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All 352 San Antonio hotels

Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

2.5 of 5 Hotel   |   1309 East Commerce, San Antonio, TX 78205 (East Side)
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74%
Ranked #116 of 352 hotels in San Antonio
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
DaiJam2 Pontypridd, United Kingdom
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132 people have reviewed this hotel

Traveler rating
    50
    45
    24
    11
    2
See reviews for
43
31
5
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Pontypridd, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel was in a great location, close to the Alamo and city centre. Reception staff seemed reasonably pleased to see us - which was in contrast to the great welcome we received in most other Texas establishments. Rooms and public areas were in need of some TLC: lots of chips, scratches and marks on walls etc, needed refurbishment throughout.... More

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STUART
Top Contributor
142 reviews 142 reviews
60 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here for several days on a recent business trip to the area. This property was undergoing a minor facelift while we were here, but that did not interfere with our stay. The staff were all very friendly and accommodating. We particularly enjoyed the complimentary shuttle to the downtown River Walk. This property was much less... More

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New Braunfels
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Reasonably priced and very clean. The girl at desk was very friendly and helpful as to directions to sites. The breakfast was very good. The beds were comfortable. We enjoyed our stay and will stay there again if in San Antonio.

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North Miami, Florida
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I read a lot of comments about construction prior to staying at this property but as of July 15, 2014 there didn't seem to be a lot of construction or renovations going on, at least none that impacted my stay. The staff was very friendly and attentive and if you're going to the Alamo Dome or AT&T Center for an... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear WorldTravelerTodd, Thank you for writing a review about your recent stay with us. I am glad to know that our location suited your needs and you were pleased with your overall stay. I would also like to thank you for your kind words regarding our staff. We're pleased you experienced our award winning service and hospitality. Thank you again... More

Austin, Texas
1 review
3 of 5 stars Reviewed 4 weeks ago

Small; convenient location. It's old but is being renovated. Clean, comfy room. Disappointing breakfast buffet falls short of the HI Express standard I expect. VERY slow elevator -- hope it gets updated. .

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear Melanie M, Thank you for taking the time to post your comments. We are pleased you liked the convenient location of our hotel and the cleanliness of your room. We're sorry for the shortfalls you have experienced during your stay. Your review will be used to consider improvements needed and we hope that you can give us a chance... More

Texas
Top Contributor
70 reviews 70 reviews
54 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 3, 2014

I was making a flying trip through San Antonio to show an overseas visitor a little of the city. While I was on the road my sister in another city made a reservation for us at this hotel. Yes, it is under renovation and the rooms are smaller, etc. I have to say, though, that I was pleased to get... More

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Manila
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 27, 2014

Holiday Inn Express San Antonio near the Riverwalk Center offers good accomodation to relatively affordable price compared to those giant hotel chains in the area. Though not as close to the riverwalk area, Holiday Inn Express offers shuttle services to bring you and pick you up within the area. One thing I loved the most about Holiday Inn Express is... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 1, 2014 via mobile

Hotel was terribly hard to find because of lack of signage at street level. We called to get directions the desk clerk was very nice even after two calls. The lobby & breakfast area is very nice but the hallways, elevator & carpeting are old and worn out. I found and have photos of wiring hanging out of walls, duct... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear Curtis M, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. Icertainly appreciate the compliments on the staff and the level of service provided. It encourages our team members to work even harder and consistently delight our guests. However, I would like to apologize for any inconvenience the... More

Amsterdam, The Netherlands
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 29, 2014

The hotel is undergoing renovations (april 2014) and the elevator is still in need of renovation. Noiselevels in the rooms on the frontside are unacceptable since you hear trains blow their whistle all night. Also car-noise is loud and clear. The room is basic, nothing fancy, beds are good and staff is helpful. Poolarea is small. Parking is free and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear rare_complaints, Thank you very much for taking the time to write your comments. We understand that having a comfortable stay is important and it sounds like we fell below your expectations. We are sorry for any inconvenience you experienced due to the noise. While we understand that your stay was not 100% satisfactory, we would hope that you would... More

Mission, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 13, 2014 via mobile

From making reservations to our departure, staff were attentive and helpful. Because of construction in the hotel, we requested a room away from any noise. Our room was neat and clean. The hotel shuttle was prompt to deliver and pick us up from our events at the convention center. The drivers were helpful, one running inside to make an ice... More

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Additional Information about Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

Address: 1309 East Commerce, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio Rivercenter Area
Holiday Inn Express Rivercenter
Holiday Inn San Antonio
San Antonio Holiday Inn

59 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style
#73 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area. We are also the closest Holiday Inn Express hotel to The Riverwalk, Convention Center, Rivercenter Mall, Alamo Dome. This San Antonio downtown hotel is 100% smoke free!! All of the guestrooms in our hotel include microwaves & refrigerators, complimentary in room coffee, complimentary high speed Internet access, & of course, our Simply Smart Bedding Collection as well as our Stay Smart shower head. Upgrade to one of our suites for additional space & comfort. All of the hotels suites include wet bars, sofa sleepers in the living room & separate televisions in the bedroom & living room. With features like free hot breakfast, free Internet access, free shuttle service to Convention Center, River Center Mall and Market Square, free parking, why stay anywhere else? Our friendly staff & special services make us the Smart choice when staying in San Antonio. Stay Smart at the Holiday Inn Express Hotel & Suites Rivercenter Area & leave everything to us. Again, welcome to San Antonio!! We look forward to having you!! ... more   less 
Number of rooms
81

Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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