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Residence Inn San Antonio North-Stone Oak

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1115 North 1604 East, San Antonio, TX 78258
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1 room 1 guest
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Residence Inn San Antonio North-Stone Oak
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80 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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momsus5
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay at a Residence Inn; however, we've used other Marriott properties. It was a pleasant surprise to find a type of studio/efficiency. The bed and its linens/pillows were very comfortable and, after a long day at Six Flags, provided a restful night's sleep. For a party of 5, including 3 boys, the basketball was a huge... More 

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Pittsburgh, Pennsylvania
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great front desk team. Room very clean and good breakfast and happy hour. I felt very welcome once I entered the hotel. The front desk clerk made me feel very welcome and each night I came back she said welcome back. In the evening the hotel usually has a light meal once particular night they had a Chinese lunch truck... More 

Was this review helpful? Yes
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed June 26, 2015

This Residence Inn is located at basically 281 and 1604 in North San Antonio which isn't the closest Residence Inn to the main attractions like Sea World, Six Flags and the Alamo, but close enough that you won't feel like its a long drive to get to any of these places. I must say this property did take us in... More 

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Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

I have received the comments from your stay with us, I would like to take this opportunity to apologize for any inconvenience that you may have experienced of felt during your stay with us. I appreciate you taking the time to let me know about your experience here as we will use it as feedback to improve our service. More 

New Smyrna, FL
Level Contributor
123 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed May 11, 2015

Most welcoming front desk team at a Residence Inn that I can remember -- ever. The building is a standard Mark 2, Mod 3 Rez Inn -- four floors with corridors and it's been refurbed with the modern colors and cabinetry. Location is convenient for many purposes once you figure out how to get off the Loop Road and find... More 

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Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thanks for taking the time to review our hotel. We take all comments in an effort to improve all areas of the hotel. I am happy to hear that we were successful with you. We hope to see you the next time that you are in San Antonio! More 

Fort Worth, Texas
Level Contributor
126 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed April 30, 2015

Stayed two nights this week while on business. I am looking for a San Antonio business hotel to use as a base camp for future trips. Location is good for things on the north side of town. (located on 1604 and very close to 281). Property is difficult to get to at first, but after a couple of try's I... More 

Was this review helpful? Yes 1
Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you for taking the time to complete the review of our hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues that you experienced while you were here. We have shared your feedback with the... More 

Naples, Florida
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed March 23, 2015

Stayed at this location two different nights in the past week and I highly recommend the hotel. Although it is a little difficult and confusing to get to, once you are there its worth it. Great breakfast every morning and the staff is friendly and helpful. Great location for San Antonio attractions including Six Flags, San Antonio Riverwalk, The Alamo... More 

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Rising Sun, Maryland
Level Contributor
67 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed March 18, 2015

The front desk personnel were just excellent, very helpful, friendly and pleasant. The breakfast area left lots to be desired, it was not kept very well stocked for breakfast the entire week I was there. Coffee ran out some mornings, and the one morning my last drink of coffee was full of coffee grounds. One morning there wasn't anyone around... More 

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Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you reviewing our hotel. Our goal is to make sure that every guest enjoys themselves every stay. I am glad that we were able to help you enjoy your visit to San Antonio! We look forward o serving you again in the future More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 30, 2014 via mobile

Very pleasant experience. We are marroitt platinum members- we were staying on points for a one bedroom suite- however, jessica upgrade is to a two bedroom. Which was perfect because we were two adults and a child. Staff was friendly- especially Jessica at the front desk. Social hour lacked a bit- no non-alcoholic drinks available only orange and cranberry juice.... More 

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Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you for your kind comments. We will be sharing your note with Jessica! I'm very glad that she was able to help you enjoy your trip. We hope to see you again. More 

Houston, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 25, 2014

This hotel was recently remodeled and the rooms are gorgeous and clean. Front desk staff (did not get her name, check in 12/5/14) was superior!!! She made sure that our needs were met in the most friendly way! I would highly recommend this property for your stay in San Antonio!

Was this review helpful? Yes
Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you reviewing our hotel. Our goal is to make sure that every guest enjoys themselves every stay. I am glad that we were able to help you enjoy your visit to San Antonio! We look forward o serving you again in the future. More 

Houston, Texas
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed December 9, 2014

Stayed here for 2 nights Thanksgiving weekend…had an apt-like suite with 2 separate bedrooms, 2 baths, and kitchen/living space in between. This layout worked great for our family, and it was nice to have the kitchen, which includes microwave, refrigerator w/icemaker, dishwasher, coffee pot, pots/pans, dishes…only thing missing was small oven. Hotel serves more than adequate breakfast which is included--oatmeal,... More 

Was this review helpful? Yes 1
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