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Comfort Suites North IH 35

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11526 IH 35 North, San Antonio, TX 78233
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Comfort Suites North IH 35
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108 Reviews from our TripAdvisor Community

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Traveler rating
    58
    20
    7
    10
    13
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36
19
11
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (108)
  • Mar-May only
    (29)
  • Jun-Aug only
    (34)
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    (24)
  • Dec-Feb only
    (21)
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Rock Hill, South Carolina
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms were clean and the AC worked well. We stayed 2 nights while our kids were moving from San Antonio. A couple of complaints though--the AC on the third floor hall was not working. No explanation was given, but when I finally asked they said it was suppose to be fixed the next day; that was the day after... More 

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Dallas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2015

The hotel is older but our room was clean and stayed cool. The front desk worker was very friendly and so were the housekeeping staff. The lafy that handled the breakfast was very nice and kept the area clean. We booked on hotwire and aid 74.00 a night. Good value. We Would stay here again

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bakersfield, CA.
Level Contributor
160 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
2 of 5 stars Reviewed April 22, 2015

For us, it was fine for a quick overnight stay but felt the rooms were worn down. Strong urine smell in the room. Bad enough to buy Febreeze.......that helped temporarily. Quiet area and the employees are very welcoming. We did not find it close enough to the airport to be called so.

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 19, 2015

As soon as i opened the room door I was met with the most AWFUL musty, old smell! I wasn't about to have the entire contents of my suitcase take on this smell. I would not stay here if it was FREE!!...

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 12, 2015 via mobile

I stayed here with my kids. They are in middle school and for the most part, well behaved. The problem is that the quality of the room is very low. Thin walls made it difficult to speak in a normal voice. My kids were in the tiny indoor pool and were yelled at for being too loud. In the pool.... More 

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Sedalia, Colorado
Level Contributor
67 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed April 2, 2015

House Keeping is non existant. Mentioned the problems to front desk to no avail. Terrible, just terrible. Their security is even worse. Pillows were very uncomfortable. I paid in advance otherwise I would have check out by the 3rd day. Front Dek people were friendly. For breakfast they served powdered eggs......ugh!! Coffee was delicious. Fresh fruit was available for breakfast.

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Shelby, Montana
Level Contributor
277 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed March 27, 2015

It started with Louann, front desk, and just kept getting better. She helped me with several questions and directions and when I came back she had a gift for me from the hotel acknowledging my continuing loyalty. This may seem over the top but in the 2 plus yea earns I have stayed at choice hotels this only the second... More 

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Houston, Texas
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 16, 2015

I chose this property based on amenities such as indoor pool, wi-fi, free parking, & a fridge & microwave. Also, many reviewers said this property was very clean; however, it is not. Missing a screw in the switchplate in the bathroom. The wall has been repaired, but not painted. The area around the elevator is dirty, & the carpet in... More 

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Woodbine, Maryland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 10, 2014

The staff was friendly and courteous. We stayed for 3 nights. When we returned to our room after sightseeing all day that 1st day, our room hadn't been made up. It appeared housekeeping had started to clean & left suddenly, as our used towels were gone and the bathroom light was left on. The bed wasn't made up and we... More 

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Dear Valued Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Woodway, Texas
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed November 14, 2014

My husband and I were in town for one night to attend a dinner held at a restaurant in the Forum Mall so we were looking for a quiet decent hotel nearby at a good price. This fit the bill for us. I rated it pretty high because the beds and pillows were very comfortable, the staff was friendly and... More 

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