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All 353 San Antonio hotels

Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

2.5 of 5 Hotel   |   1309 East Commerce, San Antonio, TX 78205 (East Side)
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74%
Ranked #108 of 353 Hotels in San Antonio
Certificate of Excellence 2014
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137 reviews from our community

Traveler rating
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    2
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45
31
5
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Top Contributor
288 reviews 288 reviews
178 hotel reviews
322 helpful votes 322 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I always try to find a location near the Riverwalk for my stays while in San Antonio on business, but with corporate guidelines I need to keep my stays at $105 or less before taxes. Well, that is nearly impossible downtown. I thought I would give this location a try as it came in at $98 before taxes. I am... More

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Elmhurst, Illinois
1 review
5 of 5 stars Reviewed 3 days ago NEW

It is said that 1st impressions last. This Hotel made this happen. From check-in to our departure the Staff was outstanding. Great clean and neat rooms. Hospitality all around. The shuttle van and drivers made it easy for us to get around. Extremely courteous and friendly, even humor was included. Breakfast was very good with a lot to choose from.... More

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The staff here is really what creates the magic. Renovations wrere being done, but the staff bent over backwards to ensure your stay was comfortable and not inconvenienced by anything. The room were quiet, spacious, spotless, mini suites that was a short walk or a shorter shuttle ride to Riverwalk. They had a hot breakfast with variation daily that ended... More

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Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We were so surprised that it was in fact a suite. All rooms have a livingroom, bath and bedroom. We were entertaining family so it was a great comfortable meeting place. Breakfast is free and was the best free breakfast we've had so far. Staff is the best. Only a few minutes outside of Riverwalk and walkable. I would recommend... More

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Austin, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Couldn't believe how horrible my experience was at this Holiday Inn Express. The breakfast was bad. I don't think I have ever seen a spoiled jelly pack ever (well saw it this time). Only one treadmill worked in the workout room and they only had two. Couldn't get the computer in the business center to go to any website it... More

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Pontypridd, United Kingdom
Contributor
18 reviews 18 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 16, 2014

The hotel was in a great location, close to the Alamo and city centre. Reception staff seemed reasonably pleased to see us - which was in contrast to the great welcome we received in most other Texas establishments. Rooms and public areas were in need of some TLC: lots of chips, scratches and marks on walls etc, needed refurbishment throughout.... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear DaiJam2, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests,an it makes us happy to read our location and amenities were suitable to your needs. We truly appreciate your comments regarding our staff as we pride ourselves on excellent customer service. Your positive feedback makes it... More

STUART
Top Contributor
144 reviews 144 reviews
60 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed August 14, 2014

My wife and I stayed here for several days on a recent business trip to the area. This property was undergoing a minor facelift while we were here, but that did not interfere with our stay. The staff were all very friendly and accommodating. We particularly enjoyed the complimentary shuttle to the downtown River Walk. This property was much less... More

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New Braunfels
2 reviews
4 of 5 stars Reviewed July 30, 2014

Reasonably priced and very clean. The girl at desk was very friendly and helpful as to directions to sites. The breakfast was very good. The beds were comfortable. We enjoyed our stay and will stay there again if in San Antonio.

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North Miami, Florida
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 21, 2014

I read a lot of comments about construction prior to staying at this property but as of July 15, 2014 there didn't seem to be a lot of construction or renovations going on, at least none that impacted my stay. The staff was very friendly and attentive and if you're going to the Alamo Dome or AT&T Center for an... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear WorldTravelerTodd, Thank you for writing a review about your recent stay with us. I am glad to know that our location suited your needs and you were pleased with your overall stay. I would also like to thank you for your kind words regarding our staff. We're pleased you experienced our award winning service and hospitality. Thank you again... More

Austin, Texas
1 review
3 of 5 stars Reviewed July 19, 2014

Small; convenient location. It's old but is being renovated. Clean, comfy room. Disappointing breakfast buffet falls short of the HI Express standard I expect. VERY slow elevator -- hope it gets updated. .

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Dear Melanie M, Thank you for taking the time to post your comments. We are pleased you liked the convenient location of our hotel and the cleanliness of your room. We're sorry for the shortfalls you have experienced during your stay. Your review will be used to consider improvements needed and we hope that you can give us a chance... More

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Additional Information about Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

Address: 1309 East Commerce, San Antonio, TX 78205
Phone Number:
Location: United States > Texas > San Antonio > East Side
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area 2.5*
Number of rooms: 81
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio Rivercenter Area
Holiday Inn Express Rivercenter
Holiday Inn San Antonio
San Antonio Holiday Inn

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