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Crockett Hotel

Certificate of Excellence
3.0 of 5
Hotel website
320 Bonham, San Antonio, TX 78205
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1 room 1 guest
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876 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (876)
  • Mar-May only
    (248)
  • Jun-Aug only
    (274)
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There are newer reviews for Crockett Hotel
See the most recent reviews
Houston, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

First day there we go to our room to find a big nasty roach in our room....then when we wanted to go out they were so disorganized at the front desk that we waited for valet parking to bring our car 45 minutes later...Next day when we were about to go out our A/C just stop working they said they... More 

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1 review
2 of 5 stars Reviewed 2 weeks ago

This is the first review I have ever written. This hotel was terrible! The location was good, but that's about it. The valet was non-existent, the staff was rude. One afternoon I asked a staff member if he could please refill the water in the dining area, he said, "I will" and kept watching TV as my nephews and I... More 

Was this review helpful? Yes
Dallas, Texas
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I like the Crockett. Its clean. The staff is professional. Its reasonably priced. Its located close to everything. Even parking is reasonable. One thing to keep in mind about the Crockett are the even numbered rooms on the 7th floor. The building's HVAC condenser's are just outside the window of these rooms. I stayed in the Hertzberg suite. It was... More 

Was this review helpful? Yes 2
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice hotel and it's within walking distance of many places, the riverwalk, tower of Americas, and the mall is right across the street. The rooms are nice and the free breakfast was good. The staff was friendly and helpful. I would stay there again.

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Fort Worth, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our Queen room was small and had no view whatsoever, but the room was clean and comfortable. We had arrived on the train and the location of the Crockett was not only convenient to the station, but also a great base to explore any part of the city's downtown. Also, the complimentary breakfast was well stocked, filling, and got the... More 

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Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed the stay here. Right across the street from the Alamo and walking distance from the River Walk and Shopping Areas. The Staff was very Pleasant and Helpful!! GREAT TEXAS HOSPITALITY! The Bartender @ Ernie's was just ONE HELLUVA GAL! So Friendly but yet very Professional. Looking forward to staying @ The Crockett again.

Was this review helpful? Yes
CrockettGM, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback and will share your comments with our staff! More 

Fredericksburg, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

I stumbled upon this beautiful hotel because a lot of hotel bars were already closed. Im extremely over impressed with the staff here. The bartender is a humble gorgeous young lady, wearing a huge smile on her face even though you can just imagine she was probably tired for opening early and closing late. You can tell her customers are... More 

Was this review helpful? Yes
CrockettGM, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback and hearing your description of 'amazing'! More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our stay here was great, it is right across the street from the Alamo, across the street from River Mall, and just down the street from the River walk. All the staff was very friendly, hotel was very clean. Rooms are a little small, but again very clean. Breakfast was ok, my 11 yr old son loved having waffles every... More 

Was this review helpful? Yes 1
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I really wish there was a way to give half stars on this review, because I would like to give 3 1/2. I think it's important when booking here to remember it is a historic structure that has been here a very long time. They have made modern upgrades and it is very clean, but the antiquity of the property... More 

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Nevada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My family and I stayed at this property for 3 nights and I have to truly say it was an awesome hotel. My family and I enjoyed everything about the hotel. Everything in the hotel was convenient. The staff was super friendly and very helpful. Our housekeeping lady was a sweet heart and truly went out of her way to... More 

Was this review helpful? Yes
CrockettGM, General Manager at Crockett Hotel, responded to this review

Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback ! We assume by your description that you meant for a 4 or 5 rating than a 1 More 

Hotel Review Summarization

What travelers say

  • Very clean(8)
  • Great location(5)
  • Friendly and helpful(4)
  • Front desk staff(3)
  • Convention center(3)
  • River walk(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (8)
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Deluxe Double Room (27)
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Deluxe King Room (25)
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Executive Boardroom with Adjoining King and Queen Rooms (40)
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Executive King Room (27)
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King Executive Suite (31)
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Standard Double Room (22)
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Standard Queen Room (21)
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The Hotel (17)

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Room/suite (25)
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Dining (17)
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