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Hotel Contessa

Certificate of Excellence
GreenLeadersBronze level
Hotel website
306 W Market St, San Antonio, TX 78205
Best prices for: 1 room 1 guest
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Hotel Contessa
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Hotel Contessa
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2,009 reviews from our community

Traveler rating
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    436
    116
    68
    63
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lambertville, New Jersey
Contributor
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed today NEW

If one is going to San Antonio for vacation, the ONLY place to stay is on the River Walk, and the Hotel Contessa is just that. Very friendly staff, beautiful rooms, comfortable beds, and walk out the back door and you are on the famed river walk.

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Friendly staff, beautiful rooms, ...excellent location with easy access to the Riverwalk but not in the "hustle bustle"... I would stay there again! One tip - don't pay for early check in. They'll store your bags for free. In our case, they called within 90 minutes saying our room was ready. Overall, a positive experience.

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Contessa_GM, General Manager at Hotel Contessa, responded to this review

We sincerely appreciate the positive review of Hotel Contessa. I’m pleased to read you enjoyed our convenient location directly on the River Walk, spacious suites and friendly staff. We look forward to your return visit. Troy Mathews General Manager More 

Boston, Massachusetts
Top Contributor
142 reviews 142 reviews
60 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located on the Riverwalk, you don't get any closer than this. The rooms are really modern and have a designer touch about them. Very clean and upmarket. The suites consist of two rooms split by the bathroom. The lounge converts into a bed so they could easily accomodate a small family. I found the food and beverage staff were great.... More 

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Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for your review of Hotel Contessa. I’m pleased to read you enjoyed our beautiful suites and Las Ramblas restaurant. I sincerely apologize for the interaction at the Front Desk and I will speak to our staff regarding your comments. I hope you will choose to stay with us again. Troy Mathews General Manager More 

Dodge City, Kansas, USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Located right on the Riverwalk. Rooms are spacious suites but prices are still reasonable. Bedroom with a privacy door, bath was spacious, counter with mini bar (there's no vending but mini bar well stocked and not much higher priced than other hotel vending), living room area with L shaped couch and small table. Rooms are nicely decorated and modern. Very... More 

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Contessa_GM, General Manager at Hotel Contessa, responded to this review

We sincerely thank you for the 5 star review of Hotel Contessa. We strive to provide an exceptional stay to both our leisure and business guests and I’m pleased to read you enjoyed your visit. I will pass along your compliments to our staff and we look forward to seeing you soon. Troy Mathews General Manager More 

Houston, Texas
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice hotel with easy access to the river walk, and walking distance to Alamo. The staff was very courteous and helpful. Rooms were nice and clean. I will say the breakfast was not great, the Sunday buffet was nothing much , so we ordered from the menu. The 2 egg breakfast was well below average for this kind of... More 

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Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for your review of Hotel Contessa. We sincerely appreciate the compliments to our friendly staff, suites and convenient location on the River Walk. I will discuss your comments regarding breakfast to our staff and we look forward to your return visit. Troy Mathews General Manager More 

Austin, Texas
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed with two little kids, and had a great time! The suites have a separate bedroom with a pull-out sofa in the living room, which was perfect for us. The location is great, right on the Riverwalk, and there's also a great pool right on the roof of the hotel -- we used it for quite a while on a... More 

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Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for the 5 star review of Hotel Contessa. We are so pleased your family enjoyed our spacious suites and convenient location on the River Walk. I will pass along your compliments to our staff and we look forward to your return visit! Troy Mathews General Manager More 

Denver, Colorado
Contributor
16 reviews 16 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

First of all, the hotel is quite nice throughout with spacious and well furnished rooms that were very clean upon arrival. The lobby is also quite stylish. Free Wifi is provided and location cannot be beat. Now the bad. The Wifi is comically slow. We had to use our cell coverage to do even the most basic functions. The front... More 

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Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for your candid review of the hotel. I apologize you did not feel there was value in your stay. I will discuss your comments with our staff so we may continue to improve our service. We hope you will choose to come back again. Troy Mathews General Manager More 

Cincinnati, Ohio
1 review
5 of 5 stars Reviewed 1 week ago

We were at the Hotel Contessa for a week during the end of March and first of April 2015. We could not have had a better experience. The location on the river walk is perfect. The rooms were spacious and clean. Best of all was the tremendous hospitality and customer appreciation shown by everyone who worked at this hotel. Each... More 

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Contessa_GM, General Manager at Hotel Contessa, responded to this review

We sincerely appreciate the compliments to Hotel Contessa! I’m pleased to read you enjoyed our spacious suites and convenient location on the River Walk. I will pass along your compliments to all of our staff. I’d like to personally welcome you back, please contact me at tmathews@thehotelcontessa.com. Troy Mathews General Manager More 

Houston, Texas
Contributor
15 reviews 15 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We usually stay at the Westin but the room type we like wasn't available for this trip so we decided to stay at the Contessa. The Contessa Suite is very nice and well appointed. Plenty of room for a several day stay. The equipment hum is noticeable I our room but did not prevent us from enjoying the tv or... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you for choosing to stay at Hotel Contessa. I’m pleased to read you enjoyed the Contessa Suite and service at our hotel. We look forward to your return visit. Troy Mathews General Manager More 

Bronx, New York
2 reviews
5 of 5 stars Reviewed 1 week ago

I drove from New York City to San Antonio. This hotel was the perfect end to a long journey. The staff was pleasant, friendly, and knowledgeable. Definitely what I needed for my first trip to Texas. The room was very clean, and decorated beautifully. The hotel was located in the middle of everything, so I didn't need to drive to... More 

Was this review helpful? Yes
Contessa_GM, General Manager at Hotel Contessa, responded to this review

Thank you very much for your overwhelming positive review of Hotel Contessa. We sincerely appreciate the compliments to our friendly, knowledgeable staff. I’d like to extend a warm Texas welcome back to the hotel, please contact me at tmathews@thehotelcontessa.com. Troy Mathews General Manager More 

Hotel Review Summarization

What travelers say

  • Very nice(24)
  • Rooftop pool(14)
  • Great location(12)
  • Valet parking(9)
  • River walk(8)
  • Living room(6)
  • Cork Bar(6)
  • Happy Hour(5)
  • Las Ramblas(5)
  • Front desk staff(5)
Questions? Get answers from hotel staff and past guests. Ask a question

661 photos of this hotel

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Room/suite (85)
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Dining (25)
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Pool/beach area (32)
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Hotel & grounds (82)
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Bathroom (11)
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Business center/function rooms (2)
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Other (77)

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Amenities (37)
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Grand Contessa Suite (71)
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Luxury Riverview Double Suite (29)
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Luxury Riverview Executive King Suite (34)
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Luxury Riverview King Suite (36)
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Pool (18)
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Restaurants and Bars (26)
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The Hotel (29)

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Room/suite (9)
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Family/play areas (2)
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Hotel & grounds (11)
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Pool/beach area (3)
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Dining (7)
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Business center/function rooms (3)
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Other (9)
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