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All 352 San Antonio hotels

Crowne Plaza Airport

3.5 of 5 Hotel   |   1111 Northeast Loop 410, San Antonio, TX 78209 (Formerly Radisson Hotel San Antonio Airport) (Northeast San Antonio)
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57%
Ranked #176 of 352 hotels in San Antonio
A recent review
5 of 5 stars reviewed 1 week ago
Midwest938 Grand Island, Nebraska
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147 people have reviewed this hotel

Traveler rating
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    29
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36
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Houston TX
Top Contributor
69 reviews 69 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We have been staying here for years, and our most recent visit will be the last for some time. The one strong positive this hotel has for me is the ability to park in a covered area with no extra charge. Here's a recap of our last stay: When prompted by the web site while making our reservation, I requested... More

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Grand Island, Nebraska
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

There on family vacation to San Antonio. Room was on the Executive level, while not posh it was a nice larger suite. Hotel staff very friendly, especially Dennis at the front desk (thank you for your help). Staff in Executive Lounge were great (6/29-7/2). Room was quiet and clean. On the 410 loop so everything fairly easy to get to... More

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you for sharing your experiences with us. We are glad your stay at the Crowne Plaza San Antonio Airport was enjoyable. We offer a variety of room types and our team is available to assist with any questions. Our location next to the airport makes it easy to explore the area and enjoy shopping, restaurants, attractions and more. Whether... More

Eagle Pass, Texas
Top Contributor
54 reviews 54 reviews
28 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room type wasn't ready so we got upgraded to the Executive Level. Not sure why our room type wasn't ready it was after 6 when we checked in. No complaints about the upgrade, instead of making us wait they gave us a room on the executive level. Nice room , but nothing extravagant. The staff were all friendly and... More

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you for sharing your experiences with us. We are happy you were able to enjoy your upgraded accommodations. There are times when due extenuating circumstances that some guest rooms may not be available when checking in. We appreciate your patience while we worked to place you in a room that was ready. We are happy you found our location... More

West Hartford, Connecticut
Top Contributor
54 reviews 54 reviews
54 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My room was pretty good so I wouldn't mind staying here just for the night when I need to catch an early morning flight. Otherwise, the hotel is pretty dated and average. The executive lounge is small and basic, but it definitely served my needs.

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

We appreciate the time you took to share your experiences. While we are happy you were able to enjoy the convenient location of our hotel, we regret we did not meet your expectations on every level. Thank you for sharing your perspective and we hope to have the chance to welcome you back. More

Alexandria, Virginia
Top Contributor
56 reviews 56 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 20, 2014

This is not the nicest Crowne Plaza I have stayed at and the hotel is dated, but the rooms were clean and the staff friendly. There are not many food options and the bar is small but there are a lot f places nearby. The hotel is at a good location, a little further from the airport and conveniently off... More

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CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you for taking the time to share your experiences with us. Although we are thrilled that you were able to enjoy many aspects of your stay, we regret that we did not meet your expectations on every level. We appreciate your feedback and are delighted you found your stay to be a great value. We look forward to welcoming... More

San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

I just want to start by saying that you can not find better customer service than at this hotel. You start by going in to the front and the desk clerk Wendi is so kind when she greets you. She has been amazing anything I needed she made sure I had it. She went above and beyond good customer service.... More

Was this review helpful? Yes 1
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

We can't thank you enough for your wonderful comments. It is great that our team has helped make your stay the best. I look forward to sharing your comments with them. It was a pleasure to have had you here and we look forward to welcoming you back to the Crowne Plaza San Antonio Airport. More

Brunswick, Georgia
Top Contributor
60 reviews 60 reviews
28 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed April 12, 2014

First let me say that this was poor `in comparison to other Crown Plazas" or my expectations.of what a Crown Plaza should be.. I travel about 150 days a year and almost always stay at Holiday Inns and Holiday Inn Express to be a bit frugal and get good value for my money.. I always think of Crown Plazas as... More

Was this review helpful? Yes 1
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

We are disappointed to read we did not meet your expectations on every level and we thank you for bringing these points to our attention. I will have the maintenance team look into and further address the concerns you mention regarding your room. We sincerely regret that we missed the mark on providing you with complete satisfaction. It is our... More

Colorado Springs, Colorado
Senior Contributor
40 reviews 40 reviews
30 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 7, 2014

I just can't say enough good things about this place. From the drive up, to the welcoming hello to the nice upgrade they provided. First let me get the "not so good" out of the way. The hotel is a little "outdated" meaning, there are a few cosmetic things that they could improve on however, as a whole, the hotel... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

It was a pleasure to have had you here and we thank you for your feedback. We are happy you were able to enjoy your accommodations and found our team helpful throughout your visit. Thank you for sharing your pictures. We look forward to welcoming you back to the Crowne Plaza San Antonio Airport. More

Scottsdale, Arizona
Contributor
16 reviews 16 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 7, 2014

I am a long time guest of this Crowne Plaza and it is the only place I stay when visiting the San Antonio area. The Management and Staff are friendly and attentive, the rooms are clean and comfortable and the location is close to the airport and restaurants. I highly recommend the Crowne Plaza San Antonio Airport.

Was this review helpful? Yes 1
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you so much for your wonderful comments. It is always a pleasure to welcome back guests and we are happy to read that we have been your hotel of choice when visiting the San Antonio area. Your recommendations are appreciated and we look forward to welcoming you back to the Crowne Plaza San Antonio Airport again soon. More

Portland, OR
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 1, 2014

Stayed here for a week in March 2014. Convenient for the 410 and airport, and a smattering of OK restaurants/diners close by. I stayed on the 8th floor and my room was perfectly clean throughout... however, it was normally not serviced until 4-5pm each day. Room service was quick but the food was awful.. served cold and obviously reheated previously.... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you for taking the time to share your perspective. Our hotel is located near the highway and close to attractions, shopping and restaurants. We regret we did not meet your expectations on every level and thank you for bringing these points to our attention. I will review your comment with the team as we continually refresh our commitment to... More

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Additional Information about Crowne Plaza Airport

Address: 1111 Northeast Loop 410, San Antonio, TX 78209 (Formerly Radisson Hotel San Antonio Airport)
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Airport 3.5*
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Also Known As:
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza Hotel Airport

65 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#176 Luxury Hotel in San Antonio #176 Top resorts Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Take a video tour of this hotel!Serving as the gateway to all that San Antonio has to offer, Crowne Plaza San Antonio Airport is not your typical airport hotel. Offering affordable luxury, the Crowne Plaza provides guests with all the amenities and services expected at a first class full service hotel. Removing stress from the minute you arrive, our 24 hour complimentary shuttle service to San Antonio Intl Airport-SAT will also transport you to your destination within a 3 mile radius of the hotel between the hours of 6 AM - midnight. The hotel offers a prime location in the heart of San Antonio, whether your travels bring you to San Antonio on business, pleasure or a mix of both. The hotel is accessible to all San Antonio area attractions, including the historic Alamo, Sea World and Six Flags Fiesta Texas, upscale shopping at North Star Mall and Shops at La Cantera, the Quarry Market and Golf Club, Market Square and of course, the world famous Riverwalk and Rivercenter. From the minute you enter our doors experience southern hospitality in modern elegance. Our lobby offers an intimate library with fireplace coupled with the soothing sounds of an indoor water feature making it the perfect place to surf the web on our complimentary wireless high-speed Internet or take your laptop poolside to our outdoor heated pool and enjoy the outdoors. ... more   less 
Number of rooms
224

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