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All 347 San Antonio hotels

Comfort Suites North IH 35

2.5 of 5 Hotel   |   11526 IH 35 North, San Antonio, TX 78233 (Northeast San Antonio)
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Comfort Suites North IH 35
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Ranked #110 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed February 25, 2014
tmeans55 Ashland, Ohio
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80 people have reviewed this hotel

Traveler rating
    48
    15
    3
    6
    8
See reviews for
28
12
8
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
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  • Any
English first
Ashland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2014

This hotel was beautiful, very clean; the rooms looked brand new. The front desk staff was very friendly and was a huge help recommending local restaurants and giving much needed directions. The complimentary breakfast was good too! The location was great; right off the highway and close to shopping, dining, coffee shops, and more! I will stay here every time... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

tmeans55, I want to thank you for taking time out of your busy day to review our hotel and staff. I'm very proud of my staff for making a lasting impression on your stay and that all of our training and hard work is reflecting on our guests stay while visiting San Antonio. We sincerely value you as our guest... More

Del Valle, Tx
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2014

Great room! Clean room! Cold hot tub probably 72 degrees! Wifi disconnects and extremely slow! Shower in the morning was cold! Cold water seems to be the theme of this place! When checking in myself and other guests had to hear front desk attendant complain about her cracked rib! That is why she couldn't stand up! This experience has left... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Roger8604, I want to thank you for taking the time out to review our hotel and want to apologize for your unpleasant experience. The hot tub issue was reported to me that it was not heating and our maintenance engineer reported that the heater had malfunctioned and we are currently awaiting the parts to get our hot tub back on... More

Austin, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 19, 2014

The hotel is very attractive, has great curb appeal, good looking lobby, pool, hot tub and room. It is when you start experience your stay when things start to fall apart. Apart from the good price, I did try to go to the hot tub and noticed the water was less than luke warm. What? No HOT water? I asked... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

AustinVisitor1, Thank you for taking time out to review our hotel and want to apologize for your unpleasant stay with us. We absolutely strive for 100% guest satisfaction but we fell short on your stay. Our hot tub heater malfunctioned over the weekend and was reported to me on Sunday morning so we are awaiting a pool heater part. Some... More

Hewitt, Texas
Contributor
17 reviews 17 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 5, 2014

My husband and I recently stayed at Comfort Suites, 11526 IH 35 N., San Antonio, Texas; (210-656-46000). Our family has stayed at this hotel on several different occasions, and it is definitely our hotel of choice in San Antonio. For one thing, it is far enough outside the center of San Antonio that the traffic congestion is improved; and the... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Mrs. Garner, Thank you for taking the time out to survey our hotel and staff. I always enjoy reading that our guests enjoyed their stay and that our staff did an exceptional job making your stay in San Antonio an enjoyable experience. I have printed your review for the entire staff to see because I know that they enjoy reading... More

Peru, Indiana
1 review
5 of 5 stars Reviewed December 28, 2013

Truly a two room suite with two tv's and a door to close off the bedroom. Seating area is more than adequate for most needs. Microwave, refrigerator, small prep area. Comfortable beds, good internet speeds and a very professional and friendly staff make this a fine choice for anybody. There is a Cracker Barrel next door and other dining choices,... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Linda, Thank you for such kind words regarding our hotel and staff. We enjoy reading positive comments and that our hard work paid off and that your stay was a pleasant and memorable experience. When returning to San Antonio, we look forward to serving you with excellent customer services once again. Sincerely, Jeff Vienne / General Manager Comfort Suites -... More

West Columbia, South Carolina
Top Contributor
128 reviews 128 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 25, 2013

Arrived to two of the friendliest front desk clerks on the planet. Checked us in very quickly and suggested we eat at the place next door. Awesome suggestion!!! Go eat there! You won't be sorry you did. OK. Back to here. The rooms are huge. The bed is super duper comfortable. The fitness center is great. The breakfast is amazing!... More

Was this review helpful? Yes 1
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

TheArdsofSC, Thank you for taking the time out to review our hotel and staff. I am so glad to hear that you enjoyed our Texas shaped blueberry waffles as so many of our guests do. We offer strawberry and cinnamon as well which are just as delicious. I'm so pleased that you slept well as we get so many positive... More

Georgetown, Texas
1 review
5 of 5 stars Reviewed October 21, 2013

The breakfast was very good and by far one of the best I have seen in awhile. My room was clean, quiet and comfortable which is very important to me when selecting a place to stay. The friendliness of the staff is felt the moment you walk in the door as you are greeted with a warm welcome.

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Donna751, Thank you for completing your survey and especially for being our guest. Reviews are a perfect training tool to monitor what we're doing right as well as an opportunity to improve. From all of us at the Comfort Suites IH-35 North in San Antonio, we thank you for being our guest and hope you'll choose us again when visiting... More

Kingsille, Tx
1 review
5 of 5 stars Reviewed September 1, 2013

We were in San Antonio to celebrate my husband's birthday and all of our family gathered at my brothers home. We really enjoyed the hotel stay, awesome breakfast, and the very friendly staff especially Jennifer. She really was a great help. It was a great weekend and we will return back to this hotel on our next trip. Carlos S.

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Connie S. I want to say Happy belated Birthday to your husband from all of us at the Comfort Suites IH-35 North in San Antonio. I am very pleased that your stay was a great and memorable experience. Jennifer continues day after day to make every guests stay a pleasant experience and she sincerely enjoys her job at the hotel... More

Corpus Christi, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013

Stayed fot my nephew's birthday, and we all loved the hotel! Popcorn in the lobby, delicious breakfast, and friendly staff. Easy to navigate around the city, 30 minute drive to Schlitterbahn waterpark. Rooms were very clean, and extra linens ready as needed. We will definetly be returning back to this hotel our next time in San Antonio!

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Katrina C, Happy Birthday to your Nephew! We are all very pleased that you enjoyed your stay with us and glad that all of our hard work is reflecting on our guest experiences. I agree that we are located in San Antonio where it's very easy to get to all the major attractions that our city has to offer. We... More

Dallas, Texas
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 8, 2013

The rooms are old, smells like mold and are not maintained at all! VERY DATED. The staff wears sweats at the front desk and housekeeping. Came down to the front desk at 9PM to get some towels. (the housekeeper only left 1 bath towel and 1 wash cloth in room). Tried to call front desk 5 times no answer. When... More

Was this review helpful? Yes 5
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Mr. John A, I wanted to thank you for taking time out to review our hotel. I regret to say that this review was a surprise to read as we are a top ranked hotel in the San Antonio market and was awarded the Certificate of Excellence for 2013. As a General Manager, I do not write reviews which is... More

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Additional Information about Comfort Suites North IH 35

Also Known As:
Comfort Suites North Ih 35 Hotel
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites
Address: 11526 IH 35 North, San Antonio, TX 78233
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Family Hotel in San Antonio
#82 Business Hotel in San Antonio
#110 Top resorts Hotel in San Antonio
#110 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites North IH 35 2.5*
Official Description (provided by the hotel):
All suite hotel centrally located to all of San Antonio's attractions. ... more   less 
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