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All 352 San Antonio hotels

Holiday Inn Hotel & Suites San Antonio Northwest

3.0 of 5 Hotel   |   5535 University Heights Blvd, San Antonio, TX 78249 (Northwest Side)
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Holiday Inn Hotel & Suites San Antonio Northwest
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Ranked #49 of 352 hotels in San Antonio
A recent review
5 of 5 stars reviewed 5 days ago
ADorak
  • Overview
  • Reviews (71)
  • Photos (46)
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  • Room tips (19)
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71 people have reviewed this hotel

Traveler rating
    44
    13
    10
    4
    0
See reviews for
31
6
1
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Clean rooms, polite and courteous staff; very quick to fix any problems. Had a problem with the wifi and it was taken care of promptly. The hotel is only 2 years old and appears exactly like the photos.

Was this review helpful? Yes 1
Monterrey, Mexico
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel because of it's convenient location for our purpose, we stayed for three nights. The day we arrived our room were fairly clean and check in was easy, fast and staff was courteous. The second day, when we arrived at our rooms, both rooms / same floor, were disgusting, they made our rooms but did not cleaned... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites San Antonio Northwest, responded to this review

Dear pollyranag, Thank you for taking the time to write your review regarding your stay. I am delighted to note that despite your dissatisfaction with our housekeeping services and room condition, you were still able to enjoy your stay. I apologize for the shortfalls, nevertheless, we are very pleased that you were satisfied with most of our amenities and services.... More

Houston, Texas
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this location after a terrible experience at another hotel in the area. We wanted something that would be close to Fiesta Texas, and this location is! The hotel staff was great and very willing to work with us to help us find a room at the last minute. When we called for extra pillows and towels, they... More

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San Antonio, Texas
1 review
5 of 5 stars Reviewed July 26, 2014

I stay here about once a month. We scrapbook in the conference room and get free internet there as well as in the room. The room is great--clean and neat. Large flat screen TV, comfortable beds, and lots of pillows. Microwave and refrigerator big enough for lots of soda and wine. However, the best part is the staff--they are always... More

Was this review helpful? Yes
San Antonio, Texas
1 review
5 of 5 stars Reviewed July 18, 2014

The rooms are great. It is nice to have a refrigerator and microwave in the room. The service is also very good, The staff is friendly and helpful. The hotel is very clean.I been coming here monthly for CTMH retreats for over a year and have never had a problem. Would highly recommend.

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 8, 2014

We stayed at this hotel after a long day of sun and fun at Fiesta Texas. This was a good location, easy to find, and priced fair. It was very clean, friendly front desk, and comfortable beds. Overall a nice stay and I would definitely recommend if you need something in the Northwest San Antonio area!!! :)

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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 2, 2014

The hotel was very nice. The construction all around was terrible. Our room was very nice. Had comfortable beds. The only thing I didn't like was the breakfast. I thought it was very pricey. The food was the same as a continental breakfast. I ordered a waffle and it was the same Texas shaped waffle that I've had for free... More

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Houston, Texas
1 review
5 of 5 stars Reviewed June 25, 2014

My neighbor and I decided to getaway for the weekend of June 12-15. We released our inner child (we're in our early 40's) and spent the weekend at Schlitterbahn (NB), Aquatica (inside SW) and dinner at the Riverwalk. Well, lets address our arrival night. We had the hardest time trying to locate this place because every resource we used didn't... More

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San Antonio, Texas
1 review
3 of 5 stars Reviewed June 21, 2014 via mobile

The unsafetyness is terrible I was in the shower and their water make it so slippery and they don't have a bath mat and I slipped.!!! The location of it is horrible there is construction all around it and the traffic is horrible trying to get out. There are no food places near buy that are easy to get to... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites San Antonio Northwest, responded to this review

Dear ed_the_redhead, Thank you for staying and taking the time to review our hotel. It is regrettable that you were not able to fully enjoy your stay due to some aspects of our facility not living up to your expectations. We take comments such as this into serious account as we would like to follow up on your experience. I... More

HOUSTON
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2014

As ALWAYS we enjoyed our stay at this location. When we first arrived Aurora greeted us at the front desk and was very courteous and accomidated us right away. Also during our entire stay Maria at the front desk was very helpful with anything & everything I asked. We ALWAYS recommend this Hotel for those who travel to San Antonio.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Hotel & Suites San Antonio Northwest

Address: 5535 University Heights Blvd, San Antonio, TX 78249
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites San Antonio Northwest 3*
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#11 Business Hotel in San Antonio #22 Best Value Hotel in San Antonio #49 Luxury Hotel in San Antonio #49 Top resorts Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
Welcome to the new Holiday Inn & Suites San Antonio Northwest. Discover all that San Antonio has to offer at the convenient, comfortable Holiday Inn & Suites San Antonio Northwest near UTSA. At our hotel, you will find modern luxury and contemporary southern hospitality. The Holiday Inn & Suites San Antonio near Six Flags is located at the heart of shopping, dining, entertainment and the arts in the Northwest corridor of San Antonio. We are located minutes from Six Flags Fiesta Texas, The Shops at La Cantera, The Rim Outdoor Mall, La Cantera Golf Resort, UTSA, USAA, Medical Center, Valero, KCI, NuStar, FBI Regional Offices, and many more. Getting here is fast and convenient too. Out Hotel boasts easy access to IH-10, Hwy 1604, Loop 410 and IH-35. We are about 10 miles north of the San Antonio International Airport, Downtown San Antonio and the Riverwalk. Whether you are coming to San Antonio for business or just for fun, your room at the Holiday Inn & Suites San Antonio near UTSA is your personal retreat. With amenities such as complimentary Wi-Fi Internet Access, outdoor Pool and Hot-Tub and Kem's, our full service restaurant and bar; you'll have room to work, relax and make the most of your day. ... more   less 

Questions & Answers

Questions? Get answers from Holiday Inn Hotel & Suites San Antonio Northwest staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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