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All 352 San Antonio hotels

Comfort Suites North IH 35

2.5 of 5 Hotel   |   11526 IH 35 North, San Antonio, TX 78233 (Northeast San Antonio)
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Ranked #98 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Rebeca M
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87 people have reviewed this hotel

Traveler rating
    52
    16
    3
    8
    8
See reviews for
32
13
8
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great customer service. The rooms were cleaned. Once we arrived we were greeted right away and if we needed help with our luggage. I said no but I thought that was great customer service. The Breakfast was delicious. Long lines but it wasn't to bad. I will go back and stay here again.

Was this review helpful? Yes
Dallas, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Written about this place a month ago Decided to give it another chance Got a room on third floor, with no kids thomping . Unlike my last visit, Jennifer was most accommodating. Overall the experience was good Will go back.

Was this review helpful? Yes
Bossier City, Louisiana
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We checked into a room that had hair on the shower tiles and toilet. The microwave nor fridge was attended to. After witnessing a housekeeping employee clean the entire bathroom (from the toilet to the shower, and then the floor) with the same towel and no cleaner, my wife and I will not be returning to a Comfort Inn &... More

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel after a day trip To Schlitterbahn. The front desk staff was friendly. Lobby was clean and the breakfast was decent. My double bed suite was nice and spacious and clean. My only issue was with the couch and desk chair in the room. Both were stained and gross looking. Replacing a few pieces of furniture would... More

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Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

From all of us at the Comfort Suites - San Antonio, we want to thank you for taking time out to review our hotel and staff. We strive each and every day to ensure that each and every guest feels welcomed to our hotel and that everything in between is a memorable and pleasant experience. We know that you have... More

Robstown, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 18, 2014

Comfort Suites N I 35 stay was an awesome unforgettable experience. Comfort Suites mailed us a welcome to their suites to start. When we arrived, front desk staff was extremely professional, knowledgeable, very expedient with our reservation, courteous, friendly, willing to assist in any way, and always called us by our name. This makes the stay very personal. Their hot... More

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Asilvajr, I want to thank you for reviewing our hotel and staff and very pleased that your stay was a memorable experience. We strive each and every day to make our guests feel welcome when they walk into the hotel up to the time at there checkout with focus on great guest services in between. I share these reviews with... More

Dallas, Texas
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 17, 2014

I was given a room on the first floor Stayed for 3 nights Families with kids given. 2nd floor just, above mine. Kids running and stomping every night till about midnight Made it a night with little sleep Called the front desk. Jennifer who answered the phone was very rude and impertinent. Stomping continued. Will not return to this place... More

Was this review helpful? Yes 2
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

ladydoc320, I want to thank you for reviewing our hotel and staff and want to apologize for your unpleasant stay. July is a month filled with sports groups typically and we do our best to control their running in the halls and making any noises after quiet time of 10:00pm. I sincerely invite you back once again as I hope... More

San Angelo, Texas
1 review
5 of 5 stars Reviewed June 17, 2014

Excellent customer service. The accommodations were great! The property was well maintained, and the room was clean and spacious. Wonderful prices. Highly recommend! Amber at desk was most helpful and courteous!

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

JJC74, Thank you for reviewing our staff and hotel and very pleased you enjoyed your stay. We hope to see you again one day and sincerely thank you for being our guests. Sincerely, Jeff Vienne / General Manager Comfort Suites - San Antonio (TX917) More

Violet, Louisiana
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed June 9, 2014

me and my family went on vacation last spring break ,we love this stay at the hotel room was huge and clean and they had free really good breakfast I had to canceled my other hotel because it was a dump and they stole my money (Days Inn) so when I made the reservation it was simple and easy .... More

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

karamitaker36, I want to thank you for taking time out to review our hotel and very pleased you enjoyed your stay. We enjoy reading reviews such as yours and we use them to grow as a hotel and reward those whom are mentioned. Our complimentary hot American breakfast is enjoyed by most and so pleased you enjoyed our breakfast offering... More

Ashland, Ohio
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 25, 2014

This hotel was beautiful, very clean; the rooms looked brand new. The front desk staff was very friendly and was a huge help recommending local restaurants and giving much needed directions. The complimentary breakfast was good too! The location was great; right off the highway and close to shopping, dining, coffee shops, and more! I will stay here every time... More

Was this review helpful? Yes
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

tmeans55, I want to thank you for taking time out of your busy day to review our hotel and staff. I'm very proud of my staff for making a lasting impression on your stay and that all of our training and hard work is reflecting on our guests stay while visiting San Antonio. We sincerely value you as our guest... More

Del Valle, Tx
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 19, 2014

Great room! Clean room! Cold hot tub probably 72 degrees! Wifi disconnects and extremely slow! Shower in the morning was cold! Cold water seems to be the theme of this place! When checking in myself and other guests had to hear front desk attendant complain about her cracked rib! That is why she couldn't stand up! This experience has left... More

Was this review helpful? Yes 1
Gm-Comfort, General Manager at Comfort Suites North IH 35, responded to this review

Roger8604, I want to thank you for taking the time out to review our hotel and want to apologize for your unpleasant experience. The hot tub issue was reported to me that it was not heating and our maintenance engineer reported that the heater had malfunctioned and we are currently awaiting the parts to get our hot tub back on... More

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Additional Information about Comfort Suites North IH 35

Address: 11526 IH 35 North, San Antonio, TX 78233
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites North IH 35 2.5*
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Also Known As:
Comfort Suites North Ih 35 Hotel San Antonio
Comfort Suites San Antonio
San Antonio Comfort Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#28 Family Hotel in San Antonio #95 Business Hotel in San Antonio #98 Luxury Hotel in San Antonio #98 Top resorts Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
All suite hotel centrally located to all of San Antonio's attractions. ... more   less 
Number of rooms
57

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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