We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Contessa

Certificate of Excellence
GreenLeadersBronze level
Hotel website
306 W Market St, San Antonio, TX 78205
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hotel Contessa
Professional photos View all
Browse nearby
Hotel Contessa
Write a Review

1,983 reviews from our community

Traveler rating
    1,310
    429
    113
    68
    63
See reviews for
480
628
53
436
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (529)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (1983)
  • Mar-May only
    (465)
  • Jun-Aug only
    (509)
  • Sep-Nov only
    (545)
  • Dec-Feb only
    (464)
All months
Indianapolis
Contributor
13 reviews 13 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife was attending a medical conference and we stayed 4 nights at the Hotel Contessa and were blown away by the accommodations and the friendliness of the staff. The location was great - right on the Riverwalk and yet away from the craziness and crowds. First-rate hotel at an affordable price.

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

We sincerely thank you for the 5 star review of Hotel Contessa. We appreciate the compliments to our friendly staff and I’m pleased you enjoyed our popular location on the River Walk. I’d like to personally welcome you and your wife back, please contact me at tmathews@thehotelcontessa.com. Troy Mathews General Manager More 

Indianapolis, Indiana
Contributor
15 reviews 15 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here twice and the location is perfect. Easy in and out to the river walk and easy access to large freeways. Pricing is comparable to the other river walk hotels. I had no issues with the staff as they seemed friendly and efficient. Rooms could be a little cleaner. My only complaint is the pull out sofa... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for your candid review of your recent stay. We appreciate the compliments to our staff and the convenient location on the River Walk. I will discuss your comments with our staff and correct the issues. We look forward to your return visit. Troy Mathews General Manager More 

Naples, Florida
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our company has stayed here several years in a row and truly enjoy this hotel. Staff is extremely accommodating. Location is perfect. Rooms have recently been re-done and look fabulous. Free Wi-Fi (bonus). Great restaurants within walking distance on the riverfront.

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

We appreciate the 5 star review of Hotel Contessa. It is our pleasure to cater to business and leisure guests. I’m pleased to read you enjoyed our newly redesigned guest suites and our convenient location on the River Walk. We look forward to your return visit. Troy Mathews General Manager More 

San Marcos, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

We found all the staff very friendly and helpful. Particularly so was Eddie G., the Bellman, who helped with our luggage when arrived and when we departed. Other staff members were also helpful. We found the quality of the staff to be the most noteworthy element of our stay.

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for taking the time to post a review of Hotel Contessa. We sincerely appreciate the compliments to Hotel Contessa and our friendly staff. We look forward to your return visit. Troy Mathews General Manager More 

Dallas, TX
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I enjoyed everything about this hotel and our room: the decor, large comfortable bed, spacious bathroom, spacious room in general. The location was a huge plus as well; right on the Riverwalk yet in a quiet part of the Riverwalk with many things just a short walk from the hotel. Will definitely stay again.

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for your 5 star review of Hotel Contessa. I’m pleased to read you enjoyed our beautiful guest suites and the convenient location of the hotel on the River Walk. I’d like to personally welcome you back, please contact me at tmathews@thehotelcontessa.com. Troy Mathews General Manager More 

Rockford, Illinois
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I have stayed many times at the Hotel Contessa. It is a beautiful, well appointed hotel run and serviced by a great group of hospitality professionals. From Eddie, Frank and Stephen at the front door, Fatima at the front desk, Yolanda in the office and Leecy at the bar there is not one slacker in the bunch.... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for your overwhelming positive review of Hotel Contessa. We sincerely appreciate the 5 star review and the compliments to our staff. We strive to provide exceptional service and I’m pleased to read you found there was no lapse since your last visit. We look forward to your return visit. Troy Mathews General Manager More 

Cary, Illinois
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW via mobile

I have stayed at many hotels on numerous road trips with my two girls. We have travelled all over the southeast and now southern USA. We are not hard to please and have ready smiles for the work of hotel staff. When we checked in at this hotel. The staff was not welcoming. Their was no smiles waiting. No one... More 

Was this review helpful? Yes 1
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for candid review of the hotel. It is our goal to provide an exceptional stay from the moment our guests arrive. I sincerely apologize you did not feel welcome upon your arrival and for the cleanliness of your suite. If you would like to discuss your stay further, please contact me at tmathews@thehotelcontessa.com. Troy Mathews General Manager More 

Baltimore, MD and NYC
Top Contributor
54 reviews 54 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here in February and was pleasantly surprised. It's an excellent value and my room was a two room suite that was very contemporary and large including sofa and a separate dining table. It was great to unwind there when done with all the work meetings. It is also right on the Riverwalk there and you can eat outside... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for the 5 star review of Hotel Contessa. I’m pleased to read you were pleasantly surprised and you enjoyed our beautiful suites. I will pass along your compliments to our staff and we look forward to your return visit. Troy Mathews General Manager More 

Abilene, Texas
Contributor
13 reviews 13 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

I have stayed here a few times a d have ALWAYS loved it and this time had a wonderful king suite with a city view--- I had the nicest folks at valet as I checked in, wonderful people offering to carry my bags up (although I pack light), great check in, the gentlemen who brought my room service on my... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for candid review of the hotel. Your feedback is greatly appreciated. It is our goal to provide superior customer service to all our guests. I sincerely apologize you for the inefficiency of the valet and I will discuss your comments to correct the issue. We hope you will choose to stay with us again. Troy Mathews General Manager More 

Top Contributor
73 reviews 73 reviews
9 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This hotel was within walking distance of the Riverwalk and all local attractions. The fact that this hotel had suites made it nice for our family of six. The rooms are modern with an urban feel, and the pool upstairs had a beautiful view of the city (and was heated 😀). I have stayed at numerous hotels on the river... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

We sincerely thank you for the 5 star review of Hotel Contessa. I’m pleased to read your family enjoyed our modern, urban suites and the convenient location on the River Walk. Thank you for the compliments to our staff and the hotel. I’d like to personally welcome your family back, please contact me at tmathews@thehotelcontessa.com. Troy Mathews General Manager More 

Hotel Review Summarization

What travelers say

  • Very nice(28)
  • Rooftop pool(18)
  • Great location(15)
  • River walk(14)
  • Valet parking(9)
  • Living room(9)
  • Cork Bar(8)
  • Happy Hour(7)
  • Las Ramblas(6)
  • Friendly and helpful(6)
Questions? Get answers from hotel staff and past guests. Ask a question

660 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (336)
Viewed
Room/suite (84)
Viewed
Dining (25)
Viewed
Pool/beach area (32)
Viewed
View from room (21)
Viewed
Hotel & grounds (82)
Viewed
Bathroom (11)
Viewed
Family/play areas (2)
Viewed
Business center/function rooms (2)
Viewed
Other (77)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (280)
Viewed
Amenities (37)
Viewed
Grand Contessa Suite (71)
Viewed
Luxury Riverview Double Suite (29)
Viewed
Luxury Riverview Executive King Suite (34)
Viewed
Luxury Riverview King Suite (36)
Viewed
Pool (18)
Viewed
Restaurants and Bars (26)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (44)
Viewed
Room/suite (9)
Viewed
Family/play areas (2)
Viewed
Dining (7)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (3)
Viewed
Business center/function rooms (3)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question