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Courtyard by Marriott San Antonio North Stone Oak at Legacy

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1803 E Sonterra Blvd, San Antonio, TX 78258
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Courtyard by Marriott San Antonio North Stone Oak at Legacy
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Courtyard by Marriott San Antonio North Stone Oak at Legacy
Courtyard by Marriott San Antonio North Stone Oak at Legacy
Courtyard by Marriott San Antonio North Stone Oak at Legacy
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79 Reviews from our TripAdvisor Community

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Traveler rating
    33
    26
    11
    7
    2
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30
12
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Del Rio, Texas
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Maybe it is me, maybe I expect too much, but the minimum I expect is a clean room. When I walk in the and I am greated with the paper top trash from a bottle, like the one on simple orange juice, on the counter by the door I wonder what else is lacking. I walk around to the chair... More 

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Nicole D, General Manager at Courtyard by Marriott San Antonio North Stone Oak at Legacy, responded to this review

Dear Ms. Polk, Thank you for taking the time to share your recent experience at the Courtyard San Antonio North/Stone Oak at Legacy with us. I want to start off by saying that I sincerely apologize for all the troubles during your recent stay with us. I was actually the person who checked you in that evening due to our... More 

Houston, Texas
Level Contributor
208 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every time I walked in this weekend the staff greeted me with a smile. They also asked if I needed anything. The room was nice and bed was soft. Towels are kind of worn out need to be replace. Room was big and ample. The gym one of the treadmills is worn out, needs to be replace. This is a... More 

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Nicole D, General Manager at Courtyard by Marriott San Antonio North Stone Oak at Legacy, responded to this review

Thank you for your comments, you seem to have had an enjoyable time and were satisfied with your stay and service which is exactly what we aim for. Nicole Dahl General Manager More 

Houston, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This was our fourth visit to this Courtyard - and three out of those four visits have had problems. Despite our poor experience, we have tried very hard to like the property - mostly because its' location is close to family and to many of the places we visit while in San Antonio. Also, we kept hoping that the problems... More 

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Nicole D, General Manager at Courtyard by Marriott San Antonio North Stone Oak at Legacy, responded to this review

Thank you for letting us know about your experience over the holiday weekend. It was disappointing to say the least to read some of the things that you encountered and for those things that can only be corrected through training and counseling I am greatly apologetic. We are fortunate to be busy most days of the month and being so... More 

Atlanta, Georgia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for one night in transit to another location. The hotel is very conveniently located to be easy on/off the highways, near restaurants, etc. It looks like it has recently undergone/undergoing renovations on the interior. We stayed on the third floor and the corridors are still the old green style and look worn, but our room was fantastic!... More 

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Nicole D, General Manager at Courtyard by Marriott San Antonio North Stone Oak at Legacy, responded to this review

I am so pleased to hear you enjoyed your stay with us and that our staff was courteous and helpful. That is the goal with each guest's stay and it sounds like we met that with you. Let us know when you plan to return so that we can prepare a complimentary item from our Market or Starbucks upon your... More 

Dalton, Georgia
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 4, 2015

This hotel is AWESOME. Stayed there a while back. The hotel and property are very well maintained and the staff is excellent. The bistro is wonderful and on my next visit I will most definitely stay there again.

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Nicole D, General Manager at Courtyard by Marriott San Antonio North Stone Oak at Legacy, responded to this review

Thank you for your great review! I am so pleased to see your comments and want to offer you a complimentary Starbucks each day of your next visit. The staff in our Bistro work really hard to ensure all of our guests are taken care of and in a speedy fashion. I am glad you enjoyed your stay with us... More 

Austin, Texas
Level Contributor
88 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed May 18, 2015

We live in Austin, short travel time to San Antonio, right? This hotel & its location provides the answer for why we stay several nights at a time: San Antonio and its circles of highways, one way access roads, are difficult at best to conquer. As a Marriott member for many years, we are relieved and pleased to find this... More 

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Nicole D, General Manager at Courtyard by Marriott San Antonio North Stone Oak at Legacy, responded to this review

I wanted to thank you first for your comments and for choosing to stay with us when you need to get out of Austin for a bit. I am pleased that the hotel is a great feel to you and appreciate that the staff provides good, courteous service. I do however feel disappointed in the bistro service that you received.... More 

Orange County, California
Level Contributor
34 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 24, 2015

I stay at this hotel often and have always liked it. But they have differed maintenance and you can tell. My room had a tub that dripped continuously and the tile in the shower was cracked and Micky moused sealed. Door would not lock automatically when let go. You had to pull it shut. Outside they have a nice sitting... More 

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Nicole D, General Manager at Courtyard by Marriott San Antonio North Stone Oak at Legacy, responded to this review

Thank you for providing your comments about your recent stay with us. As we pride ourselves on excellence, it seems as though we have fallen short in your experience. I wanted to apologize for the items you mentioned. These are not typical of course, however we are not blind to the fact that things can happen that disturb our guests... More 

Knoxville, Tennessee
Level Contributor
185 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed April 20, 2015

Convenient location to airport, shopping, restaurants. The roads can be a little tricky with lots of turnarounds to get where you need to go in this area. Breakfast is not included and they stop serving food in the cafe as they switch from meal service. Gym is very small, but nice indoor pool.

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A TripAdvisor Member
4 of 5 stars Reviewed April 6, 2015

Great place to stay if you want a clean and comfortable stay.. Like what others wrote, the walls are a lil thin. We heard kids running all over the place 7:00 am in the room above us, and heard people talking in the hallways. But, I didn't care because I had a good nights sleep. Front desk was super nice... More 

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1 review
5 of 5 stars Reviewed April 5, 2015

We stayed here the night of our wedding and LaSandra Price was phenomenal. Funny, professional, considerate, and just all around great. Wish every customer service agent was this pleasant. Wish I traveled to San Antonio more often. Hotel was clean and food at restaurant was decent. The gift shop is slim but over all i recommend thus hotel!

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