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BEST WESTERN Garden Inn

Certificate of Excellence
2.0 of 5
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11939 I-H 35 N, San Antonio, TX 78233-5312
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BEST WESTERN Garden Inn
Best prices for: 1 room 1 guest
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Ranked #57 of 352 Hotels in San Antonio
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Stacey F Lufkin, Texas
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174 Reviews from our TripAdvisor Community

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Traveler rating
    90
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    6
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65
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Houston, United States
1 review
2 of 5 stars Reviewed 1 week ago

The beds were incredibly uncomfortable. The beds were either very cheaply made or needed to be replaced. The linens were not clean and looked worn. The bathroom was not cleaned in a thoroughly or with any attention to detail. The overall impression was a very dingy room that was far below the standards of other Best Westerns where we have... More 

Review collected in partnership with Best Western

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Lufkin, Texas
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My family lives close to this hotel, so it is where we choose to stay every time we visit. It is a quiet hotel, with very friendly staff! Always clean, and really affordable rates. Offers a great hot breakfast.

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1 review
5 of 5 stars Reviewed 2 weeks ago

We are a family of four but it was just three of us who went. We are on a budget so we read reviews and decided to give this place a try. We are very satisfied with the place, its clean, its quiet and the staff are very friendly. Best thing, they respect privacy. We will be going back to... More 

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Yoakum, Texas
Top Contributor
89 reviews 89 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is clean, quiet and affordable [something rare in San Antonio]. The staff there are really friendly and make you feel like family! The bed was nice and comfortable. It is a basic hotel, but has a loveseat and coffee table in the room, as well as a desk, refrigerator and microwave. The only negative thing I would say... More 

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Abilene
2 reviews
5 of 5 stars Reviewed 5 weeks ago

Exceptionly friendly and helpful staff. Good value for the money .good hot breakfast. It is centrally locationed in San Antonio. lots of parking spaces. Nicely furnished rooms. Would stay their again.

Review collected in partnership with Best Western

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your kind words about your stay with us. I am happy to hear the staff was friendly and able to help you with your needs. We try to provide a great quality room at an affordable price. Our breakfast does provide hot items such as sausage, scrambled eggs, biscuits and gravy. We are centrally located from tourist... More 

San Antonio, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

This hotel was amazing! The room was very clean and the front desk personnel were very accommodating, nice and friendly. I stayed there for a few days to get some work done. I asked for a nice, quiet room and they placed me in a room in the corner that was just fabulous. The continental breakfast area was constantly kept... More 

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to share such great words about our hotel and staff. I am very glad that you were able to accomplish a lot of work here. We have many rooms that are ideal for rest and work. The rooms have all the necessities such as a microwave and mini refrigerator. We also have a business... More 

Harrison, Arkansas
2 reviews
5 of 5 stars Reviewed May 22, 2015

Ladies that put out and maintained the breakfast were so friendly and eager to please. We came to San Antonio to visit, so we had plenty of time to sit and enjoy coffee and relax. The price was very reasonable and it was not far from the River Walk which is what we came to visit. We were glad we... More 

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for sharing the experience you had with us. Our staff strives to help and provide a great experience for every guest. We are only 15 miles from downtown San Antonio. In the opposite direction we are only 10 miles from Natural Bridge Caverns. We are a great location for visiting many attractions in San Antonio. Thank you for... More 

Mayfield, Kentucky
Top Contributor
95 reviews 95 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed May 20, 2015

I travel for a living and rely on Trip Advisor heavily when choosing a place to stay. This property is a great place to stay and is in an excellent location. The rooms are very clean and roomy, Beds are very comfortable, good size TV with plenty of channels to watch. The staff is as good as it gets and... More 

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your recent stay with us and for taking the time to share a few words about your experience. Our rooms are large and have 1 king bed or 2 queen beds. We do have over 30 different channels and HBO. I am glad to hear the staff was good and that there was ample variety on our... More 

Austin
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2015

Overall this is a good hotel to stay in at a good price. It is very clean and the management are very good at making sure you enjoy your stay. They want you to come back. I stay here on a fairly frequent basis and have not had a bad experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

I am very glad you choose our hotel for your stays in San Antonio. We try to provide a clean and hospitable hotel at a great value. Having guests return is one of our goals and helps us know that we are providing the right service. Thank you for taking the time to write a review. We look forward to... More 

Anna, Texas
1 review
5 of 5 stars Reviewed May 13, 2015

I found this place because of the great reviews and the low price. We went into this with somewhat lower expectations because of the price (you usually get what you pay for!) For only $225 for 3 nights for the 3 of us to stay was impossible to beat at a great location. Everything exceeded our expectations! The pool and... More 

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

I’m so glad that your stay exceeded your expectations. We have great review due to all of our fantastic guests. I’m happy to hear you were able to enjoy the outdoor pool/ spa and fitness center. We also have a business center ideal for printing tickets. Both Paige and Dee are a great asset to the team and we are... More 

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