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Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area

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1309 East Commerce, San Antonio, TX 78205
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Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area
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170 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was in San Antonio for a class at the Culinary Institute of America. I was looking for a reasonable hotel and this definitely fit the bill. Beautiful hotel, just away from the hustle of the Riverwalk/downtown area. When I arrived I was greeted by very friendly desk staff. She was extremely helpful and was full of suggestions for restaurants... More 

Was this review helpful? Yes
Mahesh F, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

We are so happy that you enjoyed your stay and we hope that you will make us your "Go To" hotel for San Antonio. Thank you for the wonderful comments! We hope to see you again. More 

TROPHY CLUB TEXAS
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We just returned from San Antonio weekend May 30-31st. Our stay at the Holiday Inn was very nice. The location is just NE of all the main Downtown River Walk Attractions. There is a free shuttle from the Hotel to the River walks main places to see. It is close enough to walk but just far enough to want to... More 

Was this review helpful? Yes
Mahesh F, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

We are beyond thrilled that you enjoyed your stay. Our staff works hard to make sure our guest(s) are happy and taken care of. I have made it a point to share your wonderful comments with our staff and David. He, personally, say's Thank You for the kind words. We hope that you will stay with us again in the... More 

Big Island, Hawaii
Level Contributor
188 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed May 25, 2015

The rooms were very comfy and the breakfast was quite nice. This is an interesting place because it's on the "wrong side of the tracks". It is within walking distance of the Riverwalk if you're reasonably fit. It's not a dangerous area to be walking through (I hope) but it's clearly in the stages of new blood and new renovation.... More 

Was this review helpful? Yes
Mahesh F, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for taking the time to write us a review. You hit the nail on the head when you mentioned new development in our area. The city of San Antonio is in the works of developing our area for more tourism. We like to think we are on the "quieter side of the tracks." We hope that you come... More 

Greensboro, NC
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 15, 2015

My husband, 13 year old son, and I stayed here for two nights. We all thought the guy at the front desk was great. He worked every day we were there and always remembered us and talked to us.The rooms are very comfortable, and we all loved the beds and pillows. We liked that there was free parking and plenty... More 

Was this review helpful? Yes
Mahesh F, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for your comments! We are so pleased you enjoyed your stay with us and the accommodations we provide. Our staff works hard to offer the very best service to each of our valuable guests, such as yourself and we have shared your praise with them. We apologize you had to wait so long for our complimentary shuttle during... More 

American Fork, Utah
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 3, 2015

Staff very helpful. Quiet location. Free parking. Walking distance to Riverwalk area and convention center. Great hot breakfast. Rooms very clean. Would definitely stay here again. Only criticism is the smallness of the bathroom. Bathroom door misses toilet seat by fraction of an inch.

Was this review helpful? Yes
Mahesh F, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for your comments! We are always happy to see that our guests have enjoyed their stay with us and we have shared your praise with our staff. We are looking forward to seeing you again on your next visit. More 

Nottingham, United Kingdom
Level Contributor
193 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed May 2, 2015

We arrived at 1pm not expecting to be able to check in but our room was ready. I am so glad they did as around 4pm, the hotel really got busy as there was a game on between Mexico and America that night at the stadium close to the hotel. The staff were very pleasant and helpful, and went out... More 

Was this review helpful? Yes
Mahesh F, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for staying with us. WE are thrilled that you enjoyed your stay and accommodations. Our staff works hard to make sure our guests are happy. We look forward to seeing you again someday and we hope that you choose us as your hotel when you return. Thank you for the wonderful comments. More 

Portland, Maine
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 25, 2015

Lovely clean comfortable hotel within minutes from down town. The staff was very pleasant and helpful. The rooms were large,clean, comfortable with comfortable beds. Loved having the pull out couch, fridge and microwave in the room. Other great amenities was the free shuttle that dropped you off in three areas of downtown San Antonio. It ran every half hour until... More 

Was this review helpful? Yes 1
Mahesh F, Guest Relations Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for your comments! We couldn't be more pleased you enjoyed your stay with us. Our staff does their best to offer every one of our guests great service and a comfortable stay. We have shared your praise with them and we look forward to accommodating your next visit to San Antonio! More 

Gulfport
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 29, 2015

This hotel is an excellent location very near the River Walk. We took full advantage of the great breakfast bar each morning, and the nearness to attractions. We had no trouble taking our car down to the River walk on a late Sunday afternoon to enjoy a stroll on the walk and a great meal. There are many parking lots... More 

Was this review helpful? Yes 1
Mahesh F, General Manager at Holiday Inn Express Hotel & Suites San Antonio Rivercenter Area, responded to this review

Thank you for your comments! We are so pleased you enjoyed your stay with us and the accommodations we provide. Our staff works hard to offer the very best service to each of our valuable guests, such as yourself and we have shared your praise with them. We certainly hope to accommodate your next visit to San Antonio and would... More 

Austin, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 25, 2015

The main concern we had was lack of sufficient parking spaces for the number of rooms. We had to park across the street in an un-lit parking lot not owned by Holiday Inn. Others had to park on street. The toilet 'roared' every time it was flushed which was sleep depriving~ and it rained most of the weekend and San... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed March 11, 2015 via mobile

This hotel was great! Conveniently located to the Spurs game we attended last night, as well as being shuttled over to see the Alamo beforehand. The staff was awesome! They were friendly and went above and beyond with helping to meet our needs, particularly David. Ask for him if you need help! The rooms were spectacular, especially for the cost!... More 

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