We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN Garden Inn

Certificate of Excellence
2.0 of 5
Hotel website
Hotel deals
11939 I-H 35 N, San Antonio, TX 78233-5312
BEST WESTERN Garden Inn
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #53 of 352 Hotels in San Antonio
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Amy51972 San Antonio, Texas
Write a Review

169 reviews from our community

Traveler rating
    87
    48
    20
    8
    6
See reviews for
62
43
10
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (169)
  • Mar-May only
    (45)
  • Jun-Aug only
    (61)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (41)
All months
San Antonio, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This hotel was amazing! The room was very clean and the front desk personnel were very accommodating, nice and friendly. I stayed there for a few days to get some work done. I asked for a nice, quiet room and they placed me in a room in the corner that was just fabulous. The continental breakfast area was constantly kept... More 

Was this review helpful? Yes 1
Harrison, Arkansas
2 reviews
5 of 5 stars Reviewed 1 week ago

Ladies that put out and maintained the breakfast were so friendly and eager to please. We came to San Antonio to visit, so we had plenty of time to sit and enjoy coffee and relax. The price was very reasonable and it was not far from the River Walk which is what we came to visit. We were glad we... More 

Was this review helpful? Yes
Mayfield, Kentucky
Top Contributor
95 reviews 95 reviews
34 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel for a living and rely on Trip Advisor heavily when choosing a place to stay. This property is a great place to stay and is in an excellent location. The rooms are very clean and roomy, Beds are very comfortable, good size TV with plenty of channels to watch. The staff is as good as it gets and... More 

Was this review helpful? Yes
Austin
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall this is a good hotel to stay in at a good price. It is very clean and the management are very good at making sure you enjoy your stay. They want you to come back. I stay here on a fairly frequent basis and have not had a bad experience.

Review collected in partnership with Best Western

Was this review helpful? Yes
Anna, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I found this place because of the great reviews and the low price. We went into this with somewhat lower expectations because of the price (you usually get what you pay for!) For only $225 for 3 nights for the 3 of us to stay was impossible to beat at a great location. Everything exceeded our expectations! The pool and... More 

Was this review helpful? Yes
California, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Close to Fort Sam Houston. The Breakfast was great with hot items and ample choices. Rooms were clean and the staff was friendly and helpful. Though we did not use the pool, it was clean and attractive. We also did not use the laundry facilities or the exercise room, but it was good they were there if we needed them.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Memphis, Tennessee
Contributor
20 reviews 20 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel has good qualities like the front desk being extremely nice BUT the sheets were bloody stained and they are in need if house keeping staff or something because the rooms were cleaned like off and on, I mean it is like really weird, but very nice staff oh and mega quiet too. Imho.. Just pull off the sheets... More 

Was this review helpful? Yes
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

I am sorry to hear that your stay was less than excellent. I will let housekeeping know and retrain. We always appreciate feedback to improve the hotel. I am glad the location was convenient and the front desk was friendly. Again I am sorry and I hope that you will give our property another chance as this is an uncommon... More 

san antonio, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The couch was very outdated, the bed and sheets were uncomfortable. But overall for an inn it was good and clean. Nice for a place just to lay your head. Had a nice breakfast and decent size pool with a cool little patio. Felt a lot safer than most inns. The walls were thick which was nice because I felt... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to share your experience. I am very sorry that the bed and sheets were uncomfortable. I will inform the laundry staff of this and thank you for bringing this to our attentions. We do have a large pool that ranges from 3ft to 5ft deep and a spa. Also, all of our rooms do... More 

houston, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2015

hotel was quite convenient to store super markets gas stations shopping resturants fast foods, very clean , cozey easy parking and entrance price was great and affordable rooms were very clean rugs in room very clean nice tv, lighting was great not noisy,

Review collected in partnership with Best Western

Was this review helpful? Yes 2
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your kind words about your stay with us. We have an easy access on and off the highway and there is a gas station .3 miles down the road. The forum is a shopping and restaurant center only 2 miles away. Our staff works hard to provide great service and great accommodations. Thank you again for writing... More 

McLean, Virginia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 19, 2015

Selected this property mostly based on location, but price was also a factor as well as positive Trip-Advisor reviews. Experience was OK overall, but apart from better-than-average equipment in the (small) exercise room, the notable things were mildly negative: toilet that required several tries to flush; housekeeping that failed to replace in-room coffee and bath consumables; gravy and biscuits and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

I am very sorry to hear that we did not provide the best experience. I will make sure housekeeping knows and improves replenishing amenities and vacuum the carpet. I am also sorry that breakfast did not meet expectations. Our breakfast items do alternate. I hope you will give our hotel another chance to improve these issues. Thank you for spending... More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (7)
Viewed
Pool/beach area (4)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
View from room (2)
Viewed
Other (18)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay