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All 353 San Antonio hotels

Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

2.5 of 5 Hotel   |   102 El Paso Street, San Antonio, TX 78204
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Ranked #129 of 353 Hotels in San Antonio
A recent review
4 of 5 stars reviewed 3 days ago
Becky S Pleasant Hope, Missouri, United States
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139 reviews from our community

Traveler rating
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    25
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • German first
  • Any
English first
Pleasant Hope, Missouri, United States
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Beautiful and spacious rooms with comfortable beds. We were near the elevator but never heard a thing. Convenient to Lackland AFB. Not a lot of parking though. the only real negative was the lady sitting in the breakfast area every morning selling jewelry. Chairs and tables are at a minimum at breakfast and so it would have been nice if... More

Was this review helpful? Yes 1
El Paso, Texas, United States
1 review
1 of 5 stars Reviewed 4 weeks ago

We stay in room 310 , whe had to move one of the beds agains the wall , so my son would nt fall and when we move bed there was a mouse trap between the head board and the bed , figure it out , it was there for a reason !! also carpet stink like feet !! very... More

Was this review helpful? Yes
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for taking the time to share your review. We truly value your feedback.  We pride ourselves in providing each and every guest with a high quality experience and it seems we have fallen short during your recent stay. I sincerely apologize for any inconvenience caused to you while staying with us. I will follow up with my team... More

1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay ran into a few bumps when we arrived due to booking online. The gentleman Rudy at the front desk was very kind and so helpful. The staff at Holiday Inn Express were amazing and I we wanted to give a shout out to those staff members who made our stay worth while. Amanda, Ashley, Rudy, Tommy and Jorge.... More

Was this review helpful? Yes
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

We appreciate you choosing our hotel Holiday Inn Express Alamo in your recent visit to our city. Customer Service is our #1 priority and when we received feedback such as yours, it makes our DAY! Thank you for taking the time to share your experience Sincerely, Arlene Urbano More

Chattanooga, Tennessee
2 reviews
5 of 5 stars Reviewed August 4, 2014

A big thanks to Roger for being so helpful during our trip. We were greeted each morning and asked if he could do anything for us. Good employee and a hard worker. We would return to this motel very soon. Randy Jolley

Was this review helpful? Yes
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for taking the time to let me know how awesome your stay was. I also wish to Thank you for choosing an IHG property. IHG has many great hotels to choose from. Should you find yourself traveling thru San Antonio, please feel free to come see us again. Once again, Thank you. Sincerely, Arlene Urbano General Manager More

1 review
5 of 5 stars Reviewed July 30, 2014 via mobile

We stayed the weekend of my birthday 7/26-7/27 and it was awesome . The suites are spacious and love the separate living and sleeping area with two TVs . The breakfast was fresh and lots of choices to pick from except the seating area in not that big . Staff is very friendly at the front desk and housekeeping excellent... More

Was this review helpful? Yes
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for taking the time to let me know how awesome your stay was. I also wish to Thank you for choosing an IHG property. Should you find yourself traveling thru San Antonio, please feel free to come see us again. Sincerely, Arlene Urbano General Manager More

Arlington, Texas
1 review
5 of 5 stars Reviewed July 29, 2014

From the moment I arrived on property to departure, this was one of the best Holiday Inn experiences I have encountered. Chris, the Front Office Manager and the young lady who was working with him, were absolutely fabulous. Being an employee of IHG (Holiday Inns), I was not sure what to expect. I was treated just as good as any... More

Was this review helpful? Yes
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for taking the time to let me know how awesome your stay was. Thank you for choosing an IHG property. IHG has many great hotels to choose from. Should you find yourself traveling thru San Antonio, please feel free to come see us again. Once again, Thank you. Sincerely, Arlene Urbano General Manager More

Harker Heights, Texas, United States
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 25, 2014

We were so pleased with this hotel. Staff are so friendly and the hotel is very clean. We were able to leave our car at the hotel and walk to where we wanted to go. We had a great suite with a separate TV area. It was a quite hotel and we were on the first floor which I quite... More

Was this review helpful? Yes
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for taking the time to let me know how awesome your stay was. I also wish to Thank you for choosing an IHG property. IHG has many great hotels to choose from. Should you find yourself traveling thru San Antonio, please feel free to come see us again. Once again, Thank you. Arlene Urbano General Manager Holiday Inn... More

Benton, LA
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 21, 2014

Just returned from a weekend stay with three teens. Hotel was clean and staff were quite attentive. Queen suite was great for a little separation from the noisy kids. Extra thanks for turning up the hot tub heat! Convenient location and pool was great to unwind after a long day!

Was this review helpful? Yes
Arlene U, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for taking the time to let me know how awesome your stay was. I also wish to Thank you for choosing an IHG property. IHG has many great hotels to choose from. Should you find yourself traveling thru San Antonio, please feel free to come see us again. Once again, Thank you. Sincerely, Arlene Urbano More

Plano Tx
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014 via mobile

The breakfast buffet was awesome and Santa and Estella did an excellent job keeping up with the food service demand considering the long line waiting to serve them self. My recommendation is to have the pancake machine separate for those who just want pancakes

Was this review helpful? Yes 1
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you for taking the time to let me know how awesome my staff was. I also wish to Thank you for choosing the Holiday Inn Express for your lodging needs. Should you find yourself traveling thru San Antonio, please feel free to contact hotel directly for special rates. Once again, Thank you. Sincerely, Cindy Albano Holiday Inn Express Downtown... More

Bangkok, Thailand
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 12, 2014

Came to San Antonio for 4 night stay on business. At the time, this hotel offered the best rate. I liked the location; easy to walk into downtown center. Pizza Hut across the way. Room suite a little dark (I was on the 4th floor). Furnishings normal and bedding comfortable. Full cable and decent WiFi (not the fastest but it's... More

Was this review helpful? Yes
Cindy A, General Manager at Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area, responded to this review

Thank you so much for the fantastic words about your recent stay at the Holiday Inn Express & Suites Downtown Market Square. It is not often that someone goes into that much detail in a review and let me assure you it is greatly appreciated. It was great to hear all the things you enjoyed about your stay and that... More

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Additional Information about Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area

Address: 102 El Paso Street, San Antonio, TX 78204
Phone Number:
Location: United States > Texas > San Antonio
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites San Antonio-Downtown Market Area 2.5*
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Also Known As:
Holiday Inn Express Hotel And Suites San Antonio-Downtown Market Area
Holiday Inn San Antonio
Holiday Inn Express San Antonio
San Antonio Holiday Inn

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