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All 347 San Antonio hotels

TownePlace Suites San Antonio Airport

3.0 of 5 Hotel   |   214 Northeast Loop 410, San Antonio, TX 78216 (North Central)
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TownePlace Suites San Antonio Airport

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Ranked #30 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
tripandtravel Georgetown, Texas
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103 people have reviewed this hotel

Traveler rating
    61
    32
    8
    1
    1
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34
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31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Georgetown, Texas
Contributor
15 reviews 15 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I needed a nice hotel in north San Antonio for a weekend stay and slected the TownPlace based on a Trip Advisor review and was not disappointed. From the moment we arrived until we departed the hotel staff made us feel welcome. The rooms were large, the bed comfortable and the kitchen was a pleasant surprise. The hotel is tucked... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing online the outstanding service you received while staying at our hotel. We are happy to hear you found everything to your satisfaction. We appreciate your business and we look forward to more in the future. More

Texas
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've lost count on the number of stays I've had here now. I've also stayed at the downtown big marriotts on the Riverwalk for conferences, and I've stayed at other Courtyards in SA, but this one is still my favorite. Staff is still accommodating. Hotel is still in very good newish shape. Rooms are still first rate. Having the kitchenette... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. More

San Diego, California
Top Contributor
76 reviews 76 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very nice "suite" hotel close to the airport. The hotel is nicely updated, the rooms are large and clean and also have small but complete kitchens. Whilst close to the airport and a large freeway interchange, the rooms are sufficiently quiet. With the AC on you didn't hear freeway or airplane noise. The service was friendly and efficient. The hotel... More

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your positive views regarding your stay with us, we are pleased to hear everything went great during your visit. I will share your comments with my team so we can continue to provide a high level of satisfaction for our guests. We hope to have you as our guest again in the future if you are... More

Florida
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 19, 2014

The location is very convenient to the airport. The staff is one of the friendliest I have encountered in a long time. My few requests were accomodated quickly. The free breakfast and evening snack were excellent. Unfortunately, I only stayed one night but I will return the next time I'm in San Antonio.

Was this review helpful? Yes 1
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to review your hotel experience. We pride ourselves in providing excellent service and are happy to hear that it showed during your recent visit. We appreciate your comments and hope you will visit our hotel again if your travel plans call for you to be in this area. More

Dallas, Texas
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 12, 2014

This hotel was not what I had expected. I was expecting a large hotel with at least 2 Queen beds per room. Well, that is not what we got. We got a small room with only 1 window. The room was WAY TOO small. We had 4 people and they barely fit. Other than that, the restaurant food was good... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for sharing your views online regarding your visit, both positive and negative comments are appreciated. It gives us an opportunity to evaluate where we are doing well and where we need to improve. I’m sorry to hear your total experience was not up to our high standard. I will make sure that this feedback is given to my... More

Washington DC, District of Columbia
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed March 3, 2014

I had just completed a tour from overseas and was visiting my old home of San Antonio- in time to catch a Spurs game. (Bonus!) We found ourselves settling on the TownPlace Suites due to the reasonable price, convenient location and known name. I have become a fan of the suite-style room and free breakfast is bonus. Pros: We were... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. More

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 2, 2014

* Staff here is ALWAYS the best. * Excellent free breakfast and evening snacks * Right in the Central of San Antonio and 5 minutes from airport * They will drive you over to North Star Mall and pick you up. * Your 15 minutes from downtown. One of my favorite hotels to stay at as I'm always taken care... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We appreciate the glowing comments you gave our hotel on your recent visit. Thank you for choosing to stay with us during your travels, there are many choices in the area and we appreciate your business. More

Ft. Worth, Texas
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 27, 2014

This hotel is very close to the San Antonio airport, the staff are very friendly and the rooms are quite nice. The hotel serves complimentary light dinner and drinks from Mon thru Thurs. The rooms are comfortable and very clean.

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to share your thoughts online and thank you for the ringing endorsement of the property and staff. We hope to have you as our guest again in the future. More

Grand Rapids, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed January 5, 2014

We stayed at the TownePlace Suites based on the wonderful reviews. We certainly did not find the hotel to live up to the experiences of others. Our rooms both had a smell to them, and the carpet was stained. The heat didn't work in one room, prompting a room change at about midnight one night. The breakfast was taken down... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

We value your patronage and we appreciate you taking the time to share your comments. You can be assured that this will be posted on the employee bulletin board for all to see. We want everyone on our team to be aware of negative issues experienced by our guests. Comments from our guests are vitally important in helping us achieve... More

Austin, Texas
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed December 31, 2013

This is a top notch hotel.... Very convenient location and nice rooms. The beds are very comfy but..... The pillows are quite uncomfortable. They are the type that remain lofty... Don't compress like downy pillows do. We all woke up with neck pain each day. We will stay here again... The staff was awesome, the breakfast good. Workout room was... More

Was this review helpful? Yes
Enrique G, General Manager at TownePlace Suites San Antonio Airport, responded to this review

Thank you for taking the time to provide feedback regarding your stay. We always look forward to both positive and negative remarks. I will discuss all the comments with my team so we can improve the negative and continue with the positive. More

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Additional Information about TownePlace Suites San Antonio Airport

Also Known As:
Towneplace Suites San Antonio Airport Hotel
Towneplace Suites San Antonio Airport Hotel San Antonio
Towneplace Suites San Antonio
San Antonio Towneplace Suites
Address: 214 Northeast Loop 410, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central , Shearer Hills / Ridgeview
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in San Antonio
#30 Best Value Hotel in San Antonio
#30 Luxury Hotel in San Antonio
#30 Top resorts Hotel in San Antonio
#73 Family Hotel in San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — TownePlace Suites San Antonio Airport 3*
Official Description (provided by the hotel):
Our hotel in San Antonio offers a free hot buffet breakfast served daily along with an evening social Mon - Thurs 5:30p-7:00p. Although we are near the Airport, we are a short drive to many attractions like the Riverwalk, The Alamo, Sea World and Six Flags Fiesta Texas. One of the premier San Antonio Airport hotels that offers an outdoor pool with fountains, BBQ grill, and a covered patio. ... more   less 
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