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All 353 San Antonio hotels

Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest

2.5 of 5 Hotel   |   4800 Woodstone Blvd, San Antonio, TX 78230 (Northwest Side)
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Ranked #149 of 353 Hotels in San Antonio
A recent review
3 of 5 stars reviewed 1 week ago
SoonersfromHouston Houston, Texas
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69 reviews from our community

Traveler rating
    26
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    10
    3
    6
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25
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed at this holiday inn multiple times, and rooms have always been nice. Hotel is in a good location on the west side of town, convenient to La Centera chopping center and the hill country area north and west of San Antonio. Restaurant quality has been in consistent, and the breakfast buffet is not always open, so you have... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 3, 2014

I was a bit concerned when I got the phone call from Ron asking to me if I would be willing to move the first night of my reservation to another hotel while I was driving to Lackland AFB for my son's graduation. Turns out that was the only hiccup to the whole trip! After spending the first night at... More

Was this review helpful? Yes 3
Plano, tx
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 19, 2014

I recently stayed here when I came for a long weekend getaway. I liked this hotel very much as the room was clean and very nice. The pool was nice as well and I really enjoyed the breakfast. It had many different options and tasted good. I was also pleased with how quickly I was checked into the hotel especially... More

Was this review helpful? Yes 1
Houston, Texas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 8, 2014

When I entered the room there was a live bug on the bathroom floor. Later I found a syrup like residue on the curtains and crystal like rocks on the carpet. The complimentary breakfast was ok despite the rubbery like sausage patty.

Was this review helpful? Yes 1
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. I would like to offer you a sincere apology for all the inconveniences you encountered during your stay. We strive to maintain superior service, and in your case fell short of your expectations. We can assure you these issues have been resolved. Best Regards More

Whittier, California
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 29, 2014

We stayed here while visiting family close by. The staff was friendly and helpful. The rooms are large, and the bathroom was unusual in that there was plenty of room for the toiletries of 2 people. As typical for a Holiday Inn Express, it had a nice breakfast with a good selection of eggs, sausage, and baked goods.

Was this review helpful? Yes 2
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear CalifCar, Thank you for taking the time to write a review regarding your recent stay. It's a delight to hear your stay was enjoyable. We look forward to serving your future travel needs. Best Regards More

San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2014

I have recently moved to San Antonio, TX. from NH. My husband and I wanted to stay in a hotel until we could figure out where we wanted to live and then move into our home. My husband was gone for days at a time and needless to say, the transition from a country setting to a city was difficult... More

Was this review helpful? Yes 2
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Caalondardo, Thank you for taking the time to write a review regarding your long term stay with us. We here at the Holiday Inn Express are glad to hear your stay was wonderful. It's always a pleasure to hear such positive feedback from valued guests like yourself. Your comments will be passed on to the entire staff. We wish... More

San Antonio, Texas
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 11, 2014

We traveled there the last week in March 2014. We enjoyed are stay at this hotel & everyone was very courteous & helpful. The room was clean & comfortable. It was within walking distance to the El Mercado & the Guenther House. The room was a little dark for my taste, but it we didn't spend much time in the... More

Was this review helpful? Yes 1
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Thank you for taking the time to write a review regarding your recent stay. Its a pleasure to hear your stay was great. Best Regards More

South Carolina
2 reviews
1 of 5 stars Reviewed April 23, 2014

This was the worst hotel experience. Our sheets and towels were not changed like they should have been while we were gone during the day. We had to ask for more towels and toilet paper. My daughter got sick while were there so I had to ask for paper towels and a trash bag. They gave me tissues and toilet... More

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Denise, Thank you for taking the time to write a review regarding your recent stay with us. I would like to offer you a sincere apology for all the inconveniences you encountered. We strive to maintain superior service, and in your case fell short of your expectations. Please contact hotel and ask for Management. We will be more than... More

Surrey UK
Contributor
11 reviews 11 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 13, 2014

Stayed at this hotel for 6 nights. Choose this hotel as it is only two years old the decor is modern and it still looks new. Very comfortable beds, good selection at breakfast. Pool was very cold so unable to swim, hot tub was great. Would come back.

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Thank you for taking the time to write a review regarding your recent stay. Its always great to hear such positive comments. We appreciate your feedback. Best Regards More

McAllen, United States
Top Contributor
89 reviews 89 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 3, 2014

I arrived late been driving through the night - it was after midnight - forgot to put the sign on the door an at 0820-900 the knock occurred - I guess it was good thing to get some thing to eat still tire - the breakfast area was ok, it hard with all the different life styles along kids touching... More

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear StephStx, Thank you for taking the time to write a review. I do apologize for no recognition of your loyalty as a IHG Member, we appreciate your business and thank you for being a Platinum Member. We thank you for your honesty and feedback. This helps up address issues and improve where needed. We look forward to serving your... More

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Additional Information about Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest

Address: 4800 Woodstone Blvd, San Antonio, TX 78230
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio i-90 Northwest
Holiday Inn San Antonio
Holiday Inn Northwest
San Antonio Holiday Inn

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