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All 353 San Antonio hotels

BEST WESTERN Ingram Park Inn

2.5 of 5 Hotel   |   6855 NW Loop 410, San Antonio, TX 78238 (Northwest Side)
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Ranked #82 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Colin H London, United Kingdom
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169 reviews from our community

Traveler rating
    70
    56
    22
    8
    13
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89
27
7
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here one night this week. The room we received was upstairs which was a bit of aggro as there is no elevator so had to shift the cases up a flight. The room was nice and bathroom was above standard. It was cheaper to have two queen beds then a king room. The staff there were very friendly.

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Corpus Christi, Texas
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The Staff were very polite and very accommodating. We were given an upstairs reservation and when I asked them for a downstairs because both my husband and I had trouble going upstairs, they asked us to check back in one hour and they would have one available then which was fine. We took about 2 hours and came back and... More

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1 review
4 of 5 stars Reviewed 1 week ago via mobile

The location was great. The hotel was clean and comfortable. It was a great value for our trip to Lackland AFB. For the amount we paid it was awesome. Only two minor issues. Towels weren't replaced one day (no big deal) and the people upstairs were jumping some nights (not the hotel's fault). Again, I would 100% recommend.

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Grapevine, Texas
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The front desk is very friendly and wiling to help with any questions. The rooms were updated since our last visit (2yrs ago - 2012) but the mattress were still uncomfortable to me. They were very firm and I like a soft bed. Breakfast was nice but the eating area was congested and unable to hold more than 30 people... More

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rshah1, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hi Katherine M, We want to thank you for your wonderful review. Our front desk, and everyone else, works hard to make sure all our guests have a wonderful experience. We are happy that you noticed our updated rooms which were finished in 2014. We are always looking for ways to improve, and make every guest feel at home when... More

Uvalde, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was wonderful, but the reservation process was not. Booked online, when we checked in was told that our card was denied, re-ran the card and it was still denied. Paid cash for the room and then checked the account, had a hold for the room amount for almost a week!!! Pillows were too firm and like sleeping on... More

Review collected in partnership with Best Western

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rshah1, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello Christopher B, We are very sorry for the confusion with your credit card transaction. We will continue to seek ways to improve our check-in process. We are glad you enjoyed the breakfast and the pool area. Thank you for your review, and we hope to see you again very soon. Juan Jose Martinez Assistant Manager More

litchfield Maine
Top Contributor
101 reviews 101 reviews
10 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My friend and I stayed two nights on a quick trip to visit a sick friend. The room was clean. The complimentary breakfast was good, enough choices. The pool looked beautiful and I would have loved an early morning swim but it was not open. I find this to be a problem in most hotels. Pools should open by 7... More

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rshah1, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello 2antigua, Thank you for your review, and we hope your friend is doing well. We hope to see you again if you are ever in the area. Juan Jose Martinez Assistant Manager More

New Carlisle, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed a week. We came late each nite. On Friday and Saturday there were no parking spots. The lady at the desk, (Marcella), gave her spot to us. She was so nice. There was no clock in the room but Marcella found one for us. We would stay again.

Review collected in partnership with Best Western

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rshah1, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Dear Charles P, I am glad that Marcela was so helpful All our employees take pride in making sure everyone's stay is a great one. We hope to see you again very soon. Juan Jose Martinez Assistant manager More

Coalgate, Oklahoma
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We were so impressed by this Best Western, at first a little dismayed that you couldn't park directly in front of the door but was so happy with the layout we didn't mind at all. Standing in Lobby checking in my first thought was the courtyard looks like a tropical paradise. You can tell the owners and management are very... More

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rshah1, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello Sassysas1955, Welcome to San Antonio. We are delighted that we made a good impression on you and your family. Our staff works hard in making sure everyone has an enjoyable stay. Thank you for your wonderful description of our "tropical paradise" courtyard. Come back and see us again. Juan Jose Martinez Assistant Manager More

1 review
5 of 5 stars Reviewed August 6, 2014

Great room, plenty of room for entire family. We had a King suite. Room was much more affordable than others in the area. We were pleasantly surprised with this hotel. Much better than we had anticipated.

Review collected in partnership with Best Western

Was this review helpful? Yes
rshah1, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello carolyn567, Thank you for taking the time to review our hotel. We are delighted that you and your family were 'pleasantly surprised" with our BEST WESTERN Ingram Park. We look forward to your next stay. Juan Jose Martinez Assistant Manager More

Elizabethtown
Top Contributor
60 reviews 60 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 28, 2014 via mobile

My wife and I met my son and his family for a long weekend vacation at this Best Western. It had 2 queen beds and 1 kingsize bed to accommodate all of us in one unit. It had a small fridge and microwave and coffee maker. Everything was clean and air cond worked in high 90 degree weather, just noisy.... More

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rshah1, Manager at BEST WESTERN Ingram Park Inn, responded to this review

Hello Johndetown, We are delighted that your family enjoyed their stay in the family suite at our BEST WESTERN Ingram Park. Our staff works hard to make sure all rooms are clean and ready for our guests. We are happy to hear that your grand kids enjoyed the pool, and that everyone came to enjoy our hot buffet breakfast. We... More

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Additional Information about BEST WESTERN Ingram Park Inn

Address: 6855 NW Loop 410, San Antonio, TX 78238
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Ingram Park Inn 2.5*
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Also Known As:
Best Western Ingram Park Hotel San Antonio
Best Western San Antonio
San Antonio Best Western

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