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All 351 San Antonio hotels

Eilan Hotel Resort & Spa

4.0 of 5 Hotel   |   17103 La Cantera Parkway, San Antonio, TX 78256 (Northwest Side)
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77%
Ranked #61 of 351 hotels in San Antonio
A recent review
3 of 5 stars reviewed yesterday
Richard F San Antonio, Texas
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  • Reviews (255)
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255 people have reviewed this hotel

Traveler rating
    129
    68
    32
    15
    11
See reviews for
52
103
5
47
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
San Antonio, Texas
2 reviews
3 of 5 stars Reviewed yesterday NEW

Arrived to find no hot water, and almost no water pressure in the room. Phones did not work. Only way to get ice or sodas was to order them from room service, ice arrived half melted 45 minutes after we ordered it and cost me a $5 tip. Desert ordered through room service of poor quality, expensive and took a... More

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Austin, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

We are Marriott Gold Elite members close to being Marriott Platinum Elite and we have 4 children ourselves. We have stayed at many JW Marriott's in the past years as well as many Autograph collection Marriott hotels. However, we did not bring our young children because the Resort doesn't appeal to young children. When we do take our children to... More

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Houston, Texas
1 review
5 of 5 stars Reviewed yesterday NEW

From the majestic appearance upon arrival, through the escorted drive to my car upon leaving, this hotel provided exactly the experience I would look for in placing a meeting. The front desk associates were welcoming and very eager to answer all questions as well as ensure that I was well aware of all of the areas I would need to... More

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Warsaw, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This is a nice property with large rooms. It has a bit of a Disney facade feel. It seems they just don't quite have it all figured out yet. The computer systems were down when we checked in, the steam rooms were broken in the spa, there was no hot water for several hours, there are no mini bars or... More

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Corpus Christi, Tx
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We are Silver Members with Marriot and Black Members (highest) with Omni but this is our first time to stay at the Eilan. The finishes were upscale as you may imagine, the rooms were nicely apportioned. Looks like a small Italian city. The Spa seemed nice but they were so busy we weren't able to get in without prior appointment.... More

Was this review helpful? Yes
San Antonio, Texas
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

My husband and I decided to take our first night away for our 1 year old little girl. We had an amazing time here. The staff is SO friendly and helpful. We were able to upgrade to a beautiful suite at the time of check in and we had champagne and chocolate covered strawberrys delivered to our room. The hotel... More

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Corpus Christi, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I took a few days off with my family and thought we would try the new Eilan Hotel and Spa Resort; bad choice. We usually stay at the J. W. Marriott Hotel and Spa Resort; much better. It was very nice, don't get me wrong but it was lacking in customer service, hotel restaurants, and self parking was inconvenient. One... More

Was this review helpful? Yes 1
New England
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Let me start by saying that the hotel has amazing grounds and facilities nestled in the San Antonio foothills over looking the valley. We had issues with our room which were addressed- unfortunately not to our satisfaction. If you have a problem after hours skip talking to Edward at the front desk- he is useless. Now ask for Dennis who... More

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Oakville, Canada
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for 2 nights while travelling for business, and I wish it had been for pleasure! The hotel itself is well appointed, the staff was courteous and my room was really exceptional (although I think I may have snuck in an upgrade) in terms of amenities, size and view. There is a sense that the hotel... More

Was this review helpful? Yes 1
San Antonio, Texas, United States
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everyone at the Eilan treated us as if we were the only guests at the hotel even though they were packed! The rooms are gorgeous with the best upgrades. The service is impeccable - from arrival, to the Sustenio Restaurant (food is incredible), to the resort style pool, to check out! There are two Chris's at the front desk and... More

Was this review helpful? Yes 1
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Additional Information about Eilan Hotel Resort & Spa

Address: 17103 La Cantera Parkway, San Antonio, TX 78256
Phone Number:
Location: United States > Texas > San Antonio > Northwest Side
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Eilan Hotel Resort & Spa 4*
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131 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in San Antonio #13 Luxury Hotel in San Antonio #47 Romantic Hotel in San Antonio #58 Family Hotel in San Antonio #67 Business Hotel in San Antonio
Hotel Class
Official Description (provided by the hotel)
The Eilan Hotel Resort & Spa, located in the Hill Country of San Antonio, Texas, announces its much anticipated opening as the area’s newest sustainable luxury boutique hotel. The 165 guestroom and suite hotel is part of Eilan, San Antonio’s newest 120 acre mixed use development also comprising of high end residences, retail outlets, and commercial space. The Eilan Hotel Resort and Spa provides its guests a total luxury hotel experience bringing together the intimacy of a boutique setting with the grandeur of a resort. Guests will have access to a wide array of features including a fitness center with lap pool and golf simulation room; 24 hour in room dining; spa facilities with 10 unique treatment rooms; six private lush gardens; exquisite event and executive meeting facilities; and a fine dining experience at the Stephan Pyles inspired Sustenio. ... more   less 
Number of rooms
165

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