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Hotel Contessa

Certificate of Excellence
GreenLeadersBronze level
Hotel website
306 W Market St, San Antonio, TX 78205
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1 room 1 guest
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Hotel Contessa
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2,212 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (611)
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Houston, Texas
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Beautiful, very clean hotel and the staff was awesome! I don't like to travel because I usually hate hotels, but I will definitely recommend Hotel Contessa to all my friends. The rooms are large and the bed was very comfortable. The hotel location was great, we walked to local restaurants and bars. Thank you for a wonderful stay and making... More 

Was this review helpful? Yes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for my niece to swim in the Speedo Junior National Swim Championships. We wanted to be close to the action in San Antonio and this hotel didn't disappoint! Great location, roof top pool with views of downtown and a step out the back door to the Riverwalk. Concierge was terrific, especially Joe, who never steered... More 

Was this review helpful? Yes
Austin, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

Staff was very friendly loved my room. They were very fast with my request It also very close to allot of cool spots to have fun at. Lots of room and the price was very reasonable Can't wait to go back

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for the 5 star review of Hotel Contessa. We sincerely appreciate the compliments to our friendly staff and we look forward to your return visit. Troy Mathews General Manager More 

Jasper, Texas
Level Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed in a river view suite on the fourth floor this past weekend, and we loved everything about the hotel - location, service, and amenities! This hotel had a perfect combination of romance & modernism to it, but still family-friendly for those traveling with kids. It's location is very nice, as it is a quieter part... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

We appreciate the 5 star review of Hotel Contessa. I’m pleased to read you enjoyed the hotel amenities and the ambiance of the décor. Thank you for recognizing our amazing employees and I’m so glad they made your stay exceptional. I’d like to personally invite you back, please contact me at tmathews@thehotelcontessa.com prior to your return visit. Troy Mathews General... More 

Houston
1 review
5 of 5 stars Reviewed 2 days ago NEW

Using another travel site provided me with a good price for a Riverwalk hotel. Went to the hotel's website and was very pleased with our purchase. All the staff we encountered were friendly and helpful. The room was clean. It was in a good location on The Riverwalk. Because we only stayed one night, and got in late that night,... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for choosing to stay at Hotel Contessa for your anniversary. We are so glad you enjoyed the great location, spacious suites and friendly staff. We hope you will come back again very soon. Troy Mathews General Manager More 

NH
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Eddie the concierge adds 1 or 2 stars to this hotel. If you like the contemporary look, this is a nice place. We stayed here for 3 nights, meeting a high school buddy and his wife, who stayed at the nearby Westin. Both were nice hotels, but we liked the Contessa a tad more. We were able to check in... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for your detailed review of Hotel Contessa and for recognizing our amazing staff. We strive to provide superior customer service and I’m pleased to read our team went above-and-beyond to make your stay exceptional. We hope you will return to San Antonio and stay with us again. Troy Mathews General Manager More 

Chattanooga, Tennessee
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a lovely historic hotel. There is no breakfast and parking in $35 per day! The rooms are large and the beds were comfortable. Fellow co-workers commented that the ceilings are low in the fitness center. I don't know if wifi is complementary, but it was provided for my work conference. The restaurant menu in the hotel was limited... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for taking the time to post a review of your recent stay. We appreciate the compliments to our staff and hope you will return again very soon. Troy Mathews General Manager More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

We have traveled a lot and I have to say that this hotel was amazing! The service was excellent and the people who worked there were so friendly and helpful. Extremely clean and well kept. Perfect location on the river. Clean!!! The bed slept better than any other hotel I have ever stayed at. We are going back to San... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you very much for the 5 star rating of your recent stay. We are thrilled you enjoyed the great location and hotel amenities. It is our goal to provide superior customer service and I’m pleased to read our staff went above-and-beyond to make your stay truly exceptional. Please contact me at tmathews@thehotelcontessa.com prior to your next visit. Troy Mathews... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed 5 days ago NEW

I had a few questions about the hotel so I emailed the manager and he responded in a timely fashion, answered all my questions, made my reservation process smooth and gave me a great welcome. Thanks so much Troy! I would definitely recommend this hotel!

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for taking the to post a review and for your questions regarding Hotel Contessa. It was a pleasure to correspond with you so we could answer your questions. It is our goal to provide superior customer service and we look forward to your return visit. Troy Mathews General Manager More 

Melbourne
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Me and hubby spent 3 nights in this hotel. Room was on the 10th floor, was a lovely suite and was exactly as pictured. Check in and out was a breeze. Great location on the riverwalk and lots of restaurants and an easy walk to the Alamo. CVS right nearby for convenience. Special shout out to one of the doormen... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

We sincerely appreciate taking the time to post a review of your recent stay at Hotel Contessa. I'm pleased to read you enjoyed the suites, great location and easy access to the Riverwalk. We hope you will be back again very soon. Troy Mathews General Manager More 

Hotel Review Summarization

What travelers say

  • Very nice(23)
  • Rooftop pool(13)
  • Great location(11)
  • Valet parking(9)
  • River walk(7)
  • Front desk staff(5)
  • Las Ramblas(5)
  • Living room(5)
  • Happy Hour(5)
  • Cork Bar(5)
Questions? Get answers from hotel staff and past guests. Ask a question

711 photos of this hotel

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Dining (27)
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Hotel & grounds (96)
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Room/suite (93)
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View from room (23)
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Bathroom (12)
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Pool/beach area (33)
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Business center/function rooms (3)
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Family/play areas (2)
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Other (93)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (37)
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Grand Contessa Suite (71)
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Luxury Riverview Double Suite (29)
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Luxury Riverview Executive King Suite (34)
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Luxury Riverview King Suite (36)
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Pool (18)
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Restaurants and Bars (26)
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The Hotel (29)

Management photos: Courtesy of the property manager

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Pool/beach area (3)
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Hotel & grounds (17)
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Room/suite (6)
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Dining (7)
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Business center/function rooms (6)
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Family/play areas (2)
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Other (8)
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