitality in modern elegance. Our lobby offers an intimate library with fireplace coupled with the soothing sounds of an indoor water feature making it the perfect place to surf the web on our complimentary wireless high-speed Internet or take your laptop poolside to our outdoor heated pool and enjoy the outdoors. ... more   less 
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