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All 351 San Antonio hotels

Grand Hyatt San Antonio

4.0 of 5 Hotel   |   600 East Market Street, San Antonio, TX 78205 (Downtown)
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Ranked #44 of 351 hotels in San Antonio
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
ladybugtx76 houstonburbs
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1,047 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (242)
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English first
Top Contributor
211 reviews 211 reviews
40 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed yesterday NEW

We were attending a conference at the Convention Center, but were not staying at the Grand Hyatt. We needed to parking nearby, and entered the hotel property to obtain parking. One of the parking attendants, David Pointer, assisted us, and made very sure that we were taken care of in a quick, accommodating but professional manner. Thank you David!

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Saratoga Springs, New York
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

During my recent stay at the Grand Hyatt San Antonio, I had the pleasure of visiting the Grand Club several times--for breakfast as well as late evening. Angie, Andriea, Mo, Judy and Ramir -- you are outstanding! Smiling, personable, helpful and gracious, right up to closing time. Thank you so much for making me feel welcome and special.

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1 review
5 of 5 stars Reviewed 2 days ago NEW

For the past 4 years I have been staying at the Grand Hyatt River Walk San Antonio. I am surprised at how great the customer service continues to exceed my expectations on top of being a great hotel to stay at. A name I will never forget "Ricardo Mendiola" the best customer service ever received in the history of good... More

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Montreal, Canada
18 reviews 18 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed in May 2014 for 3 days on a business trip. Hotel was OK, staff pleasant, but the hotel seemed deglected is the only way to put it. Rooms were OK, dated and you need to ask for a room near the elevator unless you want to walk a mile to your room with your luggage. Ruth Crist's steak house... More

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3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely great and they serve a hot breakfast too Parking is free Friendly staff Close to the river Clean and big rooms Safe Bar open till late Close to all river activities Ranjan and Victoria Waco,Texas

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Lagos, Nigeria
Senior Contributor
45 reviews 45 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Good hotel not too exciting Steakhouse was just ok. Bfast and other food was not too spectacular. Rooms lacked character and seemed somewhat dated. Had a back way to the riverwalk so the location wasnt bad. Good place to stay but not exciting.

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Senior Contributor
35 reviews 35 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the grand Hyatt for business. The location is the only thing going for this hotel in my opinion. The room is plain, small fridge, stands in the carpet and the headboard was chipped up. The bathroom sink is very small. Needless to say I won't come back again.

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Top Contributor
81 reviews 81 reviews
29 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

So this is a balanced review. First, when I walked into my room, there was a lady reading a book on her couch. Fortunately, she was very calm as I scrambled out of the room. That should just never happen at a Hyatt. Even when I went downstairs, they system didn't show anyone in the room. Bad form. The location... More

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4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed at the Grand Hyatt, and we normally love the Hyatt chain, for a Comic Con taking place at the Henry B Gonzales convention center. the location and convenience was great! BUT - Friday night our refrigerator in our room was not working properly so I called to have it looked at. An hour later I called again, and... More

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Arlington, Virginia
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Customer service (check-in and check-out plus answering questions and giving directions) was very good. Room amenities are modern and above average (finally someone put plugs where you need them). Oustanding pool if you like to swim. Biggest downsides: (1) walls are thin so very easy to hear hallway and elevator noise, and (2) $27 per day for parking (particularly when... More

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Additional Information about Grand Hyatt San Antonio

Address: 600 East Market Street, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > Downtown , East Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt San Antonio 4*
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Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#4 Green Hotel in San Antonio #12 Luxury Hotel in San Antonio #24 Business Hotel in San Antonio #25 Romantic Hotel in San Antonio #39 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 
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