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All 352 San Antonio hotels

TownePlace Suites San Antonio Airport

3.0 of 5 Hotel   |   214 Northeast Loop 410, San Antonio, TX 78216 (North Central)
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88%
Ranked #31 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
eleyda v
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  • Reviews (117)
  • Photos (24)
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117 people have reviewed this hotel

Traveler rating
    68
    36
    11
    1
    1
See reviews for
40
22
11
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I loved everything about this hotel, the cleanliness, the courtesy of the staff, the breakfast and the lady who prepared it. Having a full kitchen when Traveling with young kids its perfect and the pool was clean and intimate it was never full like in other places. I will definitley come back on our next trip to San Antonio.

Was this review helpful? Yes 2
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area. More

Plano, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We've been to many hotels that are not as clean as this one so this one is a BIG step from the rest. We booked 2 rooms, each with its own mini kitchen and, tableware and fridge. Rooms have a sofa bed. Since its next to the airport you may hear jet engines from time to time but not to... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit More

El Paso, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This has been by far the best hotel experience we've had as a family. The front desk staff was extremely welcoming and very helpful when providing suggestions on dining, shopping and local things to do. They even offer menus to nearby restaurants that deliver. The morning breakfast and evening dinners are great and very convenient. I was so happy with... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. More

Top Contributor
64 reviews 64 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here overnight while returning my grandchildren home to Texas. Got in too late for the free evening snack but the free hot breakfast was great and convenient. For the price of a hotel room, we got a suite with a king bed, kitchen and pullout couch. What was especially helpful is that there is 24/7 complimentary airport pick up... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this TownPlace several times the most recent July 24th-27th. The rooms are always very clean and the kitchen is great to have for late night snacks. The staff is super friendly and helpful. We had family coming into the airport and they made sure they were picked up quickly and checked in. Breakfast is always hot... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area. More

Okinawa, Japan
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 30 days during our transition to San Antonio. The property is in a great location to access just about anywhere you want to go in San Antonio. It is very well maintained and very clean. It is a smaller property, but that adds to the charm. What makes this property stand out from all the others... More

Was this review helpful? Yes 4
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. More

Bella Vista, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2014

The hotel has been tastefully renovated and staff are very friendly. A hot breakfast is served every morning and the chef keeps the trays full. We stayed Friday night and the mattress was hard to sleep on; it was VERY firm almost board-like and when I pulled the sheet off, appeared to be old or just worn out. The room... More

Was this review helpful? Yes 2
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More

Lake Jackson, Texas
Top Contributor
69 reviews 69 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 21, 2014

Given the prices for hotels downtown, we opted to stay a little further away and save some money. It ended up being a quick drive into down in the morning, so it was a good pick. This hotel was almost as cheap as some worse hotels in the area, and was really nice and clean, We got a king with... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More

Stittsville, Canada
Top Contributor
93 reviews 93 reviews
51 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed June 8, 2014

I spent a single night at the hotel in July 2013, during a renovation period of the pool - as such I can’t comment on the outside facilities or patio. The staff were very friendly when I arrived, full of information on the various meals available, facilities, etc. It was a little close to the highway which made it a... More

Was this review helpful? Yes 2
Enrique G, Front Office Manager at TownePlace Suites San Antonio Airport, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern. We will work on improving the areas of concern and we hope you will give us another chance if your... More

Hollywood, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 28, 2014

The front desk staff was extremely friendly and personable. Check-in was a breeze. The complimentary wine during happy hour was appreciated, as was the breakfast. The carpet in the room needed to be updated. The TV was placed in a strange place making it a bit difficult to properly watch from bed. The hotel is located right next to major... More

Was this review helpful? Yes 2
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern. We will work on improving the areas of concern and we hope you will give us another chance if your... More

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Additional Information about TownePlace Suites San Antonio Airport

Address: 214 Northeast Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Shearer Hills / Ridgeview
Price Range (Based on Average Rates): $$
Hotel Class:3 star — TownePlace Suites San Antonio Airport 3*
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Also Known As:
Towneplace Suites San Antonio Airport Hotel San Antonio
San Antonio Towneplace Suites

24 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#17 Best Value Hotel in San Antonio #46 Business Hotel in San Antonio #49 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Our hotel in San Antonio offers a free hot buffet breakfast served daily along with an evening social Mon - Thurs 5:30p-7:00p. Although we are near the Airport, we are a short drive to many attractions like the Riverwalk, The Alamo, Sea World and Six Flags Fiesta Texas. One of the premier San Antonio Airport hotels that offers an outdoor pool with fountains, BBQ grill, and a covered patio. ... more   less 
Number of rooms
108

Questions & Answers

Questions? Get answers from TownePlace Suites San Antonio Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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