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Comfort Inn & Suites Airport

2.5 of 5
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8640 Crownhill Boulevard, San Antonio, TX 78209
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Comfort Inn & Suites Airport
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Ranked #176 of 352 Hotels in San Antonio
A recent review
3 of 5 stars Reviewed June 22, 2014
Robyn_And Sunnyvale, Texas
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60 Reviews from our TripAdvisor Community

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Traveler rating
    9
    32
    5
    9
    5
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19
12
5
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Comfort Inn & Suites Airport
See the most recent reviews
Portland, Oregon
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed July 15, 2014

Pros: CHEAP (military rate) Friendly staff Cons: Location isn't really ideal and kind of hard to find, so easy to miss the turn! No late check out (see below) Pool looks very gross and is quite small The breakfast made me feel sick, only ate it twice and second time I just had the stale bagel. Elevator smelled bad Ran... More 

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Sunnyvale, Texas
1 review
3 of 5 stars Reviewed June 22, 2014

I will start out with the positives and get to the reason I only rated it average. So the good stuff: from making the reservation to the check in the guy at the desk was very helpful. He was friendly and welcomed our dog. That's another plus, they welcomed the dog and the pet deposit price was very reasonable. Overall... More 

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Level Contributor
5 reviews
2 of 5 stars Reviewed May 20, 2014

There's hardly any lighting.really creepy at night, the pool steps were Brown, the stairs looked like they came straight out of a zombie movie, we stayed there for 2 nights and we didn't realize til we left that there were green stains on the sheets and we KNOW that it wasn't us.morning breakfast gave me and my gf a stomach... More 

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Alexandria, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 17, 2014

I have no idea who reviewed this hotel but they should lose their review privileges. The front desk employees were friendly but they could not cover up for all of the deficiencies of the hotel. The hotel looked like it hadn't been renovated in over 20 years. The room was not available when we checked in because it was still... More 

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Bemidji, Minnesota
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 23, 2014

We stayed here briefly. We arrived fairly late, check in was quick and friendly. Price was reasonable and the room was clean. Location is close to the airport, but the hotel does not offer an airport shuttle. There are several restaurants nearby. We woke up late and went to the breakfast close to the closing time. I expected to find... More 

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Oklahoma City, Oklahoma
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed January 18, 2014

I booked online in advance and got a great rate for 2 nights! The suite was extremely clean, with a fridge, microwave, coffee station, comfy bed, big bathroom with a walk in shower. I could have used a few more towels ... but the towels were plush and smelled good. The breakfast had a lot of variety and was kept... More 

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Medina, Ohio
2 reviews
2 of 5 stars Reviewed January 5, 2014

What ever you do stay away from this hotel if you want to catch your plane. Had a 6:30 AM reservation at the front desk when we checked in the night before to catch our 7:45 AM flight. Chose this hotel to insure we were close on a holiday weekend only to find the front desk at 6:30 AM stating... More 

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Phoenix, Arizona
Level Contributor
195 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
4 of 5 stars Reviewed August 29, 2013

I posted a couple weeks ago and it suddenly fell off tripadvisor. I noticed reviews for this property are sporadic so perhaps something is wrong that reviews are dropping off. I arrived around 2am after a delayed flight. Checkout went smoothly, and I crashed. I was only there a few hours but everything went well, including breakfast. I do recall... More 

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Double Oak, TX
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 22, 2013

With Comfort Inn, you know what you get. It's nothing fancy, but this hotel was very clean, fairly new, and conveniently located (although a bit hard to find at first, although my GPS took me right there). We had a mini suite, with a sitting area separated from the bed area by a 3-foot wall. My only negative is that... More 

Was this review helpful? Yes 1
tx806, General Manager at Comfort Inn & Suites Airport, responded to this review

Dear Diane, Thank you for your feedback, it is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Margo Shader-Garza General Manager Comfort Inn & Suites Airport 2102492000 More 

Jackson, Tennessee
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 19, 2013

Very nice room, very nice hotel, first visit to San Antonio. Only problem again concerned the dog. After we got checked in and took the dog and the luggage up to the fourth floor, received a call from the front desk saying that they noticed we had a dog with us and asked if the dog was going to be... More 

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