We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites San Antonio Northwest

3.0 of 5
5535 University Heights & Silicon Road, San Antonio, TX 78249
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Hotel & Suites San Antonio Northwest
Ranked #30 of 343 hotels in San Antonio
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

34 reviews from our community

    Trip type
Traveler rating
    23
    6
    5
    0
    0
Date Rating
Friendswood, Texas
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 15, 2013

This hotel is new. Got upgraded to a suite which was very spacious. Separate bedroom from living area. 2 TVs. Close by to UTSA, Sams club, Walmart and lots of restaurants. Does not have comp breakfast but it is worth the stay as there are many other places to eat. I would recommend this hotel.

Was this review helpful? Yes 1
san antonio
1 review
5 of 5 stars Reviewed April 14, 2013

We live in SA and had a minor crisis at our home and had to move out for a few days. We stayed here and I am so glad we did. The service was excellent! The rooms were large, comfortable, and elegant! We have 3 boys ranging in age from 10-20, myself and my husband and we did not feel... More

Was this review helpful? Yes
Santa Cruz, California
1 review
5 of 5 stars Reviewed April 3, 2013

I stayed at the Holiday Inn and Suites for a week on a business trip. The staff was very friendly and helpful. I got my dates incorrect but they accommodated me with no problems and also were able to help my colleagues get a room when they were unable to stay at the hotel they had reserved rooms with. The... More

Was this review helpful? Yes
Camberley, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 22, 2013 via mobile

Hotel generally good. Rooms are nice, front desk staff pleasant and helpful. The breakfast was absolutely appalling - rude and slow service, and terrible, terrible food. Avoid this - there are plenty of other places to eat close-by.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites San Antonio Northwest, responded to this review
April 10, 2013

Dear James L, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our front desk staff and rooms. However, We’re sorry you about your poor breakfast experience. We will address this point. I assure you the feedback of our hotel will be... More

Richmond, Texas
1 review
3 of 5 stars Reviewed March 14, 2013

Here 2 nights on a family vacation. The hotel is near many restaurants and Walmart is conveniently next door. The room was CLEAN, and that says alot. The young lady at the front desk Holly was friendly, but when asked about the HOT TUB she almost evaded the question. The hot tub was not working and they were expecting a... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites San Antonio Northwest, responded to this review
April 1, 2013

Dear Barb V, Thank you for leaving us a review. It is pleasing to know that you found our location to be suitable for your needs and our room accommodations comfortable. However, I would like to apologize that you found your stay to be less than satisfactory due to the hot tub malfunctioning. Your comments will be forwarded to the... More

Houston, Texas
1 review
3 of 5 stars Reviewed March 14, 2013

This would be my family's second time staying at this hotel. We were trying this hotel out after faithfully lodging with another hotel chain for years. The first time everything was great! On this visit, our experience started before we checked in, I called to see where was the nearest pizza place and was left on hold for over 5... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites San Antonio Northwest, responded to this review
March 28, 2013

Dear S Z, Thank you for taking the time to post a review of our property. Please accept my sincerest apologies for the inconveniences you encountered during your stay and for the negative impression you had with the quality of the service you received regarding the condition of the water you encountered. We will certainly discuss your comments with the... More

Pearland, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 13, 2013

We were here 2 nights on a family vacation. Overall this was just an OK visit. While I won't go out of my way to go here again, neither is it a place I would warn people away from: The good: - Location, location, location. 5 minutes from Fiesta TX, IMAX theater, and La Cantera mall, even at rush hour.... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites San Antonio Northwest, responded to this review
March 28, 2013

Dear Steve4242, Thank you for your feedback regarding your recent visit at our hotel. I am glad that you liked our location and found the staff friendly. Please accept my sincerest apologies for the overall dissatisfaction you have experienced during your stay. Rest assured that your comments will be reviewed by our team and take actions accordingly. We hope that... More

Saskatchewan
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 23, 2013

Can't say enough good things about the room - king size bed, sofa and lots of room. Very clean and all the extra's. Restaurants close by didn't open for breakfast so we tried the restaurant in the hotel - poor service and awful food. Only one waitress on duty but there were only 2 other people in the room other... More

Was this review helpful? Yes 1
See 2 more reviews by c0untrygal for San Antonio
Celina
1 review
5 of 5 stars Reviewed February 20, 2013

This is a great hotel in a good location. Rooms were clean and staff was friendly. Beds were comfortable. The kitchenette comes in very handy. There is a Wal-Mart next door for getting drinks and late night snacks to keep in the room. The location is great convenient to downtown and theme parks. This was our second stay and we... More

Was this review helpful? Yes
fort worth,tx
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 19, 2013

We booked two nights here (two adults, two tweens) to visit family. The room is very nice, and the staff was very nice and helpful. The beds were very soft and the pillows are super fluffy. The room and bathroom were very clean. However, there were not enough towels for 4 people, and two of the ones we had had... More

Was this review helpful? Yes
Drury Plaza Hotel San Antonio North
Great value on a similar hotel
San Antonio, TX
4.5 of 5 stars 85 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in San Antonio
Trendy
Holiday Inn Express Hotel & Suites San Antonio NW Near Seaworld
Holiday Inn Express Hotel & Suit... 4.0 of 5 stars 39 reviews
Family-friendly
Microtel Inn & Suites by Wyndham San Antonio by SeaWorld/Lackland AFB
Microtel Inn & Suites by Wyndham... 4.5 of 5 stars 163 reviews
Romantic
Drury Plaza Hotel Riverwalk
Drury Plaza Hotel Riverwalk 4.5 of 5 stars 1,097 reviews
Luxury
Country Inn & Suites By Carlson San Antonio Airport, TX
Country Inn & Suites By Carlson ... 4.5 of 5 stars 107 reviews
Show Prices ABS:HotelCheckRates-d1673471?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2340364?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d625299?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1200768?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travelers also viewed these San Antonio hotels
Drury Plaza Hotel San Antonio No... 4.5 of 5 stars 85 reviews Hyatt Place San Antonio-North/St... 4.5 of 5 stars 130 reviews Comfort Suites San Antonio NW Ne... 4.5 of 5 stars 76 reviews Four Points by Sheraton San Anto... 4.5 of 5 stars 100 reviews
Show Prices ABS:HotelCheckRates-d1929352?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1673679?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1674220?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1353074?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 343 hotels in San Antonio, ranked by popularity

Been to Holiday Inn Hotel & Suites San Antonio Northwest? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Hotel & Suites San Antonio Northwest

Address: 5535 University Heights & Silicon Road, San Antonio, TX 78249
Phone Number:
Region: United States > Texas > San Antonio
Hotel Style:
Ranked #30 of 343 hotels in San Antonio
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Expedia, Travelocity, Hotels.com, Venere and Priceline so you can book your Holiday Inn Hotel & Suites San Antonio Northwest reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Hotel & Suites San Antonio Northwest, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Hotel & Suites San Antonio Northwest
Enter dates & see best prices* (from our partners)
Show Prices