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Crockett Hotel

3.0 of 5 320 Bonham, San Antonio, TX 78205
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Certificate of Excellence 2014
Crockett Hotel
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Crockett Hotel
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748 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The location of this hotel was awesome. It is right across the street from the Alamo...and is a very short (5 min) walk to the River Walk. The room was clean and spacious with large bright windows. There was construction right outside our window that started at 8 am every morning but we didn't let that damper our stay. The... More 

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Colorado Springs, CO
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

The location of the Crockett is great - right across from the Alamo, next to a mall, and walking distance to lots of stuff downtown. Rooms and bathrooms are small (but clean), and I found it a bit noisy next to the street. You could hear the horses circling the Alamo until quite late at night 11 pm or so),... More 

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Crystal City
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW via mobile

Great friendly staff, good price except parking fee. Close to Alamo & river walk - rooms small but nice - more boutique style... Nice people as other guests... Allow dogs for a fee. Breakfast was good... Pool area intimate and neat..

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

The ambience was warm inviting and friendly. Ernie's bar was friendly, neighborly, and all around fun. When you come to San Antonio stay The Crockett Hotel!!!! Valet parking was safe, secure and prompt.... 5 star🌟🌟🌟🌟🌟

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texas
Top Contributor
74 reviews 74 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a get-away weekend. We booked a king suite and were very well satisfied with our room. Room was spotless and well appointed. Front desk service was prompt and professional. Valet parking service was speedy, with in and out privileges. Parking is a bit on the pricey side (IMO) at $25/day. Friendly bar downstairs for a drink... More 

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Bakersfield, California
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband surprised me with a trip to San Antonio for my 51st birthday. This has been a place I have always wanted to see and since both my husband and myself are avid loveers of western history we chose the Crocket simply by name. Upon check in we had loads of information to take to the room for planning... More 

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Lincoln, Nebraska
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located just steps away from the Alamo and a few blocks from the river walk the Crockett hotel has it all..... a nice hotel, nice rooms, friendly staff, and rumor has it you may see a ghost. This hotel is the perfect place to get away if you're a history buff it's located literally steps away from the Alamo. If... More 

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Contributor
19 reviews 19 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you mind about location @an affordable price this is the place to stay, BUT don't think you will find friendly staff when checking in. Same thing for breakfast. The valet parking took more than 40minutes to be able to receive our car when checking in. You are just 2 walking streets to the river walk and you're in front... More 

Was this review helpful? Yes 1
CrockettGM, General Manager at Crockett Hotel, responded to this review

We apologize to your for the experience you had with our staff. We work very hard to provide a clean, comfortable and convenient hotel for our guests....but it all starts with customer service. Less than kindness and friendliness from the staff is unacceptable. We will discuss your experience with our staff and refocus on our most basic fundamental - SERVICE.... More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago

The only great thing about this hotel is it's location and Alamo view. We visited San Antonio with other family members and they also had the same impression. Exactly at midnight alarm clocks in both rooms went off plus beds and pillows were very uncomfortable. If you are looking for historic hotel go next door to Menger Hotel. Stayed there... More 

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CrockettGM, General Manager at Crockett Hotel, responded to this review

Thank you for your review after your recent stay. We are disappointed that we fell short of your expectation for this visit to San Antonio. We wish to apologize for your experiences. We will share your comments with our staff. Certainly, we can do a better job of preparing your room (alarms clocks, etc) and provide a clean and comfortable... More 

Top Contributor
50 reviews 50 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a view overlooking the Alamo and the horse drawn carriages. Large rooms for an older hotel. Staff very helpful. Easy walk to the Riverwalk. Would recommend this hotel for anyone staying in San Antonio.

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Additional Information about Crockett Hotel

Address: 320 Bonham, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crockett Hotel 3*
Number of rooms: 138
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Also Known As:
Crockett Hotel San Antonio
Crockett San Antonio
Hotel Style:
#32 Romantic Hotel in San Antonio
#56 Family Hotel in San Antonio
#67 Business Hotel in San Antonio

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