Cobwebs in rooms, rooms full of dust - Sink and bathtub did not drain. Their Vallet 3-4 standing around while guest returning to their rooms waiting in line for several minutes, then one of the valett was rude and told us to go around again.... More

The hotel is fairly nice however it could use some more lighting in the check-in area and in the rooms. It's in close proximity to the Riverwalk and within walking distance of the Alamo. The rooms are a good size and come with a full complement of drinks in the mini-bar. The beds were comfortable and clean. The food at... More

$29 per night parking is ridiculous! Bad matresses covered with Egytian cotton sheats, ridiculous. Loud street noise and thin walls between rooms,ridiculous. The employees are uneducated zombies and are some of the worst i have ever encountered, ridiculous! Happy hour only during the week,ridiculous. This hotel is ridiculous! More

good is where it stands. I only have two bones to pick with Valencia; and only because they hand you a card claiming to be one of the best hotels in the nation that I'm going to hold their feet to the fire. First, some of the employees have a disconnet with the customer. Service has to be above par... More

Great decor, very trendy and spacious rooms, great location and a good rate, we were very happy with our choice. Highly recomended. More

My new husband and I stayed here on our wedding night, and it was absolutely perfect! The staff was friendly and accommodating for our every want... early check-in to accommodate a busy wedding-day schedule, chilled champagne and chocolate covered strawberries when we arrived, and late check-out for plenty of time to relax! The hotel is beautiful and well decorated, the... More

I love chic, boutique hotels and am very picky about where I stay but I was genuinely blown away by this place. The whole hotel is an experience--from the floor-to-ceiling waterfall in the entry way to the dimly lighted sort of sexy lobby on the second floor. The lobby area which houses the restaurant, bar and has a balcony with... More

Stayed one night at this hotel, great location right on the River Walk. The room was spacious and clean and the bed was comfortable. Hotel had free WiFi too, which is uncommon these days for "upscale" places. The overall feel of the hotel is more geared towards couples as the entire hotel is very dimly lit throughout. The noise from... More

We were greeted by a receptionist who was to say the least officious and certainly not very warm or friendly. I had requested and paid for on-line an upgrade but was told there were none. The room we were taken to was 721. We had booked and paid for a Riverview Room. This room had neither the view nor the... More