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Super 8 San Antonio/Riverwalk Area

#113 of 352 Hotels in San Antonio
Certificate of Excellence
2.0 of 5
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302 Roland Avenue, San Antonio, TX 78210
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Super 8 San Antonio/Riverwalk Area
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Ranked #113 of 352 Hotels in San Antonio
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Jeff G Oklahoma City, Oklahoma
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205 Reviews from our TripAdvisor Community

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Traveler rating
    74
    68
    37
    18
    8
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79
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28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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  • All months
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  • Mar-May only
    (65)
  • Jun-Aug only
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    (51)
  • Dec-Feb only
    (35)
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Windsor, California
1 review
4 of 5 stars Reviewed 1 week ago

I live in Ca., last summer I went to Texas to visit my grandchildren for 3 weeks and I stayed at the Super 8. I was very impressed with the staff, who were very kind and efficient. The manager, Tahsin, was especially good to us and very friendly. My grandchildren and I had a great time in the pool and... More 

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Nevada, Missouri
1 review
1 of 5 stars Reviewed 1 week ago

Front desk was clean,and the gentleman,was very polite,and very helpful,we get to our room and it was clean smelled fresh,but we killed 3 roaches,we had to keep everything zipped up as to not take home any unwanted souvenirs,second night I killed 2 more roaches.also no ice machine,or vending machines after lobby closed,that seemed odd.

Review collected in partnership with Super 8

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Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this review

We apologize for the inconvenience and we want you to know this is not common practice at the hotel. We will do our best to fix these situations; however, we would appreciate if you could contact the hotel directly, (210) 798-5500 so we can get additional info so we can address it as quick as possible. More 

Cedar Park
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Have some of the best people working at this place Joe and Bianca. Have stayed at this place many times with the best service anyone can get. Clean, low water pressure but will do. Thanks for the hospitality. Marta

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this review

Thank you so much for your feedback. We are glad your stay was a great one. We do our best to make our guests have a great stay. Once again, thanks for the comments, and we hope to see you again in the future. More 

Austin, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Despite the friendliness of management and staff, this property is in dire need of a complete overhaul. We had plans to be out and about for most of our trip so just having our "suite" for sleeping was endurable. The sofa and carpets were stained and smelly; the furniture was scratched and worn; the toilet seat had to be repaired;... More 

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this review

Thank you for taking the time to leave feedback. We assure you, your comments are appreciated, as we know what we need to improve to make sure guests have a pleasant stay. We apologize for your inconvenience, and we will use your comments to fix the issues. More 

Baltimore, Maryland
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed in a king bed room. Very large room with king bed and couch (may have been a "suite"). The room and bathroom were very clean. Comfortable bed. Good work and desk area with adequate work chair. Furniture is solid, but is worn and needs upgrade (e.g., some of the dresser handles were missing, although the drawers worked just... More 

Was this review helpful? Yes
Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this review

Thank you for taking the time to leave feedback. We are glad your overall stay was a good one. We read all comments and use it to better our property and our rooms. Once again, thank you so much for taking the time, and we hope to see you in the future. More 

Houston, Texas
1 review
5 of 5 stars Reviewed 5 weeks ago

Stayed for 2 nights. No complaints. The service was great, very sweet and friendly staff. Room was clean. Breakfast was good. We needed extra pillows late at night and there was no problem with the staff bringing it to us. It was a plesant stay for us.

Review collected in partnership with Super 8

Was this review helpful? Yes
Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this review

We are glad you enjoyed your stay with us. Thank you for taking the time to leave feedback. We do read all comments to make sure we are doing our best to make our guests feel comfortable. Once again, thank you for your time, and we hope to see you in the future. More 

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