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BEST WESTERN Ingram Park Inn

#101 of 352 Hotels in San Antonio
Certificate of Excellence
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6855 NW Loop 410, San Antonio, TX 78238
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BEST WESTERN Ingram Park Inn
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248 Reviews from our TripAdvisor Community

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Traveler rating
    100
    84
    35
    10
    19
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134
36
9
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (248)
  • Mar-May only
    (73)
  • Jun-Aug only
    (65)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (57)
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1 review
4 of 5 stars Reviewed 2 weeks ago

We stayed a week at this Hotel and love the location as it is close to almost everything we planned to do. Everyone there was so nice and answered any and all our questions and were just over all so helpful. It was raining the weekend we got there and some water had gotten in the door where the door... More 

Was this review helpful? Yes
United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Our only complaint was that we stayed in a suite 4 nights and our room was only cleaned once. The cleaning staff picked up the dirty towels but did not replace them or clean the suite. On our fourth night, around 5:30 one of the cleaning ladies knocked on the door to see if we needed our room serviced but... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is one of the best hotels I have been in this year. The workers was nice pleasant, the rooms were clean pass expectations and the breakfast was awesome. Thanks best Western for making our stay enjoyable.

Was this review helpful? Yes
Juan M, General Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello weaky p, We are happy to hear that you were so impressed with your stay with us and that our staff truly surprised you with their personalized attention to detail. It is also incredibly flattering to know that we "pass expectations". Thank you for the very kind review and we look forward to having you back as our guest... More 

Utica
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This property has been recently updated and modernized with new room décor and facilities. The room was spacious and clean, the bed comfortable, and all features of the room in working order. Free WiFi internet was provided and worked acceptably well for most purposes. Like most properties of its age, there was a shortage of outlets at the desk which... More 

Was this review helpful? Yes 1
Juan M, General Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello Mr. Joe A, Thank you for your excellent review of our property and its upgrades. We value our guests, and are always looking for ways to improve their stays. We look forward to your next stay at our newly renovated Best Western Ingram Park. Juan Jose Martinez General Manager More 

Concord, New Hampshire
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In town for an occasion and location was near family. I did not have high expectations, but the room was clean, the stay pleasant and the price very reasonable. The pool was big enough to do some laps (when not full of kids). Breakfast was standard fare, but better than some I have had lately. I was not visiting Sea... More 

Was this review helpful? Yes 2
Juan M, General Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello Shannon, We are pleased you enjoyed your stay with us. Our staff works hard to make sure every guest has a great experience at the Best Western Ingram Park. We look forward to your next stay. Juan Jose Martinez General Manager More 

Clarksville, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

My husband, myself & our 3 kids stayed here last year while on family vacation. We didn't stay in the hotel much, we got a two bed room & requested a roll away bed as well, when we got there they had non on hand until the second day, which wouldn't have been a problem if we hadn't requested it... More 

Was this review helpful? Yes
Juan M, General Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello jennnoe2015, We want to thank you for taking the time to review our hotel. We want to make every guest's stay with us more than an "average" stay. We will continue to train and improve to make your next stay an excellent experience. Juan Jose Martinez General Manager More 

Corpus Christi, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed June 23, 2015

A great place for the family to feel at home while we were away from home. The rooms were comfortable and cozy. We were glad to have the pool right outside our door. The service was friendly and helpful. We will be staying again very soon.

Was this review helpful? Yes
Juan M, General Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello Blanche, The staff at Best Western Ingram Park are thrilled you felt at "home" during your stay. With so many choices for hotels, our staff always goes the extra mile to take great care of our guests. We believe that this is what truly differentiates us from the others. We look forward to having you back again sometime in... More 

Level Contributor
6 reviews
1 of 5 stars Reviewed June 22, 2015

Upon arrival in our room, I noticed that we did not have the room that I paid for (King Bed with business option). Instead I had a regular King Bed room with no bar, table, or extra space. We were on a tight schedule so we did not say anything to the staff at the time and left for our... More 

Was this review helpful? Yes
Juan M, General Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello Nancy S, I am very embarrassed that your experience with the Best Western Ingram Park Inn, was less than perfect. I have reviewed all your concerns, and I am addressing every one of them. I would love to speak with you so we can discuss this matter further. Juan Jose Martinez General Manager More 

Longview, Texas
2 reviews
4 of 5 stars Reviewed June 10, 2015

Booked through a third party. That business reserved a smoking room even though we requested non smoking. My wife is allergic to cigarette smoke. Registration staff (Geri) went over and above to quickly get us a non smoking room. Clean and quiet room. Even with large groups of teenagers staying. Free breakfast with hot eggs, meat, and sausage gravy was... More 

Was this review helpful? Yes
rshah1, General Manager at BEST WESTERN Ingram Park Inn, responded to this review

Thank you for your review, we are happy to hear that everything was good with your stay and we were able to accommodate you and your family. More 

Miller Grove, United States
1 review
4 of 5 stars Reviewed June 8, 2015

Room was clean and service was good. Breakfast was excellent , lots of variety and very nourishing. Didn't like the shampoo and although there was lots of water pressure in the faucet when the shower was turned on it was low pressure.

Review collected in partnership with Best Western

Was this review helpful? Yes
rshah1, General Manager at BEST WESTERN Ingram Park Inn, responded to this review

Thank you for your review, we are happy to hear you enjoyed your stay we do apologize about the pressure. We do hope you choose to stay with us again. More 

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