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All 352 San Antonio hotels

BEST WESTERN Garden Inn

2.0 of 5 Motel   |   11939 I-H 35 N, San Antonio, TX 78233-5312 (Northeast San Antonio)
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77%
Ranked #38 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Jose E Mcallen, United States
  • Overview
  • Reviews (111)
  • Photos (34)
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  • Room tips (13)
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111 people have reviewed this hotel

Traveler rating
    58
    27
    17
    6
    3
See reviews for
42
27
4
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • German first
  • Any
English first
Mcallen, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Saw this place online decieded to give it a try what a pleasant surprise we had. will be our place to stay every time we come to san Antonio. best employees ive come across to date steven and dawn.such a great team here ..

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 4 days ago NEW

had an excellent stay friendly staff definatly will be back again and again. love the breakfast , hot tub was just right to sooth the tired back after a long drive. fitness center has most modern machines very nice perk to have available at no cost.Great location easy acess to and from hotel and to places to eat and shop.outlets... More

Review collected in partnership with Best Western

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Mission, United States
1 review
5 of 5 stars Reviewed 1 week ago

I return again and again to this location, have been for years and will continue too Friendly Staff Clean rooms Great location, convienine to most things in area Always upgrading Love the rewards points

Review collected in partnership with Best Western

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california, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

We choose this location based on positive reviews said lets give this hotel a try. we were pleasantly surprised the sweet young lady who checked us in was so informative about the area with all of our questions we felt at home even though we just walked in the door from our 3 hour drive i believe her name tag... More

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Oaklahoma, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

man where do I start ck in was a smooth process very informative, friendly helpful employees, loved the fitness room , breakfast was so yummy, internet was blazing fast, location convenient to everything, beds so so comfortable slept so good. stevie was the evening man very nice, dawn was the woman who check me out very polite and always smiled.

Review collected in partnership with Best Western

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. Our front desk staff strives to provide a comfortable, relaxing and pleasant stay. The fitness room is open from 7am to 11pm. We also have a business center where guests can print out park and plane tickets. The hotel provides a continental deluxe breakfast. The breakfast includes Belgian waffles, gravy,... More

Dublin, CA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here a few times and again this past weekend, 7/27/14 and I have to say it is absolutely the best place to stay!! The rooms are very comfortable, best night sleep in a long time!! Very clean, all the amenities needed... The breakfast was great, a variety of items to choose from... The staff was Wonderful!! always... More

Was this review helpful? Yes 1
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for sharing all your kind words. The staff works very hard to make all guests feel comfortable and welcomed. I am glad you were able to utilize the pool and spa. Your tips are very insightful. All of our rooms are very similar. Also, we have suites that have a Jacuzzi inside the room, which are great for... More

Austin, Texas
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

My wife n I picked best western garden inn san antonio exit 170 off ih 35. Because of location everything we wanted was with in 5 miles or bout 5 mins. Food shopping grocery since all rooms include fridge, micro, real coffee pot not single cup found at lower end places. Hair dryer. And iron we didn't use iron but... More

Was this review helpful? Yes 2
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. We are .5 miles from shopping and restaurants. We are also close to many attractions such as Natural Bridge Caverns, Wildlife Safari and Downtown San Antonio. Our hotel also has outdoor pool and spa, fitness center, business center and complimentary breakfast. We look forward to see you in the future. More

Miami
1 review
5 of 5 stars Reviewed 3 weeks ago

we came late ck in was a breeze room was clean n tidy and fancy, in the am we had breakfast was hot and delicious, in the evening we went to the pool. called down for a wake up call for the next morning, got our directions from the knowledgable fd lady super sweet woman.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for sharing your experience. I’m glad to hear that check in was easy and the room was comfortable. We have been improving breakfast and am very happy to hear it was satisfying. Our front desk staff always tries to provide the easiest directions to and from place. It is very important to not have to worry about traffic... More

Grand Prarie, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

First for me to take the time to post a review is few far and inbetwrfect. the employees made us feel special like we were welcomed to our home away from home such a good feeling you do not normally get these days, everything about our stay was perect the room had a refridgerator, microwave, coffee maker, hair dryer, even... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your kind words. Our staff strives to provide a welcoming and comfortable environment. The hotel has many amenities including a 37” flat screen TV. I hope next time you will be able to use the fitness center. The fitness center includes a treadmill, elliptical and bicycle. Jeff is a great asset. He knows all the best places... More

Laredo TX, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

during our visit to san Antonio we chose this hotel based on other positive reviews, wow did we make a solid choice, rooms were super clean and freshly remodeled,omg the staff was so nice and helpful, we saw fred outside one day taking care of the landscape such a nice pleasant man to speak with.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. The housekeeping staff strives to provide clean and comfortable rooms. The hotel is in the middle of remodel. We are currently painting the exterior of the building. The hotel tries to make the Garden Inn a true flower garden experience. I am very glad you had a nice stay. We... More

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Additional Information about BEST WESTERN Garden Inn

Address: 11939 I-H 35 N, San Antonio, TX 78233-5312
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Garden Inn 2*
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Also Known As:
Best Western San Antonio
San Antonio Best Western

34 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#8 Best Value Hotel in San Antonio #32 Business Hotel in San Antonio #33 Romantic Hotel in San Antonio #38 Family Hotel in San Antonio
Hotel Class
Number of rooms
20

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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