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All 351 San Antonio hotels

Comfort Suites North IH 35

2.5 of 5 Hotel   |   11526 IH 35 North, San Antonio, TX 78233 (Northeast San Antonio)
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80%
Ranked #110 of 351 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Asilvajr Robstown, Texas
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83 people have reviewed this hotel

Traveler rating
    50
    15
    3
    7
    8
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31
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
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English first
Robstown, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Comfort Suites N I 35 stay was an awesome unforgettable experience. Comfort Suites mailed us a welcome to their suites to start. When we arrived, front desk staff was extremely professional, knowledgeable, very expedient with our reservation, courteous, friendly, willing to assist in any way, and always called us by our name. This makes the stay very personal. Their hot... More

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Asilvajr, I want to thank you for reviewing our hotel and staff and very pleased that your stay was a memorable experience. We strive each and every day to make our guests feel welcome when they walk into the hotel up to the time at there checkout with focus on great guest services in between. I share these reviews with... More

Dallas, Texas
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I was given a room on the first floor Stayed for 3 nights Families with kids given. 2nd floor just, above mine. Kids running and stomping every night till about midnight Made it a night with little sleep Called the front desk. Jennifer who answered the phone was very rude and impertinent. Stomping continued. Will not return to this place... More

Was this review helpful? Yes 1
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

ladydoc320, I want to thank you for reviewing our hotel and staff and want to apologize for your unpleasant stay. July is a month filled with sports groups typically and we do our best to control their running in the halls and making any noises after quiet time of 10:00pm. I sincerely invite you back once again as I hope... More

San Angelo, Texas
1 review
5 of 5 stars Reviewed June 17, 2014

Excellent customer service. The accommodations were great! The property was well maintained, and the room was clean and spacious. Wonderful prices. Highly recommend! Amber at desk was most helpful and courteous!

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

JJC74, Thank you for reviewing our staff and hotel and very pleased you enjoyed your stay. We hope to see you again one day and sincerely thank you for being our guests. Sincerely, Jeff Vienne / General Manager Comfort Suites - San Antonio (TX917) More

Violet, Louisiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 9, 2014

me and my family went on vacation last spring break ,we love this stay at the hotel room was huge and clean and they had free really good breakfast I had to canceled my other hotel because it was a dump and they stole my money (Days Inn) so when I made the reservation it was simple and easy .... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

karamitaker36, I want to thank you for taking time out to review our hotel and very pleased you enjoyed your stay. We enjoy reading reviews such as yours and we use them to grow as a hotel and reward those whom are mentioned. Our complimentary hot American breakfast is enjoyed by most and so pleased you enjoyed our breakfast offering... More

Ashland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2014

This hotel was beautiful, very clean; the rooms looked brand new. The front desk staff was very friendly and was a huge help recommending local restaurants and giving much needed directions. The complimentary breakfast was good too! The location was great; right off the highway and close to shopping, dining, coffee shops, and more! I will stay here every time... More

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

tmeans55, I want to thank you for taking time out of your busy day to review our hotel and staff. I'm very proud of my staff for making a lasting impression on your stay and that all of our training and hard work is reflecting on our guests stay while visiting San Antonio. We sincerely value you as our guest... More

Del Valle, Tx
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 19, 2014

Great room! Clean room! Cold hot tub probably 72 degrees! Wifi disconnects and extremely slow! Shower in the morning was cold! Cold water seems to be the theme of this place! When checking in myself and other guests had to hear front desk attendant complain about her cracked rib! That is why she couldn't stand up! This experience has left... More

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Roger8604, I want to thank you for taking the time out to review our hotel and want to apologize for your unpleasant experience. The hot tub issue was reported to me that it was not heating and our maintenance engineer reported that the heater had malfunctioned and we are currently awaiting the parts to get our hot tub back on... More

Austin, Texas
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 19, 2014

The hotel is very attractive, has great curb appeal, good looking lobby, pool, hot tub and room. It is when you start experience your stay when things start to fall apart. Apart from the good price, I did try to go to the hot tub and noticed the water was less than luke warm. What? No HOT water? I asked... More

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

AustinVisitor1, Thank you for taking time out to review our hotel and want to apologize for your unpleasant stay with us. We absolutely strive for 100% guest satisfaction but we fell short on your stay. Our hot tub heater malfunctioned over the weekend and was reported to me on Sunday morning so we are awaiting a pool heater part. Some... More

Hewitt, Texas
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 5, 2014

My husband and I recently stayed at Comfort Suites, 11526 IH 35 N., San Antonio, Texas; (210-656-46000). Our family has stayed at this hotel on several different occasions, and it is definitely our hotel of choice in San Antonio. For one thing, it is far enough outside the center of San Antonio that the traffic congestion is improved; and the... More

Was this review helpful? Yes 1
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Mrs. Garner, Thank you for taking the time out to survey our hotel and staff. I always enjoy reading that our guests enjoyed their stay and that our staff did an exceptional job making your stay in San Antonio an enjoyable experience. I have printed your review for the entire staff to see because I know that they enjoy reading... More

Peru, Indiana
1 review
5 of 5 stars Reviewed December 28, 2013

Truly a two room suite with two tv's and a door to close off the bedroom. Seating area is more than adequate for most needs. Microwave, refrigerator, small prep area. Comfortable beds, good internet speeds and a very professional and friendly staff make this a fine choice for anybody. There is a Cracker Barrel next door and other dining choices,... More

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Linda, Thank you for such kind words regarding our hotel and staff. We enjoy reading positive comments and that our hard work paid off and that your stay was a pleasant and memorable experience. When returning to San Antonio, we look forward to serving you with excellent customer services once again. Sincerely, Jeff Vienne / General Manager Comfort Suites -... More

West Columbia, South Carolina
Top Contributor
126 reviews 126 reviews
34 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed November 25, 2013

Arrived to two of the friendliest front desk clerks on the planet. Checked us in very quickly and suggested we eat at the place next door. Awesome suggestion!!! Go eat there! You won't be sorry you did. OK. Back to here. The rooms are huge. The bed is super duper comfortable. The fitness center is great. The breakfast is amazing!... More

Was this review helpful? Yes 1
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

TheArdsofSC, Thank you for taking the time out to review our hotel and staff. I am so glad to hear that you enjoyed our Texas shaped blueberry waffles as so many of our guests do. We offer strawberry and cinnamon as well which are just as delicious. I'm so pleased that you slept well as we get so many positive... More

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Additional Information about Comfort Suites North IH 35

Address: 11526 IH 35 North, San Antonio, TX 78233
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites North IH 35 2.5*
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Also Known As:
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#36 Family Hotel in San Antonio #92 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
All suite hotel centrally located to all of San Antonio's attractions. ... more   less 
Number of rooms
57

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