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Staybridge Suites Downtown San Antonio Convention Center

#54 of 353 Hotels in San Antonio
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123 Hoefgen, San Antonio, TX 78205
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Staybridge Suites Downtown San Antonio Convention Center
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    94 reviews from our community

    Traveler rating
      54
      27
      6
      2
      5
    See reviews for
    26
    12
    5
    29
    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (15)
    Date | Rating
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    Winchester, KY, United States
    Top Contributor
    80 reviews 80 reviews
    17 hotel reviews
    51 helpful votes 51 helpful votes
    4 of 5 stars Reviewed 2 weeks ago

    Room: very nice suite, great bed, clean, fresh. High rise gives great view of the skyline or the Sunset Station area. Good amenities. Location: Next to Sunset Station and the Amtrak station. This was a nicely developing area before the recession. Now it is well maintained, well lit, and pretty, but the only thing there is the Amtrak depot. I... More 

    Was this review helpful? Yes
    Austin, Texas
    Senior Reviewer
    9 reviews 9 reviews
    5 hotel reviews
    4 helpful votes 4 helpful votes
    3 of 5 stars Reviewed 4 weeks ago

    Room itself very comfortable for any length of stay. Good Price and ok breakfast. I suspect the eggs come out of a package. This could be great if: they cleaned the mold from the grout in the bathroom and they upgraded the quality of the sheets. Better pillows would be nice. They should repair the traffic control gate in the... More 

    Was this review helpful? Yes
    IHGCare, Guest Relations Manager at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

    Dear golfergabe, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the friendly service at the front office, comfortable rooms, good breakfast, complimentary WIFI connection and convenient location of the hotel. I am... More 

    Sherman, Texas
    Senior Contributor
    47 reviews 47 reviews
    16 hotel reviews
    19 helpful votes 19 helpful votes
    5 of 5 stars Reviewed 5 weeks ago via mobile

    my wife an I stayed hear for a few days in January. the location is perfect if you are coming in or going out on Amtrak. it is a short walking distance to the river walk. Our room 602 has everything you could won't for a short or long stay. If you are there on Tuesday, Wednesday or Thursday they... More 

    Was this review helpful? Yes
    Houston, Texas
    Reviewer
    4 reviews 4 reviews
    4 of 5 stars Reviewed January 27, 2015

    I spent the weekend with my family at this hotel during the PAX South conference at the Convention Center. The continental breakfast was pretty much what I expected - nothing special, but certainly not bad. On evenings during the week (Tues - Thurs, I think) adults get 2 free drinks (either wine or beer) in the dining area. The hotel... More 

    Was this review helpful? Yes
    Chicago, IL
    Reviewer
    5 reviews 5 reviews
    4 hotel reviews
    5 helpful votes 5 helpful votes
    4 of 5 stars Reviewed January 18, 2015

    Overall, I thought it was a nice hotel and a very good value. I was attending a conference at the convention center and it was a 10 minute walk away. I made good use of the kitchen, which was well stocked with plates and cutlery, as well as cooking supplies, which I didn't need. The one issue with the room... More 

    Was this review helpful? Yes
    Georgetown, Kentucky
    Senior Contributor
    28 reviews 28 reviews
    5 hotel reviews
    11 helpful votes 11 helpful votes
    5 of 5 stars Reviewed January 5, 2015

    The service here is really great and it starts at the top with Jennifer the General Manager. Like any hotel this one is not perfect and as a frequent guest there are bound to be issues from time to time. They are also in the process of updating many of the rooms.In my opinion a good service team is measured... More 

    Was this review helpful? Yes
    German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

    Dear Rlath82, Thank you for taking the time to let us know about your recent stay at Staybridge Suites Downtown San Antonio Convention Center. Our number one goal is to be all of our guests home away from home and we are glad we can be that for you. We look forward to seeing you again on your next visit.... More 

    1 review
    1 of 5 stars Reviewed December 28, 2014

    Normally I didn't give out review. This hotel just too dirty. Feel itchy all over. The carpet, towel, bed, all look so dirty. Will avoid this hotel chain from now on. When We pull out the sofabed it was undone and look like someone slept on it before And housekeeping didn't clean it. Side table full of dirty finger prints.... More 

    Was this review helpful? Yes
    German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

    Dear Mooncakeprince, Our number one goal is to ensure all of our guests receive the best hospitality experience possible. If we fell short of that for you I sincerely apologize. I would greatly appreciate the chance to further discuss the issues you encountered while staying with us in order to provide the best service possible for you and all future... More 

    Texas
    Reviewer
    4 reviews 4 reviews
    1 helpful vote 1 helpful vote
    5 of 5 stars Reviewed December 18, 2014

    The hotel staff was very friendly and helpful. Rooms were large, comfortable and clean. Walking distance to the Alamodome. Will stay here again next time in San Antonio. The room included a regular sized refrigerator and small microwave.

    Was this review helpful? Yes 1
    German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

    Dear TexGonzo, Thank you for taking the time to let us know about your stay at the Staybridge Suites Downtown San Antonio Convention Center. Our ultimate goal is to ensure all of our guest feel at home while receiving an exceptional hospitality experience and we are glad to have met those expectations for you. We hope to see you again... More 

    College Station, TX
    Reviewer
    4 reviews 4 reviews
    3 hotel reviews
    5 of 5 stars Reviewed December 7, 2014

    The hotel itself is what you would expect from a Staybridge Suite with all the amenities standard to that chain. The location is a bit further east than most San Antonio visitors might want but it's an easy ten minute walk to the Convention Center/Riverwalk, etc. Also really easy access to I-37/US 281 and free (!) parking. The staff, however,... More 

    Was this review helpful? Yes
    German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

    Dear Ross F, Thank you for taking the time to let us know about your recent stay at Staybridge Suites Downtown Convention Center. We are glad to hear that our staff was able to make your stay. We know that when it comes to choosing lodging in San Antonio there are many options to choose from but not many will... More 

    1 review
    5 of 5 stars Reviewed November 28, 2014

    Great location for the Alamodome, the River Walk, the Alamo, railroad foamers, business or just get away. Clean kitchenettes and Gabe and Jerica at the front desk are the most courteous and attentive front men of an elobarate band of customer servce oriented team kembers. The 4 month stay here and away from home was spectacular and comfortable.

    Was this review helpful? Yes
    German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

    Dear Justin M, Thank you taking the time to let us know about your recent extended stay at Staybridge Suites Downtown San Antonio Convention Center. We are glad to hear you enjoyed our close proximity to the many downtown San Antonio attractions while here. Jerica and Gabe are wonderful desk clerks and we will be sure to pass on your... More 

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    Additional Information about Staybridge Suites Downtown San Antonio Convention Center

    Address: 123 Hoefgen, San Antonio, TX 78205
    Phone Number:
    Location: United States > Texas > San Antonio > East Side
    Price Range (Based on Average Rates): $$
    Hotel Class:3 star — Staybridge Suites Downtown San Antonio Convention Center 3*
    Number of rooms: 138
    Reservation Options:
    TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, EasyToBook, Hotwire, Despegar.com, Hotels.com, Agoda, Travelocity, TripOnline SA, Odigeo and Tingo so you can book your Staybridge Suites Downtown San Antonio Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    Also Known As:
    Staybridge Suites San Antonio Sunset Station Hotel San Antonio
    San Antonio Staybridge Suites
    Hotel Style:
    #30 Romantic Hotel in San Antonio
    #31 Business Hotel in San Antonio
    #82 Family Hotel in San Antonio

    40 photos of this hotel

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    Amenities

    Highlights
    • Pool
    • Fitness Center with Gym / Workout Room
    • Room Service
    • Free Breakfast
    • Free High Speed Internet ( WiFi )
    About the property
    • Pets Allowed ( Dog / Pet Friendly )
    • Wheelchair access
    Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Tennis Court
    • Golf course
    Room types
    • Kitchenette
    • Suites
    • Non-Smoking Rooms
    • Family Rooms
    Internet
    • Free Internet
    • Free High Speed Internet ( WiFi )
    Services
    • Business Center with Internet Access
    • Room Service
    • Free Breakfast
    • Dry Cleaning
    • Meeting Rooms
    Official Description (provided by the hotel)
    Welcome to Staybridge Suites San Antonio Downtown Convention Center. Ideally located in Historic Sunset Station, in the heart of downtown San Antonio TX, within walking distance of the Alamo, Riverwalk shops & restaurants, Alamodome and Convention Center. Our premier location provides upscale accommodations near Fort Sam Houston, Lackland AFB, Baker Hughes, Weather, Christus Santa Rosa Hospital and Coca Cola. Each of our guest rooms is a spacious apartment-style suite complete with a full kitchen with microwave, stove top, dishwasher and full size refrigerator making it perfect for guest staying more than a few nights. Stay at our pet friendly hotel and enjoy easy access to Historic Sunset Station in downtown San Antonio's historic St. Paul District. The Alamo, Riverwalk, Rivercenter Mall and major events at the Alamodome can all be found less than one mile away. For your convenience, enjoy our 24-hour business center & complimentary high-speed Internet access. During your stay, we invite you to take advantage of our fully equipped kitchens, laundry services, outdoor pool, a well equipped fitness center, a lending library and a barbecue pavilion. In the morning, be sure to visit our complimentary daily breakfast buffet, and in the evening, join us in our great room for complimentary beverages and hors d'oeuvres Tuesday through Thursday. Book today and prepare to "Get Comfortable!" ... more   less 
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    Questions & Answers

    Here's what travelers have asked, with answers from Staybridge Suites Downtown San Antonio Convention Center staff and other travelers.
    2 questions
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    Baytown, TX
    1 month ago
    Baytown, TX
    1 month ago

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    Questions? Get answers from Staybridge Suites Downtown San Antonio Convention Center staff and past guests.
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    Typical questions asked:
    • Can tickets for local attractions be purchased at the front desk?
    • Do you have to pay extra for a mini-fridge?
    • At what time does the pool open each day?

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