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Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills

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4026 Wiseman Blvd, San Antonio, TX 78251
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Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills
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Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills
Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills
Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills
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128 Reviews from our TripAdvisor Community

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Traveler rating
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    47
    14
    6
    7
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83
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Liberty, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed here last month on our vacation to sea world. Let me start by saying that the shuttle was on point and right on time every time, and I'll never park in sea world. The breakfast was really good. The suite we had was very roomy, and clean but the view out the window was less... More 

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

Thank you so much to take time to review us, here at the Fairfield Inn & Suites Marriott-SeaWorld/Westover Hills we aim to meet and/or exceed our guests expectations. We are thrilled to know that you will be returning to our hotel during your next visit to our city and as always it will be our pleasure to ensure your stay... More 

Las Cruces, New Mexico
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We go to San Antonio every year and this is my favorite hotel to stay at! The people who work there treat you like family. We were allowed to check in early and they put us downstairs because we had kids. When my daughter fell down one of the maintenance guys got her a bandaid. They have free breakfast with... More 

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

Awesome! It is great to hear that you and your family had a great time while at our Fairfield Inn & Suites Marriott-SeaWorld/Westover Hills. Our goal here is to ensure that every guest has the home away from home feel by treating them as part of our Fairfield Inn family. We greatly appreciate that you took time out of your... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The front desk manager, Tammy, made our stay so much more enjoyable. She was great with our kids (even playing games with them to pass some wait time), handled the reservation mix-up, and even picked us up early from SeaWorld when the kids needed a nap before their shuttle was due to arrive. The shuttle service was a huge plus... More 

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

Outstanding! Thank you for taking time out of your busy schedule, we are delighted to hear that your stay was enjoyable and memorable. Here at the Fairfield Inn &Suites we aim to ensure that our guests expectations are met and/or exceeded. Our staff greatly thanks you and your family for letting us be part of making your stay that much... More 

Dallas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 21, 2015

We stayed here for 3 days, the hotel was clean and the staff was very friendly. The breakfast was really good as well. The shuttle to and from Sea World was the best part - very quick service and the driver was awesome. We will definitely stay here every time we go to Sea World!

Was this review helpful? Yes 2
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost thank you for taking time out of your busy schedule to review our hotel. Here at the Fairfield Inn & Suites Marriott SeaWorld/Westover Hills we aim to ensure that we meet and/or exceed our guests expectations. Our guest's feedback is very important to us as it helps in the continueous efforts to improve our product and service... More 

Gonzales
Level Contributor
3 reviews
4 of 5 stars Reviewed April 13, 2015

Everything went very smoothly from check in to check out. The only reason I did not rate 5 is because we had to ask for towels everyday. We had 4 people in a room and was left 2 towels total each day. The kids enjoyed the pool and hot tub although it had a lot of tree debris on the... More 

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost I want to apologize for any inconveniences you incured. We greatly value you as our guest and your feedback if very important to us. Here at the Fairfield Inn & Suites we aim to ensure that our guests stays meet or exceed their expectations. We hope that you give us another opportunity to be of service of... More 

West Plains, Missouri
2 reviews
3 of 5 stars Reviewed April 12, 2015

We had to wait well over an Hour to check in even though we got to the hotel about 2 hours after the Sch. check in time. The attendant at the Desk did offer us an extra arrival gift to try and make up for the wait. Other than that everything was ok.

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost I want to apologize for the inconvenience you incurred during your stay. It is guests as yourself that help us in the continueous efforts to provide an excellent product and service. Rest assure that your feedback has been shared with our department heads to ensure we are following the necessary steps to our check in protocol. Again,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 5, 2015

The staff was amazing. The front desk woman was so welcoming and helpful. We got in our room, it was clean and beds were comfortable. The next morning we had the complimentary breakfast and we were surprised, it was much better than we had expected. Pat and Maria were working and I was amazed at how friendly and helpful they... More 

Was this review helpful? Yes 1
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

Thank you so much for your review, we greatly appreciate you taking time out of your schedule to give us your feedback. Here at the Fairfield Inn & Suites Marriott SeaWorld/Westover Hills our aim is to ensure that our guests have a home away from home feel. Hope to see you again soon. More 

Harker Heights, Texas
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed April 3, 2015

I recently stayed at the Fairfield Inn & Suites and was greatly surprised at the excellent accommodations and the truly excellent staff. The hotel is located behind the pappadeaux restaurant on Loop 410. The important word here is "behind". If you are uncertain as to the location please check your GPS system or drive slowly on the access road! When... More 

Was this review helpful? Yes 1
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

Thank you for your review, we appreciate all of our guests feedback to ensure we are meeting and/or exceeding all of our guests expectations. More 

Lake City
Level Contributor
5 reviews
3 hotel reviews
2 of 5 stars Reviewed March 31, 2015

So we booked this hotel since it was one of the Seaworld partner hotels and really close to the park. This was done about a week in advance and at that time we confirmed the sleeping arrangements. We made the 1000 mile trip to San Antonio and upon arrival at our hotel found out that they had "overbooked" and we... More 

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost we want to apologize for the inconveniences you incurred during your stay with us. We greatly value all of our guests and appreciate any feedback they have to offer as it helps us in the continueous efforts to improve our product and service. We would definately like to see you come back and let us provide excellent... More 

Bemidji, Minnesota
1 review
5 of 5 stars Reviewed March 30, 2015

I would highly recommend this hotel! Their service was friendly, courteous and went above my expectations. The rooms were clean and comfortable. Nice pool and hot tub. Affordable; best rates around for the value offered!

Was this review helpful? Yes
Danielle M, General Manager at Fairfield Inn & Suites San Antonio SeaWorld/Westover Hills, responded to this review

First and foremost thank you for taking time out of your schedule to review our hotel. Here at the Fairfield Inn & Suites SeaWorld/Westover Hills our staff is dedicated in providing the best customer service for our guests. We aim to make our hotel our guests home away from home and are pleased to know we met your expectations. Hope... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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