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Residence Inn San Antonio North-Stone Oak

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1115 North 1604 East, San Antonio, TX 78258
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Residence Inn San Antonio North-Stone Oak
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Residence Inn San Antonio North-Stone Oak
Residence Inn San Antonio North-Stone Oak
Residence Inn San Antonio North-Stone Oak
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77 Reviews from our TripAdvisor Community

Traveler rating
    38
    16
    17
    3
    3
See reviews for
34
9
3
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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New Smyrna, FL
Top Contributor
100 reviews 100 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Most welcoming front desk team at a Residence Inn that I can remember -- ever. The building is a standard Mark 2, Mod 3 Rez Inn -- four floors with corridors and it's been refurbed with the modern colors and cabinetry. Location is convenient for many purposes once you figure out how to get off the Loop Road and find... More 

Was this review helpful? Yes
Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thanks for taking the time to review our hotel. We take all comments in an effort to improve all areas of the hotel. I am happy to hear that we were successful with you. We hope to see you the next time that you are in San Antonio! More 

Fort Worth, Texas
Top Contributor
105 reviews 105 reviews
46 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed two nights this week while on business. I am looking for a San Antonio business hotel to use as a base camp for future trips. Location is good for things on the north side of town. (located on 1604 and very close to 281). Property is difficult to get to at first, but after a couple of try's I... More 

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Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you for taking the time to complete the review of our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues that you experienced while you were here. We have shared your feedback with the... More 

Naples, Florida
Top Contributor
51 reviews 51 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 23, 2015

Stayed at this location two different nights in the past week and I highly recommend the hotel. Although it is a little difficult and confusing to get to, once you are there its worth it. Great breakfast every morning and the staff is friendly and helpful. Great location for San Antonio attractions including Six Flags, San Antonio Riverwalk, The Alamo... More 

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Rising Sun, Maryland
Top Contributor
61 reviews 61 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed March 18, 2015

The front desk personnel were just excellent, very helpful, friendly and pleasant. The breakfast area left lots to be desired, it was not kept very well stocked for breakfast the entire week I was there. Coffee ran out some mornings, and the one morning my last drink of coffee was full of coffee grounds. One morning there wasn't anyone around... More 

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Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you reviewing our hotel. Our goal is to make sure that every guest enjoys themselves every stay. I am glad that we were able to help you enjoy your visit to San Antonio! We look forward o serving you again in the future More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 30, 2014 via mobile

Very pleasant experience. We are marroitt platinum members- we were staying on points for a one bedroom suite- however, jessica upgrade is to a two bedroom. Which was perfect because we were two adults and a child. Staff was friendly- especially Jessica at the front desk. Social hour lacked a bit- no non-alcoholic drinks available only orange and cranberry juice.... More 

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Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you for your kind comments. We will be sharing your note with Jessica! I'm very glad that she was able to help you enjoy your trip. We hope to see you again. More 

Houston, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 25, 2014

This hotel was recently remodeled and the rooms are gorgeous and clean. Front desk staff (did not get her name, check in 12/5/14) was superior!!! She made sure that our needs were met in the most friendly way! I would highly recommend this property for your stay in San Antonio!

Was this review helpful? Yes
Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you reviewing our hotel. Our goal is to make sure that every guest enjoys themselves every stay. I am glad that we were able to help you enjoy your visit to San Antonio! We look forward o serving you again in the future. More 

Houston, Texas
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed here for 2 nights Thanksgiving weekend…had an apt-like suite with 2 separate bedrooms, 2 baths, and kitchen/living space in between. This layout worked great for our family, and it was nice to have the kitchen, which includes microwave, refrigerator w/icemaker, dishwasher, coffee pot, pots/pans, dishes…only thing missing was small oven. Hotel serves more than adequate breakfast which is included--oatmeal,... More 

Was this review helpful? Yes 1
Oklahoma
Top Contributor
342 reviews 342 reviews
141 hotel reviews
165 helpful votes 165 helpful votes
5 of 5 stars Reviewed December 9, 2014

After our "not up to par" experience in Henderson, NV, we were a little worried, but San Antonio, North Stone Oak, brought us back. First was Chris, at the front desk, who greeted us and had all of our paperwork ready and in order. Next, the suite was just as we are used to, only newer. Then to top it... More 

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 7, 2014 via mobile

First I reserve 5 star reviews for luxury hotels. I am a fan of marriott chains, and this residence inn meets my expectation. The check in reception lady was very friendly. The hotel currently is undergoing a renovation but it's not causing inconvenience. A bit outdated decor but the room is spacious with kitchen. I may add, the bedding could... More 

Was this review helpful? Yes 2
Austin, Texas
Contributor
19 reviews 19 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 3, 2014

We had to take a break. We decided to go to the RI from Austin on the weekend. We made the reservation online and then called the RI. Selena, at the desk took several phone calls from us as we were trying to coordinate a room, and other activities. As this was the Formula 1 weekend in Austin, travel timing... More 

Was this review helpful? Yes 3
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