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Courtyard San Antonio SeaWorld(R)/Lackland

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6738 Northwest Loop 410, San Antonio, TX 78238
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1 room 1 guest
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Courtyard San Antonio SeaWorld(R)\/Lackland
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107 Reviews from our TripAdvisor Community

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Traveler rating
    53
    23
    16
    12
    3
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66
6
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Spanish first
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English first
  • All months
    (107)
  • Mar-May only
    (25)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (18)
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2 reviews
5 of 5 stars Reviewed July 18, 2015

I LOVE this hotel, it was a wonderful experience and I will never forget it! The staff was amazing. And every time I walked in or out of the hotel they would always say hi or have a nice day, very friendly. The view was amazing and the room itself was breathtaking. Good at the bar was delicious. Honestly I... More 

Was this review helpful? Yes
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Thanks so much for taking the time to review our property. I am so glad you enjoyed your food and your room. It sounds like the trip was a success! We shall see you next time. More 

Scottsdale, Arizona
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 stars Reviewed June 2, 2015

One would hope that when you see a very nice lobby area, that the room would be just as nice...not in this case. We are Marriott members and always try to stay at a Marriott of some sort when traveling. I had made a reservation before arriving. When we got there I asked for a room near the elevator. She... More 

Was this review helpful? Yes
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Thank you so much for taking the time to review our property and your stay. We are very proud of our new lobby area, and will be continuing the renovations into the rooms as well later this year. I do personally apologize for the shortcomings in the room. Hopefully you will try us again after our full renovation is complete... More 

Atlanta, Georgia
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 19, 2015

My wife and I stayed here for our daughter's graduation, mainly because she lives nearby. The location is pretty good, with easy freeway access and about 15 minutes to downtown, 20-25 minutes to the airport. The lobby and bistro area are in good shape, but our room seemed dated and not well cleaned. The bathroom area was sub-par. Front-desk service... More 

Was this review helpful? Yes 1
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Thank you so much for your review, we truly do appreciate it. I am glad you enjoyed our Bistro and service overall. We are working to improve our guestrooms, and will be undergoing a beautiful room renovation later this year. We truly do appreciate your business, and hope you return next time you are in San Antonio. More 

Level Contributor
50 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed April 28, 2015

I returned with family for BMT graduation. Staff is great. Bistro is awesome. The remodeled lobby looks awesome. I will continue to stay here if im in town. Always pleasant. Just beware of the italian food flyers that are slipped under the rooms door. They are scammers. This is definately not the hotels fault. They dont allow people to solicite.

Was this review helpful? Yes 2
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Thanks again, Laura, for your very nice review! We appreciate you taking the time to leave us feedback. We are definitely working diligently to make sure we keep any solicitors off our property, and those pizza flyer guys are a true menace to all hotels in San Antonio. Thanks again for visiting us, and we truly look forward to your... More 

Kearney, Missouri
Level Contributor
83 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed February 23, 2015

As a platinum member and frequent guest this experience was not up to par. It started at check in. though it was near zero and having had parked my rental car at the end of the building after checking in had to go back in the cold to place a parking pass on dash. It was then off to my... More 

Was this review helpful? Yes
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Hello McLaren88, Thank you for your feedback. I do apologize that we didn't live up to your, and our, standards. We definitely could have handled these easy challenges better, and I will be sharing your review with my staff so we can improve. Please feel free to contact me personally when you are coming back to the area, as we... More 

Phoenix, Arizona
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed February 10, 2015 via mobile

we stayed 4 nights while attending Air Force BMT graduation. There were a few other hotels that were closer to the base, but this one was about $30 less per night so I chose it. It took about 10 minutes to get to the base. Beware of the clover leaf exit at 410/90 when heading to the Luke gate as... More 

Was this review helpful? Yes
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Hello JSandHS - thank you so much for your review of our property. I am glad you enjoyed some aspects of our property, and I will share your great review with our housekeeping staff. We will keep working on the Bistro to ensure our service and delivery is what you have come to expect from Courtyard by Marriott. Thanks again! More 

Montreal, Canada
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed December 18, 2014

Traveled on business November ,hotel does not supply airport shuttle, which is not convenient when they know most people will go there for a certain exhibition. Taxi cost $50 from airport to hotel one way. It is a way off the airport so in my opinion they should have a shuttle. Hotel is very clean, quiet, staff is friendly but... More 

Was this review helpful? Yes
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Thank you, TIna F, for your review! I appreciate you taking the time to leave us feedback here on TripAdvisor and for staying with us. We are definitely in a great location for numerous parties - both business and pleasure travelers can enjoy our location, but I do agree with you; most people will enjoy themselves much more with their... More 

Houston, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 30, 2014

The staff here are nice and friendly, We got a room for 4, the room was pretty big and spacious, rooms were clean, alot of stores near by, nice indoor pool and gym, would of been nice if had a mini kitchen in the room and free breakfast, but other then that, the stay was good. I recommend this hotel.

Was this review helpful? Yes
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Thank you so much for your review of our hotel! We truly appreciate you taking the time to leave us this feedback on TripAdvisor. I am happy to hear you enjoyed yourself, and we look forward to you returning to us next time you are here in San Antonio! More 

Laredo
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed November 2, 2014

Decided to stay here due to proximity to cousin's house where we were having a family reunion. Hotel has been remodeled since last stay about four years ago. Hotel lobby is very nice and modern. Staff were very friendly and helpful. Early check in was a great plus. Rooms are large with nice modern furniture. Micro wave and mini fridge... More 

Was this review helpful? Yes 1
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Thank you for your feedback, Border45. I appreciate you taking the time to leave us a review here on TripAdvisor. I apologize for the difficulty with your AC, and would like for you to contact me directly so we can discuss this further. Cheers, Matthew Oropeza 210.647.4100 More 

NYC
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 16, 2014

I've stayed here several times. Spacious rooms, clean, efficient staff. Nice workout room. Always surprises me that they don't offer a free basic breakfast. I'd stay here again but do wonder if there's something better available.

Was this review helpful? Yes
Matthew O, General Manager at Courtyard San Antonio SeaWorld(R)/Lackland, responded to this review

Thank you, NYCGreglando, for taking the time to review our property. Your feedback is very important to us, and I appreciate your business. While the Courtyard by Marriott properties do not offer complimentary breakfast, the next time you return we will have our Bistro open for business. We will be serving a full Starbucks menu as well as great breakfast... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Bathroom (6)
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Other (17)
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