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All 352 San Antonio hotels

BEST WESTERN Garden Inn

2.0 of 5 Motel   |   11939 I-H 35 N, San Antonio, TX 78233-5312 (Northeast San Antonio)
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Ranked #41 of 352 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Richard C San Antonio, Texas, United States
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126 reviews from our community

Traveler rating
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    17
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51
30
4
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Antonio, Texas, United States
Top Contributor
51 reviews 51 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for several nights while working in San Antonio. The hotel staff was outstanding. Yogi during the day and a nice young overnight man made our stay very pleasant. We usually stay at one of the higher priced national chains, but have decided to reconsider choices in the future because...THIS WAS SO MUCH BETTER. This place beats Hampton, Comfort,... More 

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Napa CA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just your basic hotel room, but reasonably priced and without problems. Have been there three times over two years, consistent. Breakfast is weak tho. Comfortable beds, reliable climate control, immaculately clean. Fast in-room wifi, even for streaming. Overall, a good value.

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your recent stays with us. Our whole staff works hard to maintain and clean the property. I’m glad the wi-fi is fast especially with streaming. I do apologize that the breakfast was not over and beyond expectation. I look forward to talking with you and seeing how to improve our breakfast. Thank you again for taking the... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I was running a bit late for breakfast first of all Ms.Dawn the AM desk personnel welcomed me with a friendly face without rushing me through my already delayed meal. That was top notch WOW #1. I realized that I couldnt catch my fiance's call at breakfast because I forgot my phone. So, sweet Ms.Dawn ensured me my meal would... More 

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you, I am happy to hear that your stay with us was great. We do our best to make sure every guest has a wonderful and relaxing stay with us. Dawn is a huge asset to our hotel and the whole staff ensures that every guest is provided with over the top customer service. We do want to make... More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
27 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed November 2, 2014

From the point when we were wonderfully welcomed by the smiley and "can I help you?" Page, we thought we were onto a winner, and we were. Spacious and clean rooms, with generous numbers of pillows and towels, and brilliant wifi, well insulated from the rush of I-35, meant a great place to nest. Breakfast was thoughtful and more than... More 

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your recent stay with us and for sharing your experience. I am happy to hear that you were treated the way you should have been treated when staying with us. I'm glad it was a clean, comfortable, and enjoyable stay for you. We are here to ensure that is what every guest receives while they are with... More 

Houston, Texas, USA
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 14, 2014

We selected this inn because friends from England were staying in preparation for their return and we wanted to be near them for mutual convenience. We could not have been more pleased with their choice. It was easy to get to and the property was in excellent shape, looking like new, except for the concrete drive and curbs showing only... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you so much for your kind words about our hotel and staff. Our entire staff strives to keep the property maintained, cleaned and comfortable. I agree both Jack and Paige are a great asset to our team. I am very glad you enjoyed your stay and we look forward to your next stay with us. More 

grants, United States
1 review
2 of 5 stars Reviewed October 9, 2014

cockroaches laying everywhere outside no one sweep them up. found some in room. lobby was clean. check in was good until we seen room and asked for refund . no way but at least gave us room where carpet was clean bed was good tv was good. room didn't smell like the first one. still cockroaches was not solved.

Review collected in partnership with Best Western

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

I’m sorry to hear that your stay was less than excellent. San Antonio is currently in cricket and beetle season. We have been getting pest control to come every other day to limit the amount of crickets and beetles. I apologize that we are not able to eliminate them completely until the season changes. We are currently going through renovations... More 

Moulton, Texas
1 review
4 of 5 stars Reviewed October 6, 2014

Hotel staff very accommodating, friendly and helpful. Room renovations were under way in parts of the hotel. We were given an already renovated room. It was clean and very comfortable. King size bed was very comfortable with multiple pillows, I brought mine from home and didn't need them. Bathroom space a bit small, but usable. Nice large flat screen tv... More 

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your kind words about your stay with us. Our entire staff strives to provide excellent service. I am happy to hear that the room was comfortable. The last step in our renovation process is carpet. We do offer a continental hot breakfast including Belgium waffles, yogurt, apples, oranges, white bread, wheat bread, English muffins, danishes, muffins, cereal,... More 

california, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 6, 2014

Our family decided to stay at this hotel what a pleasant surprise we had fully loaded room with all ameneties nice large flat screen tv, good internet, microwave, refridgerator, and hair dryer. kids went to the pool and loved it was so clean, got to use the exercise room in the am loved it..

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you, I am happy to hear that your stay with us was great. All rooms also have an iron and ironing board. We try to provide great service and quality at an affordable price. Thank you for your kind words and hope to see you in the future. More 

corpus christi, United States
1 review
5 of 5 stars Reviewed October 5, 2014

WELL MAINTAINED very clean rooms . good hot tub n pool . internet good . pool good. breakfast was yummy. evening gal checking me in was pleasant to speak with. will be back for sure.. keep it up. hook em horns..

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for sharing the experience you had with us. Our entire staff works hard to make sure everything is in working order. Also, all the rooms come with microwaves, refrigerators, iron/ ironing boards, hairdryers and coffee makers. It is great to read reviews like this and thank you again for taking the time to write a review. More 

Laredo TX, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 4, 2014

Cant beat getting a fridge , microwave, and hair dryer, oh the iron too even though i did not use it. nice large flat screen tv. good wifi internet even when i was relaxing at the pool doing some reports for work love that feature the most, has modern machines in exercise room big plus for my trips away from... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. Can’t wait to see you in the future and hopefully to relax and enjoy the San Antonio. We are 8 minutes from Natural Bridge Caverns, 15 minutes from Downtown San Antonio and 25 minutes from Schlitterbahn. Thank you again for sharing your experience with us. More 

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Additional Information about BEST WESTERN Garden Inn

Address: 11939 I-H 35 N, San Antonio, TX 78233-5312
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Garden Inn 2*
Number of rooms: 20
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Also Known As:
Best Western San Antonio
San Antonio Best Western
Hotel Style:
#13 Best Value Hotel in San Antonio
#21 Business Hotel in San Antonio
#42 Family Hotel in San Antonio
#52 Romantic Hotel in San Antonio

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