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Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest

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4800 Woodstone Blvd, San Antonio, TX 78230
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Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest
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Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest
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78 reviews from our community

Traveler rating
    29
    28
    11
    4
    6
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30
11
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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McAllen, Texas
Top Contributor
122 reviews 122 reviews
33 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed February 3, 2015

This Holiday Inn Express is an example of what you would expect for this brand. Consistent, clean accommodations at a reasonable price. Breakfast in the morning is the typical "HI Express" breakfast and was maintained by the staff. This was a convenient hotel as we were traveling through the area on I-10.

Was this review helpful? Yes
Gilbert C, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

SHTexas, Thank you for the wonderful review, we greatly appreciate it. It is our pleasure to have served you during your visit. Please come back soon! Thank you. More 

Ardmore, Oklahoma
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 14, 2015

We stayed here while visiting family and thought the room was comfortable and spacious. It was nice and quiet with a great breakfast including healthy choices (such as turkey sausage). Our only problem was finding the hotel in the first place because of construction on I-10 missing the exit Google maps kept telling us to go. We were traveling south... More 

Was this review helpful? Yes
Gilbert C, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Charrie S, Thank you for taking the time to give us your feedback. I am glad to hear that you enjoyed the room and breakfast. I would like to apologize for the inconvenience you experienced while attempting to arrive at our hotel. We do wish you the best moving forward. Thank you. More 

Sugar Land, Texas
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed December 12, 2014

Stayed here for the 1st time as my regular hotel was sold out. Room had hair on the floor in the bathroom and on the toilet. That made me start looking for other cleaning gaps in the room. Food was left in the fridge from previous guest! REALLY! Did not see any noticeable security when I went out to my... More 

Was this review helpful? Yes
Gilbert C, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Rhonda B, it is very disappointing to hear that we did not meet your expectations. I will relay this information to our staff. Thank you for your time and feedback, best regards. More 

Minnesota
Senior Contributor
39 reviews 39 reviews
37 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed December 4, 2014

This hotel is very nice and close to a lot of good shopping including Specs and the Flying Saucer. The pool area is a little small but secluded in the back of the hotel. We loved the hotel and everything was in great shape. We were disappointed though because when we stayed there the pool gate was closed and the... More 

Was this review helpful? Yes
Gilbert C, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

MateoVerito, thank you for your feedback. We are very disappointed to hear that you were unable to use our pool, and experienced substandard service. We do hope you come back to give us another chance . Overall, we are glad you were satisfied with the area and value of our hotel. We hope to see you again, and thank you... More 

Pearland, Texas
Top Contributor
54 reviews 54 reviews
12 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 9, 2014 via mobile

We stayed here for the weekend for a trip to Six Flags. New hotel with full service restaurant. Decor is all new, rooms a little smaller than usual but it worked. Bathroom and space for microwave/frug designed for space efficiency. Staff very friendly. Breakfast buffet (not free) was decent. Husband got sick from eggs. Location is perfect for Six Flags.

Was this review helpful? Yes
Gilbert C, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Thank you for your feedback! We hope to see you again. More 

San Antonio, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2014

I arrived late at the hotel actually just looking for a room the hotel was nearly sold out but the guest service agent at the front desk who's name was Eric Young was excellent he looked until he was actually able to find me a room I thank him for his help greatly appreciate his time and effort the breakfast... More 

Was this review helpful? Yes
Gilbert C, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Thank you for your feedback! We hope to see you again. More 

Boerne, Texas
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 15, 2014

From my early arrival and their gracious offering to get me in a room early, to their working with me for a late check out due to a rescheduled Conference call on my part.......this hotel was AWESOME! I had the breakfast and the hostess was very gracious, kept the food hot and the offerings full. The bed was very comfortable... More 

Was this review helpful? Yes 1
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear JohnnyBGood812, It's wonderful to hear your stay was great and very enjoyable. We appreciate your positive feedback, and look forward to serving you in the near future. Best Regards, Management More 

Corpus Christi, Texas
Top Contributor
95 reviews 95 reviews
27 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 1, 2014

My wife booked this room so that we could have the Jacuzzi suite. The Jacuzzi was great. Myself and my wife and kids took turns taking Jacuzzi baths, which we all enjoyed. We're big fans of Holiday Inn Express locations because of the comfortable beds, but this bed was probably the most uncomfortable of the Holiday Inn Express' I've stayed... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Chris E, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

My husband and I stayed here many times. From the moment I walked in, I felt I was at home. This hotel is my second HOME . breakfast buffet was awesome and Sandra did an excellent job as always keeping up with the food service demand considering the long line waiting to serve them self. I do love that there... More 

Was this review helpful? Yes 1
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear tujhb, Thank you for the great feedback! It is excellent to hear that you enjoyed your visits here with us. We do look forward to seeing you again. Thank you for your time. More 

Houston, Texas
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 6, 2014

Have stayed at this holiday inn multiple times, and rooms have always been nice. Hotel is in a good location on the west side of town, convenient to La Centera chopping center and the hill country area north and west of San Antonio. Restaurant quality has been in consistent, and the breakfast buffet is not always open, so you have... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear SoonersfromHouston, Thank you for taking the time to share your comments with us about your recent stay. It is good to know that our location was convenient for your needs. However, I regret if your experience at our restaurant was below par. We will certainly use your comments to consider for improvements needed. We hope that you choose us... More 

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