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All 353 San Antonio hotels

TownePlace Suites San Antonio Airport

3.0 of 5 Hotel   |   214 Northeast Loop 410, San Antonio, TX 78216 (North Central)
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88%
Ranked #35 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
happytrailsgram Michigan
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119 reviews from our community

Traveler rating
    68
    38
    11
    1
    1
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41
22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Happy with my choice our last night before flying home following Lackland Graduation. James at front desk was so nice and helpful!! We took our rental car back that night and their shuttle bus picked us up immediately. We walked to Logan's for a good dinner, slept well in a clean, quiet room, got a wake up call @ 4... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for recognizing the great level of service provided by our staff, we take great pride in our associates. We hope your travels bring you back into the area and that you will choose to stay with us again. More

Allen, Texas
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pleasantly surprised. Sometimes I feel like I settle for certain hotels and I thought I did when I booked this one. However, I was pleasantly surprised! The hotel was clean, up to date and the staff was friendly. I loved the full size modern refrigerator. We froze bottle water for the park to help us keep cool. They serve breakfast... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

I loved everything about this hotel, the cleanliness, the courtesy of the staff, the breakfast and the lady who prepared it. Having a full kitchen when Traveling with young kids its perfect and the pool was clean and intimate it was never full like in other places. I will definitley come back on our next trip to San Antonio.

Was this review helpful? Yes 2
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area. More

Plano, Texas
Contributor
14 reviews 14 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 7, 2014

We've been to many hotels that are not as clean as this one so this one is a BIG step from the rest. We booked 2 rooms, each with its own mini kitchen and, tableware and fridge. Rooms have a sofa bed. Since its next to the airport you may hear jet engines from time to time but not to... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit More

El Paso, Texas
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

This has been by far the best hotel experience we've had as a family. The front desk staff was extremely welcoming and very helpful when providing suggestions on dining, shopping and local things to do. They even offer menus to nearby restaurants that deliver. The morning breakfast and evening dinners are great and very convenient. I was so happy with... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. More

Top Contributor
66 reviews 66 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 30, 2014

Stayed here overnight while returning my grandchildren home to Texas. Got in too late for the free evening snack but the free hot breakfast was great and convenient. For the price of a hotel room, we got a suite with a king bed, kitchen and pullout couch. What was especially helpful is that there is 24/7 complimentary airport pick up... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 29, 2014

We have stayed at this TownPlace several times the most recent July 24th-27th. The rooms are always very clean and the kitchen is great to have for late night snacks. The staff is super friendly and helpful. We had family coming into the airport and they made sure they were picked up quickly and checked in. Breakfast is always hot... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area. More

Okinawa, Japan
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2014

We stayed here for 30 days during our transition to San Antonio. The property is in a great location to access just about anywhere you want to go in San Antonio. It is very well maintained and very clean. It is a smaller property, but that adds to the charm. What makes this property stand out from all the others... More

Was this review helpful? Yes 4
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. More

Bella Vista, Arkansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 7, 2014

The hotel has been tastefully renovated and staff are very friendly. A hot breakfast is served every morning and the chef keeps the trays full. We stayed Friday night and the mattress was hard to sleep on; it was VERY firm almost board-like and when I pulled the sheet off, appeared to be old or just worn out. The room... More

Was this review helpful? Yes 2
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More

Lake Jackson, Texas
Top Contributor
73 reviews 73 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 21, 2014

Given the prices for hotels downtown, we opted to stay a little further away and save some money. It ended up being a quick drive into down in the morning, so it was a good pick. This hotel was almost as cheap as some worse hotels in the area, and was really nice and clean, We got a king with... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your comments online regarding your experience with us. We regret that you weren’t able to give us a perfect score because of the issue you mentioned. We are glad to hear that the other aspects of your stay went well. I will pass all of your comments on to my team to begin improvements for you... More

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Additional Information about TownePlace Suites San Antonio Airport

Address: 214 Northeast Loop 410, San Antonio, TX 78216
Location: United States > Texas > San Antonio > North Central , Shearer Hills / Ridgeview
Price Range (Based on Average Rates): $
Hotel Class:3 star — TownePlace Suites San Antonio Airport 3*
Number of rooms: 108
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Also Known As:
Towneplace Suites San Antonio Airport Hotel San Antonio
San Antonio Towneplace Suites

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