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Hotel Contessa

Certificate of Excellence
GreenLeadersBronze level
Hotel website
306 W Market St, San Antonio, TX 78205
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Best prices for: 1 room 1 guest
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Hotel Contessa
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2,201 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (609)
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1 review
4 of 5 stars Reviewed 3 days ago NEW

The location was superb! The patio of the the dining area of the hotel was directly on the path of the Riverwalk. We rarely used our car because we were able to walk everywhere. For the price and 4 star rating I expected more amenities. There was no mini fridge nor microwave in the rooms. I'm not sure if the... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you so much for the positive review and compliments to our great location! We appreciate your business and hope you will come back again. Troy Mathews General Manager More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Have you ever experienced something and thought...."surely its GOT to get better next time?" Well, I have stayed at Hotel Contessa 4 times and I have had the thought..."surely it was a fluke and next time they will do SOMETHING wrong. No hotel can be THIS perfect every time." I am a customer of this hotel for life. They have... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

We sincerely appreciate the 5 star review of Hotel Contessa. Guest loyalty is our priority and our amazing staff takes pride in providing superior customer service. We truly appreciate your compliments and I would like to personally welcome you back, please contact me at tmathews@thehotelcontessa.com prior to your next visit. Troy Mathews General Manager More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

We chose Hotel Contessa because 1. it was within our price range, 2. the view, (we had a king room, river view) and 3. its location to the river - downstairs!!! The staff were friendly, helpful and always ready to offer a suggestion for a tour or place to eat. Our room was large, comfortable and had a great view.... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you very much for the 5 star review. I’m pleased to read Hotel Contessa provided you everything you were looking for in a hotel stay. I will share your compliments with our amazing staff and we hope you will return very soon. Troy Mathews General Manager More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Beautiful!!! The hotel is beautiful, the staff is beautiful, the atmosphere is beautiful. We felt like VIP's. Special thanks to Josh - restaurant waiter, Kipp - restaurant manager, Casie - front desk staff and Joe - front desk staff. You are all truly awesome.

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you very much for the 5 star review of Hotel Contessa. I’m so pleased our staff made you feel like VIPs and I will pass along your comments. We sincerely appreciate your business and I’d like to personally welcome you back, please contact me at tmathews@thehotelcontessa.com prior to your next visit. Troy Mathews General Manager More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Hotel Contessa is the place to stay! This was my first visit to San Antonio, and upon researching numerous hotels, my best friend and I chose the Contessa. From the moment we walked in the front door we were nothing but impressed. Check in was quick and efficient and the staff was extremely helpful. We stayed in a river... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

We sincerely appreciate the 5 star review of Hotel Contessa. I'm pleased to read our staff went above-and-beyond to make your stay exceptional and we hope you will come back again very soon. Troy Mathews General Manager More 

South Florida, Florida
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel was very nice, particularly the lounge area which leads out to the Riverwalk. It was clean and the staff was friendly and professional. However, the restaurant is expensive and overrated. Our steaks seemed to be steamed and everything else was just mediocre.

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for taking the time to post a review of your recent stay. We appreciate the compliments to the hotel and lounge. I will discuss your comments with our restaurant and we hope you will choose to stay with us again. Troy Mathews General Manager More 

LaPorte, United States
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

This was our first time staying @ Hotel Contessa. We searched several hotels before making our decision on where to stay. The staff was very attentive, the bar and restaurant were top notch. The rooms were very clean and the hotel is in a great location. We will recommend this hotel to our friends and family & we will stay... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you very much for the 5 star review of Hotel Contessa. We sincerely appreciate the compliments to our beautiful suites, Las Ramblas restaurant and great location. Guest loyalty is our priority and I'd like to personally invite you back. Please contact me prior to your next visit at tmathews@thehotelcontessa.com. Troy Mathews General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Hotel Contessa does not disappoint! I recently left the hospitality industry, a four diamond hotel, and Hotel Contessa is everything you want from a hotel. From the minute you arrive, you are greeted by valet and a bellmen to assist you with parking a luggage. Joe, escorted us to the front desk for check in. Check-in was quick and efficient,... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you so much for the 5 star review of your stay at Hotel Contessa. We sincerely appreciate the detailed comments from the moment you arrived to your departure. We strive to provide superior customer service and I’m pleased to read our staff went above-and-beyond to create a memorable experience. I would like to personally invite you back, please contact... More 

Spring, Texas
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

Husband & I stayed here because everywhere in the area was booked up at the time of our visit. Had an emergency so we took what we could get.It was awful from the time we checked in til the time we left. Thank God it was only for one night! It took forever to get checked in (SLOW) and once... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for taking the time to post a review of your recent stay. It is our goal to provide superior customer service and I sincerely apologize you were disappointed in your visit. I will discuss your comments with our team so we may continue to improve our guest experience. Troy Mathews General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Fun, lots of restaurant to choose from, lots of site seeing around the river walk, plenty to do with kids and family, love the stay at hotel contessa you can see the river walk from your room everyone was very nice and respectful

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you so much for the 5 star review of Hotel Contessa. We are so pleased your family enjoyed your stay and we look forward to your return visit. Troy Mathews General Manager More 

Hotel Review Summarization

What travelers say

  • Very nice(23)
  • Rooftop pool(13)
  • Great location(11)
  • Valet parking(9)
  • River walk(7)
  • Front desk staff(5)
  • Las Ramblas(5)
  • Living room(5)
  • Happy Hour(5)
  • Cork Bar(5)
Questions? Get answers from hotel staff and past guests. Ask a question

705 photos of this hotel

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Dining (27)
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Hotel & grounds (96)
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Room/suite (93)
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Bathroom (12)
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Pool/beach area (33)
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Amenities (37)
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Grand Contessa Suite (71)
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Luxury Riverview Double Suite (29)
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Luxury Riverview Executive King Suite (34)
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Luxury Riverview King Suite (36)
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Pool (18)
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Restaurants and Bars (26)
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The Hotel (29)

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Hotel & grounds (17)
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Room/suite (6)
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Dining (7)
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Business center/function rooms (6)
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Family/play areas (2)
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Other (8)
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