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All 352 San Antonio hotels

Residence Inn San Antonio North-Stone Oak

3.0 of 5 Hotel   |   1115 North 1604 East, San Antonio, TX 78258 (Far North Central)
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Residence Inn San Antonio North-Stone Oak
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78%
Ranked #106 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
lawrencemon Marietta, Georgia
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  • Reviews (61)
  • Photos (20)
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61 people have reviewed this hotel

Traveler rating
    34
    11
    11
    2
    3
See reviews for
29
5
3
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
El Paso, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This location needs attention- desperately. The evening front desk employee was very pleasant and helpful for directions, but in the morning that was another story. I called down to let front know my coffee maker didn't work, he said he didn't have another one and I needed to go downstairs to get a cup. The front desk clerk needed a... More

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Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you for taking the time to let us know about your experience with the Residence Inn San Antonio North/Stone Oak. I apologize that your recent stay was not satisfactory and appreciate your feedback. You're a valued customer; everything we do is aimed at providing you with an excellent hotel experience. Please be assured that we are taking immediate corrective... More

Marietta, Georgia
Top Contributor
56 reviews 56 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice enough Residence Inn, very friendly staff and good location just off 1604. It's a bit difficult to get to the hotel due to the frontage roads, but it's not terrible. There is some shopping (Costco) and a few restaurants within walking distance which make it better for a multi-night stay. Convenient if you're doing work at the nearby medical... More

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Hagerstown, MD
Top Contributor
97 reviews 97 reviews
24 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The location worked out very well for my needs and I have stayed here several times. The rooms were clean, comfortable and quiet. The staff was friendly. The breakfast room was full every morning and refilling the food and coffee seemed to be neglected during my last stay. There are many restaurants close by, and some are within walking distance.... More

Was this review helpful? Yes 1
Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you so much for taking the time to review our hotel. We are very excited that you enjoyed your stay with us.We hope that you will visit us again soon! More

Kingwood, Texas
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 27, 2014

The staff was very welcoming, the room was clean, the sofa bed was not comfortable and the regular bed was a little better, but I prefer a softer bed. The location was awesome so many restaurants and stores within walking distance.

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Nanci J, General Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay with us. We are begininning a renovation in September, and hope that you will come visit us again the next time you are in San Antonio! More

New Braunfels, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 3, 2014 via mobile

I needed a room fairly quickly and call the hotel. The res agent Keisha Ryals was kind and very helpful. Once I got to the hotel I was greeted by the very person, Keisha, who took my reservation. This young lady might be the sweetest, nicest and most professional hotel emoloyee I have ever dealt with. The hotel was very... More

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Conroe, Texas
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 27, 2014

The staff here was some of the best we've ever dealt with. We were greeted with a smile every time we passed by the front desk, or needed anything. Overall our stay was great. There were some nitpicky things but nothing major. The room seemed just kind of run down. It seems like the cleaning staff hits the high points,... More

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Windham, Maine
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed April 30, 2014 via mobile

We only stayed two nights. The hotel let us check in two hours early which was very helpful. We needed a baby crib, which they tracked down. Breakfast was good and plentiful. We enjoyed being able to be together as a family, and having a living room for visiting,

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San Antonio, Texas
Top Contributor
54 reviews 54 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed April 7, 2014

I was here for two nights and was generally pleased with the stay. The staff was welcoming and friendly at check in. The one bedroom suite was a little smaller than others I have had, but the bed was comfortable and the air conditioning worked well (but a little noisy). As others have said, the property is in need of... More

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India J, Front Office Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Dear 48Traveler, Thank you for writing a review of our hotel. Your feedback is really valuable to us! I was pleased to know that staff service and location of the hotel were satisfactory to you. As you stated in your review, the updating that this hotel needs is one we are excitedly looking forward to completing soon! I hope that... More

Yukon, Oklahoma
Top Contributor
53 reviews 53 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 21, 2014

Stayed 2 nights with family for a short vacation. Had a one-bedroom suite. As having been to other Residence Inn's in recent years, the one bedroom suite we had was disappointingly small in comparison to other one-bedroom Residence Inn suites we've stayed at over the past few years. The living room couch looked like it was kind of worn. The... More

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India J, Front Office Manager at Residence Inn San Antonio North-Stone Oak, responded to this review

Dear Bill F, Thank you for taking the time to review our hotel. We are pleased to know that the hotel staff, internet and overall location of the hotel was satisfactory for you! We take every measure to ensure that each guest has an excellent Marriott experience and is given the quality service the brand is known for. I was... More

San Antonio, Texas
Top Contributor
54 reviews 54 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 6, 2014

My stay at the Residence Inn was one of the best hotel experiences ever! The service from the people here was amazing. We were greeted happily and helped us with whatever we needed. The rooms were clean and the appliances worked well, and they had internet. But the best part of all was the complimentary dinner served Monday through Friday.... More

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Additional Information about Residence Inn San Antonio North-Stone Oak

Address: 1115 North 1604 East, San Antonio, TX 78258
Phone Number:
Location: United States > Texas > San Antonio > Far North Central , Stone Oak
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn San Antonio North-Stone Oak 3*
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Also Known As:
Residence Inn San Antonio North-Stone Oak Hotel San Antonio
San Antonio Residence Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style
#94 Business Hotel in San Antonio
Hotel Class
Number of rooms
88

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