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All 353 San Antonio hotels

Comfort Suites North IH 35

2.5 of 5 Hotel   |   11526 IH 35 North, San Antonio, TX 78233 (Northeast San Antonio)
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Ranked #126 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
Andy L Glen Carbon, Illinois, United States
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91 reviews from our community

Traveler rating
    53
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Glen Carbon, Illinois, United States
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was the second stop on our Texas vacation. We stopped in San Antonio to visit both the Alamo and Six Flags Fiesta Texas. The exterior of the building looks very updated, as did the lobby. The desk staff was very friendly and accommodating. When we got to the room, it was obvious that this was an older property, though... More

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Pueblo, Colorado
1 review
1 of 5 stars Reviewed 2 weeks ago

The carpets were dirty, furniture was worn and frayed, chunks of plaster in the lobby were missing. People were nice, though. I don't recommend staying here until they clean the hotel and update it. !!!!

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Austin, TX
Senior Contributor
30 reviews 30 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have to say that this staff is one of the best in any Choice hotel and hotel I have stayed at. They really do want your stay to be enjoyable and comfortable. Very spacious suites and great service! Good stay!!

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Washington DC, District of Columbia
Top Contributor
106 reviews 106 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Looks fine on the outside, but the inside, while on the surface looks clean, it just looks rundown and dirty overall, even though the lobby wasn't terrible. However, the elevator was very dirty and felt like I would be in a motel 6 or something (grant it, it was near the pool)... The hallway carpets are worn looking... Cleaned, as... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

Great customer service. The rooms were cleaned. Once we arrived we were greeted right away and if we needed help with our luggage. I said no but I thought that was great customer service. The Breakfast was delicious. Long lines but it wasn't to bad. I will go back and stay here again.

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Dallas, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Written about this place a month ago Decided to give it another chance Got a room on third floor, with no kids thomping . Unlike my last visit, Jennifer was most accommodating. Overall the experience was good Will go back.

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Bossier City, Louisiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 2, 2014

We checked into a room that had hair on the shower tiles and toilet. The microwave nor fridge was attended to. After witnessing a housekeeping employee clean the entire bathroom (from the toilet to the shower, and then the floor) with the same towel and no cleaner, my wife and I will not be returning to a Comfort Inn &... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed July 30, 2014

Stayed at this hotel after a day trip To Schlitterbahn. The front desk staff was friendly. Lobby was clean and the breakfast was decent. My double bed suite was nice and spacious and clean. My only issue was with the couch and desk chair in the room. Both were stained and gross looking. Replacing a few pieces of furniture would... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

From all of us at the Comfort Suites - San Antonio, we want to thank you for taking time out to review our hotel and staff. We strive each and every day to ensure that each and every guest feels welcomed to our hotel and that everything in between is a memorable and pleasant experience. We know that you have... More

Robstown, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

Comfort Suites N I 35 stay was an awesome unforgettable experience. Comfort Suites mailed us a welcome to their suites to start. When we arrived, front desk staff was extremely professional, knowledgeable, very expedient with our reservation, courteous, friendly, willing to assist in any way, and always called us by our name. This makes the stay very personal. Their hot... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Asilvajr, I want to thank you for reviewing our hotel and staff and very pleased that your stay was a memorable experience. We strive each and every day to make our guests feel welcome when they walk into the hotel up to the time at there checkout with focus on great guest services in between. I share these reviews with... More

Dallas, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 17, 2014

I was given a room on the first floor Stayed for 3 nights Families with kids given. 2nd floor just, above mine. Kids running and stomping every night till about midnight Made it a night with little sleep Called the front desk. Jennifer who answered the phone was very rude and impertinent. Stomping continued. Will not return to this place... More

Was this review helpful? Yes 2
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

ladydoc320, I want to thank you for reviewing our hotel and staff and want to apologize for your unpleasant stay. July is a month filled with sports groups typically and we do our best to control their running in the halls and making any noises after quiet time of 10:00pm. I sincerely invite you back once again as I hope... More

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Additional Information about Comfort Suites North IH 35

Address: 11526 IH 35 North, San Antonio, TX 78233
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites North IH 35 2.5*
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Also Known As:
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

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