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All 347 San Antonio hotels

Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest

2.5 of 5 Hotel   |   4800 Woodstone Blvd, San Antonio, TX 78230 (Northwest Side)
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75%
Ranked #136 of 347 hotels in San Antonio
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
oveml Surrey UK
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64 people have reviewed this hotel

Traveler rating
    25
    22
    9
    4
    4
See reviews for
22
8
9
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Surrey UK
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for 6 nights. Choose this hotel as it is only two years old the decor is modern and it still looks new. Very comfortable beds, good selection at breakfast. Pool was very cold so unable to swim, hot tub was great. Would come back.

Was this review helpful? Yes
McAllen, United States
Top Contributor
68 reviews 68 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I arrived late been driving through the night - it was after midnight - forgot to put the sign on the door an at 0820-900 the knock occurred - I guess it was good thing to get some thing to eat still tire - the breakfast area was ok, it hard with all the different life styles along kids touching... More

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear StephStx, Thank you for taking the time to write a review. I do apologize for no recognition of your loyalty as a IHG Member, we appreciate your business and thank you for being a Platinum Member. We thank you for your honesty and feedback. This helps up address issues and improve where needed. We look forward to serving your... More

Fort Worth, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 23, 2014

- check in was easy and fast, front desk rep was very accommodating and very friendly. - the room and bathroom it was really clean, beds very comfortable as well. - breakfast was decent with just the necessary items to start your day, including hot pancakes, eggs, sausage, etc. - check out was also very easy and again the front... More

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Elrazo, Thank you for taking the time to write a review regarding your recent stay. Its always a pleasure to hear such positive comments from our guests. Best Regards More

Austin
Senior Contributor
47 reviews 47 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed February 17, 2014

This hotel has some of the nicest staff in the hotel industry. From the sales manager (for our 3 day meeting room) to he general manager, to the front desk and the breakfast room attendant. Everyone seem genuinely pleased that I was there, most people referred to me by name - in a hotel that was mostly full. The guest... More

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Si3Austin, Thank you for taking the time to write a review regarding your recent stay with us. Its always a delight to hear from our guests that their stay was enjoyable. Your comments will be shared with our entire staff. Best Regards More

Mexico City, Mexico
Top Contributor
52 reviews 52 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 4, 2013

We arrived at 2 am in the morning, and check in was quick and we just drop in bed 5 minutes later. Even though we were only 50 m away from I-10, no noise in the bedroom. Everything was clean. ample room for breakfast. Nice breakfast, we get plenty of it. area was clean and quiet. Very well located, with... More

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Mango34, Thank you for taking the time to write a review regarding your recent stay with us. Its always such a delight to hear such positive comments from valued guests like yourself. Thank you again, and we look forward to serving your future travel needs. Best Regards More

Lafayette, Indiana
1 review
4 of 5 stars Reviewed November 17, 2013

Clean hotel, Excellent service. The lady at the desk ( Kailey Mendez) was extremely friendly and helpful, Always greeted us with a smile We stayed 5 days and were extremely satisfied If and when we return to San Antonio we will be staying here again. I hope this will help when going to San Antonio

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Jim S., Thank you for taking the time to write a review regarding your recent stay with us here at the HI Express IH-10NW. Its always a pleasure to hear feedback of such a positive nature. Your comments will be passed on to our entire staff. Thank you for choosing IHG, and we look forward to serving you with... More

Huntsville, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 4, 2013

Quaint is exactly how I would describe this hotel. My girlfriend and I stayed here for two nights to visit sea world and the river walk. I got this room on a discount website so I was a little apprehensive as it was listed as a 2 1/2 star hotel. Check in was friendly and fast. When we got to... More

Was this review helpful? Yes 1
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear Gamer275, Thank you for taking the time to express your thoughts and concerns regarding your recent stay. I greatly appreciate you taking the time to bring these matters to the my attention, and apologize for any in convenience you may have experienced. It is our goal to consistently provide superior service. We are sorry we fell below your expectations.... More

Portland, OR
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 30, 2013

Clean hotel, as good a breakfast as any other Holiday Inn Express, friendly staff. Stayed here in a "normal" room on business in Sept. Internet is slow, but consistent. Rooms have fridge and microwave. Bed was kinda old

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Thank you for taking the time to write a review regarding your recent stay her at the Holiday Inn Express IH-10 NW. We value feedback from our guests to help improve and provide exceptional service. Your comments will be passed on to our entire staff, and your concerns will be assigned to proper departments. Thank you again for choosing IHG... More

Georgetown, Texas, United States
1 review
4 of 5 stars Reviewed September 28, 2013

I stayed here for 3 weeks for training and the staff was exceptionally friendly and helpful. David, the gentleman who worked the desk in the evening, was always there with an extra hand, salt and pepper shaker, conversation or anything you needed. The breakfasts were fabulous and the ladies who looked over that were also friendly. I know they all... More

Was this review helpful? Yes
Kailey M, Front Office Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Thank you for sharing your thoughts and comments regarding Holiday Inn Express IH-10 NW. We value your feedback and appreciate you taking the time to share your delightful experience. Your comments will be shared with our entire staff, as reinforcement to continue their efforts to make our hotel exceptional. We look forward to the opportunity of serving you in the... More

Houston, Texas
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed August 19, 2013

My husband, son and I regularly stay at Holiday Inn Expresses because while they aren't fancy, you can usually count on them to be clean, the beds to be comfortable and they usually have microwaves in the room which we need to feed our infant son. We also enjoy the breakfast and the cookies and happy hour that some locations... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest, responded to this review

Dear ibackbevo, Thank you for taking the time to express your thoughts and concerns. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love the opportunity to regain your faith in our hotel and would... More

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Additional Information about Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest

Also Known As:
Holiday Inn Express Hotel And Suites San Antonio i-90 Northwest
Holiday Inn San Antonio
Holiday Inn Northwest
San Antonio Holiday Inn
Address: 4800 Woodstone Blvd, San Antonio, TX 78230
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#113 Family Hotel in San Antonio
#136 Top resorts Hotel in San Antonio
#136 Luxury Hotel in San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest 2.5*
Official Description (provided by the hotel):
With free high-speed Internet, microwave and refrigerator in every guestroom, complimentary Express Start breakfast, this hotel is a favorite with corporate and leisure travelers alike. Conveniently located near Six Flags Fiesta Texas and business/ medical districts of Northwest San Antonio, the Holiday Inn Express Hotel & Suites Northwest near Six Flags Fiesta Texas is ideal for business travelers and family vacationers. The hotel is only 2 miles from Six Flags Fiesta Texas and 1 mile from UTSA & La Cantera & the New Rim Shopping Center. The three-story upscale, boutique hotel provides guests with easy access to Sea World, the famous Riverwalk (downtown) and an array of area attractions, shopping and sporting venues. Between meetings and area excursions, guests of Holiday Inn Express Hotel & Suites near Six Flags Fiesta Texas are invited to beat the Texas heat in the sparkling outdoor pool. For those who make physical fitness part of their daily routine, a complimentary fitness room with cardiovascular equipment is available. A complimentary Express Start breakfast is provided and a variety of area restaurants offer guests several dining options. All guestrooms of the Holiday Inn Express Hotel & Suites Northwest near Six Flags Fiesta Texas feature a 27-inch cable television, hairdryer, coffeemaker, and iron w/ board. Spacious well-lit work desks feature two dual-line phones and complimentary high-speed Internet access. ... more   less 
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