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All 350 San Antonio hotels

TownePlace Suites San Antonio Airport

3.0 of 5 Hotel   |   214 Northeast Loop 410, San Antonio, TX 78216 (North Central)
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88%
Ranked #39 of 350 hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Lynn G Bella Vista, Arkansas
  • Reviews (112)
  • Photos (24)
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  • Room tips (19)
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112 people have reviewed this hotel

Traveler rating
    65
    34
    11
    1
    1
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35
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34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Bella Vista, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The hotel has been tastefully renovated and staff are very friendly. A hot breakfast is served every morning and the chef keeps the trays full. We stayed Friday night and the mattress was hard to sleep on; it was VERY firm almost board-like and when I pulled the sheet off, appeared to be old or just worn out. The room... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More

Lake Jackson, Texas
Top Contributor
70 reviews 70 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Given the prices for hotels downtown, we opted to stay a little further away and save some money. It ended up being a quick drive into down in the morning, so it was a good pick. This hotel was almost as cheap as some worse hotels in the area, and was really nice and clean, We got a king with... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More

Stittsville, Canada
Top Contributor
94 reviews 94 reviews
52 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I spent a single night at the hotel in July 2013, during a renovation period of the pool - as such I can’t comment on the outside facilities or patio. The staff were very friendly when I arrived, full of information on the various meals available, facilities, etc. It was a little close to the highway which made it a... More

Was this review helpful? Yes 1
Enrique G, Front Office Manager at TownePlace Suites San Antonio Airport, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern. We will work on improving the areas of concern and we hope you will give us another chance if your... More

Hollywood, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 28, 2014

The front desk staff was extremely friendly and personable. Check-in was a breeze. The complimentary wine during happy hour was appreciated, as was the breakfast. The carpet in the room needed to be updated. The TV was placed in a strange place making it a bit difficult to properly watch from bed. The hotel is located right next to major... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We want our guests to have the best possible visit on each stay; everything should meet or exceed your expectations. I am happy to hear you had some good experiences but sad to hear there were also areas of concern. We will work on improving the areas of concern and we hope you will give us another chance if your... More

San Antonio, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 27, 2014

I love staying here when I need to fly out of SAT. Its right next to the airport off Jones Maltsberger yet I never hear any of the airplane noise. Its right next to Walmart that has a gas station so that I dont have to go too far for rental car gas. Its just a short drive to the... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property. We hope to have you as our guest again in the future. More

Highlands Ranch, Colorado
Top Contributor
168 reviews 168 reviews
48 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed May 21, 2014

Had an early morning flight out of SAT this morning so picked this Marriott hotel for a quick stay last night, since it's only a few miles away. The staff were very friendly but the hotel itself is very outdated. The bathroom was old and the bathroom door wouldn't close. The furniture in the room looked like it was still... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for choosing to stay with us and also sharing your impressions online. We appreciate your feedback regarding our hotel and will use it to better ourselves in the future. I am sorry to hear there was an issue with the bathroom door during your stay. We are currently looking at making changes at our hotel in the near... More

Des Moines, Iowa
Contributor
18 reviews 18 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 2, 2014

Stayed here on a business trip over the summer. It was a great Hotel to stay at and was a very good value. I had a room over looking the pool which was a very nice setup too. They have free dinner in the lobby at night and free breakfast in the morning. As stated in another review they also... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in the future if you are... More

Mastic, New York
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed April 28, 2014

What you need to know: -Excellent and friendly customer service! - Dinner served in lobby 5:30-7:00 Monday-Thursday at no cost - Daily breakfast until 9 am, until 10 am on Saturday and Sunday - Coffee, hot tea, juice, ice water, iced tea in the lobby - Snacks like fresh apples and popcorn periodically available - Large, clean, well decorated rooms... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. More

Ankara, Turkey
Top Contributor
71 reviews 71 reviews
36 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed April 27, 2014

Hotel is 10 minutes drive from downtown if you have a car. Rooms and hotel itself is in very good condition. Beds comfortable, staff smiling, swimming pool is clean and nice. Its a good value for the paid amount.

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We are so glad that you chose to stay with us during your trip and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with us again in the future More

Georgetown, Texas
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 6, 2014

I needed a nice hotel in north San Antonio for a weekend stay and slected the TownPlace based on a Trip Advisor review and was not disappointed. From the moment we arrived until we departed the hotel staff made us feel welcome. The rooms were large, the bed comfortable and the kitchen was a pleasant surprise. The hotel is tucked... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing online the outstanding service you received while staying at our hotel. We are happy to hear you found everything to your satisfaction. We appreciate your business and we look forward to more in the future. More

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Additional Information about TownePlace Suites San Antonio Airport

Address: 214 Northeast Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Shearer Hills / Ridgeview
Price Range (Based on Average Rates): $$
Hotel Class:3 star — TownePlace Suites San Antonio Airport 3*
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Also Known As:
Towneplace Suites San Antonio Airport Hotel San Antonio
San Antonio Towneplace Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#14 Best Value Hotel in San Antonio #47 Business Hotel in San Antonio #76 Family Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Our hotel in San Antonio offers a free hot buffet breakfast served daily along with an evening social Mon - Thurs 5:30p-7:00p. Although we are near the Airport, we are a short drive to many attractions like the Riverwalk, The Alamo, Sea World and Six Flags Fiesta Texas. One of the premier San Antonio Airport hotels that offers an outdoor pool with fountains, BBQ grill, and a covered patio. ... more   less 
Number of rooms
108

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