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All 353 San Antonio hotels

Staybridge Suites Downtown San Antonio Convention Center

3.0 of 5 Hotel   |   123 Hoefgen, San Antonio, TX 78205 (East Side)
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Ranked #41 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
DoubleOakDoak Double Oak, Texas
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84 reviews from our community

Traveler rating
    49
    24
    5
    2
    4
See reviews for
23
10
4
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Double Oak, Texas
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is not the Ritz...but who needs that for a regular family stay? Comfortable, clean, and reasonable, this is my family's 3rd stay at this hotel. The staff are friendly and approachable. They provide anything (within reason) you ask for...and it's quiet. Breakfast is good and extensive. Small kitchen is convenient. Beds are comfy.

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

While having a room booked for one month, lots of time was spent in and out of this hotel. After 2 weeks, began noticing bites all over. This hotel room was infested with bed bugs. All laundry had to be dry cleaned, suitcases and shoes had to be checked by a special team of people, and this caused a huge... More

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IHGCare, Guest Relations Manager at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear travelinggypsy7, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional detail regarding... More

Long Beach, Indiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

While this property brand is often thought of for extended stay, it is also perfect for a few days. Our stay was to "check it out" for a longer stay planned for early next year. From the minute we walked in the door until the time we left for home, we were made to feel at home. The staff was... More

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Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2014

Dear Friends, I have been here for a 5 week TDY to Fort Sam. The breakfast bar is spendidly managed by Maria, and ably assisted by Vivian on weekends. This particular Sunday, 28 Sep 2014, Vivian managed the bkfst bar by herself, literally on her feet and moving from 0600 to 1200, with early setup for 0730 - 1030 service.... More

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Senior Contributor
23 reviews 23 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 26, 2014

This is a typical Staybridge. Suite were nice, comfortable, and clean. Evening reception featured very good food and the hostess was very nice. Only issues with the facility was the difficulty finding it and the parking. You have to park about a 1/2 mile away (at least it seemed that far) and hike back to the hotel. I will probably... More

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IHGCare, Guest Relations Manager at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear safetyman79, Thank you for taking the time to express your thoughts and concerns about your stay. I am pleased that you found our rooms clean and the service received met your expectations. However, it is regrettable that the parking conditions were below par. We take all reviews negative or positive very seriously and your comments will help us improve.... More

Mission, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2014

We just spent two nights at this hotel to attend a concert at the Alamodome. The location couldn't be better because you just basically step out of the lobby and there it is the Alamodome to your left! You just need to walk a block or less. It was very convenient because the concert finished late and my wife and... More

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Longview, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 22, 2014

We stayed Sep 17-20 . Original reservations were for a smoking room , but due to a medical emergency , the previous folks had to stay an extra day . No big deal for us since they have a good smoking area outside . On the second day , the staff contacted us when the smoking room was ready ,... More

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1 review
5 of 5 stars Reviewed September 12, 2014 via mobile

I was here with my boyfriend staying at this great hotel. I hope my review will help you to decide to choose this pleasant Staybridge Suite. 1) Caring staff: We want to thank Jerica and German for their friendliness and great service. From their greetings, informations, and hailing transportation, they really make us shy-couple feel like V.I.Ps. 2) Clean room:... More

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Tampere
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 5, 2014

I really enjoyed my stay in Staybridge Suites Sunset Station while visiting San Antonio. Hotel was clean and tidy, staff was really nice and helpful and the room was very large with two rooms and bathroom. There was also a kitchen corner with fridge, microwave, sink and coffee maker. There was also two tv's, one in both rooms, with wide... More

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German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Dear TeeJii, Thank you for taking time to let us know about your recent stay with us. We are glad to hear you enjoyed your stay and hope to be your number 1 hotel choice when traveling to the San Antonio area. More

2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 2, 2014

Made reservations for family of 6, needing 2 queens and a pull out. When we arrived, the beds were doubles and both would fall off the bed frames. The sofa bed was directly at the foot of the beds so as to not allow the person on the inside of the bed room to move out. We immediately requested to... More

Was this review helpful? Yes 1
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review

Deaj gjem73, Let me apologize for the inconvenience you experienced when arriving to our hotel. Though I am glad that our management team was able to take care of you and find accomodations that better met your needs, we will work on ensuring our property is better suited for your needs so that we may be your hotel choice when... More

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Additional Information about Staybridge Suites Downtown San Antonio Convention Center

Address: 123 Hoefgen, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Downtown San Antonio Convention Center 3*
Number of rooms: 138
Reservation Options:
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Also Known As:
Staybridge Suites San Antonio Sunset Station Hotel San Antonio
San Antonio Staybridge Suites

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