We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 352 San Antonio hotels

Crowne Plaza Airport

3.5 of 5 Hotel   |   1111 Northeast Loop 410, San Antonio, TX 78209 (Formerly Radisson Hotel San Antonio Airport) (Northeast San Antonio)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Airport to your Saves list
Crowne Plaza Airport
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
55%
Ranked #186 of 352 hotels in San Antonio
A recent review
5 of 5 stars reviewed 1 week ago
Sherrie Lynn M
  • Overview
  • Reviews (153)
  • Photos (71)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (27)
  • Location
  • More
true
Write a Review

153 people have reviewed this hotel

Traveler rating
    35
    50
    31
    21
    16
See reviews for
40
23
10
57
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Italian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

Great stay at this hotel. The staff was very friendly and attentive. Rooms were big and comfy, clean, quiet. Great stay and appreciated them going out of their way to get us in even though way booked already! We were in town to visit my father who was in the hospital and I really appreciated the way they took care... More

Was this review helpful? Yes
Monterrey, Mexico
1 review
1 of 5 stars Reviewed 1 week ago

This hotel often overbooks their rooms and thus cancel reservations that were already paid and confirmed. Las weekend (August 18th, 2014) I had a reservation, got to the hotel by 9 pm and they told me my room was taken by someone else since they overbooked the hotel. This is definitively not professional and I would not recommend this hotel... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

We thank you for sharing your perspective. We regret we did not meet your expectations. It is our hope that you will take the time to reach out to us so we can address your concerns together. Thank you. More

Boise, Idaho
1 review
2 of 5 stars Reviewed 2 weeks ago

I was roomed here while on military orders for lack of availability on Fort Sam Houston. The showers rarely were hot. The TV--regardless of channel--continually froze and cut out. The wireless was extremely slow and would boot me off several times in one session. I was assigned a roommate attending the same course (not a big deal). We both are... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Your membership in the IHG program is appreciated. Points for stays are rewarded based on the program policies. Thank you for making us aware of your concerns with our pool area. While there are times when our pool hours may be limited due to maintenance, we strive to provide all of our guests the chance to relax and unwind while... More

Beaumont, Texas
1 review
3 of 5 stars Reviewed 2 weeks ago

The hotel seemed a bit old and not as nice as other Crowne Plaza Hotels that I have stayed in. The rooms are small and if you are located on the highway side of the hotel, be prepare to hear the traffic all night. The carpet in our room needed to be clean, the clock did not work and the... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you for taking the time to share your experiences. When choosing to stay with us, our guests can enjoy a variety of room types and locations throughout our property. Should our guests need assistance with any concerns, our team is always available to assist. We regret, due to occupancy, we were unable to assist in moving you to accommodations... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The personnel are nice but the hotel is simply run down. The TV cuts in an out (on both visits) and the walls are paper thin. I got this hotel on a bidding sight as a 3.5 star hotel and after staying in another 3.5 star hotel all I can say is someone gave them an extra star. This is... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

We appreciate the time you took to share your perspective. While we regret we did not meet your expectations on every level, we thank you for bringing these points to our attention. Our shuttle service is offered during certain hours and our team can address any questions you may have. We do appreciate your kind comments regarding our team and... More

New York City, New York
Top Contributor
100 reviews 100 reviews
68 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although I have given this a 3 star which is an average rating - I think that this is quite generous .. I checked in late and had been assigned a Smoking Room - the Night Manager was apologetic and offered me complimentary Continental b'fast and at that time of the night I did not have many choices.. The room... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

We thank you for taking the time to share your experiences with us. We regret we did not meet your expectations on every level and we thank you for bringing your concerns to our attention. There are times when our hotel is full, however we do our best to provide guests with accommodations that meet their expectations and we appreciate... More

Houston TX
Top Contributor
70 reviews 70 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We have been staying here for years, and our most recent visit will be the last for some time. The one strong positive this hotel has for me is the ability to park in a covered area with no extra charge. Here's a recap of our last stay: When prompted by the web site while making our reservation, I requested... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you for taking the time to share your experiences. We regret any inconvenience you may have experienced while trying to book your stay online. We will have our IT team look into your feedback and address any concerns. Our Executive Level lounge area is open Monday through Friday and we regret you were not informed of this during check... More

Grand Island, Nebraska
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2014

There on family vacation to San Antonio. Room was on the Executive level, while not posh it was a nice larger suite. Hotel staff very friendly, especially Dennis at the front desk (thank you for your help). Staff in Executive Lounge were great (6/29-7/2). Room was quiet and clean. On the 410 loop so everything fairly easy to get to... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you for sharing your experiences with us. We are glad your stay at the Crowne Plaza San Antonio Airport was enjoyable. We offer a variety of room types and our team is available to assist with any questions. Our location next to the airport makes it easy to explore the area and enjoy shopping, restaurants, attractions and more. Whether... More

Eagle Pass, Texas
Top Contributor
57 reviews 57 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed June 30, 2014

Our room type wasn't ready so we got upgraded to the Executive Level. Not sure why our room type wasn't ready it was after 6 when we checked in. No complaints about the upgrade, instead of making us wait they gave us a room on the executive level. Nice room , but nothing extravagant. The staff were all friendly and... More

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

Thank you for sharing your experiences with us. We are happy you were able to enjoy your upgraded accommodations. There are times when due extenuating circumstances that some guest rooms may not be available when checking in. We appreciate your patience while we worked to place you in a room that was ready. We are happy you found our location... More

West Hartford, Connecticut
Top Contributor
63 reviews 63 reviews
63 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 27, 2014

My room was pretty good so I wouldn't mind staying here just for the night when I need to catch an early morning flight. Otherwise, the hotel is pretty dated and average. The executive lounge is small and basic, but it definitely served my needs.

Was this review helpful? Yes
CrownePlazaS-Antonio, General Manager at Crowne Plaza Airport, responded to this review

We appreciate the time you took to share your experiences. While we are happy you were able to enjoy the convenient location of our hotel, we regret we did not meet your expectations on every level. Thank you for sharing your perspective and we hope to have the chance to welcome you back. More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Airport

Address: 1111 Northeast Loop 410, San Antonio, TX 78209 (Formerly Radisson Hotel San Antonio Airport)
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Airport 3.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, IHG, Orbitz, Tingo, Priceline, BookingOdigeoWL, Hotels.com, Agoda and Venere so you can book your Crowne Plaza Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza Hotel Airport

71 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (10)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Bathroom (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (47)
Viewed
Room/suite (17)
Viewed
Hotel & grounds (5)
Viewed
Dining (11)
Viewed
Business center/function rooms (3)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in San Antonio with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#186 Luxury Hotel in San Antonio #186 Top resorts Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Take a video tour of this hotel!Serving as the gateway to all that San Antonio has to offer, Crowne Plaza San Antonio Airport is not your typical airport hotel. Offering affordable luxury, the Crowne Plaza provides guests with all the amenities and services expected at a first class full service hotel. Removing stress from the minute you arrive, our 24 hour complimentary shuttle service to San Antonio Intl Airport-SAT will also transport you to your destination within a 3 mile radius of the hotel between the hours of 6 AM - midnight. The hotel offers a prime location in the heart of San Antonio, whether your travels bring you to San Antonio on business, pleasure or a mix of both. The hotel is accessible to all San Antonio area attractions, including the historic Alamo, Sea World and Six Flags Fiesta Texas, upscale shopping at North Star Mall and Shops at La Cantera, the Quarry Market and Golf Club, Market Square and of course, the world famous Riverwalk and Rivercenter. From the minute you enter our doors experience southern hospitality in modern elegance. Our lobby offers an intimate library with fireplace coupled with the soothing sounds of an indoor water feature making it the perfect place to surf the web on our complimentary wireless high-speed Internet or take your laptop poolside to our outdoor heated pool and enjoy the outdoors. ... more   less 
Number of rooms
224

Questions & Answers

Questions? Get answers from Crowne Plaza Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer