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Holiday Inn Express Hotel and Suites San Antonio SE By AT&T Center

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2027 SE Loop 410, San Antonio, TX 78220
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1 room 1 guest
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Holiday Inn Express Hotel and Suites San Antonio SE By AT&T Center
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11 Reviews from our TripAdvisor Community

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Traveler rating
    6
    2
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    2
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4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Experience started before I got there, I had spoke to Mrs. Davis the Gm on Monday in regards to helping me with my proposal. I gave her the info and it was set. She went all out for that had everything set up it was great ( she said yes). The whole team was involved so everyone deserves the... More 

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1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 13, 2015

We paid in advance, non-refundable, for a non-smoking 2 queen bed suite. When we arrived, they had changed our already-confirmed room to a smoking room with one bed. They said the hotel was full and there was nothing they could and the hotel was "overbooked". Several other families that arrived with reservations were told they'de have to find a room... More 

Was this review helpful? Yes 4
Amarillo, Texas
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed December 7, 2014

The hotel is close to the highway but it did not stop me from sleeping very well. The room was clean and comfortable. The staff was friendly and nice. Overall it was a comfortable stay. The breakfast looked good but I did not eat. The coffee was good.

Was this review helpful? Yes 1
Round Rock, Texas
Level Contributor
125 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 5, 2014

Rooms were very clean. It was surprisingly quiet for being as close to 410 as it is. Breakfast was GREAT - huge selection. The bed was not the most comfortable - it was a bit too firm for my liking. I would definitely stay here again.

Was this review helpful? Yes 1
Level Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 25, 2014

i called my wife immediately and told her what an awesome place this was. everything is so new and clean. treat yourself to the King Suit and you will have wooden floors and really neat fixtures. the staff was excellent and the workout facility allowed me to out in a 5K before bedtime. nice nice nice.

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Waco
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 12, 2014

We went to watch a WNBA game at the ATT center. We chose Holiday Inn because of the price and we belong to their point club. This hotel as all the other Holiday Inns we stayed was very nice. The staff was friendly. The room very clean. It was easy to get to off the freeway.

Was this review helpful? Yes 1
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 15, 2014

Hotel & rooms were very clean. Staff was somewhat friendly. We needed a roll away bed & had to wait 25 minutes to speak to front desk attendant as she was the only one there and was taking care of other customers. After the long wait we were told the hotel only had 1 roll away and it was already... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites San Antonio SE By AT&T Center, responded to this review

Dear Soria2013, Thank you for staying with us and providing us with your valuable feedback. It is wonderful to know you appreciate the the cleanliness of our property. We always try our best to ensure we meet our guests needs and expectations and on this occasion we apologize for your disappointment with the service you received. We appreciate the candid... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 10, 2014

I stayed at this hotel on June 5-6, driving more than 6 hours with still 5 hours to go to get home we decide to stay my family and I to rest after the long drive that day and the day before. We wake up next morning leave before check out time and the next day I see the charge... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel and Suites San Antonio SE By AT&T Center, responded to this review

Dear Jessica G, We appreciate that you took the time to review our hotel. Let me take this opportunity to apologize for any inconvenience you experienced while visiting our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the... More 

Level Contributor
6 reviews
4 hotel reviews
5 of 5 stars Reviewed May 7, 2014

Spent an week here conducting business meetings in early April. The hotel is brand new and fully functional. If there were any "glitches" to be worked out it was not apparent to any of the guests. All of the rooms and hotel accommodations and kept meticulously clean and the staff was truly wonderful to get to know and work with.... More 

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Naples, Florida
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed February 13, 2014

I recently stayed at this new property and the staff was extremely kind. Francine was delightful and kind even though the lobby was very busy. The rooms were very clean and the breakfast was really delicious. We'll stay here next time we come through town.

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