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All 353 San Antonio hotels

BEST WESTERN Garden Inn

2.0 of 5 Motel   |   11939 I-H 35 N, San Antonio, TX 78233-5312 (Northeast San Antonio)
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Ranked #38 of 353 Hotels in San Antonio
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
NeilMavis Tulsa, Oklahoma
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116 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa, Oklahoma
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I teach WiFi classes, and I needed a hotel with the best wifi in northeast San Antonio. I drove around to all of the hotels NE of I-410 along I-35, and used my WiFi sniffing software to find that the Best Western Garden in had the best WiFi system installed. They have a Ruckus Wireless WiFi system, which is the... More

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Saint Louis, Missouri
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed 2 nights at the BW Garden Inn in San Antonio. This is a small hotel, or should I say motel because you enter the rooms from outside. The bathroom is VERY small and you can barely fit in there. The toilet is powerful which is good! :) The rooms are clean and pretty much up... More

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Milford, Texas, Usa
Contributor
12 reviews 12 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 24, 2014

I would recommend this property to anyone. The rooms are very clean, the staff is happy and very helpful, we loved the outdoor swimming pool and Jacuzzi. Very centrally located between San Antonio River walk and New Braunfels. And... we will definitely be back!

Review collected in partnership with Best Western

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your recent stays with us and for taking the time to share a few words about your experience. Both of the front desk and housekeeping staff work hard to provide a clean and comfortable stay for each guest. Our outdoor pool and spa is perfect for soaking and relaxing. We are only 12 minutes south of New... More

mcallen
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 23, 2014

Our family stayed here for 2 nights. We loved the pool and hot tub. Breakfast each morning was amazing. Fitness center has new up to date machines. Room was equipped with flat screen tv,coffee pot,iron,hair dryer,microwave,refrigerator,what a pleasant stay we had here in San Antonio...

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for your kind words about your stay with us. Our hotel does provide all these amenities and we also have a business center. The hot items on our breakfast bar do alternate in order to provide some variety. Our breakfast is continuously changing and improving. Thank you again for taking the time to write and review. We can’t... More

Newark, United States
1 review
2 of 5 stars Reviewed August 20, 2014

I hated this hotel; It was too far from almost everything, and It did not allow smoking. I could have stayed much closer to downtown if I had known that it did not allow smoking. Beds are too firm, you can't even go for a walk anywhere close. It sucks.

Review collected in partnership with Best Western

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for the sharing your experience of our hotel. I am sorry to hear that your stay was less than excellent. We are now a 100% non-smoking property. The hotel changed smoking policies about 2 months ago. We are always willing to give suggestion on SA attractions and places to eat close by. Also, there is a Jack and... More

Mcallen, United States
1 review
5 of 5 stars Reviewed August 18, 2014

Saw this place online decieded to give it a try what a pleasant surprise we had. will be our place to stay every time we come to san Antonio. best employees ive come across to date steven and dawn.such a great team here ..

Review collected in partnership with Best Western

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to share such great words about our hotel and staff. Our staff strives hard to provide great and pleasant service. We recently have had all the rooms painted inside, new bedding, new light fixtures and granite shelves installed for the microwaves, refrigerators and coffee makers. Thank you again for sharing your experience and we... More

1 review
5 of 5 stars Reviewed August 16, 2014

had an excellent stay friendly staff definatly will be back again and again. love the breakfast , hot tub was just right to sooth the tired back after a long drive. fitness center has most modern machines very nice perk to have available at no cost.Great location easy acess to and from hotel and to places to eat and shop.outlets... More

Review collected in partnership with Best Western

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you, I am happy to hear that your stay with us was great. The hotel does offer a complimentary hot breakfast including biscuits, gravy, Belgium Waffles, danishes, muffins, English muffins, bagels and more. We also have a business center to conveniently print boarding passes and park passes. We are very close to many attractions. The San Marcos Outlet malls... More

Mission, United States
1 review
5 of 5 stars Reviewed August 12, 2014

I return again and again to this location, have been for years and will continue too Friendly Staff Clean rooms Great location, convienine to most things in area Always upgrading Love the rewards points

Review collected in partnership with Best Western

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

We appreciate the kind words to describe our hotel and staff. We are always upgrading. The hotel has finally finished the exterior painting and will be getting carpet soon. We always look forward to see you and cannot wait to see you soon. More

california, United States
2 reviews
5 of 5 stars Reviewed August 11, 2014

We choose this location based on positive reviews said lets give this hotel a try. we were pleasantly surprised the sweet young lady who checked us in was so informative about the area with all of our questions we felt at home even though we just walked in the door from our 3 hour drive i believe her name tag... More

Review collected in partnership with Best Western

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BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for sharing the experience you had with us. Our staff strives to provide the best service. Our front desk staff will give easy directions to get you to your destination as quickly as possible. We hope the next time you come you will also enjoy our fitness center. Or use our business center to purchase and print tickets... More

Oaklahoma, United States
1 review
5 of 5 stars Reviewed July 29, 2014

man where do I start ck in was a smooth process very informative, friendly helpful employees, loved the fitness room , breakfast was so yummy, internet was blazing fast, location convenient to everything, beds so so comfortable slept so good. stevie was the evening man very nice, dawn was the woman who check me out very polite and always smiled.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWGardenInnSA, Guest Relations Manager at BEST WESTERN Garden Inn, responded to this review

Thank you for taking the time to write a review. Our front desk staff strives to provide a comfortable, relaxing and pleasant stay. The fitness room is open from 7am to 11pm. We also have a business center where guests can print out park and plane tickets. The hotel provides a continental deluxe breakfast. The breakfast includes Belgian waffles, gravy,... More

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Additional Information about BEST WESTERN Garden Inn

Address: 11939 I-H 35 N, San Antonio, TX 78233-5312
Phone Number:
Location: United States > Texas > San Antonio > Northeast San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Garden Inn 2*
Number of rooms: 20
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Also Known As:
Best Western San Antonio
San Antonio Best Western

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