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All 352 San Antonio hotels

Hampton Inn & Suites San Antonio - Airport

2.5 of 5 Hotel   |   8902 Jones Maltsberger Road, San Antonio, TX 78216 (North Central)
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84%
Ranked #15 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
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  • Overview
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248 people have reviewed this hotel

Traveler rating
    154
    55
    28
    9
    2
See reviews for
93
35
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75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

As always staying at the Hampton Inn is a pleasant stay. They have an awesome breakfast selection. The beds are always comfortable and the rooms are clean. The staff is friendly and willing to make your visit comfortable. The pool and hot tub are just what you need after a long day.

Review collected in partnership with Hampton

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Cd. Acuna, Mexico
1 review
5 of 5 stars Reviewed 1 week ago

There's nothing I can think of as a complaint... great people, great service, great location. Breakfast is great, they have a partnership with Lifetime Fitness which makes the stay even better... problem is finding time to benefit from this option.

Review collected in partnership with Hampton

Was this review helpful? Yes
ttribby, General Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for the GREAT comments. Our number ONE priority is Customer Satisfaction and we love receiving feedback from our Guests to see how well we are performing. If you are in our area in the future, please visit us again. Travel Safely, More

San Antonio, United States
1 review
5 of 5 stars Reviewed 1 week ago

We had a problem with the door lock not opening properly. The maintenance person was not there that night or the next day. So, the manager offered us another room (suite, an upgrade), a free night, and a bottle of wine. All were appreciated.

Review collected in partnership with Hampton

Was this review helpful? Yes
ttribby, General Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for choosing our hotel (the Hampton Inn & Suites San Antonio Airport) out of the many choices available to you. We are happy that we were able to provide compensation for the inconvenience regarding the lock. After a long day of helping your daughter get acclimated with university life, hopefully the wine helped you relax. We look forward... More

Farmersville, United States
1 review
4 of 5 stars Reviewed 1 week ago

We enjoyed the hotel room. The beds were very comfortable. the pool was small. The first night we were there it was WAY to crowded. The last day was better. The breakfast the first morning was terrible. The waffle machine wasn't working, the eggs tasted like water mess and the OJ tasted like someone peed in the container!!! The second... More

Review collected in partnership with Hampton

Was this review helpful? Yes
ttribby, General Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for sharing your experience regarding your stay at the Hampton Inn & Suites San Antonio Airport. Getting feedback from our guest is how we measure our performance and where our areas of opportunities are. I will share your comments with our staff during our retraining sessions on providing a more consistent service and product. Regards, More

San Angelo, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It seems like this hotel has consistently good service. It's a little more expensive than some but worth it. This property is very conveniently located. Every staff member I have encountered has been friendly and helpful.

Was this review helpful? Yes
ttribby, General Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

We appreciate you choosing our hotel (the Hampton Inn & Suites San Antonio Airport) on your recent visit to our city. Customer Service is our #1 priority and when we receive feed back such as yours, it makes our DAY! Thank you for taking the time to share your experience! More

Stuttgart, Germany
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently had a very pleasant stay at the Hampton Inn & Suites San Antonio Airport. I read many great reviews on Trip Advisor prior to my stay and was not disappointed. My accommodations were well appointed, clean and comfortable. Each employee I encountered from the front desk to the cleaning staff gave great service with a smile! The staff... More

Was this review helpful? Yes
ttribby, General Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for choosing our hotel (the Hampton Inn & Suites San Antonio Airport) and taking the time to share your experience. It makes us smile when we hear our Guests had a good stay and provide feed back. Thank you again and we look forward to seeing you in the near future. Travel Safely, More

Florence, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This property is always a consistent performer. I have logged over 40 visits to this property and would recommend it to anyone. Extremely convenient to the airport and surrounding activities within San Antonio.

Review collected in partnership with Hampton

Was this review helpful? Yes
ttribby, General Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for being a loyal guest and consistently choosing the Hampton Inn & Suites San Antonio Airport Hotel while visiting our city. Your confidence in us to provide the level of service you've come to expect, motivates us to go above and beyond on each of your visits. Thank you for sharing your experiences and hopefully we'll see you... More

Saint Louis, Missouri
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I actually stayed here with my family with my daughter's dance team- JULY 2013. After flying in we had to wait in the lobby to check in. I will admit it was very busy but that's how summers are. They did allow us to meet and eat breakfast in one of the conference rooms which freed up space for other... More

Was this review helpful? Yes
ttribby, General Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you very much for choosing our hotel and sharing your experience at the Hampton Inn & Suites San Antonio Airport Hotel. It is important to us to hear your feedback and suggestion regarding your stay so we'll know how we're performing. If you're in the area again, please allow us to welcome you back. Take care, More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first time at a Hampton and I was very much surprised. Hotel staff and service was awesome and very accommodating. The hotel staff remembered my name when I walked in and out of the hotel and always asked if everything was ok. I'll be back to Hampton again because of this great stay! A shout out to... More

Was this review helpful? Yes 1
ttribby, General Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for choosing the Hampton Inn & Suites San Antonio Airport Hotel. We appreciate you taking the time to share your experience and also pride ourselves in offering more than a just a place to sleep. We want to create memories and repeat guest. Hopefully, we'll see you again real soon. Take care, More

Austin, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great Service, Great Accommodations, Easy to Find, Would stay there again. If you are traveling to San Antonio, check it out, location close to the Air Port and there is a shopping mall close by also many good restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
ttribby, General Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for choosing the Hampton Inn & Suites San Antonio Airport Hotel last month. It gives us pride to know that you appreciate the service we try to consistently provide everyday. Hopefully, we'll have the opportunity to welcome you back soon. Regards, More

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Additional Information about Hampton Inn & Suites San Antonio - Airport

Address: 8902 Jones Maltsberger Road, San Antonio, TX 78216
Phone Number:
Location: United States > Texas > San Antonio > North Central
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites San Antonio - Airport 2.5*
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Also Known As:
Hampton Inn And Suites San Antonio-Airport
Hampton Inn & Suites San Antonio-Airport Hotel San Antonio
Hampton Inn San Antonio
San Antonio Hampton Inn

40 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#13 Family Hotel in San Antonio #15 Top resorts Hotel in San Antonio #15 Luxury Hotel in San Antonio #19 Business Hotel in San Antonio #42 Romantic Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
The Hampton Inn & Suites San Antonio-Airport hotel is situated near the San Antonio International Airport, about five minutes from the convention center and in easy reach of dining, shopping and major San Antonio attractions. Relax in comfort at the Hampton Inn & Suites San Antonio-Airport hotel. Stay connected with free high-speed internet access and curl up in front of the cable TV. Enjoy an invigorating work out in the exercise room and plunge into the swimming pool. Host a meeting in the professional meeting spaces and use the business center with copy and fax services. Lastly, start your day with us each morning with a free hot breakfast. ... more   less 
Number of rooms
106

Questions & Answers

Questions? Get answers from Hampton Inn & Suites San Antonio - Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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