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All 353 San Antonio hotels

Comfort Suites North IH 35

2.5 of 5 Hotel   |   11526 IH 35 North, San Antonio, TX 78233 (Northeast San Antonio)
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78%
Ranked #118 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
eberg2006 Killeen, Texas
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96 reviews from our community

Traveler rating
    55
    18
    5
    8
    10
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34
16
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24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Killeen, Texas
1 review
3 of 5 stars Reviewed 2 days ago NEW

I stayed for 5 nights for a business trip and the hotel was close to where I had to go for my meetings and was easy to get to and from. Room was pretty decent. A bit dated and could use some upgrades but not bad overall. Bed and pillows were comfortable so that was good. Bathroom was a little... More

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Cookeville, Tennessee, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Awesome stay. Clean rooms, friendly staff, very inexpensive for room type and size (suite). Easy access on and off I 35. The bed was very comfortable, with tons of pillows. Breakfast was good, waffles, eggs, meat and biscuits. Check this place out.

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Palm Harbor, Florida
Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we walked into the lobby, it was spacious, clean and the staff was very friendly. We got a great deal through Trivago.com and am staying two days. When we walked into our suite, it was clean, spacious. The bed is very comfortable, everything was in its place. The front desk gave us directions which was very helpful. There is... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Thank you for taking time out to review our hotel and staff and we know that guest reviews are an important tool for other potential guests when choosing the right hotel. We strive each and every day to make all our guests feel welcomed when they arrive and to ensure everything in between is just as perfect. I will share... More

Victoria, Texas
Top Contributor
84 reviews 84 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For the price this hotel was absolutely worth it. The staff was friendly and greeted me as I walked through the door. The room itself was dark and had cracks in the walls. The toilet in our room shot water out every time it was flushed. I would have to put the lid down to flush it. The bath needed... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Thank you for reviewing our hotel and staff. We work very hard to make each and every guest feel welcomed and we enjoy making your stay a great experience. We are currently going through a soft renovation with painting and some furnishings. We do hope that you will try us again in the future so we can show our new... More

Glen Carbon, Illinois, United States
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 3, 2014

This was the second stop on our Texas vacation. We stopped in San Antonio to visit both the Alamo and Six Flags Fiesta Texas. The exterior of the building looks very updated, as did the lobby. The desk staff was very friendly and accommodating. When we got to the room, it was obvious that this was an older property, though... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Andy L. I want to thank you for reviewing our hotel as we strive each and every day for our guests to have a pleasant and memorable stay. We definitely look forward to your arrival back one day and taking time out of your busy day to review our hotel and staff. Sincerely, Jeff Vienne / General Manager Comfort Suites... More

Pueblo, Colorado
1 review
1 of 5 stars Reviewed September 2, 2014

The carpets were dirty, furniture was worn and frayed, chunks of plaster in the lobby were missing. People were nice, though. I don't recommend staying here until they clean the hotel and update it. !!!!

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

KC, Thank you for taking time out to review our hotel and very sorry that we did not meet your expectations. Our hotel had brand new carpet installed in 2013 and unsure why it seemed old and frayed. We are going through renovations this winter with new paint and some enhanced furnishings. Our reviews typically reflect positive feedback from our... More

Austin, TX
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 1, 2014

I have to say that this staff is one of the best in any Choice hotel and hotel I have stayed at. They really do want your stay to be enjoyable and comfortable. Very spacious suites and great service! Good stay!!

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

JRW1968, Thank you for taking the time out to review our hotel and staff and I would have to agree that a great staff typically makes a great hotel. My staff always goes beyond the call to ensure that each and every guest has a memorable and pleasant experience and we value your business as well as your positive feedback.... More

Washington DC, District of Columbia
Top Contributor
169 reviews 169 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
1 of 5 stars Reviewed September 1, 2014

Looks fine on the outside, but the inside, while on the surface looks clean, it just looks rundown and dirty overall, even though the lobby wasn't terrible. However, the elevator was very dirty and felt like I would be in a motel 6 or something (grant it, it was near the pool)... The hallway carpets are worn looking... Cleaned, as... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Thank you for reviewing our hotel and staff and do apologize that we fell short of your expectations. We are commencing a soft renovation with new paint and some furnishings. We do hope that when you return to San Antonio, you will give us another chance to show our improvements. Thanks again for taking time out to review our hotel.... More

1 review
5 of 5 stars Reviewed August 26, 2014

Great customer service. The rooms were cleaned. Once we arrived we were greeted right away and if we needed help with our luggage. I said no but I thought that was great customer service. The Breakfast was delicious. Long lines but it wasn't to bad. I will go back and stay here again.

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Dallas, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 19, 2014 via mobile

Written about this place a month ago Decided to give it another chance Got a room on third floor, with no kids thomping . Unlike my last visit, Jennifer was most accommodating. Overall the experience was good Will go back.

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Additional Information about Comfort Suites North IH 35

Address: 11526 IH 35 North, San Antonio, TX 78233
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites North IH 35 2.5*
Number of rooms: 57
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Also Known As:
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

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