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Hyatt Wild Oak Ranch

Certificate of Excellence
9700 West Military Drive, San Antonio, TX 78251
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1 room 1 guest
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Hyatt Wild Oak Ranch
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516 Reviews from our TripAdvisor Community

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Traveler rating
    328
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    30
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    17
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337
80
5
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
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All months
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at a lot of time shares, this is my 4th resort this year alone, so I will only comment on what I or my guests experienced first hand, and not an overall review. If I didn't mention it we didn't use it, see it or have a problem with it. Best things that we liked - *... More 

Was this review helpful? Yes 1
UK
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We were on the verge of checking out after our first night. We had so many annoying little issues we were honestly about to move our family of 6 to the Hilton instead. It started with the room we booked (2 bed suite). It turned out to not be a two bed suite, but a one bed with an attached... More 

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Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review

Dear Weezarelli, I would like to thank you for taking the time to share about your experience at The Hyatt Wild Oak Ranch. Please accept my sincere apology for the challenge that you experienced with the shuttle and the layout of your unit. I was very pleased to read that our Manager on Duty was able to take care of... More 

Los Angeles, California
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is mostly comprised and marketed toward timeshare owners; however, you can book a stay as a regular guest, too. I was traveling by myself with a toddler and had a 2nd floor room. The only reason this place gets 4 stars is because there is no one to help you with luggage if you wanted it. There is... More 

Was this review helpful? Yes 1
Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review

Dear TexasKPB, I am so pleased that you had such an enjoyable visit. I did want to reach out to let you know that although we do not have the traditional bellman at our property, we do always have associates available that can assist with luggage. Please just let us know at the front desk upon arrival or departure that... More 

Round Rock, Texas
Level Contributor
183 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved the cleanliness of our unit, and the space to spread out. The bathtub is the biggest one I have ever seen! The lazy river was my favorite! No crowd..just peace and calm. We truly loved our stay.

Was this review helpful? Yes 1
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great getaway place if you are from Houston, Dallas, or Austin. Nice lazy river. Very friendly staff, great service. Elsa at concierge was very helpful in giving us tips around San Antonio. Decent accommodation. Parking gets full in the evening but there is enough parking. Morning walk on the trail by the golf course is very pleasant. You can see... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 4 weeks ago

This was our first time in the Hyatt Wild Oak Ranch and it was fantastic! The room was super clean, staff was very kind and helpful. When I checked in Dany Rodriguez was the manager at the front office, he was very nice and professional and he help us a lot as well as Alex (the driver). We are looking... More 

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Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wild Oak Ranch Hyatt was great. The pools, lazy river, water slides were exactly what we wanted.i liked how they offered daily activities. Exercise classes, movie nights, My kids are 3&5, and we enjoyed picking up a marshmallow "kit" from the front desk too. We cooked in a lot; my husband and I enjoyed the poolside bars. Great place!

Was this review helpful? Yes 2
Calgary, AB
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a gorgeous two bedroom unit right next to the recreation centre. Our unit was beautifully appointed, spotless, with luxurious linens and towels. We loved the lazy river and the pool area, our kids were entertained all week. Mom and Dad loved the happy hour specials, especially the $5 margaritas from 3-6:) The service at the front desk, concierge,... More 

Was this review helpful? Yes 1
San Antonio, Texas
Level Contributor
58 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Various family members have stayed here and we have yet to have a bad experience. It is a great little secret place. Most people think about the Hyatt Hill Country and don't know that the Wild Oak Ranch is right around the corner. The amenities are great and the staff is always ready to help / answer questions. They(Angelica) helped... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 21, 2015

I have stayed in a studio and a 1 bedroom and a 2 bedroom. They are all nice and were perfect for 2 and 3 and 4 people! It has always been such a nice visit with Starbucks and restaurant etc. and we have recommended this time share to others. BUT our last two stays we have been locked out... More 

Was this review helpful? Yes 4
Jami C, Resort Manager at Hyatt Wild Oak Ranch, responded to this review

Dear LauraAshlee4, Thank you for taking the time to share very valuable feedback regarding your recent visit to The Hyatt Wild Oak Ranch. Please accept my sincere apology for the response that you received when reporting what happened with your keys and door being open. I hope to be able to offer a personal apology and discuss your experience with... More 

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