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All 353 San Antonio hotels

Grand Hyatt San Antonio

4.0 of 5 Hotel   |   600 East Market Street, San Antonio, TX 78205 (Downtown)
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Ranked #40 of 353 Hotels in San Antonio
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
Jay F Oakland, California
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1,113 reviews from our community

Traveler rating
    450
    428
    151
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Oakland, California
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I stood at the hotel for five days while attending a conference. Check in was quick and hassle free. The front desk was extremely helpful in giving me information about the hotel and conference I was attending. My room itself was large, extra clean and had an excellent view of downtown from the upper floor location I was given. The... More

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The staff made me feel like i was at home. Kiera, Toni, stephanie k. were incredible. Where did you find these amazing women?! Their attentiveness, feisty characters, and attention to detail made me Soooooo happy!!!

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed Bar Rojo and the service they provided. We look forward to your next trip to the Alamo City! More

Austin, Texas
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here 3 nights for a convention, unfortunately my family couldn't come with me, but it was comfortable and easy to get work done. I did make reservations from the Hyatt website and requested a room on a higher floor, and I got it, but did have to pay $10/night extra - not bad. I'm a Hyatt rewards member, so... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property during your trip to San Antonio. We appreciate your feedback and look forward to seeing you again soon! More

Sugar Land
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel last weekend for a quick get away. We have stayed here before and have enjoyed the location on the river walk. Check in was a breeze and the front desk person was exceptional. Hats off to Norberto from Mexico City. He knows customer service. Room was clean and housekeeping staff also very attentive. Concierge was able... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio. More

Bigelow, Arkansas
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The Grand Hyatt is a convention oriented Hotel with an attached residence(condominium) area. Myself and several cousins and my mother visited for four nights for a family gathering. The hotel is upscale with nice services and amenities. We requested a room with two beds and got one with two double beds which is unusual as most now days come with... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you and your family enjoyed your stay with us! We look forward to your next trip to San Antonio. More

Houston, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I had a great stay at the Grand Hyatt in S.A. Texas! Specially with the bar staff at Bar Rojo with Bartenders Amy and I hate that I can't remember the other beautiful ladies name but she's blonde and from Miami. They took really good care of us while we stayed there for business, so attentive, sweet and with a... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed Bar Rojo and the great service. We look forward to seeing you again soon! More

St. Augustine
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed this hotel in early August when we came for a convention. The staff members were on top of everything, and always friendly. Meeting rooms tended to be a bit cool for me. The rooms were elegantly decorated and very clean. My one beef with the rooms would be that they had very little storage for a couple... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio. More

Nashville, Tennessee
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 nights for the TX Nurse Practitioner conference. Having stayed at Hyatt Places before this was my first 'Grand' experience. Hands down the best part of the hotel is the fitness center, total quality equipment and a great assortment of variety. Things to be aware of...breakfast is not included in the rate so your options are either room... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed our hotel's gym and atmosphere. We appreciate your comments and suggestions and look forward to seeing you soon! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This stay was a solo visit for a conference. I kept thinking, "wow, I wish my husband was here with me." I kept encountering waitstaff, housekeeping, front desk, concierge staff and, especially, the hostesses in the Grand Club, Andrica, Ramir and Judy, that went above and beyond in service and friendliness. I don't see myself as a transparent person but... More

Was this review helpful? Yes 1
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location and the staff in the Grand Club. We look forward to seeing you again soon! More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms and atmosphere were excellent. The entire staff was friendly and helpfully. In particular Stephanie Kurmen created a welcoming and vibrant ambiance that will put this hotel at the top of the list next time I'm in San Antonio.

Was this review helpful? Yes
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We are glad to hear you enjoyed the location of our property. We hope to see you again in the future. More

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Additional Information about Grand Hyatt San Antonio

Address: 600 East Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt San Antonio 4*
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Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt

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