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All 347 San Antonio hotels

Grand Hyatt San Antonio

4.0 of 5 Hotel   |   600 East Market Street, San Antonio, TX 78205 (Downtown)
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79%
Ranked #49 of 347 hotels in San Antonio
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
217max austin, T
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936 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
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English first
austin, T
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed three nights in March 2014 for a conference held partly in the hotel, partly in the convention center. Access to the hotel meeting space and convention center is very good. The hotel staff was excellent. Everyone at the front desk and concierge desk was friendly, helpful and professional. My guest room was comfortable, clean and in good repair.... More

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Austin, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I want to recognize some staff who serve in the Grand Club at Grand Hyatt in San Antonio...Judy Botello, Angie Hernandez, Mo, and Andrea continually make my visits personal and enjoyable each time I visit for either work or pleasure. Keep up the good work and personal, kind service! - W. Kaisershot

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1 review
5 of 5 stars Reviewed 3 days ago NEW

Check into this luxury hotel beginning at the valet service. Friendly curious staff awaits you at the service counter where multiple people will assist you to check in. Entrance is grand and clean. Elevators are easily accessible. Off the elevator to spacious hallways. Enter the room and notice the cleanliness and fresh smell. Room was a little warm as it... More

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Norfolk, Virginia
Senior Contributor
45 reviews 45 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent 4 nights at this hotel as part of a large convention, and really enjoyed it. Must have been upgraded because I received a very large corner room on the 18th floor with an L shaped sofa, king bed, desk, spacious bath, and plenty of space to spread out. Comfortable bed. Light noise from live music the first night (a... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for taking the time to review your recent stay with us. We are glad to hear you enjoyed our guest rooms and location of the hotel. We look forward to seeing you again soon! More

Austin, TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Judy and Angie in the Club were wonderful. They were always ready to help you. They showed everyone who came in gracious hospitality. Rooms were nice though the plug for a computer was inconvenient and the lighting dim with no light over the desk area. Overall we received excellent service. It was really convenient to the convention center.

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this kind review. We are happy to hear you enjoyed our property during your trip to San Antonio. We appreciate your feedback and look forward to seeing you again soon! More

Cody, Wyoming
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Stayed here for 3 nights for an education seminar. The rooms were nice and the bed was SO COMFORTABLE! The water took awhile to warm up in the shower, but that was only 1 day. Customer service is amazing! Very professional and helpful staff. Our conference was in the hotel, which was very convenient. Can't ask for a better location... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio. More

Crete, Illinois
1 review
5 of 5 stars Reviewed 6 days ago NEW

The service on the Concierge level was excellent! Angie and Judy took such good care of our group while we were there for the Texas Librarian Conference just last week!! The food was fresh, and tasty, and we were treated like kings and queens with snacks for us to eat at our booth. Many thanks!

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We are glad to hear the ladies in the Grand Club took great care of you. We look forward to your next trip to the Alamo City! More

Grapevine, Texas
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

If you are attending a convention, this is a great hotel, feet from the convention center. The concierge, front desk staff, and bellhops were great. It was nice to see the same faces, and I could call them by name. Bobby Herrara was particularly helpful, as was James. The room seemed a bit on the small side, and they did... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for your feedback. We are happy to hear you enjoyed the service provided by our staff. We appreciate your comments and suggestions and hope to see you soon! More

Southlake, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

The Grand Hyatt provided an ideal location for a convention stay. The river walk location added the San Antonio charm. What made the stay so very special were the ladies at the Hyatt's Grand Club: Judy, Angie, and Mo. They were always cheerful, pleasant and so very gracious. They made us feel like family! We will look forward to our... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this great review. We are happy to hear you enjoyed our property’s Riverwalk location and the great service in the Grand Club! We look forward to seeing you again soon! More

Houston, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

I have put in over 100 room nights at the Grand Hyatt in San Antonio and the staff here really treats you like family. We have a couple people from our company that stay with the Grand Hyatt quite consistently and no matter how many times we make requests, regardless of how crazy they may be, the entire team does... More

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Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review

Thank you for this fantastic review. We are happy to hear you enjoy our property’s Riverwalk location each and every time you stay with us. We look forward to your next visit! More

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Additional Information about Grand Hyatt San Antonio

Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
Grand Hyatt San Antonio Hotel
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Address: 600 East Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown , East Side
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in San Antonio
#29 Business Hotel in San Antonio
#49 Luxury Hotel in San Antonio
#49 Top resorts Hotel in San Antonio
#50 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Official Description (provided by the hotel):
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 
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