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Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills

#104 of 353 Hotels in San Antonio
Certificate of Excellence
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4026 Wiseman Blvd, San Antonio, TX 78251
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Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills
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Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills
Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills
Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills
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125 reviews from our community

Traveler rating
    52
    46
    14
    6
    7
See reviews for
80
6
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Dallas
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 3 days, the hotel was clean and the staff was very friendly. The breakfast was really good as well. The shuttle to and from Sea World was the best part - very quick service and the driver was awesome. We will definitely stay here every time we go to Sea World!

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Gonzales
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Everything went very smoothly from check in to check out. The only reason I did not rate 5 is because we had to ask for towels everyday. We had 4 people in a room and was left 2 towels total each day. The kids enjoyed the pool and hot tub although it had a lot of tree debris on the... More 

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Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost I want to apologize for any inconveniences you incured. We greatly value you as our guest and your feedback if very important to us. Here at the Fairfield Inn & Suites we aim to ensure that our guests stays meet or exceed their expectations. We hope that you give us another opportunity to be of service of... More 

West Plains, Missouri
2 reviews
3 of 5 stars Reviewed 1 week ago

We had to wait well over an Hour to check in even though we got to the hotel about 2 hours after the Sch. check in time. The attendant at the Desk did offer us an extra arrival gift to try and make up for the wait. Other than that everything was ok.

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost I want to apologize for the inconvenience you incurred during your stay. It is guests as yourself that help us in the continueous efforts to provide an excellent product and service. Rest assure that your feedback has been shared with our department heads to ensure we are following the necessary steps to our check in protocol. Again,... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was amazing. The front desk woman was so welcoming and helpful. We got in our room, it was clean and beds were comfortable. The next morning we had the complimentary breakfast and we were surprised, it was much better than we had expected. Pat and Maria were working and I was amazed at how friendly and helpful they... More 

Was this review helpful? Yes 1
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

Thank you so much for your review, we greatly appreciate you taking time out of your schedule to give us your feedback. Here at the Fairfield Inn & Suites Marriott SeaWorld/Westover Hills our aim is to ensure that our guests have a home away from home feel. Hope to see you again soon. More 

Harker Heights, Texas
Top Contributor
56 reviews 56 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at the Fairfield Inn & Suites and was greatly surprised at the excellent accommodations and the truly excellent staff. The hotel is located behind the pappadeaux restaurant on Loop 410. The important word here is "behind". If you are uncertain as to the location please check your GPS system or drive slowly on the access road! When... More 

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Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

Thank you for your review, we appreciate all of our guests feedback to ensure we are meeting and/or exceeding all of our guests expectations. More 

Lake City
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

So we booked this hotel since it was one of the Seaworld partner hotels and really close to the park. This was done about a week in advance and at that time we confirmed the sleeping arrangements. We made the 1000 mile trip to San Antonio and upon arrival at our hotel found out that they had "overbooked" and we... More 

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost we want to apologize for the inconveniences you incurred during your stay with us. We greatly value all of our guests and appreciate any feedback they have to offer as it helps us in the continueous efforts to improve our product and service. We would definately like to see you come back and let us provide excellent... More 

Bemidji, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

I would highly recommend this hotel! Their service was friendly, courteous and went above my expectations. The rooms were clean and comfortable. Nice pool and hot tub. Affordable; best rates around for the value offered!

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost thank you for taking time out of your schedule to review our hotel. Here at the Fairfield Inn & Suites SeaWorld/Westover Hills our staff is dedicated in providing the best customer service for our guests. We aim to make our hotel our guests home away from home and are pleased to know we met your expectations. Hope... More 

Houston, Texas
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Just came back from San Antonio ,we did last moment reservation ,everything is the area was booked, we booked this Fairfield for the first time .Check in and out process was great , front desk personal is wonderful, professional and friendly. We asked for the quiet room and were recommended to stay on the 3rd floor away from elevator. Room... More 

Was this review helpful? Yes 1
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

Fantastic! We are very pleased to know that we met your expectations. We aim to ensure that our guests accommodations and service expectations are met and it is extremely important to us that our guests have a memorable stay. We greatly appreciate you reviewing our hotel and hope you come back and visit us soon as it would be our... More 

1 review
5 of 5 stars Reviewed 5 weeks ago

The complementary breakfast service was great! The serving and dining areas stayed clean, stocked and organized. The staff was very friendly and provided great customer service. She constantly was walking around asking how she could help to make sure everyone was having a great experience. Even more impressive, it was her first week on the job!

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

Thank you for taking time to review our hotel, we greatly appreciate you as our guest and your feedback is extremely important as it helps us in the continueous improvement of our product and service. Here at the Faifield Inn SeaWorld we aim to make our guests feel as if they are home away from home and aim to exceed... More 

Bellaire, Texas
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

This hotel is your standard Fairfield Inn & Suites. Rooms are clean and airy,with bright colors in the decor. It's close to SeaWorld and there's a free shuttle (saving you that pricey parking fee!) Free breakfast is a plus, but because we were there during Spring Break, it was packed! Walls are kind of thin... we heard our neighbor's TV... More 

Was this review helpful? Yes 2
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost thank you for taking time to review our hotel. We greatly value you feedback and appreciate you as our guest. We hope that during your next visit to our wonderful city of San Antonio you give us the opportunity to be of service to you. Once again, thank you for your feedback and hope to see you... More 

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