Stayed on a Saturday night during a Six Flags trip. There are closer places to stay near FIesta, Texas theme park, but they are very overpriced on Saturday night or they are surrounded by sketchy neighborhoods with lots of vagrants loitering in the parking lots. This place was nice, priced right but not in an area that gave us any... More

I was pleasantly surprised by this hotel. I am very hard on my ratings, so giving this a 5 star really means something. I will list the positives in bullet form: 1. Excellent customer service. They expedited any request I made and did it with a good attitude. 2. The room was very clean. 3. The AC worked perfectly and... More

We stayed for the weekend and found this hotel on Priceline, so we didn't have much of a choice because we got such a bargain on it. The bed was comfortable enough, but not amazing. The room itself was nice and big and the bathrooms larger than some hotels. The lobby of the hotel was also nice. No problems checking... More

I was lucky to get a room at the back so it was very quiet. Room was fine, king bed, very confortable, lots of comfy pillows. There was a nice big TV, microwave, refirgerator, coffee maker which is always nice for a 2 week stay. The noise from the planes was not so bad since the flight patterns changed constantly... More

We got there a little early and had to wait for our room to be ready which was okay because it was 2 and check in was 3. By the time 3 comes around we ask for our room and its still not ready. We drove for hours to get there so we were tired but we didnt let it... More

Please note if you find my review(s) helpful, thanks! This was probably the seventh hotel that I've tried out on my trips to San Antonio, and I'm going to put it on my list of favorites. There were minor issues, but I left with a good feeling even after spending almost two weeks there. I had a Club Level room,... More

I will preface this review with the fact that I used to be a frequent guest in this hotel. I travel weekly for my job (Platinum Priority Club and IC Royal Ambassador), and use IHG properties almost exclusively. I used to stay in the hotel 5 or 6 times a year and did so for 3 years. I was always... More

First, I was staying for just one night upon my return to the states and didn't get in until 11:30 or so, so they really didn't have much of a chance to correct / improve. That being said...... As a platinum member I was "upgraded" to the club floor. This is all well and good but I had reserved and... More

Very good customer service all around. Hospitable and professional personnel at check in, clean rooms, good breakfast. The outside pool was listed as heated and being from Maine was a little on the chilly side for me. Good fitness center. Will need a car to get around beyond the driving range provided by the hotel shuttle. Shuttle was efficient and... More