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All 350 San Antonio hotels

Grand Hyatt San Antonio

4.0 of 5 Hotel   |   600 East Market Street, San Antonio, TX 78205 (Downtown)
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79%
Ranked #41 of 350 hotels in San Antonio
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 4 days ago
ahnano houston
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1,032 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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English first
houston
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall, we had a pleasant stay at the hotel. Monica the lounge attendant was excellent. She was by far the best one we've experienced in US hotels. We did experience a couple of annoying issues during the stay. 1. I had called prior to arrival to request the Suite that I needed to accommodate the family. However, they changed it... More

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Houston, Texas
Top Contributor
113 reviews 113 reviews
63 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

First off, I must state a disclaimer that I went into this hotel a bit prejudiced. I have been loyal to IHG (Intercontinental Hotel Group) properties for almost all of my business career, and my status with that chain enables me to have some great perks. So for me, a stay in a Hyatt is a rare event. In fact,... More

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Orlando, Florida, United States
Top Contributor
71 reviews 71 reviews
43 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

For having a big name the exceptions may be big but this hotel does not deliver. Rooms are very loud and you hear everything form the next sore and from the hallways. Staff is good, but unable to resolve issue that do come up. A/C in rooms will not get you cold, it cuts off at random times and makes... More

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Medford, Massachusetts
1 review
5 of 5 stars Reviewed 5 days ago NEW

comfortable nice hotel good service came for AAPI ANNUal Meeting in June 2014 for four days enjoyed River Board Walk very nice surrounding area everything in Walking Distance nice shopping areconvinient public Transportation

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We are glad to hear you enjoyed the location of our property. We hope to see you again in the future. More

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW

The bellman Benny was a lot of help and very friendly!!! Lupein the valet was very attentive and very friendly!! The rooms were very clean and smelled fresh! Check in was super easy and the location was very convenient to shopping and tourist attractions.

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon! More

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was attending my sons Air Force graduation an my son, wife, an myself stayed at Hyatt on Riverwalk. Great location !!!! New hotel ! This is a true ☆☆☆☆ ... Everything was wonderful, from valet to check out. Hotel is located right off the river walk. Alamo is also close. Arenas right across street. Beds are like sleeping on... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location while in town for your sons graduation. We look forward to seeing you again soon! More

Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Came for the July 4th weekend. Hotel was very crowded, with an amazing number of small children. We had a noisy group next to us the first night, but they moved us to another room for the balance of our stay and gave us a consideration on our bill. Every staff member we interacted with during our stay was outstanding... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio. More

Botkins, Ohio
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is very nice and comfortable. The staff is very friendly and will meet any needs you may have. The beds are comfortable while the shower has excellent water pressure. The location of this hotel is very nice because it is in the center if many great things to see and do in San Antonio!

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

We appreciate your feedback. Looking forward to seeing you soon! More

Forney, Texas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Location is not everything in the case of the Grand Hyatt. I have stayed many times in this hotel and she is really showing the wear. On my last visit I found the carpet (17th floor) to be pretty much be filthy. You could see the true colors on the edges but the center was almost gray and was coming... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the opportunity to review your recent stay with us. We apologize for your less than pleasurable experience. We would love to have another opportunity in the future to provide you with the standard of service both you and we expect. More

Ballwin, Missouri, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The common areas, restaurants and rooms were great. The pool was nice, albeit, extremely busy and the fitness center was outstanding. We also received 5 star service from Monica in the Grand Club & Stephanie @ Bar Rojo. I would definitely return.

Was this review helpful? Yes
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon! More

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Additional Information about Grand Hyatt San Antonio

Address: 600 East Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt San Antonio 4*
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Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Green Hotel in San Antonio #23 Business Hotel in San Antonio #27 Romantic Hotel in San Antonio #37 Family Hotel in San Antonio #41 Top resorts Hotel in San Antonio #41 Luxury Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 
Number of rooms
1003

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