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TownePlace Suites San Antonio Airport

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214 Northeast Loop 410, San Antonio, TX 78216
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1 room 1 guest
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TownePlace Suites San Antonio Airport
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156 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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McAllen, Texas
2 reviews
5 of 5 stars Reviewed 2 weeks ago

From the time we checked in to the time we left. .everything was as expected. .great front desk service. .the clerk even suggested we could pick from the two rooms available and told us one had more space. .the pool was awesome and clean. .and the room smelled..ohh Sooo nice. ..breakfast was delicious and hot coffee served all day. .the... More 

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. More 

Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I decided to stay here again because our first stay was not very good. I wanted to give this hotel another chance because of it's proximity to the airport. I stayed here at the end of July for 1 night and it was a very comfortable stay. No surprises at check in this time around and the breakfast in the... More 

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We are so glad that you chose to stay with us during your trip and for taking the time to share your experience with the traveling public. We are happy to hear that we met your needs during your stay and we hope you have another opportunity to book with us again in the future. If I can be of... More 

Corpus Christi, Texas
1 review
5 of 5 stars Reviewed July 28, 2015

Our stay at TownePlace Suites was excellent! I inadvertently made the reservation through a 3rd party and ran into a glitch. Thanks to General Manager Enrique, it was quickly resolved. The staff is readily available to answer any questions, free shuttle is a nice perk. The accommodations are very nice, very clean and very comfortable by Marriott standards. Breakfast buffet... More 

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for recognizing the great level of service provided by our staff, we take great pride in our associates. We hope your travels bring you back into the area and that you will choose to stay with us again. More 

Grand Prairie, Texas, United States
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 22, 2015

Made a last minute reservation for a king room. The room is large with a small sofa and chair. Impressed we had a mini kitchen too. There was a two burner stove top, microwave and small fridge. The room was quiet and had a great air conditioner. We stayed really cool in the Texas heat. We would stay here again... More 

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. More 

Pleasant Prairie, Wisconsin
Level Contributor
126 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed June 30, 2015

I stayed here just overnight for an out-of-town family funeral. The location was conveniently close to the airport and rental-car lots. Breakfast was plentiful and varied with biscuits & gravy and house-made egg "McMuffins." Room layout was kinda strange; you had to climb over the desk chair to get into the room from the entryway kitchen. Also, what's with hotels... More 

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your views online regarding your visit, both positive and negative comments are appreciated. It gives us an opportunity to evaluate where we are doing well and where we need to improve. I’m sorry to hear your total experience was not up to our high standard. I will make sure that this feedback is given to my... More 

Laredo, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2015

We stayed at Towne Place on June 20-21. It was a weekend getaway at Seaworld with my kids (9yrs & 15yrs). We checked in around 6:30 and the process was very smooth - no surprises. It is around 40 minutes from Seaworld maybe due to traffic but it was worth it. The lobby is very clean and appealing (the kids... More 

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in the future if you are... More 

Gainesville, Georgia
Level Contributor
131 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed June 9, 2015

Wonderful location, near airport, but little to no noise. Staff did a great job in caring for and cleaning rooms. Breakfast and supper were included at their self service bar and were very nice. Definitely recommend to associates and friends.

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More 

Houston, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2015

Staff was really friendly and extremely helpful. The room was clean and it was very cozy, had a little mini kitchen and just worth every penny. We stayed in a King with a sleeper sofa. It is also was very easy to access Downtown from the hotel.

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for highly recommending our property and for the glowing comments you gave our hotel staff. We are happy to be a positive aspect of your trip when you are traveling. We look forward to having you as our guest again if you return to the area. More 

Tijuana, Mexico
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 3, 2015

We stayed at the Town place suites from marriott hotel near the airport on march. We were on a road trip with our daughter on a volyball tournament. The hotel is nicely appointed, and well kept. marriott standards. but the only drawback is that the mayorety of the rooms are king. with a sleeper sofa. so we were crampted in... More 

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your views online regarding your visit, both positive and negative comments are appreciated. It gives us an opportunity to evaluate where we are doing well and where we need to improve. I’m sorry to hear your total experience was not up to our high standard. I will make sure that this feedback is given to my... More 

Annapolis, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 1, 2015

We were in San Antonio for a wedding and wanted to be close to the airport. We could not have been more pleased with our choice of TownPlace Suites! The free shuttle service to places within 3 miles of the hotel was a wonderful convenience for us. The room was beautifully furnished and the entire hotel sparkled with cleanliness. The... More 

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in the future if you are... More 

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