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Hotel San Antonio I-10 Northwest

4800 Woodstone Dr., San Antonio, TX 78230 (Formerly Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest)
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1 room 1 guest
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Hotel San Antonio I-10 Northwest
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87 Reviews from our TripAdvisor Community

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Traveler rating
    35
    29
    11
    4
    8
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34
13
11
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (87)
  • Mar-May only
    (24)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (15)
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Dallas, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for a family vacation. The people at the front desk were rude and lazy. The breakfast wasn't very good and they kept running out of food. After we checked out, we realized we had left a small bag of stuff in the room (shoes, razor, contacts, etc). We asked if they could ship it to... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed July 27, 2015

This place is horrible. The peanut tree out front has no sign and the peanuts are poisonous and make you hallucinate. We sweat all night because our air conditioning didnt work and all they would do was bring us a fan that hardly worked. The pool was like swimming in slime. The breakfast jope your not hungry its suppose to... More 

Was this review helpful? Yes
Gilbert C, General Manager at Hotel San Antonio I-10 Northwest, responded to this review

I am sorry for the bad experience, I hope you can give us another chance some time soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2015 via mobile

An absolute delight!! Hotel S.A. was actually recommended by close family, whom recently stayed a few nights while passing through..I'm thankful for the recommendation of Hotel S.A...as my four night stay was incredibly comfortable. The staff: very polite, professional and courteous..from the time of check in to check out, the staff consistently gave me the feeling as if I were... More 

Was this review helpful? Yes 1
Gilbert C, General Manager at Hotel San Antonio I-10 Northwest, responded to this review

Bryon G, Thank for the great review! We were delighted to have you as our guest. We hope you can come back and visit, see you soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 29, 2015

I came across this hotel on trip advisor. Say all the great comments so I had to give it a shot and our stay was pleasant. We're in the hospitality industry and this place was on point. James checked us in, awesome man. Made us feel welcomed. Gilbert checked us out, he also was very nice and welcomed us to... More 

Was this review helpful? Yes 1
Gilbert C, General Manager at Hotel San Antonio I-10 Northwest, responded to this review

ChrisJanie R, I am pleased to see the feedback you have given us. It is great to hear we met your expectations. We would love for you to come visit us again! Please give us a call for your next reservation, thanks! More 

College Station, Texas
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed June 25, 2015

Great Stay. We had two rooms for family trip to SA. Spotless clean rooms. 5 Star hotel cleanness. Beds had clean feel. Super comfortable sleep. Staff were quick on check in and out. Friendly. Breakfast had good variety; great coffee, waffles, bagels, honey, cream cheese, eggs, muffin etc... Close by many restaurants and outlet shopping a mile from the hotel.... More 

Was this review helpful? Yes 1
Gilbert C, General Manager at Hotel San Antonio I-10 Northwest, responded to this review

Adil M, Thank you for the wonderful feedback. It is nice to hear that you enjoyed your visit with us. Please come see us again! More 

Phoenix, Arizona
Level Contributor
161 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed June 18, 2015

We found this "independent" hotel as a good deal with very high rating on a booking.com site. It is both. Nice common areas, rooms and neighborhood. The one-way street access is tricky. We liked the restaurants north of the hotel and using a circular routing back to the hotel.

Was this review helpful? Yes
Gilbert C, General Manager at Hotel San Antonio I-10 Northwest, responded to this review

Robert A. We are happy to hear that you enjoyed your recent visit. It is great hear the wonderful feedback you have given us. Please come see us again, thanks! More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2015

We found this Hotel on Priceline and received a great rate for three nights .We had our twin boys and our daughter and they thoroughly enjoyed the quiet pool. This is probably the ONLY pool in San Antonio that stays open till 11 PM every day which was great to go to after dinner !! The rooms are really nice... More 

Was this review helpful? Yes 2
Gilbert C, General Manager at Hotel San Antonio I-10 Northwest, responded to this review

Mario S. Thank you for the 5 star review! It is a pleasure to hear that you were satisfied during your visit. Please give us a call to make your next reservation, thanks! More 

Houston, Texas
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 27, 2015

Nice Hotel. I believe it used to be a Holiday Inn Express property formerly. Good Access, close to the highway. Friendly and helpful staff. Nicehousekeeping. The only concern I had was that the rooms didnt have full darkening curtains. They have sheer curtains in their windows that stretch across and only partial darkening curtains. It brings in a lot of... More 

Was this review helpful? Yes
Gilbert C, General Manager at Hotel San Antonio I-10 Northwest, responded to this review

Thank you for the feedback! Please let us know the next time you will be arriving at our hotel. We would like to accommodate you with a room on our highest floor to make you as comfortable as possible. Give us a call, thanks! More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Very nice hotel off the interstate, breakfast was good, rooms were clean, bedrooms looked nice. The beds are kinda stiff but im just used to my bed i guess. minutes away from six flags fiesta Will stay here again next time in san antonio

Was this review helpful? Yes
Gilbert C, General Manager at Hotel San Antonio I-10 Northwest, responded to this review

freddyp0, Thank you for the review! Please call us to make your next reservation, we would love to accommodate you again, thanks! More 

McAllen, Texas
Level Contributor
134 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed February 3, 2015

This Holiday Inn Express is an example of what you would expect for this brand. Consistent, clean accommodations at a reasonable price. Breakfast in the morning is the typical "HI Express" breakfast and was maintained by the staff. This was a convenient hotel as we were traveling through the area on I-10.

Was this review helpful? Yes
Gilbert C, Front Office Manager at Hotel San Antonio I-10 Northwest, responded to this review

SHTexas, Thank you for the wonderful review, we greatly appreciate it. It is our pleasure to have served you during your visit. Please come back soon! Thank you. More 

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