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Hampton Inn & Suites San Antonio - Airport

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8902 Jones Maltsberger Road, San Antonio, TX 78216
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Hampton Inn & Suites San Antonio - Airport
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Hampton Inn & Suites San Antonio - Airport
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374 Reviews from our TripAdvisor Community

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Traveler rating
    221
    90
    44
    16
    3
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132
62
31
119
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Houston, United States
3 of 5 stars Reviewed 6 days ago NEW

Used to be a high quality motel. Now, it is becoming a little disappointing. The room showed significant signs of wear and usage. Things such as peeling wallpaper, cracked/chipped paint, carpet stains, thin towels (especially), deposits in shower, loose fixtures, etc. were apparent.

Review collected in partnership with Hampton

Was this review helpful? Yes
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for taking the time to review our Hotel. We will pass your concerns regarding the condition of the rooms on to our management team. We hope you will consider us again in the future. More 

Indianapolis, Indiana
5 of 5 stars Reviewed 6 days ago NEW

It has been a few years since my family and I have stayed at this property. I am new to TripAdviser, but I remember my stay very well. We traveled 17 hours straight through from Indianapolis, Indiana with two 5 year olds and a 3 month old baby. We arrived around 1:30pm after having been driving since 6:00pm the night... More 

Was this review helpful? Yes
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you so much for the GREAT review! We are so pleased you enjoyed your stay with us so much. We hope that if you are ever in San Antonio again you'll come back to see us! More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Great hotel experience. Friendly and accommodating staff. Overall, clean and well kept. Pool could use some updating. Very good value for what is offered. Breakfast was good...better than others offer.

Review collected in partnership with Hampton

Was this review helpful? Yes
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for the GREAT review! We will pass your compliments on to our team here as well as your concerns regarding the condition of the pool on to our management team. We look forward to seeing you again soon! More 

Naperville, IL, United States
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent one night at this hotel which was close to the airport, easy to find and very accessible to the highway. There were restaurants around within walking or driving distance. Hotel was clean. Breakfast good. Very average Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for reviewing our Hotel. We hope to see you again soon. More 

Colorado
Level Contributor
378 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night before flying out due to the proximity to the airport. I always choose Hampton Inn because usually the beds are so comfy. This property did not have the same type of bed that I have experienced at multiple other properties. The room also smelled a bit of mildew. We could also hear people coming... More 

Was this review helpful? Yes 1
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for taking the time to review our property. We strive for 100% guest satisfaction and we are sorry to hear that we fell short of that during your stay with us. We do hope you will consider us again in the future. More 

Hardy, AR, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a few days and did the trolley tour. Great time and lots to see. The missions were beautiful. The pool here was wonderful for the kids. Water with fresh lemons was available at poolside. Lucy in housekeeping was wonderful. The breakfast staff kept the entrees stocked. Very good hot breakfast. We will be back. Oh by... More 

Was this review helpful? Yes
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for the GREAT review. Please come back and see us again soon! More 

Schaumburg, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This Hotel location is very much accesible and near to the Airport also very near to the 410, if you need to drive west. I had to drive to Delrio and it was very easy for me to get on the Highway. There are many fast food eateries and Walmart near the hotel which makes it convinient, if I have... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for the great review! We look forward to your next visit with us! More 

Houston, Texas
Level Contributor
190 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room (134) was adjacent to the exit door to the parking lot and the stair case. I was awakened constantly all night long. Every time the doors shut, I could hear it in my room very clearly. Additionally, I could hear the person overhead walking in his room. Outside of this issue, the hotel was fine. The staff was... More 

Was this review helpful? Yes
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for taking the time to review our Hotel. We appreciate your feedback. We are sorry to hear your stay with us was less that satisfactory due to the noise level from your rooms. We do hope you will consider us again in the future. More 

Houston, Texas
Level Contributor
87 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We checked in for one night and Letty at the front desk kindly gave us a no charge room upgrade. The rooms were comfy and clean. The property was clean. Adrian, the Guest Services Manager was very accommodating, as was Robert, the van driver. Robert saved us from driving to a restaurant and kindly took us to it by van... More 

Was this review helpful? Yes 1
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for the GREAT review. We will pass your compliments on to Letty, Adrian, and Robert and we look forward to seeing you again soon! More 

1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel staff was friendly and efficient. The hide a bed in the pull out couch was too little and uncomfortable for two people, but the staff promptly brought in another roll away bed to accommodate us. The breakfast was very yummy and even had fresh strawberries and cream for the waffles. I would recommend the hotel to other travelers in... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
dluckey, Manager at Hampton Inn & Suites San Antonio - Airport, responded to this review

Thank you for the GREAT review and the recommendation! We look forward to your next visit with us. More 

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